Search Results for: decision making

January 28, 2015

Digital revolution continues to transform the way we work

by Mark Eltringham • Facilities management, Flexible working, Technology, Workplace

The full extent of the way digital technology is transforming British working life is apparent in new research published by Brunel University. The study – essentially a snapshot of the digital revolution in 2015 – found that 98 percent of the 830 businesses surveyed have a website, 8 in 10 manage finances online, 53 percent provide flexible working and 63 percent see innovation as a way to improve customer satisfaction. However, the study also reveals a major gulf between big business and SMEs, with larger firms significantly more digitised than their smaller contemporaries. This raises concerns over the preparedness of the SME sector at a time when the Government’s growth agenda has prioritised nurturing and supporting new and evolving enterprises – and for whom the digital battleground has broken down traditional barriers to entry.

January 28, 2015

How well designed office hives can foster swarm intelligence

by Lee Parsons • Comment, Facilities management, Workplace design

A beehive in your back-garden is hardly ideal, nor is stumbling across an ants’ nest while searching for a picnic spot. However, these swarms have become the inspiration for a revolutionary new way of working. Swarm intelligence describes how a group of people find effective solutions to difficult problems and their ability to adapt automatically to changing environments and work as a team of equals. To get the full benefits of swarm intelligence, we need to make sure that our offices have areas where staff can collaborate. There can be no rigid structures or process chains that ideas have to go through. The flow of knowledge shouldn’t be restricted. It should be allowed to flood through our businesses and offices and take no account of whether the people sharing knowledge, ideas and opinions have been with a company for five days or five years.

December 30, 2014

BBC Wales exchanges contracts on new Cardiff headquarters

by Mark Eltringham • Architecture, News, Property

BBC Wales has exchanged contracts with the developer of its new 150,000 sq. ft headquarters in the centre of Cardiff. Although still subject to final planning consent and the approval of BBC executives, the building is an anchor site in the Foster + Partners masterplanned Central Square regeneration project and work is confidently expected to begin in the middle of 2015 for completion in 2017 with full occupancy expected the following year. The new building will be home to some 1,000 staff and has been targeted to achieve a BREEAM excellent rating. Developers Rightacres expect the Central Square mixed use project to provide around 1 million sq. ft of office, residential and retail space, creating one of Wales’ largest property developments and regeneration schemes in the heart of Cardiff on the site of the current bus station.

December 15, 2014

Wearable tech will change the workplace in unexpected ways

by Mark Eltringham • Comment

The idea that we are all about to be supplanted by a new generation of artificially intelligent robot overlords has been in the news a great deal recently, partly as a result of Stephen Hawking’s recent pessimistic intervention on the subject. Whatever the truth of this apocalyptic musing, a more imminent generation of tech products means we are already testing the law of unintended consequences with regard to the stuff we create to help us. As technology firms clamber over each other in their attempts to be the first to open up the lucrative frontiers of wearable tech, a range of understandable concerns have been raised about some of the more obvious potential problems of security and privacy. But if we have learned one thing about our relationship with technology over many years, it is that whatever we expect from it will usually be wrong, sometimes spectacularly so.

November 28, 2014

NHS estate checks in for major surgery of leases and facilities management

by Mark Eltringham • Facilities management, News, Public Sector

The troubled organisation which looks after a £3 billion chunk of the NHS estate is set to launch an extensive review of its enormous portfolio of offices, hospitals, health centres and GP practices. According to a report on commercial property website CoStar, the move comes as NHS Property Services gets to grips with structural problems in the way the estate is managed, not least the fact that over two thirds of its properties do not have documented leases in place, many facilities management services are provided without a contract in place and nobody seems aware of the true cost of running its estate of the thousands of individual sites involved. The health estate has come under mounting scrutiny over the past two years following the setting up of NHS Property Services in April 2013 as part of the Government’s plans to modernise and rationalise the public sector property portfolio.

November 13, 2014

Case Study: AutoTrader motors into its new Manchester digital playground

by Mark Eltringham • Case studies, Facilities management, Technology, Workplace design

Even in the context of a rapidly declining print market, the decision to end AutoTrader’s 37-year history as a printed magazine was not an easy one to take. At its height, Auto Trader had a circulation of 368,000, but in June 2013 the final printed copy rolled off the presses and the business began its new incarnation as a purely digital platform. Of course, this transformation was a long time in the making and had actually begun ten years earlier. By the time the print room lights went out, all of Auto Trader’s revenues had not only migrated online, but experienced significant growth too. It is Auto Trader’s growth during this process of transformation that is considered so unique in the publishing world and is proof that the business’ aspiration to be at the forefront of the digital marketplace is not just a wide-eyed intention. The website boasts 11.5million unique users, carrying out more than 140 million searches across mobile, table and desktop devices and the business is set to launch an extensive TV advertising campaign on boxing day.

November 10, 2014

New report urges firms to protect against BYOD security breaches

by Mark Eltringham • Flexible working, News, Technology

According to a new report from BT, security breaches related to the practice of Bring Your Own Device (BYOD) and related forms of mobile working have affected 41 percent of UK organisations over the last year. Despite this, the report claims organisations are still not taking sufficient measures to protect themselves against threats such as lost or stolen devices and malware infections. The report reveals that at least one fifth of respondents’ organisations that suffered a mobile security breach, experienced more than four incidents in the last year. The research is based on a total of 640 interviews with IT decision makers from large sized organisations (1000 or more employees) across 11 regions: Australia, Brazil, France, Germany, Hong Kong, Middle East, Singapore, Spain, South Africa, UK and USA. Respondents’ organisations were from the financial, retail and public sectors. It shows that uptake of BYOD (Bring Your Own Device) and COPE (Corporately Owned Personally-Enabled) devices is very high, with 95 percent of UK organisations allowing employees to use these devices for work purposes.

October 30, 2014

Report claims business ethics are linked to performance

by Mark Eltringham • News, Workplace

Companies with well defined and consistent ethical policies are both more stable and more commercially successful, according to a new report published this week by the Chartered Management Institute. Based on a self-reporting survey of 2,500 CMI members the study found that over a third (37 percent) of managers in growing companies rate their own ethics as high, compared to just 19 percent in businesses that are contracting, which suggests a correlation if not causation. Just under a third (29 percent) of managers rate their organisation’s ethical standards as mediocre or poor. Senior managers also appear to have a more positive idea of their own organisation’s ethical standards than those in more junior and front line roles. Nearly half (48 percent) of senior managers believe their organisation has excellent ethical behaviour, compared to just a fifth (22 percent) of junior managers.

July 16, 2014

Three ways in which politicians display their ignorance of the workplace

by Mark Eltringham • Comment, Facilities management, Flexible working, Technology, Workplace, Workplace design

The recent Cabinet reshuffle in the UK Government won’t alter one fact; politicians simply don’t get it when it comes to technology, the workplace, the way people work and the needs of small businesses. Once you dismiss the paranoid idea that they DO get it but don’t care because they’re too busy looking out for The Man, you have to conclude that one of the big problems they have (this won’t go where you think) is that they don’t understand anything about technology and work, especially when it comes to emerging technology, the working lives of individuals, the needs and functions of small businesses and the fact the self-employed exist at all. These things exist outside the bubble. This is obviously a problem because they are implementing policies and making big, uninformed and anachronistic decisions about the things that shape every aspect of our lives, help to define us as people and determine how companies and individuals function. Here are just three examples.

July 16, 2014

Strong demand for Edinburgh office space likely to slow until referendum result

by Sara Bean • Facilities management, News, Property

Office occupier take up in Edinburgh continues to show strong demand, with total occupier take up over 470,000 sq ft, significantly ahead of the same period last year (301,000 sq ft) according to new research by JLL. Over 225,000 sq ft was transacted in Q2 (April – June), slightly less than the Q1’s figure of 245,000 sq ft. However JLL anticipates a slow down over the summer period in the run up to the Scottish referendum, a result of the holiday period and companies delaying decisions until the outcome is clear. Despite this, JLL predicts that year end take up will remain above the five and 10 year average. Activity was characterised by a greater number of smaller deals, with only 4 transactions over 10,000 sq ft. Enquiries continue to focus on offices which are well connected into the public transport network and offer good facilities for staff.

June 25, 2014

Workplace wellbeing increasingly incorporated into office design

by Sara Bean • Company news, Facilities management, Flexible working, Workplace design

More UK companies are proactively designing their workspaces with wellbeing in mind as the health and wellbeing of office workers soars up the list of business priorities. This is according to Bostjan Ljubic, the newly appointed head of Steelcase in the UK and Ireland, who believes the economic impact of employee wellbeing, plus greater understanding of the issue is now propelling companies to develop and enhance their engagement with their workforces, as they increase their post-recession drive to attract and retain high quality staff. “The issue of wellbeing has developed very significantly in recent times,” said Ljubic. “Businesses that are focusing clearly on the issue are doing so because they have identified the potential emotional, financial and competitive advantage. The mountain of research on wellbeing points very clearly to it being in a company’s interests to take the matter seriously.” More →

June 19, 2014

UK businesses have mixed attitudes to flexible working, according to two new studies

by Mark Eltringham • Flexible working, Workplace, Workplace design

The mixed attitude of businesses towards flexible working generally – and a new tranche of UK regulation in particular – is evident in two new studies. While a Citrix survey found that under half of small and medium sized business owners support the new flexible working legislation due to come into force at the end of this month with even fewer seeing it as a positive development, another study by recruitment consultants Robert Half found that two-thirds of large financial services firms use flexible working as a way of attracting and retaining employees. According to the report, this is particularly important in The City right now because many prospective employees are put off by the poor image of the financial services industry and so firms are keen to make themselves more attractive employers so are turning to flexible working and better workplaces to entice high-grade staff.