Search Results for: workplace

The workplace experience will define how real estate enables business transformation

The workplace experience will define how real estate enables business transformation 0

JLL has today launched ‘Workplace powered by Human Experience’, a new global report series and accompanying tool, the ‘Human Experience model’, looking at how workplace experience can help businesses thrive in the new world of work. Findings of the report, which is part of JLL’s recently launched Future of Work research programme, are based on consultations with decision makers at 40 corporations around the world and the results of a separate, anonymous survey of more than 7,300 employees working for companies with more than 100 members of staff. The survey covered 12 countries and the respondents were aged between 18 and 65 years. Countries where employees were surveyed: Australia, China, France, Germany, India, Italy, Japan, the Netherlands, South Africa, Spain, the UK and the US.

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Half of UK employees say the workplace has a negative impact on their wellbeing

Half of UK employees say the workplace has a negative impact on their wellbeing 0

UK employers are falling short of fully supporting mental health in the workplace, with half of UK employees say their workplace has a negative impact on their physical, mental and financial wellbeing, a new survey claims. And according to the Global Employee Benefits Watch 2017/18 from Thomsons Online Benefits of over 2,000 office workers around the world, multinational organisations are not using benefits effectively to improve employee wellbeing and provide a positive workplace experience. Almost 40 percent of employees cite improving mental wellbeing as a life goal, yet less than half of those (18 percent), feel that their benefits scheme supports this. The situation is similar for those wanting to get fit and healthy; 44 percent of employees are keen to do this, yet less than half of them (20 percent) say their employer is helping them to fulfil this ambition.

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Technology that creates a virtual office is biggest catalyst of change in the workplace

Technology that creates a virtual office is biggest catalyst of change in the workplace 0

Companies are increasingly using sophisticated technology offerings as a way to attract and retain talent, as faced with a competitive hiring environment, and rising occupancy costs they must create a user experience that makes employees more efficient and effective and the office the preferred place to work. This is according to CBRE Research’s latest Global Prime Office Occupancy Costs report (registration needed) which found – not uniquely – that technology is the biggest catalyst of change in the workplace today, as mobile devices, virtual networks, videoconferencing and cloud storage create a seamless transition from the physical workplace of the 20th century to the virtual workplace of the 21st century. This technology is also being used by occupiers to understand and manage their occupancy patterns in sophisticated ways and create an environment that maximises employee efficiency.

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Workplace wellbeing is now embedded in the very bricks and mortar of the building

Workplace wellbeing is now embedded in the very bricks and mortar of the building 0

For some time now, the debate about how the workplace adds to the bottom line of an organisation has focused increasingly on the subject of wellbeing. There are plenty of good reasons for this, with the issue subject to both the push of employers as well as the pull of employees. Everybody thinks it’s a good idea and it’s easy to see why. Wellbeing is about business ethics, recruitment and retention, productivity, physical and mental health, work-life balance, absenteeism and the management of a flexible workforce, and all the other things that underpin the success and health of an organisation and each individual. It suggests a more positive approach to the workplace than either health & safety or occupational health, both of which remain disciplines more focused on reducing risk and harm than promoting positive outcomes, as is the case with wellbeing. Neither is it about something as raw and nebulous as productivity, which remains difficult and even impossible to measure for knowledge and creative workers and only offers a single dimension on a key workplace issue anyway.

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Caring responsibilities are main cause of workplace absence and lower productivity

Caring responsibilities are main cause of workplace absence and lower productivity 0

An increasing number of workers are taking on caring responsibilities, be this for children, elderly relatives or other dependents, and it’s becoming a major cause of workforce absence, claims new research. According to data released by group risk industry body GRiD, for 61 percent of employers these issues are a main cause of short-term absence (less than 4 weeks); for 49 percent of employers these issues are a main cause of mid-term absence (4 weeks to 6 months) and for 43 percent of employers these issues are a main cause of long-term absence (in excess of 6 months). They can also be a contributory factor in the development of mental illness or the deterioration of mental health. Indeed, mental ill-health is another major cause of absence, due to the knock-on effects of stress and deteriorating mental health that results in more absence. In terms of what employers are doing to reduce absence and improve attendance, flexible working comes out as the top-rated solution, with 36 percent of employers citing this as one of the measures they have put in place to minimise absence.

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What will the UK General Election mean for the workplace? Some experts respond

What will the UK General Election mean for the workplace? Some experts respond 0

Any residual feelings of certainty that anybody in the UK may have had about the country’s future following last year’s Brexit vote, will have had them pretty much eradicated by last Thursday’s General Election result. However, we must try to make sense of things for society and the wider economy as well as specific facets of it, such as the world of work. The whole thing looks like the pig’s ear that it is, of course. Fortunately, as some experts have already argued, there are some reasons to see some positive outcomes, including a soft (or softer) Brexit and the chance of a more positive approach to workplace rights, now that the Government needs to maintain a broader consensus. The fear or hope that the UK would lighten its already soft touch approach to workplace legislation would seem at least to be less well founded.

 

 

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Coworking and the current French revolution in the workplace

Coworking and the current French revolution in the workplace 0

In France, we might have been the first to behead a King and hold a revolution, or to stand on barricades and die for ideals of justice and equality, but when it comes to change – especially in large organisations– we always seem to lag behind. You could blame it on a number of factors: a cultural bias towards tradition, the legacy of an interventionist and ever-present state, spawning bureaucratic models of large state-owned corporations, the everlasting grasp of the elites stifling innovation and the ability to “think outside the box”… Whatever this may be, the debate around remote working – a type of work organisation which allows employees to work regularly away from the office – in France has always been articulated around the preconception that France was behind. And that while its Anglo-Saxon or Nordic European neighbours displayed a boastful 30 percent of the working population as remote workers, France struggled to reach a meagre 9 to 10 percent in 2010.

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Sprinkling a little stardust on the workplace design debate

Sprinkling a little stardust on the workplace design debate

The idea that extraterrestrial organisms have throughout time seeded the surface of the Earth is not the sole preserve of loonies, mystics, conspiracy theorists, the permanently stoned and various wishful thinkers. This idea of panspermia has some pretty high profile and serious adherents. Perhaps one of the most surprising was the renowned but controversial astrophysicist Sir Fred Hoyle; pillar of the scientific community for much of his life, atheist, Darwinist and the man who coined the term Big Bang, albeit as a way of disparaging it. Yet also a man who believed that the global 1918 flu pandemic, polio and HIV were each the result of micro-organisms that fell from the skies rather than developing here on Earth. The broader scientific community dismisses such thinking because it derives in part from either an incredulity at the processes involved – as was the case with Hoyle – or an ignorance of them.

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Settings and serendipity define workplace design at Clerkenwell Design Week

Settings and serendipity define workplace design at Clerkenwell Design Week 0

Because a vast show like Clerkenwell Design Week is about as easy to digest as a whale omelette, visitors often find themselves discussing with other people what is worth seeing and, perhaps more importantly, what they think its themes are. At this year’s show, the fine weather meant it was possible for people to occupy the pavements with a drink and share a general feeling that in terms of workplace design, there were few, if any, standout products and that most of the themes were now pretty well understood.

There was a great deal of talk about the need for privacy, the creation of a choice of settings in which to work, the influence of the coworking movement, wellbeing, agile working, Millennials, the intersection of design idioms from the domestic and commercial worlds and planned serendipity. These are now familiar subjects and, with the exception of a largely false narrative about Millennials, all in tune with the main concerns of occupiers and employees. They may be familiar but we should celebrate the fact that this in itself signifies not only growing sophistication in the demands of buyers but also the way we address workplace issues as a sector. Most tellingly, there is one common factor at the heart of each of the concerns addressed in the designs on show; people.

This marks a profound shift from the old hierarchical constraints that used to define office design. The idea that a building should be carved up and shared out semi-permanently between individuals based on their job and status for set periods of time now looks more and more archaic as each day passes. The modern workplace can be pretty much anything it wants to be and we should not take that for granted just because it’s been said before.

Boss Design

Boss Design

Encapsulating these ideas was a brand new range from Boss Design called Atom designed by Simon Pengelly. The business model of Boss has always meant it found itself at the intersection of various forms of design with a portfolio of products that could be used in a variety of settings, but Atom offers a fully resolved menu of elements that make the idea explicit.

Where once modularity in furniture design meant that parts fixed and tessellated, it now refers to a more freeform interpretation. This isn’t Lego modularity but something more organic, ingredients rather than parts.

The designs are very much focussed on people. These are the sorts of products that invite people to work in the ways that suit them best. Designers and office buyers are given the elements needed to offer employees choices but without any sense that solutions are prescriptive. As Simon Pengelly explained, it’s all very well having collaborative space but it only works if you’ve then got a space to do something with the ideas you’ve just shared. This was the best resolved system of products at the show and one very finely attuned to 21st Century office life.

Boss Design

 

Steelcase

The world’s largest office furniture manufacturer was pursuing similar themes while also sharing the stage with Microsoft, a firm with which it has just announced a global partnership agreement, focussed in large part on the forthcoming Surface Hub, previews of which were available at the event. The main focus of the firms’ approach was how work settings can be integrated with technology to produce working environments that foster creativity. In the accompanying presentation, we were told not only that this will be the main focus of office design in the coming years as machines take on most of our process driven work, but also that if office furniture firms want to survive the century, they’ll need to be talking about far more than office furniture which is perfectly true and equally applies to the whole workplace sector. This is not a time for one trick ponies.

Appropriately Steelcase offered up a number of settings to give people the chance to work creatively including a Respite Room. Offices may exist to bring people together but we always need time away from them.

Steelcase (and top)

 

Connection

Connection was one firm that made the link between wellbeing and domestic and commercial design explicit with a soft seating system called Hygge. This is a reference to the modish Scandinavian practice of hygge, which cleverly taps into our ongoing fixation with all things Nordic and our belief that they have a unique insight into how to achieve a work life balance and look after themselves. The firm was also on point with its new co.table which again expresses the overlap between domestic and commercial design as well as the increasing adoption of agile working models. Connection was also addressing the issue of acoustics and privacy with its elegant system of rooms, now a well-established requirement for shared spaces.

Connection

 

Spacestor

Another firm characterising the intersection of domestic and commercial design as well as the creation of room settings, Spacestor launched their new Palisades room divider system. Not screens but the sort of dividers used to break up space, as well as store and display objects. Spacestor were also showing their work pods, including options defined as railway carriage and phone booth.

Spacestor

 

Sit/stand workstations

Now almost as ubiquitous as the bench desk, sit/stand workstations have become mainstream in the UK as they have been for quite some time in parts of Scandinavia. In part this is down to the medicalisation of sitting down as a result of some well thought out but – in my view – slightly off the point PR. But it is also a signifier that firms are interested in the wellbeing of their staff, an issue about which it is impossible to be cynical.

So Staverton, Humanscale and others had nice products on show, but it is evident that as is true with bench desks (and toilets, come to that), the product itself exists in pretty much its purest form as it is. It is a worksurface with an actuator to make it rise and fall. It’s a good product, but one which you can hardly expect to see evolve.

Staverton

 

Task seating

Conversely, the design of task chairs has actually returned to a simpler form. Over the past 20 or more years, there had been a race to see who could offer users the most adjustments. So, where once the chair merely went up and down and rocked, every part of it had to be adjustable in at least one dimension and preferably three. An arms race, if you will. The result was a proliferation of controls around and underneath the seat.

Over the past few years, we have seen a reversal of this in favour of something more intuitive. Typical of this new generation of chairs are the se:joy from Sedus, Trinetic from Boss Design, various designs from Humanscale (who, it could be said, catalysed the development of chairs that work with the body rather than an instruction manual) and, new this year, the EVA chair from Orangebox which claims that by ‘refining the chair to just a few controls has allowed us to focus on maximising the range of adjustment it offers’. Counter-intuitive maybe but they’re right.

Orangebox

 

Flooring

Innovation in carpet design tends to come about as a result of the interrelationship of new materials and manufacturing technology and the designs each manufacturer can derive from them. There are some great products on the market, and each one has a separate narrative woven around it, if you’ll forgive the pun. These can range from the use of colour and trends forecasting, to environmental concerns, the crafts movement, biophilia and printing techniques.

In typical fashion, the major flooring showrooms at Clerkenwell Design Week had lively events programmes that highlighted trends in the market and are perhaps somewhat less product focussed than furniture showrooms. So, Interface focussed on the positive effects that design can have on people, Milliken hosted a series of events including a Design in Education debate with Jay Osgerby and Annie Warburton and Shaw Contract hosted several CPD accredited talks including one rejoicing in the title “Using virtual reality as a participatory approach for evolving spaces in our cities”.

Porcelanosa

 

Socialising

And, of course an event like Clerkenwell Design Week would be nothing without the chance to have a drink and a chat with friends and colleagues. The event this year was blessed with blue skies and temperatures in the high twenties, which is a mixed blessing if you’re hosting parties at one of the showrooms. Despite concerns that the warm weather would mean people swapping bars for studios, all the events seemed incredibly well attended, including those at Vitra and KI.

This is, of course one of the main aims of such exhibitions, to bring an industry together as one and with one voice, at least this year with regard to the aims and concerns of workplace occupiers and the people who work for them. In all senses, an event about people.

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Paul Goodchild is the Design Director of Fresh Workspace.

Workplace mental health support worse for public sector than private sector workers

Workplace mental health support worse for public sector than private sector workers 0

Workplace wellbeing support is worse in the public sector than in the private sector, according to a major survey by the mental health charity Mind. The survey of over 12,000 employees across the public and private sectors found there is a higher prevalence of mental health problems in the public sector, as well as a lack of support available when people do speak up. Of those with a mental health problem, 90 percent of public sector staff disclosed it to their employer, compared with 80 percent in the private sector. When taking time off for mental health reasons, 69 percent of public sector workers were honest about the reason for needing time off, compared with 59 percent of private sector staff. 38 percent of public sector employees said the workplace cultured allowed staff to be open about mental health problems, compared with 29 percent in the private sector.

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Research into office lighting reveals negative impact of poorly-lit workplaces

Research into office lighting reveals negative impact of poorly-lit workplaces 0

Issues with the quality of their workplace lighting frustrate the majority (83 percent) of UK office workers; while 80 percent experience negative symptoms due to poor lighting a new study suggests. The survey by Lutron Electronics focused on key areas including the impact of lighting on mood and wellbeing and whether workers had personal control of their lights or were subject to standard lighting control settings across the office. Understandably, 88 percent of UK respondents said that their office lighting is important or very important and one third (32 percent) stated that their existing workplace lighting aids them in the accuracy and visibility of their work. In addition, 27 percent believe it allows them to focus more while 25 percent said it increases their general wellbeing. However, 35 percent of overall respondents said their existing office lighting does not have any positive impact on them at work. This figure is even higher (44 percent) among those in large companies with more than 5,000 employees and amongst the most senior generation (55+), where it reached more than half (51 percent).

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Workplace Matters Podcast on productivity, professionalism and activity based working with Chris Moriarty

Workplace Matters Podcast on productivity, professionalism and activity based working with Chris Moriarty 0

This week sees the return of the Workplace Matters podcast from 3edges, and season 2 kicks off with a cracker. I am in conversation with the inimitable raconteur Chris Moriarty, Managing Director UK & Ireland at Leesman, and formerly of the British Institute of Facilities Management. Expect soap box moments galore as Chris and Ian discuss Leesman, the Workplace Conversation as a precursor to The Stoddart Review, and the role of professional bodies. Chris also offers myth-busting perspectives on activity-based working, millennials, and of course the infamous workplace P word – productivity – based on Leesman dataset insights. It’s essential listening. Expect season 2 to broaden the perspective beyond the physical aspects of workplaces as we continue to join the dots. Conversations coming soon include Bee Heller from The Pioneers, Perry Timms from PTHR, Dr Kerstin Sailer from Brainybirdz, Jacqui Martin from Design_North and Dr Rob Harris from Ramidus. Subscribe and listen to this and all episodes on Acast or iTunes, on any mobile device.

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