Search Results for: workplace

August 17, 2017

How workplace design shapes and reflects organisational hierarchies

by Angela Love • Comment, Facilities management, Workplace design

The roots of the open plan office can be traced back to the 1960s when post-capitalism was beginning to emerge as a political and intellectual movement. The social and political upheaval that followed World War Two and the emphasis on the autonomous, motivated and engaged worker combined to inspire designers and architects to develop a new and more “modern” way of working. A mode of work characterised by an increased emphasis on social relations and flattened hierarchies. The open plan office was heralded as the ‘office of the future’; a progressive, transformative and near utopian design concept which would enable its occupants to thrive and succeed in a more socialist world. Yet the proponents of the open plan do not appear to have been fulfilled in large corporate businesses in the UK. I’d like to suggest that this failure is not a design fault but rather a problem caused by a clash of ideologies. Upon closer inspection, it appears that these larger corporations have not fully been able to shift into the social-democratic model of collaborative, open working styles.

August 7, 2017

Workplace menopause study claims women need more support from employers

by Neil Franklin • Flexible working, Wellbeing, Workplace

A new report from the UK Government and University of Leicester has called for menopause-friendly workplaces and culture change programmes. In what the authors claims is the most comprehensive study of its kind, the report claims that ‘many women tend to feel that they need to cope alone’ – because of ‘a reluctance to speak up at work’. The report ‘The effects of menopause transition on women’s economic participation in the UK’ was funded by the Government’s Equalities Office. The research, published by the Department for Education, was carried out by Joanna Brewis, Andrea Davies and Jesse Matheson of the University of Leicester School of Business and Vanessa Beck of the University of Bristol School of Economics, Finance and Management.

July 26, 2017

Employees accessing workplace IT systems from holiday may be cyber security risk

by Sara Bean • Facilities management, Flexible working, News, Technology, Workplace

Organisations are taking serious security risks by allowing employees to access workplace IT systems remotely while on their summer holiday, a telecoms company has warned. According to research by the corporate IT and cyber-security arm of Deutsche Telekom, nearly a third of employees (31 percent) use free Wi-Fi hotspots, and nearly a quarter (24 percent) use them for work-related emails and documents. These are a big danger area as they are insecure and easy for hackers to clone (getting access to all email and web traffic, including any work documents and passwords). It also warns that 28 percent of employees email work documents to and from their personal email, despite this creating numerous security problems. Ten percent use free USB charging points at airports and stations; and these ports can be used to transfer viruses and malware to unsuspecting users. The blame cannot solely be placed on the employees though, as just 28 percent of employees have never in their working career had any cyber security training to protect themselves and their employer.

July 21, 2017

Insurance claim data suggests that musculoskeletal disorders dominate workplace health

by Mark Eltringham • News, Technology, Wellbeing, Workplace design

According to an analysis of the private medical insurance (PMI) records of over 45,000 UK employees carried out by Aon Employee Benefits with its largest clients, the highest claims are for musculoskeletal disorders- almost double those for cancer related illness. In a study of reports from private medical insurers (PMI), Aon found that 31 percent of claims were for musculoskeletal concerns, while 15 percent were cancer related, 4 percent were for mental disorders and 4 percent for urology. The data forms part of its new report, Wellbeing: Examining the correlation between employee health and financial wellbeing. Among the remaining 46 percent of claims, problems included gastrointestinal issues, diagnostic and treatment planning (equally prevalent), followed by obstetrics, heart, respiratory, head/neck, trauma/injury, nervous system, and eyes, ears and dermatology.

July 11, 2017

Creativity is the new productivity in the modern era of work and workplaces ⁰

by Serena Borghero • Comment, Facilities management, Workplace design

Creativity is often thought of as a quality unique to artistic geniuses. When in reality, it is present in all of us, and something that can be enhanced and nurtured, given the right tools and environment. Creativity is the innate human ability to generate ideas, solve difficult problems and exploit new opportunities — it is the fuel for innovation. Many of today’s most pressing business problems require creative thinking to solve them, and creativity is an essential ingredient for business growth. However, 77 percent of CEOs name creativity as their company’s number one skill shortage (20th CEO survey, PWC, 2017). Being agile is critical in a world that is changing rapidly, with disruptive technology, globalisation and an increasingly complex landscape all playing a part. More than ever, supporting creativity at work is an essential part of driving value for both businesses and society. In days gone by, instead of focusing on their organisation’s creative output, most business leaders were obsessed with near-term goals such as productivity, efficiency, cost-cutting and reducing waste. But the landscape has shifted and creativity is emerging as an important dimension of productivity.

July 7, 2017

Acts of kindness create a virtuous circle in the workplace ⁰

by Mark Eltringham • News, Wellbeing

This is the very definition of a Friday story. The results of a research project, published in the American Psychological Association journal Emotion suggests that the small kindnesses we show to others at work tend to propagate across an organisation. For the study, a group of researchers from the University of California told workers at Coca Cola’s Madrid headquarters that they were taking part in a piece of research to measure their levels of happiness, job satisfaction, relationships with colleagues (good and bad) and their positive and negative experiences of other people’s behaviour as well as an assessment of their own behaviour over a period of four weeks.

July 7, 2017

Flexible and family friendly workplaces across the UK named in charity’s awards ⁰

by Sara Bean • Flexible working, News, Wellbeing, Workplace

Britain’s most family friendly and flexible employers have been recognised in this year’s Top Employers for Working Families Awards. Now in their 8th year, the annual Top Employers for Working Families Special Awards from the UK’s work life balance charity cover 11 categories across a range of work life policies and practices. Four new sector-specific awards are being introduced this year for the private, public and third sectors; as well as a category for small employers. Sarah Jackson OBE, chief executive of Working Families, said: “In many ways, flexible working and family friendly working have never been more part of the bloodstream of British business. We had a record-breaking number of entries this year, showcasing a wealth of exciting approaches to creating agility in the workplace. Congratulations to all this year’s Top Employers for Working Families award winners, singled out because they offer leading flexible workplaces that support the grain of their employees’ lives. I look forward to working with them to make work work, for people, families and the economy, so that families thrive and business prospers.”

July 6, 2017

Digital workplace accelerates blurring of lines between IT, HR and finance roles ⁰

by Neil Franklin • News, Technology, Workplace

To help ‘organisations thrive in a competitive digital marketplace’, Oracle and the MIT Technology Review have released a new study that highlights the importance of collaboration between finance and human resources (HR) teams with a unified cloud. The study, Finance and HR: The Cloud’s New Power Partnership, outlines how a ‘holistic view into finance and HR information’, delivered via cloud technology, empowers organisations to better manage continuous change in the workplace. Based on a global survey of 700 C-level executives and finance, HR, and IT managers, the study claims that a shared finance and HR cloud system is a critical component of successful transformation initiatives.

July 4, 2017

Over half of employers believe strong workplace friendships increase productivity ⁰

by Sara Bean • News, Wellbeing, Workplace

Nearly three quarters (70 percent) of employers say it’s healthy for employees to have someone to confide in at work, according to new research, but it claims, 1 in 4 employees would consider leaving the company if their friend left. The totaljobs research which featured responses from over 4,000 employees and 103 employers on the latest trends in workplace relationships and office politics found that two thirds (65 percent) of UK workers are finding ‘work spouses’ in the office – that one person who they are very close. Although over half of employers (56 percent) say strong work friendships increase productivity and 60 percent of work spouses say their relationship means ‘they look forward to going into work’, which can help improve staff retention, 1 in 4 (23 percent) say if their friend left, they would consider leaving themselves. Nearly one in 10 (7 percent) go as far as to say that their work spouse leaving the company would be ‘like a bereavement’.

It is perhaps no surprise that work socials are encouraged by employers. Three-quarters of employers organise social events, with the most common including the Christmas party (92 percent); meals out (56 percent); celebrating company milestones (contract wins, hitting targets – 53 percent); and drinks (47 percent). A massive 89 percent of employers provide coffee and tea facilities, while 67 percent provide a kitchen with a sitting area and 47 percent provide breakout areas to encourage more conversation.

A significant 60 percent of employers encourage employees to socialise out of work, while in most social events are regularly organised by teams independently – 42 percent monthly and 40 percent quarterly.

A line was drawn in terms of seniority however, with only 24 percent of employers believing it is appropriate for management to be friends with people more junior than them.

John Salt, Director at totaljobs, said: “It is certainly revealing that so many employees relate to having a ‘work spouse’ and someone they feel they can confide in above others. Our research shows employers recognise the value of strong work relationships, with many already offering social events. The key is to accept work spouse relationships and encourage broader team cohesion. The two do not need to be mutually exclusive: get the balance right, and employers will reap the benefits of a happier, more productive, team.”

The research also showed that work relationships are often formed out of facing adversity in the workplace. Half of those (50 percent) with a work spouse admit to being frustrated in their job, compared to only a third (33 percent) who say they are satisfied, suggesting a spouse may be viewed as some with whom frustrations can be shared.

Social Media Etiquette

Social media has led to a blurring of the lines in terms of people’s personal and professional lives. 42 percent admitted they communicate with their work spouse via social media outside the office. Facebook is by far the leading social network, with 83 percent saying they add colleagues who are at their level on Facebook, compared to 32 percent who would add them on LinkedIn, 24 percent who would follow them on Instagram, and 19 percent who would message their work spouse out of office hours.

Workplace communication expert Judi James has worked with totaljobs to identify the different types of workplace friendships. She comments, “The notion of having a ‘work spouse’ in the office is clearly a growing phenomenon. British people are notoriously hard workers, often working long hours in stressful environments so it is no surprise to see that they find a colleague with whom they can share their frustrations and celebrate their successes.

“Whilst this is perfectly healthy, it can be helpful for workers to understand how these relationships can come to be viewed and how to prepare for the inevitability of their work marriage being broken up when one party heads for pastures new. That’s why I have worked with totaljobs to create this guide to enable people to understand what type of relationship they have.”

July 2, 2017

Insight weekly: Putting the brakes on the robots + The problem with recycling + The workplace in art ⁰

by Mark Eltringham • Facilities management, News, Newsletter, Technology, Workplace, Workplace design

In this week’s Newsletter; eminent scientists from the Royal Society and British Academy call for a new approach to deal with the challenges of automation; Michael Tyerman on why it’s no longer enough to use recycled materials; Mark Eltringham considers how artists have depicted the workplace over the centuries; Neil Usher describes the thinking behind the groundbreaking new offices for Sky; Ian Ellison in conversation with Ben Waber in the Workplace Matters podcast; the stellar growth of telecommuting in the US; how smartphones distract us even when they’re not even on; and much more. Download our Briefing, produced in partnership with Boss Design on the link between culture and workplace strategy and design; visit our new events page, follow us on Twitter and join our LinkedIn Group to discuss these and other stories.

June 26, 2017

The changing world of people analytics and digital ethics in the workplace ⁰

by Ian Ellison • Flexible working, Podcasts, Premium Content, Technology

This year’s Think FM conference at the Science Museum may prove to be a watershed moment for the global facilities management and workplace sectors, as its focus was on connectivity, data and the Internet of Things. The event’s keynote speaker was Ben Waber, one of the world’s leading thinkers on the ways in which this unprecedentedly connected era relates to people and the workplace. Ben is the president and CEO of people analytics firm Humanyze, an alumnus of MIT and a visiting scientist at MIT Media Lab.

I was fortunate to be able to sit down with him recently to discuss the characteristics of this new age of connectivity and the changing nature of digital ethics and ask him whether the future of HR, IT and FM is at the mercy of people data analytics, amongst other things. This is becoming a common theme for the Workplace Matters podcast as we see a more widespread realisation that the workplace is no longer a merely physical entity and our attention shifts to people and how they interact with each other and the places they work. Subscribe and listen to this and all episodes on Acast or iTunes, on any mobile device.

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Ian Ellison is one of the UK’s foremost commentators on workplace and facilities management issues. He is a Partner of consultancy 3edges (@_3edges) and the host and creator of the Workplace Matters podcast (@wpmpodcast). Prior to that he was a lecturer at Sheffield Hallam the University and had a ten-year career in operational FM in both in-house and outsourced roles. If you have any feedback or suggestions for future episodes – contact him @ianellison or at www.3edges.co.uk.

June 23, 2017

Many business owners are baffled by workplace law jargon ⁰

by Mark Eltringham • Legal news, News, Workplace

A survey of 250 business owners by Attest market research for HR and employment law advisors Peninsula found that 54 percent of business owners were baffled by workplace law jargon with many thinking the human resource management method – Bradford factor – stood for the best singer in Bradford instead of a means of measuring worker absenteeism. 44 percent thought TUPE meant total under taxation of parliament expenses not transfer of undertaking regulation, 30 percent thought EAT meant employment advice team not employment appeal tribunal. Meanwhile the Conservatives’ election slogan ‘strong and stable’ clearly left a huge mark on people’s thoughts as a number of business owners thought that ‘SSP’ stood for ‘strong and stable professionalism’ instead of the correct meaning of ‘statutory sick pay.’