March 4, 2024

Insight Weekly: the bosses tracking workers and the only way is ethics

Insight Weekly includes a round up of the best stories and commentary from the past seven days. It includes free premium content including features, podcasts, supplements and a link to the digital edition of IN Magazine. In this week’s issue: the rapid growth in the practical use of AI; … and remote work trackers; what we can learn from elite sports; what we’ve always known about flexible working; and David Sharp joins us for the Workplace Cocktail Hour.

You can subscribe to this and our magazines here.

February 25, 2024

Memories of the Office Age

by Mark Eltringham • Cities, Features, Working lives

No author uses the built environment like J G Ballard. In his 1975 novel High-Rise, the eponymous structure is both a way of isolating the group of people who live and compete inside it and a metaphor for their personal isolation and inner struggles. Over the course of three months, the building’s services begin to fail. The 2,000 people within, detached from external realities in the 40-storey building, confronted with their true selves and those of their neighbours, descend into selfishness and – ultimately – savagery. More →

February 20, 2024

Middle managers are the secret sauce of productivity, say knowledge workers

by Jayne Smith • Business, News

Research from ClickUp claims to reveal the crucial role that middle managers play in driving productivity. The study found that 81 percent of knowledge workers who responded to the survey think that middle managers, defined as those below top level management and typically in charge of departments or groups, are the people most responsible for driving team productivity, with 68 percent rating the middle managers they work with as very or extremely effective. More →

February 19, 2024

Home Sweet … Ergonomic Workspace. Why wellbeing and comfort matters when you work from home

by Jamie Hood • Company news, Flexible working, Furniture, Wellbeing

Working from home offers a host of benefits: flexible hours, avoiding the commute, and the comfort of your own pyjamas (within reason, of course). But amidst the perks, it’s easy to overlook an often-forgotten aspect: ergonomics. That fancy term simply means designing your workspace to fit you, preventing discomfort and injuries. While ergonomics might seem less crucial in your home office, it’s just as important as in a traditional office setting. Just because you work from home, doesn’t mean things are different when it comes to your wellbeing. More →

February 7, 2024

Whenever I hear the future of work, I reach for my pistol

by Mark Eltringham • Comment, Flexible working, Workplace design

For years it has been evident that there is no ‘future of work’. There is only a journey with no destination and no single way of not getting to it. That hasn’t stopped people talking about it all endlessly. And each time they have, I’ve reached for my pistol. More →

February 7, 2024

Of mice and men

by Mark Eltringham • Comment, Flexible working, Technology

The history of the humble computer mouse dates back to the 1960s and engineer Douglas Engelbart’s work on improving the way people and computers interact. He initially called the device he envisaged a ‘bug’ but the first prototype he created with Bill English was so unmistakeably a rodent that there was only one thing they could have called it. If only they had settled the question of whether the plural was mouses or mice. More →

February 1, 2024

Underutilised office space? I just can’t be bothered with it

by Mark Eltringham • Comment, Flexible working, Workplace design

A while ago, Antony Slumbers asked me why I thought firms had never done anything much about the underutilisation of their offices. This was in the first throes of lockdown-driven remote work hysteria, prompted by one of those headlines about how offices being half empty was some signifier of hatred for them.

January 18, 2024

People have some very interesting views about their own productivity, and that of everybody else

by Neil Franklin • News, Workplace

Just as everybody thinks they are a better than average driver or more intelligent than average, a new survey from HR and payroll software provider Ciphr suggests that employees self-rate their own productivity far higher than they rate other people’s productivity levels. They also think that people working in HR, marketing, and senior management roles are the least productive. According to the poll, UK employees perceive HR teams as being particularly unproductive, compared to other colleagues and departments in their organisations. More →

January 16, 2024

Employers must act to offer more choices to people

by Neil Franklin • Flexible working, News, Workplace

Henley Business School’s World of Work Institute has published a new report on what it calls The Omniployment Era The report claims to identify which what a post-Covid, post-Great Resignation workforce looks like. The study identifies six distinct worker ‘segments’* in the UK workforce and quantifies what attracts and retains them in jobs, and provides advice to businesses on how to build a strong workforce. More →

January 15, 2024

Forget all the talk of Blue Monday; work is still (largely) good for us

by Mark Eltringham • Comment, Facilities management, Wellbeing, Workplace

So here it is. Blue Monday. Today. Officially the most depressing day of the year. We say ‘officially’, but like the idea of ‘Body Odour’ its common usage hides the fact that it was originally created as part of a PR campaign, in this case one for Sky’s travel channel in 2005. The whole idea of Blue Monday is couched in a pseudo-mathematical equation which includes factors like the weather, levels of debt, time since Christmas, low levels of motivation and, apparently, an unspecified variable known simply as ‘D’. More →

January 2, 2024

We are not blank slates and we don’t adapt to change in predictable ways

by Mark Eltringham • Features, Flexible working, Wellbeing

An idea that has never really gone away, but which seems to be enjoying a new lease of life is the tabula rasa. The conception of people as a blank slate is something that has crept back into mainstream political and social thought for a variety of reasons. Arguably, it is also behind many of the most misleading notions about work and workplace design, perhaps most importantly that a change to some single element or characteristic of a working environment will lead to a specific outcome in the behaviour of people. More →

December 8, 2023

Ten years of Insight and a few things I think I know (one of our most read pieces this year)

by Mark Eltringham • Comment, Flexible working, Technology, Workplace, Workplace design

This website started in late 2012 as a way for me to explore both a new media format and a new way of thinking about work and workplaces. I’d already been active in various roles in the workplace, design and facilities sector for twenty odd years, but needed a new challenge. And this was it. I was going for a ride with an idea to see where it went. More →