April 5, 2024

A just in time lesson about office design

by Mark Eltringham • Comment, Workplace design

The nascent years of new ways of working in the late 80s and early 90s coincided with a widely held but soon to be discarded belief that the Japanese had cracked management practices. So it was perhaps inevitable that the principles of a process called just in time manufacturing – most famously applied in the factories of Toyota – should migrate to new forms of office design and the rapidly developing practice of flexible working.

April 2, 2024

What do people really want from an office design? Some peace and quiet

by Neil Franklin • News, Workplace design

New research from a survey of 2,000 UK office workers by BW: Workplace Experts suggests that poor quality office design is now thoroughly out of favour, as one in three people (33 percent) have an issue with a lack of privacy in the workplace. In fact, over a third (34 percent) ranked the most valuable spaces in the office as available meeting rooms, adequate amounts of breakout spaces, and social spaces, reflecting a desire to have more varied private and collaborative spaces. 27 percent said that they also value wellness spaces (e.g., exercise room, meditation room) and roughly one in 10 (11 percent) said access to outdoor space would influence them to go into the office more often. More →

March 29, 2024

FAANGs for the memories: how tech palaces lost their lustre

by Helen Parton • Features, Flexible working, IN Magazine, Premium Content, Technology, Workplace design

I was alerted by the great Jack Pringle during a presentation course he was giving to an unforgettable YouTube clip of Steve Jobs speaking to the local council as part of a planning application for his Apple Park in California, one of the great tech palaces that sprang up in the wake of the digital revolution. Jobs, in familiar black polo neck jumper and wire-rimmed spectacles, took the officials of Cupertino City Council on a journey of opportunity, awe and inspiration. More →

March 26, 2024

Menopause gift bags and monitoring toilet breaks: why are employers getting menopause support so wrong?

by Natasha Letchford • Comment, Wellbeing, Workplace

A recent story involving Avanti West Coast, who provided a gift bag to staff experiencing menopause, is the latest in a series of misjudgements of menopause support by employers. The bag contained items such as a fan “for the hot sweats”, a jelly baby “in case you feel like biting someone’s head off” and a paper clip “to help you keep it all together”. The ASLEF Union suggested that rather than “insulting gimmicks” Avanti should focus their efforts on developing workplace policies and procedures that “value and support perimenopausal and menopausal women”. So what should employers be doing to provide adequate support and why are so many getting it wrong? More →

March 25, 2024

Commuter towns becoming main place of work for many people

by Jayne Smith • Flexible working, News, Property

New office footfall data from IWG taken from more than 400 locations across the UK, suggests that over the past two years workers have significantly increased their use of office workspaces in rural, suburban and commuter towns, choosing to forgo lengthy daily commutes and work closer to home. More →

March 21, 2024

People want to work in an office some of the time, but don’t like mandates and lack of flexibility

by Jayne Smith • Flexible working, News

More than half (51 percent) of UK workers are in favour of some form of so-called return to office (RTO) policy, but flexibility is key to any office mandated approach, according to a new poll from Owl Labs. The survey suggest that while UK workers recognise some benefits when it comes to mandates – where employees are required to be in the office for a set number of days – they want the flexibility to choose when they work from the office. While the majority of UK managers champion RTO mandates in some capacity, they don’t necessarily expect their teams to be in the office full-time. Flexible RTO mandates driven by task-based working are, therefore, key to maintaining an engaged and motivated team, according to the report. More →

March 15, 2024

Applications open for UK’s leading public health awards scheme

by Neil Franklin • News, Wellbeing

After two years, The RSPH Health & Wellbeing Awards are back and open for applications. The Royal Society for Public Health is the oldest public health body in the world and the Awards have been a key date in the sector’s calendar since they first launched in 2014. More →

March 15, 2024

‘Fun’, great management and culture are what make a firm a great place to work

by Neil Franklin • News, Workplace

Great Place To Work has announced its annual UK’s Best Workplaces list, based on feedback from around 250,000 people. Taking into account culture audits and employees’ perspectives the organisers say they have identified what makes these employers the best. More →

March 14, 2024

Our false memory of work in 2019 is stopping us from having better conversations

by Mark Eltringham • Comment, Workplace

We have taken the editorial decision to ignore the tedious, endless toing and froing between so-called return to office mandates and remote work. As much as we can, anyway. It doesn’t appear to be going anywhere and it is driven by two noisily motivated factions who seem unable or unwilling to shift their position by the smallest amount. It is a very 21st Century conversation. More →

March 14, 2024

When the chairs took over the world and what it all meant

by Mark Eltringham • Comment, Facilities management, Furniture, Workplace, Workplace design

Of all the things we buy, with the exception of our clothes, furniture is the most intimate, the one item we spend most time in contact with. According to JG Ballard who dedicated himself to understanding our relationship with the world around us, ‘Furniture constitutes an external constellation of our skin areas and body postures’. Whether he would have recognised it as such, Ballard was a pioneer of the principle we now refer to as psychogeography, defined by one of its founders, Guy Debord, as ‘the study of the precise effects of setting, consciously managed or not, acting directly on the mood and behaviour of the individual’. More →

March 14, 2024

Digital communication tools are a constant source of workplace strife

by Neil Franklin • News, Technology, Workplace

A new poll of 4,000 knowledge workers in the UK, US, Germany and Australia suggests that digital communication tools are a constant source of strife in the workplace, especially between different generations of people. The poll from the Adapatavist Group, Mind the generational gap, was co-authored by Dr. Eliza Filby, a Historian of Generational Evolution. With half of companies now employing three or more generations, the report claims to reveal a pressing need for clear digital communication guidelines to support effective collaboration and workplace efficiency among diverse age groups. While highlighting areas of intergenerational friction, it also revealed large areas of mutual understanding and cooperation. More →

March 7, 2024

UNESCO study reveals evidence of regressive stereotypes in LLMs

by Marvin Gort • AI, News, Technology, Workplace

To coincide with International Women’s Day, a UNESCO study revealed worrying tendencies in Large Language models (LLM) to produce gender bias, as well as homophobia and racial stereotyping. Women were described as working in domestic roles far more often than men – four times as often by one model – and were frequently associated with words like “home”, “family” and “children”, while male names were linked to “business”, “executive”, “salary”, and “career”. More →