Search Results for: engagement

August 5, 2015

Using office relocation as a vehicle for positive organisational change ⁰

by Lee Parsons • Comment, Facilities management, Workplace, Workplace design

The impact of office relocation can no longer be solely measured in immediately tangible terms. This doesn’t mean market factors can be dismissed, especially given CBRE’s recent announcement that office vacancies are at an all-time low while rents skyrocket and favourable terms for tenants erode. However, in an era where 67 percent of workplaces cite employee attraction and retention as the most important driver of their workplace design, and 46 percent cite productivity, the human factor also can’t be ignored. If such CBRE statistics aren’t challenging enough, there are also the realities of the modern workspace to contend with, such as creating an environment that suits generations of employees. It’s these human impacts that drive the importance of workplace design and urge top-flight businesses to use office relocation as a vehicle for positive change. Here are some of the latest findings.

July 22, 2015

Workers of all ages want employers that commit to digital progress

by Sara Bean • News, Technology, Workplace

Employees across all age groups want to work for businesses committed to digital progress, and companies that are slow to embrace digital technology will not thrive and are more likely to lose talent, according to a new global report. Strategy, Not Technology, Drives Digital Transformation from MIT Sloan Management Review and Deloitte Digital is based on findings from the fourth annual global survey of more than 4,800 business executives across 27 industries and 129 countries. It suggests the ability to digitally transform and reimagine a business is determined in large part by establishing a clear digital strategy, supported by leaders who foster a culture that can change and reinvent their organizations. People want to work for digitally maturing organizations, with nearly 80 percent of respondents preferring to work for a digitally enabled company or digital leader. This sentiment crossed all age groups nearly equally, from 22 to 60.

July 20, 2015

Majority of women do not feel they are discriminated against at work

by Mark Eltringham • Flexible working, News, Workplace

The overwhelming majority of women do not feel they face discrimination at work, according to a new report based on data from 170,000 UK workers. However, the study from the Great Place to Work Institute does identify a number of challenges that women face at work. The report – Women at work. Is it still a man’s world? – highlights the need for employers to pay closer attention to the specific differences between men and women’s experiences at work, rather than just focusing on overall results. The authors suggest that ‘this will help to identify and address any inequalities such as making pay and promotions more transparent and ensuring policies and practices are gender and age relevant’. The study makes clear that it is the combination of age and gender that presents the greatest challenges, especially in ensuring diversity in senior roles.

July 15, 2015

One in five Brits distrustful of adopting wearable technology at work

by Sara Bean • Facilities management, News, Technology, Workplace

Almost a fifth (18 percent) of European employees already have access to some form of wearable technology, but British workers are most worried about the privacy implications. According to research by ADP wearables such as augmented reality headsets, biometric identification and holographic video conferencing tools will create opportunity for businesses to improve productivity, connectivity and security. Yet more than half (52 percent) of employees are concerned about the amount of personal data employers can access via wearable technology, with attitudes towards privacy varying between countries. While as many as 60 percent of German employees express reservations, only 36 percent of Dutch employees feel this way. Overall, UK workers are the most hesitant, with as many as one in five (20 percent) saying that they would not use wearables at all, compared to 10 percent in France, and 8 percent in Germany and the Netherlands.

July 14, 2015

Occupiers give big thumbs down to service levels from property sector

by Neil Franklin • Facilities management, News, Property

The property sector offers its customers pretty appalling customer service, according to a ‘damning’ new report from the British Council of Offices (BCO). The study, based on the experiences of just 64 occupiers claims that fewer than one in five (17 percent) rate their property management service as “good” or “excellent” and fewer than one in three feeling that their suppliers understood their business needs. The survey found that although customer service is lacking, satisfaction with the end product itself was high, with two out of three occupiers happy with the quality of their office and three out of four perceiving quality to have improved over the past 10 years. The report sets out a 10-point action plan to improve the service occupiers receive, including adopting a new definition of “building performance” set by the BCO and encouraging more transparency.

July 10, 2015

UK property industry ‘lags-behind’ customer service revolution says BCO

by Sara Bean • Facilities management, News, Property

Only 1 in 5 office occupiers rate their property management service as ‘good’ or ‘excellent’, according to new research by the British Council for Offices (BCO). While two thirds of occupiers are happy with the quality of their office and three quarters perceive the quality of office space to have improved over the past 10 years, less than one in three occupiers feel the industry understands their business needs. This clear gap between customer expectation and customer experience has led the BCO to call on the industry to develop a better understanding of what a well-performing building looks like from an occupier perspective. The BCO has developed a new definition of building performance, which sets out to frame a more sophisticated approach for property owners and managers to engage with occupiers, focusing upon value and quality creation, rather than simply cost reduction.

July 8, 2015

Productivity starts with people, advises CIPD ahead of today’s Budget

by Sara Bean • Flexible working, News, Workplace

Investing in people’s development and offering flexible working practices can help organisations boost productivity. This is according to research by the CIPD published ahead of today’s budget, which the Chancellor has said will put the emphasis on improving UK productivity. The report: Productivity: Getting the Best out of People, explores the factors that help to explain why some businesses have higher productivity than others and finds that there are clear links between productivity and how people are managed at work. The report finds that performance tends to be higher in businesses where there is a focus on higher quality products or services rather than only on low cost and where workplace culture is clearly aligned with the future direction of the business. Investment in workforce training and an intelligent approach to the implementation of ‘smart’ or agile working practices also has a positive impact.

July 3, 2015

One in five Americans would change jobs for better work-life balance

by Sara Bean • Flexible working, News, Wellbeing, Workplace

More than half of US and Canadian employees report feeling overworked and burnt out (53 percent), yet the overwhelming majority (86 percent) say they are still happy at work. According to the inaugural Staples Advantage Workplace Index employees are working longer days, with about a quarter of them regularly working after the standard workday is done. A key motivator is to advance in the organization, with nearly two-thirds of respondents seeing themselves as managers in the next five years. Though employees are largely conditioned to working longer hours, about one in five do expect to change jobs in the next twelve months. Steps employers can take to improve happiness levels include; adding more office perks, improving office technology and providing a better office design. Alongside this, with employees working longer days and on weekends, the biggest request is for employers to provide more flexibility. More →

July 2, 2015

Employees prefer diverse working experiences to traditional career ladder

by Sara Bean • Flexible working, News, Workplace

Employees value a varied working experience and flexibility over traditional, linear career progression, a global study published by the Top Employers Institute claims. The Career & Succession Management Report identifies the global developments forcing employers to rethink career and succession management strategies. These include skill shortages resulting in a global competition for best talent and an increased risk of losing business-critical knowledge due to the ageing of the workforce. There is also a new generation of workers seeking diverse work assignments and flexibility, who are taking greater responsibility for their own career management, resulting in less loyalty to employers and less interest in the traditional step-by-step climbing of career ladders. The findings suggest that HR needs to move from assuring the smooth succession of leadership to concentrate more on wider long-term staff engagement and retention.

June 25, 2015

The healthy workplace is now a matter of public policy in the UK

by Mark Eltringham • Legal news, News, Wellbeing, Workplace design

Promoting a culture that improves the health and wellbeing of employees is good management practice and leads to a healthy and productive workplace, according to the Governmental body charged with shaping policy and offering advice on health related matters in the UK. The National Institute for Health and Care Excellence (NICE), part of the Department of Health, has published a new set of guidelines on the issue and called on employers to do more to address the challenge of creating a productive and healthy workplace. According to NICE, workplace health is a significant public health issue with more than a million working people in the UK experiencing a work-related illness each year, leading to around 27 million lost working days and costing the economy an estimated £13.4 billion.

June 19, 2015

RICS case studies focus on business impact of strategic facilities management

by Sara Bean • Facilities management, News, Property, Workplace

Six case studies, which outline how businesses can make the most of strategic facilities management to enhance their performance are being launched today (19 June), at the NEC in Birmingham. Developed by International Workplace for the Royal Institute of Chartered Surveyors, the latest set of case studies in the series, provides examples of best practice as outlined in RICS’ Strategic Facilities Management (FM) Guidance Note. The case studies, which can be downloaded from RICS’ website, cover a range of strategic FM issues including procurement, innovation, technology, sustainability, talent management and health and safety. Key themes include a professional understanding of the impact of FM to a company’s reputation, brand and performance, engagement with staff and the supply chain, the importance of measuring impact and outcomes and communication.

June 18, 2015

Gen Z workers will be far more conventional than commonly assumed

by Sara Bean • News, Technology, Workplace, Workplace design

Despite being the first generation of workers to boast ‘native’ digital skills, so-called ‘Gen Z’ is far more conventional than previously assumed. The coming generation of 16-19 years-olds who are fast approaching the jobs market will care far more about their workplace and their employer’s ethics than Gen Y, new research from recruiter Adecco claims. The research shows that long-term security is more appealing to Gen Z than short term perks; with gym memberships (12%), free technology (16%) and time off to travel (26%) rejected in favour of qualifications and job security; at 43 percent and 41 percent, respectively. However, the research does show they have strong personal ambition and high expectations from employers, with half of those surveyed expecting a promotion within their first year of employment and the same number expecting to move on from an employer within two years.