Search Results for: engagement

June 19, 2015

RICS case studies focus on business impact of strategic facilities management

by Sara Bean • Facilities management, News, Property, Workplace

Six case studies, which outline how businesses can make the most of strategic facilities management to enhance their performance are being launched today (19 June), at the NEC in Birmingham. Developed by International Workplace for the Royal Institute of Chartered Surveyors, the latest set of case studies in the series, provides examples of best practice as outlined in RICS’ Strategic Facilities Management (FM) Guidance Note. The case studies, which can be downloaded from RICS’ website, cover a range of strategic FM issues including procurement, innovation, technology, sustainability, talent management and health and safety. Key themes include a professional understanding of the impact of FM to a company’s reputation, brand and performance, engagement with staff and the supply chain, the importance of measuring impact and outcomes and communication.

June 18, 2015

Gen Z workers will be far more conventional than commonly assumed

by Sara Bean • News, Technology, Workplace, Workplace design

Despite being the first generation of workers to boast ‘native’ digital skills, so-called ‘Gen Z’ is far more conventional than previously assumed. The coming generation of 16-19 years-olds who are fast approaching the jobs market will care far more about their workplace and their employer’s ethics than Gen Y, new research from recruiter Adecco claims. The research shows that long-term security is more appealing to Gen Z than short term perks; with gym memberships (12%), free technology (16%) and time off to travel (26%) rejected in favour of qualifications and job security; at 43 percent and 41 percent, respectively. However, the research does show they have strong personal ambition and high expectations from employers, with half of those surveyed expecting a promotion within their first year of employment and the same number expecting to move on from an employer within two years.

June 2, 2015

The bonds that link work with place are loosening day by day

by Paull Robathan • Comment, Flexible working, Technology, Work&Place

Over the decades designing productive spaces for work has focused on redefining the corporate office and its surroundings. While there are examples of quality design in buildings around the world, there is a growing movement that challenges the presumption that work should always be done “at work”. If we aim to allow people to be at their best, develop and nurture creativity and maximise quality output then we must ensure the place where the work is done is outstanding. Sarah Kathleen Peck of ‘It starts with’ summed it up when she wrote “There are people, places and things that make me feel like I’m building my energy stores, that rejuvenate me, and help me to do my best work. Likewise, there are also people and places that zap my energy; that leave me exhausted; that make me feel as though I’ve waste my time and my energy – and my day – without getting anything useful done.”

June 1, 2015

Trade bodies seek to boost inclusivity and diversity with new initiatives

by Mark Eltringham • Architecture, News, Property

Three major trade associations in the built environment sector have announced initiatives to increase the inclusivity and diversity of their respective professions. The Royal Institution of Chartered Surveyors has launched its new Inclusive Employer Quality Mark, which is designed to help firms ‘gain a competitive advantage and a diverse workforce’. Meanwhile, the Royal Institute of British Architects (RIBA) claims it has strengthened its chartered practice criteria to incorporate requirements related to equality, diversity and inclusion. From 2016, chartered practices are required to have an equality, diversity and inclusion policy. In the US, delegates at the American Institute of Architects (AIA) agreed at congress to introduce a resolution known as Equity in Architecture, that calls for measures to increase representation of what are deemed underrepresented groups ‘to move the profession forward’.

May 29, 2015

Everything you wanted to know about open plan but were too distracted to ask

by Maciej Markowski • Comment, Facilities management, Work&Place, Workplace design

There is a lively and ongoing debate on whether open plan offices are a good or bad thing. Many articles would suggest that they routinely diminish productivity. Yes, the open plan office is not ideal for privacy and probably bad for conceptual focused work, but it’s a bit like saying a hammer is useless when you need to tighten a screw. The point is you don’t use it for that. Fans of open plan often underline how fantastic it is for building a sense of belonging, team spirit and ad hoc collaboration, often ignoring the challenges of working there. The point I’m making is that introducing open plan into your office is probably a good idea, but you really need to make sure that you provide your employees with a menu of settings which allow them to concentrate, have ad hoc meetings without disturbing their colleagues and provide some privacy for confidential conversations.

May 28, 2015

It’s perfectly logical why we should apply emotion in workplace design

by Dan Callegari • Comment, Wellbeing, Workplace, Workplace design

Most of the arguments put forward for enlightened workplace design are fact based. That’s useful but such arguments can also ignore the fact that we respond to our surroundings on an emotional level as well as a functional one. Once you accept that office design is as much about how it makes people feel as how it helps them work, then the design process can be as much about EQ as it is IQ. While businesses can shy away from dealing with the emotional facets of working lives, there is a growing movement that advocates not only greater awareness of the importance of emotional intelligence but is also able to draw attention to the benefits it brings to organisations and individuals. This was the underlying message of a groundbreaking event that took place in London recently which explored the use of emotion in a business context.

May 28, 2015

Public sector lacks skills and confidence to buy more from smaller companies

by Mark Eltringham • Facilities management, News, Public Sector

A new survey from techUK, the trade association that represents technology companies in the UK, claims that while civil servants see IT as key to delivering their mission, they don’t think their departments have the right skills and culture to enable digital transformation of public services. This extends to the way goods and services are procured with particular consequences for smaller suppliers. Of the 929 Civil Servants surveyed for the study, less than 1 percent of respondents see IT as an overhead, while over three quarters believe it to be a necessity. However, there remain significant barriers to technology adoption. Over three quarter (68 percent) claim that having the right skills internally is critical to improving the procurement process; but only 20 percent agree their department has the skills and capabilities to manage suppliers.

May 27, 2015

Majority of employers want to promote mental wellbeing in the workplace

by Sara Bean • Flexible working, News, Wellbeing, Workplace

Eighty-four percent of employers believe they have a responsibility to provide a work environment that promotes mental well-being, according to a new Buck Consultants at Xerox survey report “Promoting Mental Well-being: Addressing Worker Stress and Psychosocial Risks,” released last week at the Global Centre for Healthy Workplaces Annual Summit in Brazil. The Global Survey on Health Promotion and Workplace Wellness Strategies – with a strong focus on companies in the United States, United Kingdom, Brazil and Singapore – found that more than one-third of employers rate the stress level within their organization as “high or very high.” However, over two-thirds of employers offer flexible work schedules, and more than half offer telecommuting to mitigate work-related stress, while more than half of employers rate their organization as very or extremely supportive of the mental well-being of their employees.

May 27, 2015

Smart buildings, smart cities and the promise of infinite data

by Paul Doherty • Cities, Comment, Facilities management, Technology

The rapid urbanization of our world and the weaving of existing and new buildings into the urban fabric of Smart City initiatives are some of the great challenges facing our global industry today. Along with the vast amount of definitions and marketing campaigns surrounding the phrase “Smart Cities” comes the challenge of understanding why the movement is important to the Architecture, Engineering, Construction and Facility Management (AEC/FM) industry and how industry stakeholders can profit from, or at the very least, not get run over by the tsunami called Smart Cities. The emergence of Smart Cities as the conduit for ideas, thoughts, policies and strategies for the world’s urban environments is an important milestone for our industry, and it comes at a time of rapid innovation, convergence and redefinitions.

May 11, 2015

Does declining productivity spell the end for IT and property directors?

by John Blackwell • Comment, Facilities management, Property, Technology, Work&Place

When it comes to increasing organisational output, which in turn directly relates to real wage growth and higher living standards, the only determinant is productivity, measured in terms of output per hour worked. This is at the heart of all businesses and is essential for growth. The basic facts on productivity are clear. For over a decade, productivity has been painfully weak across all the major economies. The UK has performed particularly badly, with productivity having declined by 3.7 percent since 2008. A recent OECD report went as far as saying: “weak labour productivity since 2004 has been holding back real wages and well-being. The sustainability of economic expansion and further progress in living standards rest on boosting productivity growth, which is a key challenge for the coming years”.

May 1, 2015

Organisations advised to create a manifesto for digital workplace success ⁰

by Sara Bean • Facilities management, Flexible working, News, Technology

The adoption of digital technology enables new, more effective ways of working which can help improve employee engagement and agility, research by Gartner claims. However, the report also warns that it’s important employers establish a ‘business manifesto’ that communicates the intentions and motives of the emerging digital workplace if they want to communicate and implement the policy changes that are required. According to the analysts, the manifesto should guide and clarify corporate culture as well as help employees embrace new ways of working. Employers must bear in mind that while corporate culture can be strong at the core, it may be less so for remote employees. That is why it’s important to foster a healthy digital workplace that brings the corporate culture alive to all employees.

April 28, 2015

Why it’s time for more companies to roll the dice for gamification ⁰

by Maciej Markowski • Case studies, Comment, Workplace

As was reported recently, gamification remains practically unknown to many managers yet companies like Nike, Microsoft, Samsung and eBay are beginning to see it as a useful tool. Generally adopted by marketing and sales professionals, gamification can also influence behaviour, increase productivity and improve wellbeing. Gamification is all around us, even if we don’t always notice it. It’s used in sales competitions, frequent flyer programmes and marketing initiatives. So what is gamification? In short it’s the concept of applying game mechanics and game design techniques in order to engage and motivate people to achieve their goals. It’s about turning something potentially mundane into a game – similar to many ingenious mothers who might turn cleaning a room or washing dishes into a game for their children.