Search Results for: engagement

September 16, 2015

Employees exhausted by a culture of continuous change at work ⁰

A culture of continuous change may be standard practice within larger organisations, but it can have a negative effect on employees, a new report claims. The seven-country Liquid Change Survey of senior executives at large corporations, commissioned by Ketchum Change, found that some leaders are unaware of the effects of so-called change fatigue, despite their employees struggle to keep up. Among partners and board-level executives, only 28 percent think change fatigue is highly prevalent. The survey suggests that to succeed in an environment of continuous change, a more collaborative approach must replace the old top-downmodel. Outlining a clear strategy and goals (43 percent) and engaging with leaders across the organization to co-create the new environment (41 percent) were cited as the most effective ways to get leaders to believe in and actively lead through change.

September 2, 2015

We need to do more than pay lip service to workplace wellbeing ⁰

by Ann Clarke • Case studies, Comment, Wellbeing, Workplace design

Too many companies continue to talk about employees as their ‘greatest asset’ yet their fine words are not always not borne out in their behaviour, be that through working culture, remuneration or environment. With more and more investors using employee wellness and engagement as a barometer for the health, stability and culture of the business – the concept of workplace wellbeing is finally garnering the attention it deserves. Our workplace behaviours, cultures and environments are not keeping us fit, well, productive, happy or profitable. Finally businesses are accepting their moral responsibility to take better care of their people. So what affects employee productivity, creativity and happiness and how can changes to the workplace promote the best financial and moral outcomes for businesses and employees alike?

August 31, 2015

BSI revises design and construction standard for facilities managers ⁰

by Neil Franklin • Architecture, Facilities management, News, Property

BSI, the UK based organisation responsible for developing and publishing standards for businesses, has revised BS 8536-1 Briefing for design and construction: Code of practice for facilities management (Buildings infrastructure). The standard has been included in the Level 2 BIM package which the Government expects companies to offer when tendering for Government contracts. The standard has now been brought into line with the principles of the Soft Landings Framework and Government Soft Landings (GSL) post occupancy evaluation and BIM requirement. Soft landings is designed to enable the transition from design and construction into operation. It advocates collaboration during briefing, design, construction and handover between the design and construction team and the operator, operations team or facilities manager.

August 11, 2015

The key to the productivity puzzle may be to give people better jobs ⁰

by Mark Eltringham • Knowledge, News, Workplace

Ever since the UK started to emerge from the economic downturn there has been a great deal of brow beating about the so-called productivity puzzle. Although the UK economy grew between 2012 and 2014, productivity fell by 1.15 percent. In addition, the UK has a productivity gap of between 23 and 32 per cent between it and comparable economies such as Germany, France and the Netherlands. When considering the reasons for this, most of the time a finger has been pointed at some old favourites such as working practices, a lack of engagement or – according to this feature published in HR Magazine this week – individual behaviour. Now a new report from the Institute for Public Policy research (IPPR) claims that the problems are far more complex than people typically assume and that one of the major factors is the jobs people are offered.

August 11, 2015

Regional differentiations as job pay gap accelerates worldwide ⁰

by Sara Bean • News, Workplace

Since 2008 the pay gap between lower level employees and senior managers has widened in every region across the world, a global survey has found. The pay gap between lower level workers (comprising skilled manual, clerical, supervisor or graduate entry jobs) and senior managers (heads of departments or equivalent) is now on the rise in as twice as many countries as it is falling (42 to 21). The latest research from global management consultancy Hay Group reveals however that Europe has the smallest gap, with an average increase in the pay gap of only 2.2 percent since 2008. This has been fuelled in part by the use of communal pay cuts to avoid redundancies, whereas US firms prefer to cut jobs and urge remaining senior managers to expand their job roles. The research underlines how a large job pay gap can lead to discontent and disengagement among the workforce.

August 6, 2015

Government publishes details of £118 bn pipeline of construction projects ⁰

by Mark Eltringham • Facilities management, Knowledge, News, Property, Public Sector

The UK Government, in conjunction with construction industry data specialist Barbour ABI, has published a full detailed list of around £118 billion of publicly funded building projects scheduled for the next five years. You can find the pipeline as a spreadsheet here, with the data broken down by sector and including some basic data for each project. The Government has also introduced a dedicated website with details of the projects with updates to the raw data available via both the central government website and at data.gov.uk. The government construction pipeline is now updated twice a year which the Government claims will ‘extend its reach beyond the major construction spending departments and improve the integrity of the data’ and demonstrate its commitment ‘to continuous engagement with industry and government clients on current use and future improvements’.

August 5, 2015

Proofs of the link between workplace design and productivity? Here are three

by Charles Marks • Case studies, Facilities management, News, Wellbeing, Workplace design

Three new studies have joined the already extensive body of work linking workplace design and productivity. The most extensive is the research carried out by communications consultancy Lansons which looks at every aspect of the British workplace to uncover the experiences and most commonly held perceptions of around 4,500 workers nationwide. The study is broken down into a number of sections which examine topics such as workplace design, wellbeing, job satisfaction, personal development and leadership. The second is a study from the Property Directors Forum which explores the experiences of occupiers and finds a shift in focus away from cost reduction and towards investing to foster employee productivity. The final showcases the results of a post occupancy survey conducted by National Grid following the refurbishment of the firm’s Warwick headquarters by AECOM.

August 5, 2015

Using office relocation as a vehicle for positive organisational change ⁰

by Lee Parsons • Comment, Facilities management, Workplace, Workplace design

The impact of office relocation can no longer be solely measured in immediately tangible terms. This doesn’t mean market factors can be dismissed, especially given CBRE’s recent announcement that office vacancies are at an all-time low while rents skyrocket and favourable terms for tenants erode. However, in an era where 67 percent of workplaces cite employee attraction and retention as the most important driver of their workplace design, and 46 percent cite productivity, the human factor also can’t be ignored. If such CBRE statistics aren’t challenging enough, there are also the realities of the modern workspace to contend with, such as creating an environment that suits generations of employees. It’s these human impacts that drive the importance of workplace design and urge top-flight businesses to use office relocation as a vehicle for positive change. Here are some of the latest findings.

July 22, 2015

Workers of all ages want employers that commit to digital progress

by Sara Bean • News, Technology, Workplace

Employees across all age groups want to work for businesses committed to digital progress, and companies that are slow to embrace digital technology will not thrive and are more likely to lose talent, according to a new global report. Strategy, Not Technology, Drives Digital Transformation from MIT Sloan Management Review and Deloitte Digital is based on findings from the fourth annual global survey of more than 4,800 business executives across 27 industries and 129 countries. It suggests the ability to digitally transform and reimagine a business is determined in large part by establishing a clear digital strategy, supported by leaders who foster a culture that can change and reinvent their organizations. People want to work for digitally maturing organizations, with nearly 80 percent of respondents preferring to work for a digitally enabled company or digital leader. This sentiment crossed all age groups nearly equally, from 22 to 60.

July 20, 2015

Majority of women do not feel they are discriminated against at work

by Mark Eltringham • Flexible working, News, Workplace

The overwhelming majority of women do not feel they face discrimination at work, according to a new report based on data from 170,000 UK workers. However, the study from the Great Place to Work Institute does identify a number of challenges that women face at work. The report – Women at work. Is it still a man’s world? – highlights the need for employers to pay closer attention to the specific differences between men and women’s experiences at work, rather than just focusing on overall results. The authors suggest that ‘this will help to identify and address any inequalities such as making pay and promotions more transparent and ensuring policies and practices are gender and age relevant’. The study makes clear that it is the combination of age and gender that presents the greatest challenges, especially in ensuring diversity in senior roles.

July 15, 2015

One in five Brits distrustful of adopting wearable technology at work

by Sara Bean • Facilities management, News, Technology, Workplace

Almost a fifth (18 percent) of European employees already have access to some form of wearable technology, but British workers are most worried about the privacy implications. According to research by ADP wearables such as augmented reality headsets, biometric identification and holographic video conferencing tools will create opportunity for businesses to improve productivity, connectivity and security. Yet more than half (52 percent) of employees are concerned about the amount of personal data employers can access via wearable technology, with attitudes towards privacy varying between countries. While as many as 60 percent of German employees express reservations, only 36 percent of Dutch employees feel this way. Overall, UK workers are the most hesitant, with as many as one in five (20 percent) saying that they would not use wearables at all, compared to 10 percent in France, and 8 percent in Germany and the Netherlands.

July 14, 2015

Occupiers give big thumbs down to service levels from property sector

by Neil Franklin • Facilities management, News, Property

The property sector offers its customers pretty appalling customer service, according to a ‘damning’ new report from the British Council of Offices (BCO). The study, based on the experiences of just 64 occupiers claims that fewer than one in five (17 percent) rate their property management service as “good” or “excellent” and fewer than one in three feeling that their suppliers understood their business needs. The survey found that although customer service is lacking, satisfaction with the end product itself was high, with two out of three occupiers happy with the quality of their office and three out of four perceiving quality to have improved over the past 10 years. The report sets out a 10-point action plan to improve the service occupiers receive, including adopting a new definition of “building performance” set by the BCO and encouraging more transparency.