Search Results for: meeting

August 11, 2015

The key to the productivity puzzle may be to give people better jobs ⁰

by Mark Eltringham • Knowledge, News, Workplace

Ever since the UK started to emerge from the economic downturn there has been a great deal of brow beating about the so-called productivity puzzle. Although the UK economy grew between 2012 and 2014, productivity fell by 1.15 percent. In addition, the UK has a productivity gap of between 23 and 32 per cent between it and comparable economies such as Germany, France and the Netherlands. When considering the reasons for this, most of the time a finger has been pointed at some old favourites such as working practices, a lack of engagement or – according to this feature published in HR Magazine this week – individual behaviour. Now a new report from the Institute for Public Policy research (IPPR) claims that the problems are far more complex than people typically assume and that one of the major factors is the jobs people are offered.

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August 5, 2015

Proofs of the link between workplace design and productivity? Here are three

by Charles Marks • Case studies, Facilities management, News, Wellbeing, Workplace design

Three new studies have joined the already extensive body of work linking workplace design and productivity. The most extensive is the research carried out by communications consultancy Lansons which looks at every aspect of the British workplace to uncover the experiences and most commonly held perceptions of around 4,500 workers nationwide. The study is broken down into a number of sections which examine topics such as workplace design, wellbeing, job satisfaction, personal development and leadership. The second is a study from the Property Directors Forum which explores the experiences of occupiers and finds a shift in focus away from cost reduction and towards investing to foster employee productivity. The final showcases the results of a post occupancy survey conducted by National Grid following the refurbishment of the firm’s Warwick headquarters by AECOM.

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August 5, 2015

Using office relocation as a vehicle for positive organisational change ⁰

by Lee Parsons • Comment, Facilities management, Workplace, Workplace design

The impact of office relocation can no longer be solely measured in immediately tangible terms. This doesn’t mean market factors can be dismissed, especially given CBRE’s recent announcement that office vacancies are at an all-time low while rents skyrocket and favourable terms for tenants erode. However, in an era where 67 percent of workplaces cite employee attraction and retention as the most important driver of their workplace design, and 46 percent cite productivity, the human factor also can’t be ignored. If such CBRE statistics aren’t challenging enough, there are also the realities of the modern workspace to contend with, such as creating an environment that suits generations of employees. It’s these human impacts that drive the importance of workplace design and urge top-flight businesses to use office relocation as a vehicle for positive change. Here are some of the latest findings.

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August 2, 2015

Female bosses enhance workforce engagement and motivation

by Gill Buchanan • Comment, Flexible working, Wellbeing, Workplace

As businesses begin to ease out of recession they are starting to feel more confident in the economy and look at how they can increase spend. But while companies adjust to their new found growth they must ensure that their employees are reassured that they have a voice and, more importantly, are listened to. At Pure, we’ve recently taken a look at the wider impact which employee engagement can have on businesses big and small using an analysis of some key research. This included some illuminating data on gender roles, which included the fact that employees who work for a female manager are 6 percent more engaged, on average, than those who work for a male manager; female employees who work for a female manager are the most engaged, at 35 percent and male employees who work for a male manager are the least engaged, at 25 percent.

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July 30, 2015

Far from dying out, the office is becoming more essential than ever

by Luke Finch • Comment, Technology, Workplace design

Samsung recently released a new report which explores how our offices might look in the year 2025. The death of the office has been predicted over and over again, however the Samsung Smarter Futures Report goes against the grain and predicts that the office could actually become more important than ever. Driven by the adoption of smart technology the report claims that offices will become hubs for productivity and collaboration and what Samsung calls ‘Creative Villages’. Smart technology will create devices and systems that take notes, automate admin tasks, organise meetings and deliver information as you need it. This will mean employees have more time for face to face communication and collaborative work. As a consequence, current trends such as flexible working and agile workspace could actually become less of an issue than they are currently.

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July 14, 2015

Occupiers give big thumbs down to service levels from property sector

by Neil Franklin • Facilities management, News, Property

The property sector offers its customers pretty appalling customer service, according to a ‘damning’ new report from the British Council of Offices (BCO). The study, based on the experiences of just 64 occupiers claims that fewer than one in five (17 percent) rate their property management service as “good” or “excellent” and fewer than one in three feeling that their suppliers understood their business needs. The survey found that although customer service is lacking, satisfaction with the end product itself was high, with two out of three occupiers happy with the quality of their office and three out of four perceiving quality to have improved over the past 10 years. The report sets out a 10-point action plan to improve the service occupiers receive, including adopting a new definition of “building performance” set by the BCO and encouraging more transparency.

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July 13, 2015

Email still default comms tool for virtual teams, despite drawbacks

by Sara Bean • Flexible working, News, Technology

Email remains the preferred way corporate teams stay in touch, but there is a widening technological gap between the generations. Although it remains the most widely used form of communication (87 percent) email also has the greatest potential to cause misunderstanding in nearly half (49 percent) of teams. The survey from EF Corporate Solutions of over 800 executives based in Brazil, China, France, Germany, Middle East, Russia, UK and US, indicated that a primary cause for conflict stems from language barriers (39 percent) but 45 percent said there are also barriers to communication between associates over 50 and under 30 in the way they use technology. Respondents also suggest that email has the potential to cause ‘information overload’ and teams can suffer from a lack of interaction when it is the preferred communication method.

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July 10, 2015

UK property industry ‘lags-behind’ customer service revolution says BCO

by Sara Bean • Facilities management, News, Property

Only 1 in 5 office occupiers rate their property management service as ‘good’ or ‘excellent’, according to new research by the British Council for Offices (BCO). While two thirds of occupiers are happy with the quality of their office and three quarters perceive the quality of office space to have improved over the past 10 years, less than one in three occupiers feel the industry understands their business needs. This clear gap between customer expectation and customer experience has led the BCO to call on the industry to develop a better understanding of what a well-performing building looks like from an occupier perspective. The BCO has developed a new definition of building performance, which sets out to frame a more sophisticated approach for property owners and managers to engage with occupiers, focusing upon value and quality creation, rather than simply cost reduction.

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July 9, 2015

London transport shuts down ….. agile workers unaffected …..

by Paul Carder • Cities, Comment, Flexible working, Wellbeing

London’s Financial Times reported this morning, “The worst London Underground strike in more than a decade saw millions of Londoners struggle to get to work”. It is chaos, here in the UK capital – the top global city in PwC’s Cities of Opportunity ranking. It is a sorry state of affairs, as in a scene reminiscent of 1970s union-crippled Britain, the “workers” representatives couldn’t agree with “the management”. “Workers” and “management”…we thought we had overcome that particular divide in business and society, didn’t we? But, some people have a vested interest in keeping it very much alive. In the large, industrialized, unionized industries such as transport, it lives on. Only last year, UNITE union leader Len McCluskey addressed his supporters in Liverpool as “sisters and brothers” like some mid-20th century socialist (which, of course, he is).

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July 6, 2015

Humans will remain at the heart of the emerging digital workplace

by Maciej Markowski • Comment, Flexible working, Technology, Workplace design

The speed of technological development over the last 30 years has been pretty mind blowing. Of course, some technologies came and went, for instance you would struggle finding fax machines in your office nowadays or people using Pagers to contact one another. It’s no wonder that in the early nineties futurologists predicted the death of the office. Technology was shaping the way we worked and was leading us away from office buildings towards a digital workplace. Yet videoconferencing hasn’t destroyed the need for business travel. Team meetings haven’t been abandoned because of messaging services like Yammer, Slack, Lync and Webex. We still do a lot of business face to face over coffee in a meeting room. Although technological advances have greatly improved the way we connect and do business, companies still appear to value human interaction.

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July 3, 2015

One in five Americans would change jobs for better work-life balance

by Sara Bean • Flexible working, News, Wellbeing, Workplace

More than half of US and Canadian employees report feeling overworked and burnt out (53 percent), yet the overwhelming majority (86 percent) say they are still happy at work. According to the inaugural Staples Advantage Workplace Index employees are working longer days, with about a quarter of them regularly working after the standard workday is done. A key motivator is to advance in the organization, with nearly two-thirds of respondents seeing themselves as managers in the next five years. Though employees are largely conditioned to working longer hours, about one in five do expect to change jobs in the next twelve months. Steps employers can take to improve happiness levels include; adding more office perks, improving office technology and providing a better office design. Alongside this, with employees working longer days and on weekends, the biggest request is for employers to provide more flexibility. (more…)

July 2, 2015

Over half of workers feel required to work on holiday, and it’s becoming the norm

by Sara Bean • Flexible working, News, Technology, Wellbeing, Workplace

Mobile technology is acknowledged as a boon to flexible working, but can very easily spill into an unhealthy work/life balance. This is most in evidence around summer holiday time, as illustrated by the latest poll on the subject by the Institute of Leadership & Management (ILM). It surveyed more than 1,000 UK workers and managers to find that more than half of workers (61%) feel obligated to work while on leave. The ILM suggests this is the negative side effect of modern technology, as people are contactable anytime and anywhere. 64 percent read and send emails during their time off, 28 percent take business phone calls and 8 percent go into the office. Meanwhile, only 28 percent of those surveyed reported that they had had arguments with friends and family about their working on holiday, down from 37 percent two years ago, which seems to indicate that it is fast becoming the norm to be constantly switched on.