March 5, 2021

From the archive: Flexible working may improve productivity, but does it diminish creativity?

by Maciej Markowski • Comment, Flexible working, Workplace

Originally published in December 2014. Homeworking seems to have become a bit of a hot topic this year, but one sentence published on the www.gov.uk website brought a cold sweat to the brows of many managers and employees across the United Kingdom. “From 30 June 2014, all employees have the legal right to request flexible working – not just parents and carers.” More →

March 1, 2021

Zoom fatigue is real and has four basic causes

by Neil Franklin • News, Technology, Wellbeing

The much discussed idea of Zoom fatigue turns out to be a real phenomenon according to new peer reviewed research from Stanford academics. The study published in the American Psychological Association’s journal Technology, Mind, and Behaviour found that meetings conducted via video calls leave participants feeling more exhausted and emotionally drained than those held face to face. The study found the four most important factors that make video calls so exhausting; the constant need for eye contact, the ability to see one’s own face constantly during meetings, the need to sit still for long periods and difficulties in interpreting or communicating via body language. More →

January 29, 2021

There is always a brighter side to uncertainty in business

by Portia Hickey • Business, Comment

The uncertainty and fallout of the COVID-19 pandemic have wreaked havoc on the mental health of nearly all of us. In a recent conversation with an HR leader, she shared with me that every single person on her leadership programme reported suffering disrupted sleep due to their anxiety around business uncertainty. The irony is the business is in better shape than it has been for years thanks to the effective management of the firm’s finances during the pandemic. Regardless of reality, the uncertainty is impacting on everyone’s resilience levels. More →

January 14, 2021

2021 presents the tech sector with once in a generation opportunities

by Uta Dresch • Comment, Flexible working, Technology

The COVID-19 pandemic left businesses in an unprecedented position of having to rapidly adapt workplace practices and implement new processes at a moment’s notice. Of course, those companies that were already accustomed to home office set-ups and flexible hours were in a much better place to adapt to these changing circumstances. However, not all businesses were prepared for the sudden change to work routines. More →

December 11, 2020

Firms must take a more ethical approach to technology, says World Economic Forum

by Neil Franklin • News, Technology

The World Economic Forum has launched a new report which sets out to define how organisational leaders can influence their companies and encourage the responsible use of technology and build ethical capacity. Eth ics by Design” – An Or ganizational Approach to Responsible Use of Technology claims to integrate psychology and behavioural economics findings from interviews and surveys with international business leaders. It aims to shape decisions to prompt better and more ethical behaviours. The report promotes an approach that focuses less on individual “bad apples” and more on the “barrel”, the environments that can lead people to engage in behaviours contrary to their moral compass. The report outlines steps and makes recommendations that have proven more effective than conventional incentives such as compliance training, financial compensation or penalties. More →

October 29, 2020

Workplace culture is not something to be changed with hashtags

by Kirsty Ritchie • Comment, Wellbeing

The state of the nation’s mental health and subsequent pressure on organisations to do ‘something’ has resulted in a PR opportunity for those who see it and take it. While mental health is high on the agenda of workplace culture improvements, several organisations, including Barclays, Eon and Unilever to name a few, have signed an open letter to The Times pledging to prioritise mental health as employees return to work, after research showed that more than a third of workers were struggling. More →

October 20, 2020

Remote work and the risks of employee surveillance

by Joe Aiston and Alexander Barnett • Comment, Flexible working, Technology

There has been a gradual shift towards increased flexible and remote work patterns in the last few years. The COVID-19 pandemic has created the perfect storm to force organisations to further consider their working practices, with all but essential physical roles usually involving an element of homeworking – nearly half of people in employment in the UK did some work at home in April 2020, according to the ONS. Many businesses are expecting to operate a largely remote workforce for the foreseeable future. The fear of declining productivity and concerns for people wellbeing has encouraged many employers to increase their employee monitoring arrangements. More →

October 19, 2020

Ten pandemic related responses with highest business impact

by Jayne Smith • Business, News

The Josh Bersin Academy, a development academy for HR professionals, has announced the release of its newest research-based report, Business Resilience: The Global COVID-19 Pandemic Response Study. The 38-page complimentary report is based on a survey conducted in August 2020 of 1,349 HR leaders and professionals across the globe and all industry segments. More →

September 24, 2020

Workers long for clarity in their relationship with employers

by Jayne Smith • News, Wellbeing, Working lives

Employees are longing for purposeful and visible changes to increase safety measures in the office, according to a new survey of 2,000 people from NELSON Worldwide. This is top of people’s minds in order to assure that re-entry in the workplace is safe, according to the firm. Whether this is carried out by means of wayfinding, increased sanitation protocols, or direct implementation of distancing in workstations, staff are eager to see the action carried out. The survey concludes that 83 percent of employees have rated physical safety measures to be extremely or very important. More →

September 23, 2020

Employees concern over the fairness of who returns to the office

by Jayne Smith • News, Working lives

Fairness around office rota decisions and implementation is a top employee concern, claims new research by HSM. As employers now consider the impact of a second wave of Covid-19, the Government is now encouraging people to work from home and grapple with decisions around how and when to bring people back to the office. More →

September 21, 2020

Time to get on board with the psychological effects of working from home

by Jörg Bakschas • Comment, Flexible working, Wellbeing

It almost goes without saying that this year has seen a rapid shift towards remote working, with many companies now moving to a flexible working model. From a business perspective, many employees are proving that they can still get their work done working from home. But what is the psychological impact of this? And are companies doing enough to research and prevent any negative psychological effects of remote working? More →

September 21, 2020

Singapore, Helsinki and Zurich are top of the world`s smart cities

by Neil Franklin • Cities, News, Technology

Singapore, Helsinki and Zurich have taken the top three places positions in the 2020 IMD-SUTD Smart City Index Report, a collaboration between IMD and Singapore University of Technology and Design (SUTD). The 2020 Index ranked 109 cities, 7 more than in last year’s inaugural edition, by using both economic and technological data, taken together with citizens’ perceptions of how “smart” their cities were. It is published under the aegis of the IMD Smart City Observatory (SCO). More →