Search Results for: performance

May 18, 2017

Reflection on facilities management and the people I’ve met along the way ⁰

by Paul Carder • Comment, Facilities management

I’m in reflective mood. Yesterday was #WorldFMDay, I thought I should reflect on my affection for, and criticism of, Facilities Management (or Facility Management). It is merely one person’s perspective. But it may provide a viewpoint, perhaps useful (or not) for the younger professionals joining our sector. There are some great, varied, and sometimes well-paid careers ahead for people who pick up the education and variety of skills needed in today’s FM market. And to keep my friends happy, I’ll take the widest definition of FM that you may find! It is different in almost every organisation, and only limited by what one chooses to add to the FM portfolio. And the confidence shown in FM by the leadership of that organisation. That confidence is in the people who lead, manage and deliver FM – and there are some great leaders, managers and ‘do-ers’ around the world. It is a truly global sector.

May 18, 2017

Male managers command less authority in female stereotyped jobs ⁰

by Neil Franklin • News, Workplace

People ascribe less authority to male managers in jobs that are stereotypically associated with women, accoring to a study led by Professor Laura Doering of the Desautels Faculty of Management, McGill University and set to be published in the journal American Sociological Review. When men fill male-stereotyped roles, they experience high levels of authority. In female-stereotyped roles, they experience significantly less. By comparison, women experience similar levels of authority in male- and female-stereotyped roles. Professor Doering, together with Professor Sarah Thébaud of UC Santa Barbara, evaluated the repayments of clients at a bank to reach these conclusions. They began by evaluating missed payments when clients were paired with male or female managers. Doering says: “Overall, people were more likely to miss payments with female managers than male managers. This finding is consistent with previous research showing that people tend to afford more authority to male managers.”

May 17, 2017

UK employees three times more likely to work when ill than to pull a sickie ⁰

by Sara Bean • News, Wellbeing, Workplace

Seven in ten UK employees – equivalent to 18 million nationally – have gone to work feeling unwell when they should have taken the day off, while less than a quarter (23 percent) say they have taken a day off work sick when they were not actually unwell, indicating that UK employees are three times more likely to go to work unwell than they are to ‘pull a sickie,’ a new report claims. The fourth edition of the Aviva Working Lives Report, which examines the attitudes and experiences of employers and employees on issues affecting the present and future of the UK workplace – also carries a wake-up call to businesses, as more than two in five (43 percent) employees feel their employer puts the results of the company ahead of their health and wellbeing as more than two in five (41 percent) say their work will pile up if they are off sick.

May 16, 2017

Three workplace managers walk into a bar … and the rest is no joke ⁰

by Paul Carder • Facilities management, Features, Technology, Workplace, Workplace design

This is a long tale, but a worthwhile one to tell, and something that many of you will relate to, especially if you have anything to do with workplace design or management. Three managers walk into a bar. This is always a good place to start. They each have gender-neutral names, so I’ll leave you to work out whether they may be male or female. Not that it even matters in this context. Frankie gets there first. “Hi. Large glass of wine please. What do you have?” The bartender pauses, then replies: “We have … red … or … um … white. Um … oh, and fizzy and pink”. Frankie thinks for a moment, dismisses the idea of a cocktail or a short, then orders a beer. It’s a corporate training centre after all. What would you expect in a place like this? An extensive wine list?

May 16, 2017

Built environment sectors ignoring the potential of smart cities and big data ⁰

by Mark Eltringham • Cities, Facilities management, News, Property

There is little or no evidence of the built environment, real estate and construction sectors engaging directly with the smart city agenda, according to a new RICS Research Trust report by University of Reading academics. The research, which examined four case studies (Bristol, Milton Keynes, Amsterdam and Taipei) found that less than a quarter of UK cities had an smart city action plan. Of those that did, the main focus in the smart city case studies is on open data. As a result, city residents are not benefitting from a clear strategy for smart cities according to the report Smart Cities, Big Data and the Built Environment: What’s Required?

May 11, 2017

Organisations out of step with workers in the digital workplace era ⁰

by Mark Eltringham • News, Technology, Workplace design

Although we now struggle to imagine living in a world without smartphones and the Internet, organisations appear to be slightly out of step with the digital era, according to a new study of their behaviour by Oxford Economics and Citrix. The research, published in a report called Building the Digital Workplace, measured progress toward digital work at organisations around the world. It found that there is a pressing need for organisations to develop a coherent digital strategy especially with regard to work. Although all the common concerns remain about security, costs and skills remain, the report suggests that firms need to do more to reap the benefits of a digital workplace. It cites the example of firms who have done most to develop a digital workplace strategy and the positive outcomes they have enjoyed.

May 3, 2017

Employee freedom and self-regulation is the key to successful home working ⁰

by Sara Bean • Facilities management, Flexible working, News, Workplace

The lazy assumption that employees who work from home are invariably shirking work is gradually dissipating, as flexible working becomes part of accepted working practice. Now new research suggests that to really get the best from their home workers, employers need to treat them as responsible adults who can actually be trusted. A new study, conducted by Nick van der Meulen of Rotterdam School of Management, Erasmus University (RSM) has revealed that job performance in working from home is driven by employee self-regulation and decision-making freedom rather than previous beliefs that it was achieved through managerial or peer control. In fact, any suggestion of shirking is erased by the evidence of a positive relationship between the extent of telework and number of hours worked. On average, full-time teleworkers perform just as well as those who do no telework at all — even under conditions of infrequent communication with the manager, low peer performance monitoring, and no outcome reward systems.

April 28, 2017

Presenteeism can have as negative an impact on the workplace as absenteeism ⁰

by Sara Bean • Facilities management, News, Wellbeing, Workplace

Employees coming into work when sick are contributing to a rising trend of ‘presenteeism’ across the UK, with more than half (52 percent) of UK workers admitting to going to work when their performance is negatively affected by work-related health issues, a new survey claims. A third (34 percent) of workers have even considered moving jobs due to the negative impact of their work environment on their health – the highest percentage across Europe. The report from Fellowes, published to coincide with World Day for Safety and Health at Work, argues when a worker is present but not able to perform their function properly, it compromises their productivity. With most employees continuing to work at sub-par levels rather than taking days off to recover, this also prolongs the effect of illness. Subsequently, businesses are experiencing a detrimental knock-on impact on the quality and volume of work produced, with a further impact on overall business performance.

April 28, 2017

BIFM issues new guidance for FMs on managing the transition to agile working ⁰

by Sara Bean • Facilities management, Flexible working, News

New guidance to help facilities managers manage the transition to agile working within their organisation has just been published by the British Institute of Facilities Management (BIFM). The Agile Working Change Management Guidance Note is aimed at FMs working at a senior and/or operational level and covers the benefits of agile working and how to successfully plan and implement an integrated approach to deliver sustainable change in working behaviour. Agile working describes a range of work settings that allow people and organisations to make new choices about when, where and how they work. It is underpinned by mobile technology and applies to people working both in and away from the traditional office, such as at home, on the road or remotely in other locations. BIFM’s research and information manager Peter Brogan said: “As an Institute, we recognise the importance of the workplace agenda for FMs and this newly commissioned Guidance Note aims to address the current lack of knowledge around some of the emerging workplace practices.”

April 27, 2017

Remote access to the workplace may be doing staff more harm than good ⁰

by Sara Bean • Facilities management, Flexible working, News, Technology, Wellbeing, Workplace

Employees are divided on whether remote access to the workplace is really a positive or negative development, with almost a third of UK workers (32 percent) feeling that having remote access to the workplace means they can’t switch off in their personal time. According to the latest CIPD/Halogen Employee Outlook report, two-fifths of UK workers (40 percent) admit to actively checking their work mobile or emails at least five times a day outside of working hours. Nearly a fifth (18 percent) feel as though they are under surveillance with remote access to work, and 17 percent say it makes them feel anxious or even impacts their quality of sleep. However, almost a third (30 percent) of employees say they feel empowered by having remote access to the workplace, showing a divide in opinion. Indeed, more than half of employees (53 percent) say it helps them to work flexibly and more than a third (37 percent) say it makes them more productive.

April 26, 2017

Requests to work remotely increase as stigma around flexible working diminishes ⁰

by Sara Bean • Facilities management, Flexible working, News, Technology

A majority of workers (65 percent) now feel comfortable requesting to work from home, while a third (33 percent) of UK employees would decline a job offer if they weren’t able to work flexibly. This is according to a new study from Maintel which claims that today’s multi-generational workforce prefers flexible working to traditional office hours and location; with flexible work policies perceived as an important workplace benefit. Nearly three quarters (73 percent) of respondents say the company they work for has good flexible work policies in place, 64 percent of remote workers don’t feel micromanaged, and 58 percent would take the opportunity to spend even less time in an office, if it were available. Well over half (60 percent) of respondents believe technology can replace in-person interaction in the workplace. Yet there remain challenges with flexible work, including indifference regarding the security of company data (66 percent) and distractions at home (31 percent).

April 24, 2017

Commercial property lenders should drive sustainability through financial innovation ⁰

by Mark Eltringham • Environment, News, Property

The commercial real estate finance sector is witnessing a dramatic shift in attitudes towards the issue of sustainability, according to a new report from the Better Buildings Partnership. It claims that major commercial property lenders are already exploring new opportunities that go well beyond traditional risk management through sustainability initiatives that ‘drive new business, strengthen customer relationships and improve the data they hold on the buildings in which they have underwritten’. The report, Beyond Risk Management: How sustainability is driving innovation in commercial real estate finance, is sponsored by CREFC Europe, GeoPhy, ING Bank and Lloyds Bank Commercial Banking, and claims to reveal pioneering examples of how lenders are incorporating sustainability into their core business activities.