Search Results for: people management

November 25, 2016

Workplace professionals should look to the consumer sector for boosting engagement ⁰

by Jeff Flanagan • Comment, Facilities management, Workplace, Workplace design

More and more businesses are recognising the power of the workplace experience to drive employee performance and engagement. Global brand Airbnb, for example, has now renamed its head of human resources as “chief employee experience officer.” This is good news for workplace design and management professionals. We are well placed to capitalise on this shift in business opinion, but if we want to make a tangible impact, we need to bring practical solutions to the table. First and foremost, these need to be backed up by research. There have been few studies specifically into what makes a healthy and productive work environment. However, there are a number of research projects that examine how a human being’s surroundings impact their mood and behaviour, and in particular how consumer environments shape customers’ perception of and engagement with a brand. As workplace professionals, we can learn a great deal from this consumer research and this is why workplace design and management teams should look towards consumer-facing industries for inspiration.

November 9, 2016

Representation of ethnic minorities in UK boardrooms ‘disproportionately low’ ⁰

by Sara Bean • Legal news, News, Workplace

Ethnic minority representation in the Boardrooms across the FTSE 100 and 250 is disproportionately low and does not reflect the ethnic diversity of either the UK or the stakeholders they seek to engage and represent; a new industry-led review has revealed. Given the fact that the UK will be the most diverse country in Western Europe by 2051, with over 30 percent of the population expected to be comprised of people from ethnic minority or migrant backgrounds, each FTSE 100 Board should have at least one director of colour by 2021, and each FTSE 250 Board by 2024. These are the main recommendations of the Parker Review report, Beyond One by ‘21 which found that out of 1,087 director positions in the FTSE 100, only 8 percent of positions are held by directors of colour, of which 1.5 percent are UK citizens, despite the fact that 14 percent of the total UK population is from a non-white ethnic group (up from 2 percent in 1971).

November 4, 2016

Lack of flexible working a major reason for junior staff’s discontent ⁰

by Sara Bean • Comment, Facilities management, Flexible working, News, Wellbeing, Workplace

As we highlighted last month, it seems that flexible working is becoming the 21st century equivalent of the ‘executive washroom,’ with only the more senior members of staff being afforded that perk. Now a new survey suggests that a lack of opportunity for agile working is one of the reasons why junior members of staff are the least happy people in the workforce. There appear to be a variety of factors contributing to this, including: low pay; individuals feeling overworked yet, significantly, unfulfilled and undervalued and of course the denial of flexible working measures. For Office Genie’s latest research into workplace happiness, UK workers were asked how they felt before and after the working day and junior staff members selected ‘quite negative’ and ‘very negative’ more than any other seniority level. Part of the reason may lie in the fact that 46 percent of junior staff report feeling overworked, however nearly a third admit to not feeling fulfilled (32 percent) or challenged (29 percent).

November 3, 2016

Employers worldwide are failing to keep senior female managers engaged ⁰

by Sara Bean • Flexible working, News, Workplace

Some of the world’s biggest and best-known companies have lower engagement than they should among senior-level women, claims a new report, which found significant engagement gaps in key areas, including mentorship, appreciation and cooperation with colleagues. Roughly three quarters of those surveyed for the rewards of an Engaged Female Workforce were found to have generated lower levels of employee engagement among female senior managers. The research from BCG looked at factors that contribute to engagement levels for more than 345,000 male and female employees across the world and found that in companies in the bottom three quartiles of overall engagement scores, the scores of women increase by just 4 percent from non-manager to senior manager level while men’s increase by a full 12 percent. The study also found that companies in the top 25% of overall engagement scores had virtually no engagement gap between senior female managers (4.5) and senior male managers (4.4 ) when scores are rated from 1 (very dissatisfied) to 5 (very satisfied).

November 2, 2016

Employers increased focus on wellbeing lacks adequate training and support ⁰

by Sara Bean • News, Wellbeing, Workplace

Nearly half (46 percent) of employers say that their organisation has increased its focus on wellbeing over the last 12 months; and when asked the reasons for this, 63 percent of respondents to the 2016 CIPD/Simplyhealth Absence Management Survey said they want their organisation to be a great place to work, 47 percent said their organisation believes employee well-being is linked to business performance, and 43 percent said their organisation believes it’s the right thing to do. Additionally, nearly two-fifths (37 percent) of organisations that invest in wellbeing say they have increased their well-being spend over the last twelve months and almost two-thirds (64 percent) have improved communications to staff about the wellbeing benefits on offer and how to access them. However, the survey found that while more employers are recognising the value of line managers in managing absence at work, they are not giving them the tools and support necessary to do it effectively.

October 31, 2016

Newsletter: Self-image problem + Top tech trends for 2017 + Offices more productive places? ⁰

by Sara Bean • Case studies, Facilities management, Flexible working, Newsletter, Technology, Wellbeing, Workplace, Workplace design

In this week’s Newsletter; Steven Lambert argues millennials’ love of mod cons may make them dislike noisy open offices; Cathy Hayward describes a tech giant’s One Team approach to workplace management and design; and Mark Eltringham says FM is not alone in thinking that it doesn’t shout loudly enough. The majority of people prefer working in an office; Gartner highlights the top technology trends; a belief Brexit could improve European commercial real estate investment opportunities; and the majority of freelancers don’t want more employment rights. Automation could swallow a sixth of public sector jobs; flexible working behind growing popularity of self-employment; and corporate real estate sector is reducing energy consumption, carbon emissions and water usage. Download our new Briefing, produced in partnership with Boss Design on the link between culture and workplace strategy and design; visit our new events page, follow us on Twitter and join our LinkedIn Group to discuss these and other stories.

October 28, 2016

Toxic culture at work a leading grievance for unhappy staff ⁰

by Sara Bean • Flexible working, News, Workplace

Nearly a third of UK workers (30 percent) would not describe themselves as happy at work and would move jobs for better benefits and a more pleasant workplace culture, a new survey claims. The report by Perkbox finds that the power of ‘Thank You’ in business is an overlooked and often underestimated resource, yet its influence to elevate moods, increase engagement and uplift productivity is profound. Over two thirds (69 percent) of UK workers polled rate company perks and benefits as important to their overall satisfaction and more than a quarter (26 percent) rate lack of reward and recognition for good work as their number one grievance at work. Yet over half (53 percent) of UK companies do not formally recognise outstanding employees on a regular basis, while 44 percent believe that rewards and recognition are either very or extremely relevant to their business. UK workers also reported that a toxic negative culture at work was their biggest grievance (cited by 21 percent of respondents) while 17 percent highlighted micro management and 15 percent said long hours. In London, nearly half (48 percent) of workers would be likely to switch to a job that offered better benefits and overall women are more likely than men to consider work/life balance an important factor in switching jobs (41 percent vs 35 percent).

October 25, 2016

Millennials have just the same needs for peace and quiet as everybody else ⁰

by Steven Lambert • Comment, Wellbeing, Workplace design

Asked for the dream millennial workplace, most people would probably envision a brightly coloured open environment with pool tables, bean bag chairs and maybe a small basketball court. But it turns out that young people in the workplace have the same psychological requirements as the old crowd, and may even be more sensitive to distractions. A recent study by Oxford Economics suggests that distractions in the workplace are seriously hindering people’s ability to concentrate and perform, with little recognition from above. The transition to open offices since the end of the 20th century and the environmental factors they bring into play may be affecting people’s mental health, reducing employee happiness and thereby the bottom line of business performance.

October 24, 2016

How and why employee fitness became part of the corporate agenda ⁰

by Michael Page • Comment, Wellbeing, Workplace design

As the national obesity crisis worsens and a regular flow of statistics inform us that we’re a nation in trouble, with no demographic escaping the threat, we seem to have become obsessed with how fit or unfit we are. This is reflected in our growing interest in how many calories we consume and how much exercise we manage – right down to how many steps we take a day. No surprise then that this interest has started to manifest itself in the workplace where employee fitness appears to be an issue addressed in the boardroom. Last year, research carried out by The Workforce Institute at Kronos revealed that almost 75 per cent of workers (a total of 9,000 were questioned) believe that wearable technology, designed to capture vast amounts of biometric data and manage health risks, could lead to increased efficiency and productivity in the workplace. Measuring levels of physical activity is but a small part of the obsession with health and well-being which has infiltrated the workplace overall. There is also physical evidence, from the desks that we sit at to issues of bicycle storage and showering facilities, that we are mindful of our health.

October 18, 2016

The global uberification of commercial property and the workplace ⁰

by Anthony Brown • Facilities management, Features, Property, Technology, Workplace design

Technology doesn’t just transform the world, it reshapes our language. So, we all need to get used to the word uberification as well as the idea of it. Based on the success of the on demand taxi service Uber, the word refers to the way a product or service becomes available to customers on demand via the Internet. Customers book a service only at the point of consumption. This represents an entirely new commercial model and is the defining characteristic of the new 21st Century economy. Uber may have provided the tipping point, going from start up to market valuation of $66 billion in just 7 years, but its success has given us a name for a process that is reshaping businesses and customer experiences across the entire economy, including in the commercial property sector.

October 18, 2016

UK marketers suffering from tech-induced anxiety, survey claims ⁰

by Neil Franklin • News, Technology

More than half (55 percent) of marketers in the UK are struggling to cope with the accelerated pace of digital transformation – up 7 percent since 2015, Adobe’s annual Digital Roadblock study claims. The report – which surveyed 450 marketers in the UK– found that Brits suffer from more tech-induced anxiety than their peers across the region: an average of 44 percent of marketers in Europe worry about their technology-based skill sets, 11 percent lower than the UK. Of the marketers surveyed, three-quarters (74 percent) feel that they need to implement new technologies within their marketing strategies in order to succeed, but just over half (54 percent) feel that they actually have the skills to do so. When it comes to technology skills, there’s an obvious gap between demand and reality: while 41 percent of respondents cited being a ‘tech-savvy’ early adopter of new technologies as the top attribute of being a marketer, only 15 percent actually identify as ‘tech-savvy’ themselves. In fact, more UK marketers identify as ‘tech challenged’ (20 percent) than ‘tech savvy’, and the number of ‘tech-savvy’ marketers has dropped since last year, when nearly one in five (19 percent) identified as so.

October 14, 2016

Digital tech, leadership and company values aid staff performance ⁰

by Sara Bean • Facilities management, Flexible working, News, Technology, Wellbeing, Workplace

Accessible leaders and strong company values are important factors that can ultimately reflect an employee’s success or failure within the company. However,so too is equipping employees with the latest technology, and it’s an area where many organisations are falling down. A study by Oracle awarded low marks when it came to companies capitalising on technology to help them connect with employees in more ways than ever to create a more modern and customised learning experience. Just 44 percent of respondents said that their employer uses the latest digital technology to enable them to effectively perform in their role. Feedback from nearly 5,000 full-time employees at organisations with 250 or more employees also revealed that only 38 percent say that their company is concerned about their overall well-being, despite the fact that employees are most comfortable and productive within a creative, yet flexible workplace culture. More →