Search Results for: employee experience

Ten demonstrable truths about the workplace you may not know

Ten demonstrable truths about the workplace you may not know

workplace designThe science of the workplace has gained a lot of interest over the last few years, highlighting recurring patterns of human behaviour as well as how organisational behaviour relates to office design. In theory, knowledge from this growing body of research could be used to inform design. In practice, this is rarely the case. A survey of 420 architects and designers highlighted a large gap between research and practice: while 80 percent of respondents agreed that more evidence was needed on the impact of design, 68 percent admitted they never reviewed literature and 71 percent said they never engaged in any sort of post-occupancy evaluation. Only 5 percent undertake a formal POE and just 1 percent do so in a rigorous fashion. Not a single practitioner reported a report on the occupied scheme, despite its importance in understanding the impact of a design.

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How limiting non-work related web use affects security and productivity

How limiting non-work related web use affects security and productivity

Spiceworks has announced the results of a new survey examining the use of web filtering in the workplace and the implications of restricting certain online behaviours. The results indicate among organisations that don’t restrict non-work related web use, most employees (58 percent) spend at least four hours per week, the equivalent of 26 workdays per year, on websites unrelated to their job. In other words, based on the median U.S. salary of $45,812, these organisations are paying full-time employees approximately $4,500 per year to spend 10 percent of their time consuming non-work-related web content.

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Global employers focus on mobile talent to help support new ways of working

Global employers focus on mobile talent to help support new ways of working

Global employers focus on mobile talent to support future ways of workingThe digital era, ageing populations, skills shortages, and unpredictable political and economic contexts are persuading multinationals to focus more on mobile talent, new ways of working and assessing the cost of expatriate packages for international employees that are critical to the future of work. This is according to Mercer’s 24th annual Cost of Living Survey which reveals that factors such as instability of housing markets and fluctuating inflation, currencies and prices for goods and services, are impacting the cost of doing business in various cities around the world. UK cities have significantly risen in the ranking this year. More →

Capability is a common cause for dismissal, but many organisations lack the right policy

Capability is a common cause for dismissal, but many organisations lack the right policy

‘Capability’ is one of the five fair reasons for dismissal. However, it can be split into two distinct parts; inability to perform the job as a result of incompetence, and inability to perform the job through sickness absence. Some companies blur the two and have one policy to cover both, but I’ve always found that to be confusing. A disciplinary policy should cover poor performance or misconduct. A capability policy describes the process that needs to be followed when someone is either on repetitive short-term leave, or long-term sick leave, to assist with their return to work, or eventual fair dismissal.

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Pay rates for senior management reflect longer working hours argues CMI

Pay rates for senior management reflect longer working hours argues CMI

Pay rates for senior management reflect long working hours argues CMIBusiness Secretary Greg Clark proposed new laws in Parliament yesterday (June 11th) that new large firms will have to justify their chief executives’ salaries and reveal the gap to their average UK worker. It means that for the first time, UK listed companies with more than 250 UK employees will have to disclose and explain this difference – known as ‘pay ratios’ – every year. However, according to data published today by the Chartered Management Institute (CMI) and XpertHR, basic salaries for senior managers have fallen in real terms, with inflation overtaking pay increases for the first time in five years. At a time when government are shining a light on executive pay, and linking it via a ratio to workforce pay, separate CMI research has found managers worked an extra 44 days a year last year over and above their contracted hours – up from 40 days extra in 2015. The same research found 59 percent of managers are ‘always on’, frequently checking their emails outside of work and one in 10 had been forced to take sick leave because of stress.

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Coworking is breaking away from its cultural and geographical stereotypes

Coworking is breaking away from its cultural and geographical stereotypes

There is a persistent image of a coworking space as a sort of glorified serviced office for tech and creative startups who can’t afford the eye-watering rents in the areas they need to be. This is usually in the technology hothouses of the world’s major cities where they can work alongside the corporate giants and fellow innovators that thrive there. The reason such perceptions exist is because they are largely true. It’s no coincidence that coworking spaces have thrived up till now in the world’s most expensive property markets – in London, Hong Kong and New York, serving exactly the sorts of start-ups and freelancers who rely on proximity to their potential clients.

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Not funny. Women twice as likely to be negatively affected by workplace banter as men

Not funny. Women twice as likely to be negatively affected by workplace banter as men

Not funny. Women twice as likely to be negatively affected by workplace banter as menOne in 10 women blame workplace banter for causing mental health issues and are twice as likely as men to have been negatively affected by workplace banter, according to a new report by The Institute of Leadership & Management. Banter: Just a bit of fun or crossing the line? found that more women (twice as many at 20 percent) were made to feel less confident than their male colleagues due to the negative banter they experienced and 10 percent of women said banter has had a negative impact on their mental health, compared to just three percent of men. The survey also revealed that those at the mid-way point in their careers (31-40 years) are most affected by banter. This age group reported loss in confidence, drops in performance and poor mental health due to experiencing negative banter. They also said they avoided work situations and skipped work socials. The findings showed that over a third of graduate trainees have been left embarrassed by banter and people (over 1 in 4) in their first job are more likely to avoid work socials than any other group as a result of banter.

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War for talent is increasing as recruits have higher expectations than ever of a new job

War for talent is increasing as recruits have higher expectations than ever of a new job

War for talent grows, with recruits having higher expectations than ever of a new jobAs employment levels rise, employers are facing stronger competition to attract and retain staff. Now the latest research suggests there is an escalation in the ‘war for talent’, as nine out of 10 new hires admit they would leave a job that fails to meet expectations within a month. According to research commissioned by Robert Half of 9,000 candidates in 11 countries across four continents, nearly half (47 percent) admit they decide whether they would or wouldn’t accept a position straight after the initial meeting. Highlighting that first impressions count, a further one fifth (20 percent) know if they are interested after the first communication (call/email), while 17 percent typically decide within the first five minutes of the interview.  Less than one in 10 (9 percent) wait until they have completed subsequent interviews to decide and merely 7 percent decide during contractual negotiations. Even once candidates have accepted a role, 91 percent admit they would consider leaving a job within their first month and 93 percent during their probation period.

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Your happiness at work is not just down to your employer

Your happiness at work is not just down to your employer

When Google promoted a software engineer named Chade-Meng Tan to the role of “Jolly Good Fellow”, his career – and the entire culture of Silicon Valley – took a sharp turn. Meng, a cheerful employee valued for his motivational qualities, went from developing mobile search tools to spreading happiness across the organisation. Happiness became his job. Google wasn’t the first to hire someone with the sole remit of enforcing employee contentment. In 1999, when Google was still a start-up, French fashion brand Kiabi hired Christine Jutard as its chief happiness officer. She was one of the first to perform the role. But once Google did it, happiness at work became a key metric and other organisations quickly adopted their approach. Three years after Meng’s appointment, fast food giant McDonald’s even promoted Ronald McDonald from brand mascot to CHO.

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Workplace aggression can lead to vicious circle of misconduct

Workplace aggression can lead to vicious circle of misconduct

New research led by the University of East Anglia (UEA) claims that frequently being the target of workplace aggression not only affects the victim’s health but can also cause them to behave badly towards others. Workplace aggression is a significant issue particularly in the healthcare sector, where nurses can be targeted by both their colleagues and co-workers through bullying, and by patients and their relatives through ‘third-party’ aggression. While workplace aggression has been examined in relation to the health-related consequences for victims, less is known about the possible negative impact it may have on their own behaviour at work. The findings of this study suggest that the experience of anger and fear associated with being the target of aggression at work could lead some nurses to translate the emotions that are triggered into misconduct, possibly disregarding professional and ethical codes. More →

New framework aims to ensure facilities managers have the expertise to keep up with demand for services

New framework aims to ensure facilities managers have the expertise to keep up with demand for services

The Royal Institute of Chartered Surveyors (RICS) and the International Facility Management Association (IFMA)  have created a new framework which sets out to provide strategic best practice advice and outline how facilities managers can make the most of their expertise to keep-up with the growing demand for FM services. The Strategic Facility Management (FM) Framework authored by Dave Wilson, FRICS, IFMA Fellow for the IFMA-RICS collaboration – sets out a more ‘holistic approach’ to planning the provision of FM, with best practice advice on how to achieve maximum value from a workplace, including gaining environmental benefits, improving productivity, whilst also protecting employees and consumers. The framework also sets out some of the key aspects of how and where facility managers can play a bigger, more valuable role in the corporate real estate decision-making process, including property acquisition and disposal.

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Manchester offices dominate BCO Awards for North of England

Manchester offices dominate BCO Awards for North of England

Manchester based businesses dominated the annual British Council for Offices (BCO) regional property sector awards dinner held in Manchester at the end of last week.  Shoosmiths LLP, Hilson Moran, Neo and The Bright Building all being recognised as some of the best workplaces in the North of England.  Other workplaces across the North of England that also received recognition were Number One Kirkstall Forge, Leeds (Winner, Best Commercial Workplace, Waterfront Point, Widnes (Winner, Best Corporate Workspace and Albert Works, Sheffield (Winner, Best Projects up to 1,500 m2)

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