December 14, 2021
Drawing on internal skills can help firms cope with Great Resignation
The UK’s workforce is undergoing rapid transformation as employees’ expectations and motivations radically change. The impact of Brexit, COVID-19 and long periods of furlough have created a tidal wave of resignations across every industry. Workers are re-thinking career paths, work conditions and long-term goals after a turbulent 18 months; with one study finding that 38 percent of people are looking to change roles in the new year. More →
A survey of hybrid-office and home-based UK workers gives insight for employers into some of today’s biggest needs for office workers to carry out their roles. 73 percent of UK workers believe that the provision of ergonomic work conditions, as well as support for their health, will play a bigger role when choosing a company to work for. 
Despite their best intentions, most employers are facing difficulties responding to changing employee expectations around employee experience and wellbeing during the pandemic. 69 percent of HR leaders admit that their efforts to improve employee experience are being held back by a lack of a clear strategy, and 76 percent report that they are struggling to adapt their employee experience to meet the needs of a hybrid workforce. 
Employee experience has never been so high on the corporate agenda; with recent figures finding 
Millions of British workers face uncertainty as a snapshot of the nation’s work practices claims that one in five employees are unsure whether they’ll be expected to work remotely, onsite, or a mix of both in the future. Without having a clear decision from their employer, some employees are unsure about their organisations’ return-to-office plans. 
I recently stumbled upon the phrase epistemic trespass, which describes the phenomenon of people making judgements in fields in which they have no expertise. I came across it as it was used to explain the sudden explosion of opinions about Afghanistan from a hitherto unknown horde of experts. Which may or may not be the same horde that has been so very certain about immunology and public health during the pandemic. It’s an old idea and one that needs to be treated with care, for reasons set out by Noah Smith 
Thinking back to the fast pace of life 18 months ago, the working day looked very different. COVID-19 forced a significant adjustment in how many workforces operate, including the enforced use of multiple workplace technology tools to collaborate. How will our use of collaboration tools change as we go through pandemic recovery? How can businesses ensure they continue to transform their workflows in a way that gives them maximum efficiency and productivity? 
Restrictions may have been lifted but there is no major rush for everyone to head back to the office. Many 
A new report from 
January 7, 2022
The way we talk about hybrid working can reflect a failure of imagination
by Paul Jervis-Heath • Comment, Flexible working, Workplace design