March 16, 2021
HR technology that doesn’t help employees may just disappear
Human resources research and advisory firm Josh Bersin Research, claims that the biggest change in the HR technology market is the spread of HR applications into areas beyond payroll and employee administration to support a broad set of work activities. Other evolutions in the HR tech market include rising corporate determination to improve overall employee experience (EX) and the growth of HR tools designed for employees, not managers. (more…)
One of the most significant consequences of the 2008 economic crash was a remarkable shift 
Whether we’re always aware of it or not, body language plays a vital role in face-to-face discourse. In fact, over half of our effective communication comes via body language; that range of non-verbal cues that covers everything from facial expressions and gestures to posture and tone of voice. Meeting in person constantly draws on these signals, and we interpret them by instinct and via conscious analysis to guide the way we interact, frequently to help steer communication towards our goals. But nearly a year of lockdowns, remote working and general separation has challenged these norms, with video-based communication acting as a widespread, imperfect substitute. 
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Until recently, the nature of business was widely predictable. Tried and tested operational methods enabled businesses to forward plan confidently based on what had worked before. Even before the cataclysmic events of the global pandemic, the workplace landscape was shifting dramatically, with innovation, disruption, workforce and consumer expectations evolving at a pace. As we enter 2021, every business will need to rapidly adapt and evolve to survive and workforce agility will be a critical factor for that survival. 
Looking back, who could possibly have predicted 2020? It’s been such a difficult pandemic year for so many individuals and companies. Yet it’s also been a transformative time, which has seen dramatic shifts in the way we work. So, with some trepidation, here’s my forecast for the near future. This year will see the office bounce back, but not as we remember it. The office of the future will have an important new role as the physical embodiment of a changing corporate culture. 
The UK Green Building Council (
March 15, 2021
Workplace anthropology will help us make sense of the now and anticipate what’s next
by Christopher Diming • Comment, Wellbeing, Workplace design