September 21, 2018
When workplace strategy builds bridges between people and place
The world of work is changing rapidly and profoundly in a way that we haven’t seen since the time of the industrial revolution. Yet even as we stand at a momentous, game-changing inflexion point, the 21st century workplace strategy sector is still dithering about whether to join in the revolution. They are like the industrial mill owners of 19th century England who adopted a ‘make do and mend’ approach to business and failed to invest in new technology only to be forced out of business by foreign competitors who had invested in radical new, state of the art technology.Today the technological game changer is digital technology rather than weaving technology, but the effect is the same. Unless the workplace strategy sector embraces change and builds bridges between the ‘people’ side of the business and the ‘place’ side with other workplace specialists, their industry will become as dead as a dodo.
The repercussions of a no-deal Brexit are being 
Total real estate investment in Europe decreased by 8 percent in the second quarter of this year, but there has been strong growth in the offices sector, with volumes totalling €29bn, compared to €24.1bn for the same period last year. Office investment for the first half of the year was also up 11 percent on the same period last year. Furthermore, investment into other areas, including healthcare and student accommodation, remained resilient, with volumes on par with that of last year and 6 percent up on the first half of 2017. Following a more subdued start to the year, the UK posted a strong second quarter. Total investment in Q2 2018 reached €19.9bn, driven by a record quarter for London City office investment. Jonathan Hull, managing director of Investment Properties, EMEA at CBRE commented: “Despite ongoing political uncertainties, the UK remains an attractive destination for European and global capital.”
Employers need to recognise the workplace as integral to delivering a business’ commercial strategy, and treat employees as ‘workplace consumers’ – creating ‘frictionless’ experiences and environments that help them perform to their best ability. This is according to a report: ‘Optimising performance: defining, designing, maintaining and evolving workplace experiences’ from Interserve, undertaken in partnership with Advanced Workplace Associates (AWA). The two-year study into the science behind effective working environments argues there is a need to radically re-envisage workplaces to optimise team productivity and maximise the value of physical working environments. It sets out a series of critical steps for knowledge-based businesses to revolutionise the workplace – and thereby aid employee performance. The report argues that traditional silos, from IT and HR to facilities, need to be broken down to integrate the management of the workplace as part of a ‘one-team’ approach; doing so will ensure companies can deliver a streamlined workplace experience which supports employee productivity.
September 6, 2018
Creating a productive workplace for people is all about context
by Mark Eltringham • Comment, Facilities management, Workplace, Workplace design
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