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Employee productivity is being hindered by information overload

Employee productivity is being hindered by information overload

by • Technology, Workplace

Employee productivity is being hindered by information overload, finds surveyMore than a third of employees’ waste significant chunks the working day because of difficulties retrieving valuable information, with two-fifths of businesses admitting to having no processes in place to capture, record and retrieve business communications. The research conducted by 3Gem on behalf of TeleWare, claims that 36 percent of employees have wasted a lot of the working day attempting to resolve an issue when they have forgotten valuable information. A similar number (34 percent) explained that forgetting information has led them to deal ineffectively with customers, suppliers or clients. While around a quarter have missed important deadlines (26 percent) or let their colleagues down (25 percent) due to not having the necessary information front of mind. Britain is not doing very well when it comes to workplace productivity. According to the latest G7 productivity analysis from ONS, in terms of output per hour worked, the UK scored 15.1 percent below the average for the rest of the G7 advanced economies.

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Lack of effort by UK employers to retain staff is increasing talent turnover

Lack of effort by UK employers to retain staff is increasing talent turnover

by • Flexible working, News, Wellbeing, Workplace

Lack of effort by UK employers to retain staff is resulting in high talent turnover

UK employers are facing increasing levels of staff turnover with one in seven (14 percent), or roughly 4.5 million employees predicted to seek a new job in near future, according to research carried out by Robert Half UK. Employers have registered this shift with almost three in five (61 percent) reporting an increase in voluntary employee turnover in the last three years. The research also showed that over half (51 percent) expect employee turnover to increase in the next three years. Yet many businesses still fail to employ basic retention initiatives. Only half (47 percent) of organisations run training and development programmes to help build employees’ skills and support career development, while most don’t have any programmes in place to support employee wellbeing or reward performance. Organisations are also missing out on valuable insight from their departing employees, with more than four in five (83 percent) failing to undertake exit interviews.

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Poor company culture is costing the UK economy £23.6 billion per year

Poor company culture is costing the UK economy £23.6 billion per year

by • News, Workplace

A new report claims that a third of people (34 percent) who leave their job, do so because of perceived poor company culture. The report, authored by breatheHR claims the associated cost of bad company culture is around £23.6 billion per year. The survey of 2,500 people analysed in The Culture Economy, also suggests that well over half of SME leaders (60 percent) consider company culture as a ‘nice to have’ in their business.This mindset has a number of knock-on effects. According to the Chartered Management Institute, effective leadership could improve Britain’s productivity by 23 percent. However, with over half (53 percent) of employees surveyed who distrust their senior management, thinking their bosses ‘didn’t appear to know what they were doing’, there is some work to be done.

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Rising demand for Grade A office space helps sustain Edinburgh commercial property market

Rising demand for Grade A office space helps sustain Edinburgh commercial property market

by • Cities, Coworking, Facilities management, News, Property, Public Sector

State Street Bank at Quartermile 3 EdinburghTechnology, media, and telecommunications (TMT) companies are continuing to play a prominent role within Edinburgh’s office market, accounting for approximately 30 percent of transactions in the city. But rising demand for Grade A office space in Edinburgh by a variety of organisations, including coworking,  private and public sector tenants has fuelled significant occupier demand during the first quarter of 2018, according to analysis by property consultancy, Knight Frank. The latest commercial property figures show approximately 460,000 sq. ft. of new occupier requirements came onto the market in the first three months of the year from companies looking to lease office space in Edinburgh. More →

Flexible working has a range of positive benefits for workers, a new report confirms

Flexible working has a range of positive benefits for workers, a new report confirms

by • Flexible working, News

flexible workingFlexibility in where, when and how people work, including remote work, leads to an increase in innovation, as well as improvements in communication, creativity, productivity and engagement, according to a new study from the Flex+Strategy Group (FSG). This is among the key findings from a national probability telephone survey of 595 full-time employed US adults conducted for FSG by ORC International. The report claims that sixty percent of people who have flexible working options feel they’re “more productive and engaged.” Only 4 percent said they are less so, with 34 percent feeling their level of productivity and engagement is consistent. The results suggest major corporations including IBM may have gotten it wrong when they cited remote work as a barrier to innovation and collaboration and asked employees to re-locate back to company offices. The research also found a significant lack of training required for successful flexibility.

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Employees demand more, not less automation in the workplace

Employees demand more, not less automation in the workplace

by • AI, Facilities management, News, Technology, Workplace

Employees demand more, not less automation in the workplaceOver half (52 percent) of workers in a new poll have admitted looking for a new job because of frustrations over what they see as outdated ways of thinking around work practices and automation at their current company. The Digital Work Report 2018 commissioned by Wrike, surveyed just over 3,000 workers from across the UK, France and Germany, and highlighted a number of perceived benefits around automation, but its findings suggest that calls for greater adoption by employees are not being taken seriously. Nearly half of those surveyed (45 percent) in the UK believe automation would give their company a competitive advantage. However, while 39 percent are considering automation tools for some of their job functions, just 4 percent of UK companies have an automation strategy (i.e. planning to implement tools/techniques within next 12-24 months) for the whole company – considerably lower than European counterparts in Germany and France (both at 8 percent).

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Recruitment via artificial intelligence must be monitored to avoid adopting human bias

Recruitment via artificial intelligence must be monitored to avoid adopting human bias

by • AI, News, Technology, Workplace

Recruitment via artificial intelligence must be reviewed to avoid adopting human biasArtificial intelligence systems need to be accountable for human bias at AI becomes more prevalent in recruitment and selection, attendees at the Employers Network for Equality & Inclusion’s annual conference have been warned. Hosted by NatWest, the conference, Diversity & Inclusion: The Changing Landscape heard from experts in ethics, psychology and computing. They explained that AIs learnt from existing data, and highlighted how information such as performance review scores and employee grading was being fed in to machines after being subjected to human unconscious bias.  Dr David Snelling, the programme director for artificial intelligence at technology giant Fujitsu, illustrated how artificial intelligence is taught through human feedback. Describing how huge data sets were fed into the program, David explained that humans corrected the AI when it used that data to come to an incorrect conclusion, using this feedback to teach the AI to work correctly. However, as this feedback is subject to human error and bias, this can become embedded in the machine.

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Four UK cities ranked in Europe’s top ten most attractive locations for businesses and employees

Four UK cities ranked in Europe’s top ten most attractive locations for businesses and employees

by • Cities, News

London has been ranked as Europe’s most attractive city for businesses and employees for second year running according to Colliers International’s latest European Cities of Influence report, which reviews and ranks cities based on their occupier attractiveness, availability of talent, and quality of life factors alongside economic output and productivity; Paris, Madrid, Moscow and Birmingham making up the rest of the top five. The report claims that the UK remains a highly desirable destination for capital and occupiers, largely driven by its ‘magnetism as a centre of diverse high-quality service sector talent’, which is in turn is helping to drive economic output and productivity. Other UK cities which score in the top 10 include Birmingham (5th), Edinburgh (7th) and Manchester (10th).

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Google is the gold standard employer in UK tech sector but small brands can still compete

Google is the gold standard employer in UK tech sector but small brands can still compete

by • Company news, Facilities management, News, Technology, Wellbeing, Workplace design

Google 'gold standard' in tech sector but smaller brands can still compete, suggests reportGoogle has been named the Ideal Employer among tech professionals in the 2018 Dice UK Ideal Employer Report. While market leaders including Microsoft, Apple, Amazon, Facebook and IBM are placed highly, the report suggests that smaller tech brands can also attract the top talent through benefits including yoga, in-house cafeterias and more. For many technology professionals, Google is the gold standard employer, with a perfect mix of competitive salary, perks, benefits and interesting work, something smaller companies can learn from. The survey of 464 tech professionals found that simple office upgrades including yoga, colourful furniture and other positive innovative cultural perks can help smaller companies attract the best talent, even if smaller in size. Good work/life balances, open communications and manageable working hours also ranked highly.  More →

About time we simply accepted that coworking and flexible working are the new normal

About time we simply accepted that coworking and flexible working are the new normal

by • Comment, Coworking, Flexible working, Workplace design

Ask someone to list innovative companies which have become notable disruptors in their market and they invariably respond with two names – Uber and Airbnb. That is because both brands are positioned squarely and successfully at the retail consumer: for people who use a taxi or take an occasional short break in a foreign city, they have become the automatic default options. But there is another equally successful business targeting the corporate space, aimed particularly at small businesses and millennial tech start-ups: WeWork. Just like Uber and Airbnb, it is less than a decade old. In that time, WeWork’s ambition of being the world’s leading coworking company has been realised. Championing itself as a disruption revolutionary, it has succeeded more prosaically by ‘creating environments that increase productivity, innovation, and collaboration,’ according to its website. WeWork’s model involves renting office space cheaply via long-term lease contracts. Small units are then re-rented at higher rates to start up companies which are happy to pay a premium because they need very little space.

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Pearls of elemental wisdom about workplace design and management

Pearls of elemental wisdom about workplace design and management

by • Comment, Facilities management, Workplace design

The greatest conundrum in the endless debate about whether the workplace affects people’s wellbeing and productivity is that it’s still going on at all. We’ve known for decades that people are affected in profound and meaningful ways by their surroundings and the culture in which they work. We know which factors are most important and which work in the absence of others. We know how these factors have shifted in response to changing working cultures and technological advances. And we know which are glib distractions from the real deal.

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Neurodiversity not on the agenda for 9 out of 10 UK organisations

Neurodiversity not on the agenda for 9 out of 10 UK organisations

by • News, Wellbeing

Just 1 in 10 organisations say consideration of neurodiversity is included in their people management practices, despite around 10 percent of the UK population being neurodivergent in some way, according to a poll of HR professionals from the CIPD. Neurodiversity refers to the natural range of differences in human brain function. Amongst employers, it’s used to describe alternative thinking styles including dyslexia, autism, ADHD and dyspraxia as they relate to diversity and inclusion. These can have unique strengths, ranging from data-driven thinking to sustained focus over long periods, an ability to spot patterns and trends, and the capacity to process information at extraordinary speeds. It is estimated that at least 10 percent of the UK population is neurodivergent.

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