Search Results for: communication

January 6, 2017

Thirteen ways the physical environment shapes knowledge management

by Agustin Chevez and Laurie Aznavoorian • Facilities management, Premium Content, Work&Place, Workplace design

Knowledge management (including its creation, transference and storage) within an organisation is now widely considered to be one of the primary drivers of a business’s sustainability. Driven by changing demographics, businesses are recognising the ways in which valuable knowledge is lost when employees leave the organisation, including when they retire or are made redundant in response to changing economic conditions. Geyer, an Australian design practice, is just one organisation that has undertaken important research to understand the role of the physical environment in knowledge management.The aim of the research was to explore the kinds of environments and their attributes (if any) that could support the management of knowledge in an organisation. The research also aimed to expand the focus of existing knowledge management literature; from information technology to workplace design.

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January 6, 2017

Learning to love staff means letting them disconnect from work, and other stories ⁰

by Mark Eltringham • Flexible working, News, Technology

Topical workplace issues featured prominently at this week’s British Psychological Society’s Division of Occupational Psychology annual conference held in Liverpool. Four of the key takeaways from the event deal with issues such as the right to disconnect when working from home – a right recently enshrined in law in France, the way different personality types deal with emails, the toxic relationship between employers and employees and even how managers can learn to show their staff more love. The focus at teh event underlines a growing awareness of the complexities of our new relationship with work and workplaces.

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December 19, 2016

UK digital divide narrows, but major problems remain for homes and offices ⁰

by Mark Eltringham • News, Technology

The UK’s patchy and frequently shoddy broadband network has held back the country for a long time. According to a new report from industry regulator Ofcom, however, there are signs of improvement with the number of UK domestic and commercial properties unable to get a decent broadband connection falling by one million over the past year. Even so, around 5 percent of offices and homes are unable to enjoy broadband speeds over 10 Mbit/s, the speed Ofcom claims is required to meet a typical household’s digital needs. The findings are part of Ofcom’s Connected Nations 2016 report – an in-depth look at the state of the UK’s telecoms and wireless networks. This year’s report shows good progress on the availability and take-up of communications services, which are crucial to people’s personal and working lives.

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December 16, 2016

Millennials more tuned-in to discrimination at work than other generations ⁰

by Sara Bean • Legal news, News, Wellbeing, Workplace

Millennials have widely divergent experiences and attitudes toward diversity and inclusion within the workplace than older generations, claims a new US-based report. In the research from the Institute for Public Relations (IPR) and Weber Shandwick into the importance that people place on diversity and inclusion (D&I) when considering a new job found that 47 percent of Millennials consider it an important criterion in their job search compared to 33 percent of Gen Xers and 37 percent of Boomers. Nearly six in 10 of all employed Americans (58 percent) report that they see or hear about some form of discrimination and/or bias at their workplace, most frequently racial or ethnic in nature (22 percent). Millennials are significantly more likely than older generations to be attuned to such behaviour at work, and also much more comfortable discussing these issues at work than their older colleagues. The survey also asked respondents why they believe employers emphasise diversity and inclusion in the workplace. All three generations cited “To make it a better place to work” among their top three reasons. Millennials also recognize increased opportunities while reputational benefits and outside pressures are noticed by Gen Xers and Boomers.

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December 12, 2016

Can an organisation simply buy employee motivation? ⁰

by Matias Rodsevich • Comment, Workplace

It’s the end of the year and like in most companies it’s probably time to start calculating and reassessing your employee’s compensation. But can you actually use money to motivate and retain your employees? A study by Willis Towers Watson found that only 20 percent of employers in North America actually believe merit pay is effective in driving high performance. Traditionally money was seen as the main incentive used to motivate employees. Higher productivity results in higher salaries and bonuses. For companies, it’s been used as the main tool to attract, retain and engage their people. Today we’ve learned that the key to motivation is much more complex than that.

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December 8, 2016

Gig economy represents a race to the bottom for many because of client behaviour ⁰

by Mark Eltringham • Flexible working, News

For many people, the gig economy represents a race to the bottom, with a large number of freelancers asked to work for free by entitled clients on the vague promise of future work, breeding anxiety and disillusionment. That is the key finding of a new study by Approve.io which found that half of freelancers and self-employed creatives had been asked by clients said that work had caused them anxiety this year with three quarters citing client behaviour as the primary cause. (more…)

November 29, 2016

Majority of employers believe automation will create more jobs than it will replace ⁰

by Mark Eltringham • News, Technology

A new report published by Capita Resourcing claims that 85 percent of employers believe workplace automation will create more jobs than it will replace in their organisation in 10 years’ time. The main benefits to businesses and employees over this period are likely to be enhanced productivity (76 percent) and new skills development (54 percent). The ‘Workplace More Human’ report surveyed the attitudes of 200 business leaders in medium to large organisations and 1,000 full or part time employees. It revealed that the workplace is currently undergoing rapid transformation with over half (54 percent) of employers already automating business processes that were once performed by people. A further 39 percent plan to automate more processes in the next 12 months.

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November 28, 2016

Surge in overall job vacancies, but consultancy sector bears Brexit brunt ⁰

by Sara Bean • News, Workplace

The number of advertised job vacancies in the UK increased by 2.6 percent to 1,162,342 in October, and according to the latest UK Job Market Report from Adzuna.co.uk, with Christmas on the horizon, employers will be seeking to hire an array of temporary jobseekers to meet a rise in demand. A rise in total advertised vacancies has also been fuelled by employers’ plans to expand and refresh their teams to capitalise on jobseekers intending to make a fresh start or change in career path in the first few months of 2017. However, despite the overall resilient nature of the jobs market, the consultancy sector appears to have taken the brunt of the implications of Brexit. As a result, average advertised salaries are currently down 8.7 percent. This suggests companies are withdrawing from placing as much reliance on temporary staff and freelancers and seeking expertise internally from senior employees who may be more familiar with the nature of the business. This also highlights the importance of employers widening their talent pool and attracting highly skilled workers.

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November 25, 2016

Reducing paper-weight is the key to maintaining a healthy business in the digital age ⁰

by Chas Moloney • Comment, Technology

The idea of creating a paperless office has been circulating for at least 40 years. Business Week famously forecast its arrival in 1975, predicting that paper would be on its way out by 1980 and dead by 1990. However, it’s almost 2017 and even with new and innovative digital technologies that enable us to operate in a highly connected world, the paper-light office is still far from our reality. Yet institutions from a variety of different sectors are leading the way when it comes to driving initiatives forward to going paperless and paper-light. For example, to address the need of approximately 12 million people in the UK that annually fill in a self-assessment tax form, plans have been put in place by the government to give individual digital accounts, aiming to allow more than 50 million individuals and small businesses to manage their tax affairs online. As a result, costs will be significantly cut by erasing expensive and laborious bureaucratic processes in the long-term, whilst fundamentally streamlining and simplifying intricate business services and applications.

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November 22, 2016

Number of people who commute over two hours a day increases by a third ⁰

by Sara Bean • Environment, Facilities management, Flexible working, News, Wellbeing, Workplace

One in seven UK employees commute over two hours or more each day. This represents an increase of nearly a third (31 percent) over the past five years, which claims the TUC, is due to a combination of low wages, high house/rental prices and the government’s lack of transport infrastructure spending, According to a new analysis by the union to mark Work Wise UK’s Commute Smart Week, in 2015 3.7 million workers had daily commutes of two hours or longer – an increase of 900,000 since 2010 (2.8 million). In 2015 one in seven UK employees (14 percent) travelled two hours or more each day to and from work, compared to one in nine in 2010 (11 percent). UK workers spent 10 hours extra, on average, commuting in 2015 than they did in 2010. This is the equivalent of an extra 2.7 minutes per day. London (930,000) has the highest number of employees who make long commutes, followed by the South East (623,000) and the East of England (409,000); while workers in Northern Ireland (+57 percent) have experienced the biggest rise in long commuting, followed by the South East (+37 percent) and the West Midlands (+27 percent).

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November 17, 2016

New advice published on how to better manage mental health at work ⁰

by Sara Bean • News, Wellbeing, Workplace

Workplaces that create positive environments for mental health are more productive as they can reduce employee absences due to stress and anxiety at work, but managers need to learn the skills needed to help reduce stress and poor mental health among staff. This is according to a new report based on research by Essex Business School commissioned by Acas. The report makes the human case that employers should prioritise mental health in the workplace to include careful management of those with mental health conditions, making reasonable adjustments to working practices where appropriate, and educating their whole organisation to challenge stigma. Leaders and line managers have a crucial role to play in reducing anxiety levels claims the report, and those trained in ‘people skills’ are best equipped to build trust and respect among their teams and individuals. This trust can help staff to disclose their mental health conditions so that appropriate support can be provided. Alongside the report Acas has published specific advice for managers on how to manage anxiety in the workplace.

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November 12, 2016

Flexible working more important to employees than a company car, claims new BT research ⁰

by Mark Eltringham • Flexible working, News, Technology

Flexible working and great mobile devices top employees’ list of perks but businesses are struggling to make it a reality, according to a new study from BT. Two thirds (67 percent) of UK office workers say mobile working is more important than a company car, and half now carry most of what they need to do their job in their bag, according to our latest research. However, despite their employees’ appetite for new flexible ways of working, organisations are still struggling with technology and budget limitations to make it a reality. ‘The mobile multiplier’ research, which independently surveyed 1,500 office workers in large organisations in France, Germany, Spain and the UK, claims we are already in a new era in which mobile and flexible working is no longer a perk but a staple requirement. Results show workers are keen to break away from the static office: Today’s office workers put flexible working top of a benefits package from the ideal employer, with 76 percent including it in their top three priorities.