Search Results for: culture

October 20, 2016

Herman Miller launches new Aeron Chair ⁰

by Mark Eltringham • Company news, Workplace design

Office furniture giant Herman Miller has today unveiled a new Aeron chair. The Aeron is now the world’s bestselling chair of all time, but when it was first launched in 1994, it was unlike any chair the world had ever seen. Instead of a padded seat and back, designers Bill Stumpf and Don Chadwick did away with foam and fabric to create a ‘machine for sitting’. Although Herman Miller later confessed that they had misgivings that the chair’s radical design would lead to its rejection in the market, instead Aeron quickly became the most recognisable performance chair in history, with over 7 million sold in 134 countries and a staple in popular culture. Herman Miller’s new Aeron retains the distinctive silhouette of the iconic chair, but every component of the design has been updated to raise the bar for performance seating, according to the firm. With the input of original co-designer Don Chadwick, and a team of scientists, engineers, materials specialists, and researchers who worked on the project for over two years, Herman Miller claims to have enhanced the chair by combining the latest insights in anthropometrics and ergonomics with two decades of advancement in materials, manufacturing, and technology.

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October 20, 2016

People with MS face ‘disturbing’ levels of workplace bullying and mistreatment ¹

by Mark Eltringham • News, Wellbeing

A study by The MS Society claims that people living with multiple sclerosis (MS) are facing ‘disturbing’ levels of disability discrimination at work, as it releases new survey results. In the survey of 1,018 people living with MS, almost a quarter (24 percent) of respondents say their employer has treated them badly as a result of their condition, and a fifth (20 percent) say their work colleagues have done so. Of the people who say they have faced mistreatment from their employer, an overwhelming majority (91 percent) say their employers knew they had the condition. And 85 percent who faced mistreatment from their work colleagues say their colleagues were aware. The survey reveals distressing examples of mistreatment people have faced at work. This includes facing offensive and humiliating comments, feeling bullied, and being accused of looking too well to have an illness or disability. People also say they have lost out on promotions, been forced out of work unfairly, and have had requests for reasonable adjustments denied (adjustments to working practices or practical support to help people to continue to do their role effectively).

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October 19, 2016

Where are zero hours contracts and the gig economy taking us? ⁰

by Mike James • Comment, Flexible working

Zero-hours contracts have had a bad time in the press. Mike Ashley, founder of Sports Direct, has taken a pounding after uproar over workers conditions, and after vehemently defending his position, he is remarkably making a U-turn, ditching the controversial zero-hours employment arrangements. A large number of companies new also turning their backs on zero hours, including Cineworld, Greene King and Wetherspoons. Casual work isn’t a new phenomenon. In fact, the secure, jobs-for-life of post-war Britain lasted merely a few decades. Prior to the 1940s casual work was the longstanding nemesis of the working class. The welfare state and the much-cherished political mantra of full employment emerged in a post-war, golden age. In the 1980s capitalism found its sway. Margaret Thatcher redefined worker’s rights, and it paved the way for employers to benefit again from a more flexible workforce and ultimately what we now refer to as the gig economy.

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October 18, 2016

The global uberification of commercial property and the workplace ⁰

by Anthony Brown • Facilities management, Features, Property, Technology, Workplace design

Technology doesn’t just transform the world, it reshapes our language. So, we all need to get used to the word uberification as well as the idea of it. Based on the success of the on demand taxi service Uber, the word refers to the way a product or service becomes available to customers on demand via the Internet. Customers book a service only at the point of consumption. This represents an entirely new commercial model and is the defining characteristic of the new 21st Century economy. Uber may have provided the tipping point, going from start up to market valuation of $66 billion in just 7 years, but its success has given us a name for a process that is reshaping businesses and customer experiences across the entire economy, including in the commercial property sector.

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October 15, 2016

Insight weekly: Obsession with data + People subvert design + Engaged workplace ⁰

by Sara Bean • Facilities management, Technology, Workplace, Workplace design

In this week’s Newsletter; Jess Brook says beware of the latest data dressed up as pseudo-science; Serena Borghero on ways workplace design can boost engagement levels; and Mark Eltringham says how workplaces are utilised are subject to the vagaries of human behaviour. Staff allegedly spend just 38 percent of their time performing their primary job duties; collaborative spaces are replacing the traditional office boardroom; and 30 percent of corporate real estate portfolios will incorporate flexible workspaces by 2030. Research suggests office design makes the most significant difference to employee happiness levels; over a quarter (28 percent) of employees are reluctant to ask for flexible work; digital tech within many workplaces is not up to spec; and extension announced of the One Public Sector Estate scheme. Download our new Briefing, produced in partnership with Boss Design on the link between culture and workplace strategy and design; visit our new events page, follow us on Twitter and join our LinkedIn Group to discuss these and other stories.

October 14, 2016

Stress levels among Gen Y workers higher than other generations ⁰

by Sara Bean • Flexible working, News, Wellbeing, Workplace

Younger workers are more affected by workplace stress than their older colleagues, with half of Generation Y UK workers (50 percent), reporting heightened levels of stress in the workplace, compared to 44 percent for generation X and 35 percent within the baby boomer generation. The Global Benefits Attitudes Survey of 1,895 employees in the UK by Willis Towers Watson suggests that the top causes of workplace stress for Millennials were inadequate staffing and low pay, which mirrored the top two causes across all generations in the survey. This is followed by a lack of work/life balance and unclear and/or conflicting job expectations, whereas for baby boomers it is company culture and excessive organisation change. The report also shows Gen Y workers are more worried about their finances than older workers, with 64 percent of younger workers reporting being worried, compared to 55 percent of generation X workers and 38 percent of baby boomers.

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October 14, 2016

Digital tech, leadership and company values aid staff performance ⁰

by Sara Bean • Facilities management, Flexible working, News, Technology, Wellbeing, Workplace

Accessible leaders and strong company values are important factors that can ultimately reflect an employee’s success or failure within the company. However,so too is equipping employees with the latest technology, and it’s an area where many organisations are falling down. A study by Oracle awarded low marks when it came to companies capitalising on technology to help them connect with employees in more ways than ever to create a more modern and customised learning experience. Just 44 percent of respondents said that their employer uses the latest digital technology to enable them to effectively perform in their role. Feedback from nearly 5,000 full-time employees at organisations with 250 or more employees also revealed that only 38 percent say that their company is concerned about their overall well-being, despite the fact that employees are most comfortable and productive within a creative, yet flexible workplace culture. (more…)

October 14, 2016

Many employees remain reluctant to approach bosses for flexible working, claims study ⁰

by Mark Eltringham • Flexible working, News

The sluggish uptake of flexible working following the introduction of new parental leave rights last year, may be down to the reluctance of many employees to ask for it. That is one of the conclusions of a new report from flexible working consultancy My Family Care and recruitment firm Hydrogen. It found that over half (54 percent) UK employees surveyed would like to work from home, but just a third (34 percent) actually do. The report surveyed 1,587 UK employees and 310 UK employers to gauge their attitudes towards and experience of flexible working. It found that over a quarter (28 percent) of employees said they did not feel comfortable even talking to their employer about the subject. Respondents claimed their wariness was down to appearing less committed and the implications for the careers and pay.

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October 11, 2016

Weird science; how workplace professionals are in danger of obsessing about data ⁰

by Jess Brook • Comment, Workplace, Workplace design

There’s been a series of reports recently and a lot of PR to back them up, plus we’re headed at pace into the workplace event season. Pretty soon we will be neck deep in data. And misleading headlines. Some of it is good. Some of it is bad. We need to be wary of the data, the science behind some of it and the wild claims made as a result. There’s a great piece about how big data isn’t the answer to our problems in Wired. One argument it puts forward is this: “today’s data sets, though bigger than ever, still afford us an impoverished view of living things.” It feels like there is a poor view of the workplace right now. One problem here is the commercial imperative to get results. That means the PR teams pick over the bones of what might be quite thin research and then bold arguments are extrapolated. It means detailed insights are blurred by headline grabbing claims, or simply not there in the first place.

More often it means ‘research’ doesn’t generate anything new – which is not good for headlines. So, reports are dressed up as pseudo-science. This is not just an issue unique to UK the commercial property and workplace arena either. Only recently Dana Carney has challenged her joint research into the power of body language with co-author Amy Cuddy. Carney is arguing the results of research were false, plain wrong, based on bad science. This undermines valuable work being done by other groups in the market place – i.e. the great unwashed comprising directors of estates, HR professionals and facilities managers begin to tire of data and grow a little weary of the whole experience.

It’s confusing for the very people that need informing, educating and influencing so that they make intelligent decisions about their workplaces. For example, you cannot measure 28 factors relating to physical space and then argue that it allows clients to link workplace design to key business drivers such as employee engagement and organisational commitment. To make such a leap you need to focus very hard indeed on organisational culture and the behaviours of the people in that organisation.

Too often the key themes of culture and behaviours are not so much in the back seat, but left at the kerb side as the research vehicle heads off down the highway. Criticisms of open plan and the use of offices by those in a leadership position need to be placed in the context of that organisations whole way of being. It can work if allowances are made for culture and behaviours.

Allegedly, 89 percent of senior leaders have a private office. This is not open plan. True open plan, and where benefits of open plan are seen, is when everyone exists and works on a level playing field with numerous and varied alternate work areas being made available. Again, it’s not just about the spaces available. Some companies will introduce the variety and do nothing to change with behaviour to allow people to understand, embrace and feel able to use these new and different spaces. It’s the same way the presence of a DJ and dancefloor don’t mean that people will automatically dance – just think of the bad parties with no atmosphere and awkward people.

Workplace professionals have a duty to think this data through before making any claims, arguments or indeed, any recommendations. Too many decision makers in the C-suite are saying right now: “OK, based on this data I’ll put everyone in open plan, buy sit stand desks for all and provide people with some enclosed settings and we’re good to go,” and still find the business is no more engaged or innovative because it’s not based on how the company actually operates and does not factor in people, change or culture.

We all need to check this data thoroughly before making too many easy headline grabbing and PR driven conclusions. After all, it’s not always easy to know good from bad – just ask a doctor. Doctors may know the latest scientific research but they evaluate patients at a personal level before any application – and businesses need to do the same. Likewise, an Oxbridge or Harvard professor like Amy Cuddy or Dana Carney should be generating good science, but that’s no excuse for not constantly challenging the research that comes through.

Don’t take these PR headlines about workplace for truth. Let’s be careful out there people.

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Jess Brook is Workplace Strategist at Hatch Analytics

October 8, 2016

Britain’s best offices + American workplace + Flexible working hierarchy ⁰

by Sara Bean • Facilities management, News, Technology, Workplace, Workplace design

In this week’s Newsletter; Anna King reflects on the fact that offices seem to be morphing into homes, and homes are, conversely, functioning as places of work; Tar Tumber warns that being pregnant and suffering discrimination or redundancy is not at all unusual; and Mark Eltringham argues we have to find a way of dealing with a new age of artificial intelligence. In research, a new US survey reveals the nature of jobs is undergoing a fundamental shift; occupants of high-performing, certified green buildings have high cognitive functions; and workers spend half their time checking emails. High earners are 47 percent more likely to work flexibly and the government releases its latest framework which covers a range of property-related services. View our gallery of this year’s BCO award winners: download our new Briefing, produced in partnership with Boss Design on the link between culture and workplace strategy and design; visit our new events page, follow us on Twitter and join our LinkedIn Group to discuss these and other stories.

October 7, 2016

Are we seeing the workification of home or the homification of work? ⁰

by Anna King • Comment, Flexible working, Workplace design

Thinking and theories about working environments continue to be much debated, of course. As part of this ongoing discussion, Bisley recently hosted an event at its London showroom to continue the aspects of the debate that focus on how offices seem to be morphing in to homes, and how our homes are, conversely, functioning as places of work. The panel discussion was led by Professor Jeremy Myerson of The Royal College of Art and WORKTECH Academy. He was joined by Kirstin Furber – People Director at BBC Worldwide, Sebastian Conran – a leading product and furniture designer, David Barrett – Head Buyer of Living, Dining and Home Office at John Lewis and Amelia Coward – Founder and Creative Director at Bombus.com.

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October 4, 2016

Motherhood or livelihood? Pregnancy discrimination in the workplace ⁰

by Tar Tumber • Comment, Legal news, Wellbeing, Workplace

Recent research by the Commons Women and Equalities Committee suggests that around 54,000 expectant and new mothers have no choice but to leave work due to pregnancy discrimination or concerns over the safety of their children; and shockingly, this figure has doubled in the last decade alone. Other research carried out by the Equality & Human Rights Commission (EHRC) and the former Department for Business, Innovation and Skills shows that despite 77 percent of working mothers reporting potentially discriminatory or negative experiences, only 28 percent raised the issue with their employer, and less than 1 percent pursued a claim through the tribunal system. As a mother of two young children, this is a topic very close to my heart. I have worked in HR for over 18 years now, and advised on all manner of employee relations issues and know from personal experience that being pregnant and suffering discrimination or redundancy is not at all unusual.

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