Search Results for: employee experience

How IT Simplification creates a superior Digital Employee Experience

How IT Simplification creates a superior Digital Employee Experience

by • Company news

Digital Employee Experience refers to the quality of employees' interactions with technology in their work environment, and as remote work becomes the norm, a seamless DEX is crucial. The workplace continues to evolve rapidly, with the shift to hybrid models now featuring heavily in employees’ expectations. Indeed, a recent global study of workers from 11 countries, including the UK, shows 44 percent of employees prefer hybrid work. This new chapter in workplace dynamics could explain Gartner’s recent research, which has shown a growing focus on the Digital Employee Experience (DEX). The findings revealed that by 2025 half of IT organisations will have a DEX strategy, up from just 20 percent in 2023. DEX refers to the quality of employees’ interactions with technology in their work environment, and as remote work becomes the norm, a seamless DEX is crucial. (more…)

Hybrid working and flexibility seen as drivers of successful employee experience

Hybrid working and flexibility seen as drivers of successful employee experience

by • News, Technology

The report argues that hybrid working models are now recognised by the majority of business leaders as fundamental to positive workplace experienceA new report claims that while 90 percent of businesses see the enablement of remote and hybrid working as having a positive impact on their bottom line, less than half (48 percent) of organisations strongly agree that employees have access to the technology they need to work well both at home, and in the office. The report from NTT claims that approximately 56 percent of hybrid workers spend half the work week at the office. (more…)

A great employee experience depends on great technology

A great employee experience depends on great technology

by • Company news

employee experienceSo often, organizations that excel on delivering value for customers, fall short when it comes to delivering the same for their employees. In fact, we can often be guilty of failing to value our employees’ time full stop. Given that we’re living through what’s been dubbed ‘the Great Resignation,’ that’s a major gamble. Companies need to take a step back and understand exactly why employee experience (EX) should be a priority. Plus, how technology can be a key enabler in doing so. (more…)

Employers struggling to adapt employee experience to meet workforce needs

Employers struggling to adapt employee experience to meet workforce needs

by • News, Wellbeing, Working lives

employersDespite their best intentions, most employers are facing difficulties responding to changing employee expectations around employee experience and wellbeing during the pandemic. 69 percent of HR leaders admit that their efforts to improve employee experience are being held back by a lack of a clear strategy, and 76 percent report that they are struggling to adapt their employee experience to meet the needs of a hybrid workforce. (more…)

Employee experience is more important than ever

Employee experience is more important than ever

by • Comment, Wellbeing, Working culture, Workplace

Work cafe by Boss and the employee experienceEmployee experience has never been so high on the corporate agenda; with recent figures finding that over 69 percent of businesses are currently concerned about talent shortages and difficulty hiring. With this in mind, organisations that want to grow must provide a market leading experience in order to remain competitive and attract and retain new talent. Companies that invest in their unique employee experience make four times more profit than those who don’t. (more…)

Managers and workers have different perception of the future ‘employee experience’

Managers and workers have different perception of the future ‘employee experience’

by • Flexible working, News, Technology, Working culture

employee experienceA gap is emerging between executive and employee perceptions on the future of the ’employee experience’, according to a report from Gartner. The 2021 Gartner Hybrid Work Employee Survey of 4,000 employees in January 2021 claims that there are six perception gaps that employers must resolve. The Gartner survey claims that 75 percent of executive leaders believe they are already offering a flexible employee experience, yet only 57 percent of employees indicate that their organisational culture embraces flexible working. Further, nearly three-quarters of executives believe the business understands how flexible work patterns support employees, but only half of employees share this view. (more…)

Employee experience is top priority for CIO’s but UK held back by lack of tools

Employee experience is top priority for CIO’s but UK held back by lack of tools

by • News, Technology, Working culture

Employee experienceElastic (NYSE: ESTC), the company behind Elasticsearch and the Elastic Stack, have announced a new study, claiming that employee experience has become a new priority for IT leaders as they reinvent their infrastructures to support remote workforces. The Changing Role of the IT Leader was conducted by Forrester Consulting on behalf of Elastic in February 2021, one year into the global pandemic, and published in April.
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Microsoft unveils new employee experience and wellbeing platform

Microsoft unveils new employee experience and wellbeing platform

by • Company news, Technology, Wellbeing

Companies are in danger of losing top talent due to lack of flexible workingMicrosoft has announced Microsoft Viva, which it claims is the first employee experience platform to bring tools for employee engagement, learning, wellbeing and knowledge discovery, directly into people’s workflow. Viva is designed to help employees ‘learn, grow and thrive’ in the new era of working life, and is designed to work alongside existing solutions such as Microsoft 365 and Microsoft Teams. (more…)

HR Directors worry about delivering a consistent employee experience

HR Directors worry about delivering a consistent employee experience

by • News, Wellbeing, Working lives

employee experienceNew research by Applaud, claims that 45 percent of HR Directors (HRDs) think the biggest challenge of delivering a good employee experience in the next six months will be making sure that all employees are receiving a consistent experience, regardless of whether they’re remote or office based. (more…)

Positive employee experience expected to significantly dip as ‘a new burnout’ looms

Positive employee experience expected to significantly dip as ‘a new burnout’ looms

by • News, Wellbeing

employee experienceKincentric today announced the results of a survey representing over 130,000 employees across 100 companies globally. The findings suggest a strong positive employee experience, however, Kincentric believes these are artificially high due to the extraordinary circumstances and will likely erode within nine months, which is consistent with how most people process change or loss, claims Global Culture & Engagement Practice Leader, Ken Oehler.

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UK productivity slump linked to employee experience and lack of meaning, claims Deloitte report

UK productivity slump linked to employee experience and lack of meaning, claims Deloitte report

by • News, Technology, Workplace, Workplace design

Only half of UK employees consider their organisations to be effective at creating a positive work environment and only two fifths consider their employer to be effective at creating meaningful work. With 84 percent of workers stating that employee engagement and productivity are linked and 68 percent say their organisations do not measure the correlation between employee engagement and productivity – suggests UK business leaders need to think differently to prevent productivity slumps. The findings are from the Deloitte Human Capital Trends 2019 survey, which tracks the top trends shaping the agenda for HR and business leaders both in the UK and globally. Employee experience, leadership and learning, respectively, led this year’s top 10 UK trends.

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Employee experience of the workplace does not match employer rhetoric, claims report

Employee experience of the workplace does not match employer rhetoric, claims report

by • News, Workplace

A new report (registration needed), based on a survey of UK employers and employees, claims to reveal a significant and increasing gap between employees’ experience of being employed and what employers believe this experience to be. Barnett Waddingham’s four research papers claims that while the majority of employers (61 percent) believe the levels of wellbeing in their organisation to be high, only 19 percent of the employees surveyed report high wellbeing. According to the authors, this suggests employers do not sufficiently know or understand the needs of their people.

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