Search Results for: employee satisfaction

January 18, 2016

Firms demanding more data about workplaces…and they’re about to get it ⁰

by Mark Eltringham • News, Property, Technology, Workplace design

Companies are increasingly focussed on generating workplace data as they seek to make better decisions about the ways their real estate supports their key organisational objectives. That is one of the key findings of the latest European Occupier Survey from property consultants CBRE (login required). The good news (or bad news, depending on your point of view) is they’re about to get it in spades, according to another study from researchers International Data Corporation which found that there will be a huge surge in the availability of Big Data infrastructure in EMEA countries over the next four years. The acquisition of data about buildings and their inhabitants remains a troublesome issue, especially when executives do things like introduce sensors to monitor working patterns of employees without their knowledge, as bosses at The Telegraph found in a very public way recently.

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January 18, 2016

Managerial fairness key to successful business change, claims report ⁰

by Mark Eltringham • Knowledge, News, Wellbeing, Workplace

Managers are underestimating the impact they have on their workforce during a period of organisational change, according to a study from EMLYON Business School authored by associate professor Tessa Melkonian. The study claims that employees are more likely to cooperate in the process of a disruptive change if the management is seen to be fair in their treatment of staff. This will increase employees’ willingness to cooperate in long-term transitions and work harder to support the process. Over 600 interviews in 10 countries and thousands of questionnaires were carried out to gauge employee satisfaction and willingness to cooperate with change following the merger of KLM and Air France. During the interviews employees revealed they were more inclined to back change because of the example set by their CEO. Leading from the front remained a strong influence two years into the transition.

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September 21, 2015

Five essential office design trends to look for in the near future ⁰

by Tom Brialey • Comment, Facilities management, Flexible working, Workplace design

Since the early Twentieth Century, business leaders have been experimenting with office design in an attempt to improve productivity. From the sea of forward-facing desks imagined by Frederick Taylor, to the infamous cubicle of the late 1960s, to today’s open-plan office, each innovation has said something about our changing relationship to work. In a Gensler survey with more than 2,000 participants, 90 percent of respondents indicated that better workplace design and layout result in better overall performance. The greatest developments of recent times have emerged from the tech giants of Silicon Valley, where businesses have blended playfulness, company culture and the collaborative benefits of open layouts to craft unique and engaging spaces. So where are we headed? Here are five major trends that are likely to have a lasting impact on the way we work.

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May 29, 2015

London firms focus on wellbeing and agile working to attract staff

by Mark Eltringham • Flexible working, News, Property, Wellbeing, Workplace design

An additional 5.1m sq. ft. of office space will be required by 2019 to accommodate the growth of professional services firms in London, claims new research from CBRE. According to the studio, firms will also adopt more pragmatic workplace strategies that focus on agile working and wellbeing to meet their objectives. Nearly all (92 percent) of the respondents to CBRE’s Professional London survey claim they use the workplace to enhance employee satisfaction and 83 percent of firms use it to control costs. Firms are also placing more emphasis on wellbeing and more agile and intensive ways of using space, according to CBRE. Other factors such as technology and the design of the workplace are also increasingly important. The research suggests that staff are increasingly attracted by on-site amenities, connectivity and location and other ‘lifestyle offerings’.

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April 14, 2015

The workplace as a strategic resource: a real life CEO’s perspective

by Jim Ware • Facilities management, Furniture, Workplace design

Raise your hand if you agree: “The workplace is obviously a strategic resource.” We facilities management professionals know that to be true. But if you often feel like a voice in the wilderness when speaking to anyone other than a fellow workplace professional, you are not alone. For many if not most senior executives, their facilities are a necessary evil that always cost too much. That reality frustrates me as much as it does you. So my colleague Paul Carder and I conducted two extensive research projects in 2012 and 2013 aimed at making the case (mostly to FM professionals themselves) that facilities and workplaces are incredibly strategic – and very poorly understood. And while we’ve gotten a lot of positive feedback about the work, we haven’t seen much change in mindsets, management practices or outcomes.

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October 17, 2014

Google and Deloitte set out blueprint for collaborative work in Australia

by Mark Eltringham • Flexible working, News, Technology, Workplace design

Deloitte Digital has launched the final version of its report into the collaborative economy carried out on behalf of Google Australia. An interim report, published in July, estimated that the benefits of collaboration to the Australian economy is already $46 billion and could rise to $56 billion. The report also claims that collaboration could help to address specific structural problems including falling productivity and a comparative lack of innovation. The study claims that the average Australian worker spends just under half of a typical working day interacting with other people but that there remains considerable room for improvement in the way those interactions take place. The final version of the report also includes a toolkit to help individuals and organisations to gauge their level and success of their collaborative work. Tellingly, the test is weighted one-third to workplace design, one-third to technology and one-third to culture and governance.

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June 19, 2014

UK businesses have mixed attitudes to flexible working, according to two new studies

by Mark Eltringham • Flexible working, Workplace, Workplace design

The mixed attitude of businesses towards flexible working generally – and a new tranche of UK regulation in particular – is evident in two new studies. While a Citrix survey found that under half of small and medium sized business owners support the new flexible working legislation due to come into force at the end of this month with even fewer seeing it as a positive development, another study by recruitment consultants Robert Half found that two-thirds of large financial services firms use flexible working as a way of attracting and retaining employees. According to the report, this is particularly important in The City right now because many prospective employees are put off by the poor image of the financial services industry and so firms are keen to make themselves more attractive employers so are turning to flexible working and better workplaces to entice high-grade staff.

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June 6, 2014

IFMA & BIFM to discuss work and place at Workplace Strategy Summit

by Sara Bean • Facilities management, News

Leading academics and experts in the fields of facility management and real estate are meeting to discuss the most innovative concepts to emerge in workplace strategy at the Workplace Strategy Summit, beginning this weekend at the Wokefield Park Conference Centre in Berkshire. The International Facility Management Association (IFMA), British Institute of Facilities Management (BIFM) and IFMA Foundation will come together from 8-10 June to discuss the themed “Innovation on the Edge.” The editorial team at Workplace Insight has produced a special issue of the Occupiers Journal, Work & Place featuring in depth articles, case studies and comments from some of the key speakers at the event. Paul Carder, publisher of Work & Place said: “As well as the journal’s obvious relevance to the creators and managers of places we were also keen to find subjects which are equally relevant to managers of the “work” process.”

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March 31, 2014

BCO report claims to reveal link between green offices and business performance

by Mark Eltringham • Environment, Facilities management, News

A new report from the British Council for Offices claims that building owners could enjoy significant savings in their operating costs of up to £50 per square metre as well as improved staff productivity and wellbeing by investing in environmentally friendly offices and work practices. The research, Improving the Environmental Performance of Offices claims to illustrate the benefits of energy efficient offices and highlight the positive impact they can have on employee productivity. The report calls on building occupiers to focus on key areas such as benchmarking and monitoring their energy usage. The BCO believes there is already a shift in attitudes towards a greater understanding of how offices actually perform environmentally rather than simply how they are designed and that more and more businesses are waking up to specific issues such as how much energy their buildings use outside of office hours. (more…)

December 17, 2013

New survey reveals extent and nature of workplace change programmes

by Mark Eltringham • Comment, Facilities management, Property

The newly published Workplace Transformation Survey from property consultancy Cushman and Wakefield begins with the now routine statement that “there is no doubt the corporate workplace is rapidly transforming”. So tell us something we don’t know – and in the subsequent report they pretty much do. That said, the methodology of the survey does skew the results by focussing on a particular part of the workplace elephant, because the report was compiled in conjunction with CoreNet Global, based on a questionnaire of over 500 occupiers and other participants from around the world taking part in events in Los Angeles, Amsterdam and Shanghai. So inevitably the results are weighted to at least some degree in favour of those with an interest in commercial property and the regions from which it draws its data. (more…)

June 18, 2013

The democratisation of the workplace is changing how we work

by Andrew Brown • Comment, Facilities management, Flexible working, Furniture, Workplace

Work. We all, with some noticeable exceptions, are obliged to do some. If we are lucky we receive remuneration for our labour. This for me is at the heart of work. We are professionals. specialists, generalists, doers, thinkers, strategists or the people on the front line – but we all go to work. So, shouldn’t the people in charge – and just as importantly, the consultants they talk to about us workers – find out what makes us tick? Obviously, that is exactly the argument that many workplace consultants are making via Office Insight, via Twitter and in the property and FM media. Engaging with employees, via workshops forums or surveys such as Leesman or the more intelligently crafted employee surveys – I agree with all of it, but I think we might be missing something. We need to get back to what work is about.

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May 2, 2013

Companies increasingly insist that staff use their own devices

by Mark Eltringham • Knowledge, News, Technology, Workplace

How the world turns. It doesn’t seem that long ago that companies were developing policies to minimise the amount of time people spent on their own mobile devices at work. Now, according to a new study from Gartner, they are starting to insist on it. According to the report, half of all US employers will require staff to supply their own devices for work use by 2017. The shift in approach seems to be a direct consequence of mass market acceptance of Bring Your Own Device (BYOD) with the number of employees using mobile applications at work set to double by 2015. The US, along with countries such as India, China and Brazil, continues to lead the way with twice as many firms adopting the practice as in Europe.