Search Results for: employee

March 11, 2019

UK employers struggling with recruitment and retention of service workers

by Sara Bean • Facilities management, Flexible working, Workplace

The recruitment and retention of manual and elementary service workers has become a significant challenge for UK employers, claims a new study. The research by Quinyx in collaboration with Development Economics and Censuswide, found that factors such as low pay and a lack of flexibility are key issue, resulting in nearly half (49 percent) of UK employers finding it difficult to recruit these workers, and the same percentage reporting challenges around retention. Issues with recruitment and retention were discovered to be most acute in industries such as hospitality, catering & leisure and retail. In addition, larger businesses (those with a workforce of 250 to 500) are more likely to face challenges compared to smaller-sized businesses. Regionally, businesses in London and the East of England are most likely to struggle to recruit workers into manual or elementary service roles. The findings come at a time when UK employers are expressing growing concern around access to manual and elementary service workers post-Brexit.

March 11, 2019

Many leaders lack the skills needed to manage in the digital age

by Neil Franklin • News, Technology

A study conducted by The Oxford Group (registration) claims that companies are struggling to adapt to a digital workplace as leaders lack the critical digital skills they need to transform the organisation. Whilst 96 percent of respondents said the onus is on leaders to drive the adoption of new technologies and 94 percent believe it’s important for leaders to challenge traditional ways of thinking, only a third (33 percent) of leaders feel well prepared to lead their business. Gaps in leaders’ digital skill-sets are having a major impact on their ability to transform; 41 percent say that a lack of digital expertise makes decision-making more difficult, and 30 percent say it has prevented their team from innovating.

March 7, 2019

A workplace chatbot might soon be one of your new best friends

by John Hildebrands • Comment, Technology

If you’ve ever wished you could delegate certain routine tasks to an assistant, then a chatbot could be just what you need. Staff working for Unilever will soon be able to get HR advice from Una, a new member of staff who will be available worldwide and at any time of day. Una is a chatbot, capable of conversing with employees in 106 countries, using 32 languages, Unilever’s Keith Williams told a conference last year . Unilever employees can contact Una through Skype for Business and complete tasks such as getting information about benefits, claiming for healthcare or selling shares. It saves time poring over FAQs or filling-in forms, and it frees HR staff for more complex queries. More →

March 7, 2019

Public sector organisations continue to lead the way in flexible working, claims report

by Neil Franklin • Flexible working, News

A new report published by Softworks (registration) claims that Public Sector organisations continue to lead the way in flexible working with an extensive range of flexible working options available to employees. The most popular flexible working option is part-time working with 94 percent of public sector organisations offering this. This was followed by flexitime with 88 percent of organisations allowing their staff to have flexible start and finish times.

March 6, 2019

Beware the great apex fallacy of workplace design ⁰

by Mark Eltringham • Comment, Flexible working, Furniture, Technology, Workplace design

Of all the memes and narratives that corrupt public discourse about workplace design, the most pernicious is the one that suggests there is a linear evolution to some grand end point called the Office of the Future. There is a natural human inclination to buy this sort of idea, fed by an assumption that what we find most interesting, aspirational and hence what we read and talk about forms a goal. Read any style magazine and you’ll see the same process at work in every facet of our lives. This is why so many people are quick to consume and then regurgitate the idea that what we see happening in the world’s great tech palaces and creative offices represents the apogees of design to which the rest of us must one day succumb. More →

March 6, 2019

It’s not a skills gap, it’s a diversity gap

by Agata Nowakowska • Comment, Workplace

As digital transformation impacts organisations in every industry, the workplace as we know it is evolving fast. For IT leaders, the accelerated rate of technological change means the pressure is on to deliver, manage and secure new platforms. But the wider ramifications of digitalisation projects are proving profound, leaving business executives facing a dilemma. More →

March 5, 2019

Designing a better workforce: how workplace design can impact wellbeing

by Mary Lawrence • Comment, Wellbeing, Workplace design

In a recent survey, 95 percent of office workers said their physical work environment is important for their wellbeing and mental health. However, half believe their current working environment does not have a positive effect on their mental health, wellbeing, mood and productivity. The issue of employee wellbeing has risen up business’ agendas in recent years, and, as part of the drive for better mental health support for workers, companies are looking at ways in which the physical workplace can improve the mental health of their employees.

March 4, 2019

One Dorset Street becomes first Fitwel certified building in Hampshire

by Neil Franklin • Company news, Wellbeing, Workplace design

One Dorset Street in Southampton has become the first building in Hampshire to achieve Fitwel certification, the system for designing and operating buildings that claims to actively improve occupant health, and also commands the highest commercial rent in Southampton (£24.50psf). The investment in One Dorset Street aims to support occupiers who understand that employee wellbeing is critical to their commercial success.

March 1, 2019

Overworking staff hurts productivity, says TUC on ‘work your proper hours day’

by Sara Bean • Flexible working, News, Wellbeing, Workplace

Today is the TUC’s 15th annual Work Your Proper Hours Day, marking the fact that, according to the union, the average person doing unpaid overtime has effectively worked the year so far for free. A new analysis of official statistics published today by the TUC argues that UK companies claimed £32.7 billion of free labour last year because of workers’ doing unpaid overtime with more than 5 million people putting in an average of 7.5 hours a week in unpaid overtime during 2018. TUC General Secretary Frances O’Grady said: “It’s not okay for bosses to steal their workers’ time. L More →

February 27, 2019

Asian firms have more focused digital vision than European counterparts

by Neil Franklin • News, Technology

For any business looking to remain competitive, having a cohesive, well-defined digital vision and the strategy to properly implement it is essential. However, new research by PerformanceWorks and Bridges Business Consultancy claims that just 51 per cent of European organisations have a digital vision for the future, compared to 60 per cent in Asia and 65 per cent in North America. In addition to this, European organisations are playing catch-up when it comes to a general readiness to digitally transform. More →

February 27, 2019

Larger organisations will become main adopters of flexible workspace this year

by Neil Franklin • Coworking, Property

Corporations are this year set to become the driving force within the flexible workspace industry as the way they view their office portfolios continues to change, according to research by Instant Offices. The flexible workspace sector has ridden the crest of a wave for the past five years with global demand increasing by 50 percent and more market supply of flex space than ever before. Instant now estimates the global market to incorporate 32,000+ centres, which represents 521 m sq. ft. This is an increase of 15 percent year on year since 2013.

February 26, 2019

Digital and mobile tech at work is still not being used to full advantage

by Sara Bean • AI, Facilities management, News, Technology, Workplace

Just a third of businesses are using mobile technologies for their administration tasks, and as organisations struggle to digitise, many employees admit to finding pen and paper simpler to use. The vast majority (91 percent) of workers still prefer to use a desktop or laptop for administrative tasks, according to the research commissioned by ABBYY, as only one third (35 percent) use mobiles for admin, despite 43 percent of workers wanting to use it for this purpose. Millennials in particular are keen to use mobiles, with 55 percent wanting to use mobiles for admin – yet only 43 percent currently do. Older generations are also open to using mobile for admin, with 35 percent of Gen X currently doing so, and 41 percent wanting to. However, it’s clear that some employees are finding the latest technologies, such as mobile, too difficult to use – 28 percent still want to use pen and paper for admin tasks, as 46 percent find it simpler than other means. Desktop still runs the workplace in the UK, regardless of today’s remote working climate. Almost half of workers (48 percent) use a desktop or laptop because it’s easier, and 41 percent because it’s faster.