Search Results for: environment

July 17, 2015

Do we really think the future of work involves our replacement by robots?

by Simon Heath • Comment, Flexible working, Technology, Workplace

A report published recently by my former colleagues at CBRE called “Fast Forward 2030: The Future of Work and the Workplace” claims that by 2025 so many people will be more interested in being happy and having creative roles that up to 50 percent of current occupations will be defunct. 35 years elapsed between the release of Orwell’s 1984 and the eponymous year and very little of Orwell’s dystopian vision came to pass. 2030 is a scant 16 years away so, even if one takes the exponential pace of change into account, it’s perhaps a bit of a stretch to think robots will have taken their seat at the table in quite the way we appear to think they will. Also unchanged one assumes are the attitudes of those who have a vested interest in the status quo or in dictating where the benefits of change will fall.

July 16, 2015

Forget flexible working, what most workers would prefer is more money

by Neil Franklin • Flexible working, News, Workplace

Flexible working, wellbeing and praise may grab all the headlines when it comes to ways of raising productivity but if you really want to get more out of staff, the number one motivator remains the one that hits them where it really matters – in their pockets. According to a study of the attitudes of 1,000 office workers from office space search engine Office Genie, around half (49 percent) chose pay rises and more than a third (36 percent) chose other financial incentives when asked to select the top three ways their employers could improve their productivity. Nine percent specifically mention company shares. The third most popular measure overall was flexible working, cited by 22 percent of workers in their top three, followed by praising good work (20 percent) and encouraging people to get a good night’s sleep, again listed by a fifth of staff.

July 14, 2015

Occupiers give big thumbs down to service levels from property sector

by Neil Franklin • Facilities management, News, Property

The property sector offers its customers pretty appalling customer service, according to a ‘damning’ new report from the British Council of Offices (BCO). The study, based on the experiences of just 64 occupiers claims that fewer than one in five (17 percent) rate their property management service as “good” or “excellent” and fewer than one in three feeling that their suppliers understood their business needs. The survey found that although customer service is lacking, satisfaction with the end product itself was high, with two out of three occupiers happy with the quality of their office and three out of four perceiving quality to have improved over the past 10 years. The report sets out a 10-point action plan to improve the service occupiers receive, including adopting a new definition of “building performance” set by the BCO and encouraging more transparency.

July 13, 2015

Email still default comms tool for virtual teams, despite drawbacks

by Sara Bean • Flexible working, News, Technology

Email remains the preferred way corporate teams stay in touch, but there is a widening technological gap between the generations. Although it remains the most widely used form of communication (87 percent) email also has the greatest potential to cause misunderstanding in nearly half (49 percent) of teams. The survey from EF Corporate Solutions of over 800 executives based in Brazil, China, France, Germany, Middle East, Russia, UK and US, indicated that a primary cause for conflict stems from language barriers (39 percent) but 45 percent said there are also barriers to communication between associates over 50 and under 30 in the way they use technology. Respondents also suggest that email has the potential to cause ‘information overload’ and teams can suffer from a lack of interaction when it is the preferred communication method.

July 10, 2015

UK property industry ‘lags-behind’ customer service revolution says BCO

by Sara Bean • Facilities management, News, Property

Only 1 in 5 office occupiers rate their property management service as ‘good’ or ‘excellent’, according to new research by the British Council for Offices (BCO). While two thirds of occupiers are happy with the quality of their office and three quarters perceive the quality of office space to have improved over the past 10 years, less than one in three occupiers feel the industry understands their business needs. This clear gap between customer expectation and customer experience has led the BCO to call on the industry to develop a better understanding of what a well-performing building looks like from an occupier perspective. The BCO has developed a new definition of building performance, which sets out to frame a more sophisticated approach for property owners and managers to engage with occupiers, focusing upon value and quality creation, rather than simply cost reduction.

July 6, 2015

Humans will remain at the heart of the emerging digital workplace

by Maciej Markowski • Comment, Flexible working, Technology, Workplace design

The speed of technological development over the last 30 years has been pretty mind blowing. Of course, some technologies came and went, for instance you would struggle finding fax machines in your office nowadays or people using Pagers to contact one another. It’s no wonder that in the early nineties futurologists predicted the death of the office. Technology was shaping the way we worked and was leading us away from office buildings towards a digital workplace. Yet videoconferencing hasn’t destroyed the need for business travel. Team meetings haven’t been abandoned because of messaging services like Yammer, Slack, Lync and Webex. We still do a lot of business face to face over coffee in a meeting room. Although technological advances have greatly improved the way we connect and do business, companies still appear to value human interaction.

July 3, 2015

One in five Americans would change jobs for better work-life balance

by Sara Bean • Flexible working, News, Wellbeing, Workplace

More than half of US and Canadian employees report feeling overworked and burnt out (53 percent), yet the overwhelming majority (86 percent) say they are still happy at work. According to the inaugural Staples Advantage Workplace Index employees are working longer days, with about a quarter of them regularly working after the standard workday is done. A key motivator is to advance in the organization, with nearly two-thirds of respondents seeing themselves as managers in the next five years. Though employees are largely conditioned to working longer hours, about one in five do expect to change jobs in the next twelve months. Steps employers can take to improve happiness levels include; adding more office perks, improving office technology and providing a better office design. Alongside this, with employees working longer days and on weekends, the biggest request is for employers to provide more flexibility. More →

July 2, 2015

Over half of workers feel required to work on holiday, and it’s becoming the norm

by Sara Bean • Flexible working, News, Technology, Wellbeing, Workplace

Mobile technology is acknowledged as a boon to flexible working, but can very easily spill into an unhealthy work/life balance. This is most in evidence around summer holiday time, as illustrated by the latest poll on the subject by the Institute of Leadership & Management (ILM). It surveyed more than 1,000 UK workers and managers to find that more than half of workers (61%) feel obligated to work while on leave. The ILM suggests this is the negative side effect of modern technology, as people are contactable anytime and anywhere. 64 percent read and send emails during their time off, 28 percent take business phone calls and 8 percent go into the office. Meanwhile, only 28 percent of those surveyed reported that they had had arguments with friends and family about their working on holiday, down from 37 percent two years ago, which seems to indicate that it is fast becoming the norm to be constantly switched on.

July 1, 2015

Three ways in which the business case for green building design is moving on

by Dan Callegari • Architecture, Comment, Environment, Facilities management, Workplace design

The case for sustainable building design used to be based on two straightforward principles. The first was that buildings had to offer up some sustainable features to comply with the ethical standards of their occupiers. The second was that there was some financial benefit. Often these principles went hand in hand, especially when it came to issues such as energy efficiency. They remain the foundations of the idea of green building design and are applicable across a range of building accreditations such as BREEAM as well as standards relating to specific products and policies. Over the past couple of years, however, we have become increasingly aware of other drivers that might make us all re-evaluate how we approach sustainability. These drivers are based on a more sophisticated understanding of green building design and the benefits for all of those involved.

July 1, 2015

Takeup of flexible working remains sluggish in UK SMEs claims Microsoft study

by Mark Eltringham • Flexible working, News, Technology

It’s now one year since the UK Government extended the right to request flexible working to nearly all UK permanent employees. Two new surveys have been published to coincide with the anniversary and gauge the effects of the legislation. Both surveys, from EY and Microsoft UK, paint somewhat mixed pictures, with uptake considerably slower than might have been expected. The study by Microsoft, one of the UK’s great champions of flexible working, found that just 22 percent of workers in SMEs have requested flexible working as a direct result of the new legislation. The report also found that over half (55 percent) of British office workers are still required to work from the office during set working hours. A similar proportion (44 percent) claim it is not possible for them to work remotely under any circumstances.

June 30, 2015

Number of mobile workers in US will exceed 105 million by 2020

by Sara Bean • Flexible working, News, Technology

Mobile workers will account for nearly three quarters (72.3 percent) of the US workforce by 2020, thanks to the increasing affordability of smartphones and tablets and growing acceptance of corporate Bring Your Own Device (BYOD) schemes. According to a new forecast from International Data Corporation (IDC), the US mobile worker population will grow at a steady rate over the next five years, increasing from 96.2 million in 2015 to 105.4 million in 2020. Innovations in technology such as biometric readers, wearables, voice control, near-field communications (NFC), and augmented reality are already increasing productivity and enabling workers to work in completely new ways. In a recent IDC survey, 69.1 percent of those responsible for managing mobility within their organisation had seen a reduction in costs as a result of implementing BYOD programmes.

June 28, 2015

The latest issue of Insight weekly is now available for you online

by Sara Bean • Architecture, Environment, Facilities management, Furniture, Newsletter, Work&Place, Workplace design

In this week’s issue; Mark Eltringham on the challenge for FMs in managing buildings not of their own making; and why Charles Eames came to tire of his association with his famous lounge chair. Douglas Langmead explains how the patterns of work and place in the Middle East evolved differently from the west and Lee Parsons warns that not enough thought is given to creating workspaces that support knowledge circulation. We provide a gallery of the winners of this year’s RIBA awards; the CIPD and BIFM identify ways the office environment influence workplace performance, construction begins on the UK’s “greenest commercial building” and new DOH guidelines on creating a productive and healthy workplace. Subscribe for free quarterly issues of Work&Place and for weekly news via the subscription form in the right hand sidebar, follow us on Twitter and join our LinkedIn Group to discuss these and other stories.