When board members in big firms make critical decisions about their organisations, it is almost always behind closed doors. So exactly how and if senior leaders draw on big data factors in their decision-making is largely unexplained. Researchers from Brunel University studied top-level decisions by board managers at 19 organisations in manufacturing, finance, consultancy, IT and air travel. The study, published in the Journal of Business Research looked at how board managers think and act and the mental models and skills they use to weigh up big data. Directors, it suggests, recognise big data’s potential to improve their decision-making. But many admit feeling ill-equipped to do this, whether through their own technical skills or the new type of non-linear thinking needed. (more…)

A new McKinsey study sets out to address the reasons why the United Kingdom experiences chronically low productivity and what can be done to use technology to improve its performance. In the report, Solving the UK’s productivity puzzle in the digital age, the authors argue that “Britain stands out as one of the worst productivity performers among its peers”. They argue that there are four distinct reasons for the weakness since the economic crisis: “boom and bust” in the financial sector, the strength of employment growth, weak investment and uneven “digitisation”.  It claims that the UK is operating at only 17 per cent of its digitisation potential, indicating how much scope for improvement there is.

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