Search Results for: health and safety

Poor mental wellbeing costs UK contact centres almost £1 billion each year

Poor mental wellbeing costs UK contact centres almost £1 billion each year

by • News, Wellbeing

mental wellbeing contact centresPeople working in contact centre roles say that work-related poor mental wellbeing is making them less productive, including answering fewer calls and taking more sick days – costing the industry over £990m in lost productivity every year. That’s according to a new study, Duty of Care Gap [registration] from MaxContact. The contact centres industry is a huge contributor to the UK economy, employing over 800,000 people across the country. Yet the industry is facing a mental health crisis, with 83 percent workers saying their work is taking a toll on their mental wellbeing, with staff reporting high stress levels (62 percent), anxiety (48 percent) and feeling overwhelmed (46 percent). (more…)

How to prepare your business for the German Supply Chain Due Diligence Act

How to prepare your business for the German Supply Chain Due Diligence Act

by • Business, News, Works Magazine

German supply chain lawGlobal supply chains are incredibly complex, crossing multiple countries and borders. This complexity brings many challenges for businesses, including managing overseas suppliers, maintaining the flow of goods, and navigating currency fluctuations. One of the biggest challenges is the growing number of supply chain laws that companies need to understand and meet. (more…)

Facilities Managers should be seen as stewards of corporate culture

Facilities Managers should be seen as stewards of corporate culture

by • Comment, Facilities management

hybrid working facilities managersThe pandemic has irrevocably changed the way we work. Once considered a place simply to do business, the office is fast becoming a ‘lifestyle choice’ among young people who value more than just a desk. Instead, they want an engaging, healthy, and resilient working environment where they can socialise, make friends, and build connections to help their career and wellbeing thrive. In fact, an EY study found that 90 percent of Generation-Z value the human connection in the workplace above salary when it comes to their at-work communication. A recent Gallup survey even found a tangible link between having a best friend at work and productivity: those who have a best friend in the office are twice as likely to be engaged in their role and company. (more…)

Working from home means getting your priorities right

Working from home means getting your priorities right

by • Comment, Flexible working, Wellbeing, Workplace design

working from home with SedusIt should come as no great surprise to learn that data from Leesman, the world’s leading workplace analyst, found that the chair was seen by remote working employees as the second most important feature in creating a productive working from home environment. Cited by 90 percent of people, it was narrowly beaten into second place only by a desk or table (91 percent). A ‘mere’ 89 percent of people cited WiFi, which is what you may have assumed was the most important need of remote workers, especially given that Hierarchy of Needs meme we’ve all seen. That needs to be reworked because clearly broadband matters slightly less than comfort and safety. (more…)

A burst of technological innovation is reshaping the future of work

A burst of technological innovation is reshaping the future of work

by • Comment, Flexible working, Technology, Workplace design

future of workEven as we begin to glimpse the light at the end of the tunnel of the pandemic, evidence suggests that many workers want to carry over the working flexibility that the pandemic afforded into the post-pandemic world and a new future of work. Namely, employees are wanting to adopt a ‘mixed’ working style – spending time both working in the workplace, enjoying the office’s many benefits, as well as spending some time during the week working from home. A YouGov poll suggests that close to 40 percent of employees wish to continue to work from home some of the time post-pandemic – a fact that is supported by CIPD research. (more…)

New RICS framework aims to “put people at heart of commercial property”

New RICS framework aims to “put people at heart of commercial property”

by • Flexible working, News, Property

commercial property and peopleA new framework from the Royal Institution of Chartered Surveyors has been designed to improve building use, support flexible working and put people at the heart of decision making about commercial property. RICS says the International Building Operation Standard will provide organisations an interactive easy-to-use framework, supported by an assessment tool, to measure and benchmark building performance, by collecting consistent data to satisfy the latest needs of occupiers, investors, advisors and end users. (more…)

The metaverse will shape the future of work. Here’s how

The metaverse will shape the future of work. Here’s how

by • Comment, Technology, Workplace design

future of work and the metaverseAlthough the term ‘metaverse’ was coined in 1992 by science fiction novelist Neal Stephenson, it has only just entered the mainstream lexicon after Facebook changed its name to Meta to reflect its strategic focus on making this sci fi vision a reality. Given that there is no singular definition of what a metaverse is, and there will be many competing metaverses transforming our experience of social media, electronic commerce and how we collaborate and transact online, it is important that leaders start to understand the profound ways in which this new technological paradigm is set to radically impact on the future of work. (more…)

Why employee development is vital in manufacturing

Why employee development is vital in manufacturing

by • Company news

employee developmentEmployee development is vital in any sector of work. Your business is only as good as the employees you have on board working with you to drive it forward. Continuously developing these employees and enriching their careers is a vital part of ensuring that they are happy and fulfilled at work. (more…)

Menopause may amount to a disability under law in some cases

Menopause may amount to a disability under law in some cases

by • Comment, Flexible working, Wellbeing

menopauseWorld Menopause Day is held each year on 18 October and its purpose is “to raise awareness of the menopause and the support options available for improving health and wellbeing” according to the International Menopause Society. This autumn, we have seen this awareness translated into a practical response by the UK Government. (more…)

Lives at risk due to lack of first aiders in the office, warns St John Ambulance

Lives at risk due to lack of first aiders in the office, warns St John Ambulance

by • News, Wellbeing, Working culture

first aidersThe health charity claims that, in the last fortnight, less than half (49 percent) of the 2,000 UK workers surveyed believed there was a designated first aider in their workplace. (more…)

Helping the planet one chair at a time

Helping the planet one chair at a time

by • Company news, Environment

For Rainbow, looking out for the planet is just as important as taking care of clients. This is why they have been working hard to acquire the environmental standard ISO 14001, of which they have recently been accredited. Rainbow believes that receiving this attribution is important in illustrating their ongoing environmental commitments. (more…)

Developing a future of work strategy depends on asking the right questions

Developing a future of work strategy depends on asking the right questions

by • Comment, Flexible working, Workplace design

future of work strategyThe rapid changes to our working lives caused by the global pandemic have prompted a great deal of debate about the future of work, the workplace and corporate real estate generally. At the highest levels of management within many organisations, leaders are now reflecting on their experiences and asking searching questions about their ways of working. (more…)

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