Search Results for: income

Calls for commercial property sector to have a greater focus on customer experience

Calls for commercial property sector to have a greater focus on customer experience

by • News, Property, Workplace design

The UK commercial property industry is undergoing a fundamental shift towards a more customer centric approach, with an increasingly greater emphasis being placed on delivering outstanding customer service to occupiers. This is the key finding of a new report from The British Council for Offices (BCO) entitled ‘Office Service Standards and Customer Experience: a best practice guide’. While for those who hold a very traditional landlord occupier relationship this change in thinking, attitude and operation may feel revolutionary, the report argues we are already seeing the industry evolve across the board. It claims that this is accelerated by new ‘property sector disruptors’, who are driving a shift in the relationship between property owners and corporate occupiers. To ensure they are keeping pace with their changing requirements and aspirations, property owners and managers are increasingly realising the need to invest in building strong relationships with their occupiers

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Government sets out its vision for a low carbon UK

Government sets out its vision for a low carbon UK

by • Environment, Facilities management, News

A strategy setting out how the UK plans to lead the world in cutting carbon emissions to combat climate change while driving economic growth, has been published by the Government. The Clean Growth Strategy: Leading the way to a low carbon future builds on the UK’s progress to date. Carbon emissions in the UK have fallen and national income risen faster than any other nation in the G7 since 1990, according to the report, with emissions down by 42 percent while the economy has grown by 67 percent.

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Major US surveys uncover ambivalent attitudes towards the impact of technology and automation on our lives

Major US surveys uncover ambivalent attitudes towards the impact of technology and automation on our lives

by • AI, News, Technology

The ambivalent attitude many people hold towards technology is laid bare in two major new studies from the Pew Research Centre. When asked to name what has brought about the biggest improvements in their lives over the last 50 years, technology is the most commonly cited factor by people across the US. They are even optimistic that technology will have a similarly beneficial impact over the next half century. Yet when asked about their specific attitudes towards artificial intelligence and automation in a second survey, many are apprehensive about the impact the technologies will have on their jobs and income.

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People who work in coworking spaces believe they are more productive

People who work in coworking spaces believe they are more productive

by • Coworking, Flexible working, News

People who work in so-called coworking spaces claim they are more motivated and have more positive interactions with others, according to a new report. The report by Staples Solutions, called Collaboration Generation: The Rise of Millennials in the Workplace, details the trend in collaborative working, in addition to what attracts the millennial generation to business. Since 2010, co-working spaces worldwide have increased by 5,519 percent as the average office space per employee has decreased by 2.9 percent, the research reveals, with London seeing a reduction in traditional office space by 8.8 percent.

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An inability to develop skills at all ages leaves people unprepared for the future of work

An inability to develop skills at all ages leaves people unprepared for the future of work

by • News, Workplace

Efforts to fully realise people’s economic potential in countries at all stages of development are falling short due to ineffective deployment of skills throughout the workforce, development of skills appropriate for the future of work and adequate promotion of ongoing learning for those already in employment. These failures to translate investment in education during the formative years into opportunities for higher-quality work during the working lifetime contributes to income inequality by blocking the two pathways to social inclusion, education and work, according to the World Economic Forum’s Human Capital Report 2017. The report measures 130 countries against four key areas of human capital development; Capacity, largely determined by past investment in formal education; Deployment, the application and accumulation of skills through work; Development, the formal education of the next generation workforce and continued upskilling and reskilling of existing workers; and Know-how, the breadth and depth of specialised skills-use at work. Countries’ performance is also measured across five distinct age groups or generations: 0-14 years; 15-24 years; 25-54 years; 55-64 years; and 65 years and over.

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Banking sector will be ground zero for job losses from artificial intelligence and robotics

by • AI, Comment, Technology

Deutsche Bank CEO John Cryan has predicted a bonfire of industry jobs as automation takes hold across the finance sector. Every signal is that he will be proved right very soon. Those roles in finance where the knowledge required is systematic will soon disappear. And it will happen irrespective of how high a level, how highly trained or how experienced the human equivalent may currently be. Regular and repetitive tasks at all levels of an organisation already do not need to be done by humans. The more a job is solely or largely composed of these routines the higher the risk of being replaced by computing power. The warning signs have been out there for a number of years as enthusiastic reports about artificial intelligence have been tempered with fears about significant job losses in most sectors of the economy. Many roles have already all but disappeared in the march towards a fully digital economy. Older readers may recall typesetters, typists, and increasingly, switchboard operators and back room postal workers, as work of the last century. And the changing nature of work is relentless.

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Economic gains from digitisation, robotics and AI must benefit workers says TUC

Economic gains from digitisation, robotics and AI must benefit workers says TUC

by • AI, News, Technology, Workplace

In the same week that Gartner offered some useful insights into the building blocks for a successful digital workplace, the TUC has published its views on the impact of digitisation, arguing that the economic gains from digitisation, robotics and artificial intelligence (AI) should be used to benefit working people. This would include reversing policies to raise the state pension age. The report Shaping Our Digital Future explores how the next technological revolution will impact on jobs and wages. Previous waves of technological change have not led to an overall loss of jobs, but have disrupted the types of job people do. And with the most recent wave of industrial change, rewards from higher productivity have gone predominantly to business owners, rather than being shared across the workforce through better wages and working conditions.

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Robots and climate change head list of concerns of young people worldwide

Robots and climate change head list of concerns of young people worldwide

by • AI, Environment, Wellbeing

The World Economic Forum has published the third edition of  what it claims is the world’s most geographically diverse survey of millennials, the Global Shapers Annual Survey 2017. Over 31,000 people aged between 18 and 35 responded to the survey, giving insights into their views on society, business, politics, the economy and technology as well as their workplace and career aspirations. The survey, which is available in 14 languages, surveyed young people from 186 countries and territories. According to the survey they are optimistic that technology will create more jobs than it destroys, although only a quarter would trust a robot to make decisions on their behalf.

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UK workers waste over two hours a day on social media and other distractions

UK workers waste over two hours a day on social media and other distractions

by • News, Technology, Workplace

UK workers waste over two hours a day on social media and other distractions

UK workers spend just 3.7 days out of five doing office-related work, a new survey has claimed. According to research by Rebootonline.com – workers spend more than two hours a day procrastinating; including around three hours and five minutes of a working week on social media. In monetary terms this means companies are paying out on average £8,851.14 per employee for this time wasted annually. In the survey of UK office workers, it was discovered that on average, they were spending 122 minutes a day procrastinating; essentially, only working 73 percent of the hours they are employed to do. The annual income for office workers surveyed averaged at £32,782. Taking this into account, workers spend 27 percent of their time not doing the job they have been paid to, with companies paying out £8,851.14 per employee for this time wasted. The use of social media at work during office hours was the most popular form of internet usage; with 38 percent of office employees browsing social media sites more than any other website; with people spending 33 minutes’ daily surfing other websites.

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Being on a temporary or zero-hours contract is bad for your wellbeing, especially if you’re young

Being on a temporary or zero-hours contract is bad for your wellbeing, especially if you’re young

by • Flexible working, News, Wellbeing

Two major new studies claim to show the impact of temporary or insecure work on the wellbeing of people, especially younger workers. Research into the lives of 7,700 people from the UCL Institute of Education (IOE) suggests that young adults who are employed on zero-hours contracts are less likely to be in good health, and are at higher risk of poor mental health than workers with stable jobs. Meanwhile, an analysis from the Institute for Public Policy Research (IPPR) and Business in the Community suggests that younger workers (born since 1982) in part-time and temporary work – or who are underemployed and/or overqualified – are more likely to experience poorer mental health and wellbeing, compared to younger workers in more permanent and secure work.

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Tax reforms forcing contractors out of public sector work, claims report

Tax reforms forcing contractors out of public sector work, claims report

by • News, Public Sector

New research from CW Jobs claims that the public sector is seeing an exodus of IT contractors following the introduction of the IR35 tax reforms. The changes mean IT contractors in the public sector are now taxed like employees. It came into effect in April this year and has meant contractors are losing up to a quarter of their previous take home pay. A significant 71 percent of the IT contractors surveyed said their income had reduced because of IR35. Nearly a third (29 percent) of those have seen an 11-20 percent reduction in income, while more than a quarter (27 percent) have seen a 21-30 percent reduction. The changes have prompted many IT contractors to make the switch from public to private sector.  Nearly half of the 1,000 IT candidates surveyed (47 percent) say IR35 has caused IT contractors to leave the public sector and over three quarters (83 percent) said the private sector is now the most attractive to work in.

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Acas reveals majority of helpline callers on zero hours contracts feel unfairly excluded

Acas reveals majority of helpline callers on zero hours contracts feel unfairly excluded 0

by • Flexible working, Legal news, News, Wellbeing, Workplace

Acas reveals majority of helpline callers on zero hours contracts feel excludedAcas’ helpline receives many callers working on a zero hours, agency or self-employed arrangement who do so out of necessity rather than by choice, with some people feeling taken advantage of and unfairly excluded from employment rights. In its response to the Matthew Taylor review on modern employment practices the Acas Council looked at calls to its employment helpline, which revealed confusion and uncertainty around employment status and rights for those involved in the non-standard types of working. Prompted by evidence that these types of working arrangements are on the rise Acas has also published a new discussion paper on non-standard or ‘atypical’ forms of work, and identifies areas where good practice can be encouraged and improved. The discussion paper, Ain’t that typical? Everyday challenges for an atypical workforce, also reveals that the practice of ‘zeroing down’ workers’ hours is used in some workplaces to discourage staff from raising concerns or asserting rights.

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