April 2, 2019

Gaslighting widespread in the UK workplace

by George Eltringham • News, Wellbeing, Workplace

More than half of people questioned in research by HR software and services provider MHR claim they have experienced what they consider to be gaslighting at work. The Twitter poll of 3,033 people aged between 18 and 54 found that 58 percent of respondents have experienced what they consider to be gaslighting during their working lives. Thirty percent of respondents said they hadn’t experienced gaslighting in the workplace, with 12 percent saying they didn’t know. (more…)

April 1, 2019

Against metrics: how measuring performance by numbers backfires

by Jerry Z Muller • Features, Workplace

More and more companies, government agencies, educational institutions and philanthropic organisations are today in the grip of a new phenomenon. I’ve termed it ‘metric fixation’. The key components of metric fixation are the belief that it is possible – and desirable – to replace professional judgment (acquired through personal experience and talent) with numerical indicators of comparative performance based upon standardised data (metrics); and that the best way to motivate people within these organisations is by attaching rewards and penalties to their measured performance. (more…)

March 28, 2019

The rise of the digital workplace is transforming the physical office

by Giles Fuchs • Comment, Coworking, Workplace design

A recent survey by Gartner predicts that one in five workers will have an AI bot as their co-worker by 2022. It’s almost impossible to talk about the future of the workplace without mention of AI or robotics, and is therefore hardly surprising that there is a feeling of apprehension amongst workers. PwC’s 21st global CEO Survey in 2018 revealed that between 23 percent and 51 percent of respondents were “extremely concerned” about the speed of technological change, and indicated “anxiety about the impending promise and perils of AI.”

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March 26, 2019

Automation could replace 1.5 million UK jobs, according to Government study

by Neil Franklin • AI, News, Technology

Around 1.5 million jobs in England are at high risk of some of their duties and tasks being automated in the future, Office for National Statistics (ONS) analysis shows. The ONS has analysed the jobs of 20 million people in England in 2017, and has found that 7.4 percent are at high risk of automation. Women, young people, and those who work part-time are most likely to work in roles that are at high risk of automation. (more…)

March 25, 2019

London office market saw more investment than any other global city in 2018

by Sara Bean • Cities, News, Property

Alongside the uncertainty surrounding Brexit there have been many predictions that London will be particularly hard-hit by the economic fallout. However, a new analysis by savoystewart.co.uk of Knight Frank’s The London Report 2019 proposes London will continue to attract the interest of occupiers and investors alike. The research suggests that London saw greater volumes of commercial real estate investment than any other global city in 2018 – with over £16 billion of transactions. (more…)

March 22, 2019

The future of work will be defined by four models, claims RSA

by Mark Eltringham • News, Technology

The RSA’s Future Work Centre has released research that models four ‘futures of work’ by 2035 – and claims to show how out of touch politicians are with changes in the workplace. The report, published in partnership with Arup, claims to avoid the usual sensationalism around topics such as automation, the Internet of Things, surveillance, gig work and AI to establish what workers can expect in the workplace in the near future. The report applies morphological analysis to generate its four models of work.

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March 15, 2019

How artificial intelligence changes occupant experience

by David Karpook • Facilities management, Features, Technology

If a robot received a signal that you had entered the building, it might bring you a fresh cup of coffee just as you reach your desk. If the front door recognised your face, it might unlock itself for you without requiring you to use a fob to gain access. If your desk knew you had left for the day, it might offer itself to a colleague who is looking for a quiet workspace. Throughout history, the interaction of humans with technology has been pretty much one-sided. We turn our technologies on and off, operate and guide them in their tasks, and use our senses to monitor their functioning and detect anomalies.

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March 14, 2019

The negative entropy of workplace design and management

by Mark Eltringham • Comment, Workplace design

Immediately after the Workplace Trends Summit in London last October, Ian Ellison of 3edges and I retired to a side room to record an interview for a podcast over a glass of red wine. The main objective was to try to piece together a coherent summary of what we’d seen that day. Ian assures me the podcast (his are invariably excellent) will appear very soon, but I thought it would be worth exploring a theory I formed and rambled on about in our conversation ahead of the next Summit set to take place next week.

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March 13, 2019

Noisy workplaces regularly distract and stress out staff

by Sara Bean • Facilities management, News, Wellbeing, Workplace design

Over half (52 percent) of workers are interrupted by noise distractions more than five times in a working day, with 17 percent stating that they are interrupted by noise more than 10 times. This is according to the Noise and Wellbeing at Work 2019 survey conducted by The Remark Group, and supported by environmental psychologist and workplace strategist Dr Nigel Oseland, an honorary senior lecturer at UCL’s Institute for Environmental Design and Engineering. In the survey of 1,000 UK-based office workers, 65 percent reported that noise in the workplace impacted on their ability to complete work in an accurate and timely manner. (more…)

March 12, 2019

Insight promotion: creating a frictionless (not flawed) workplace experience

by Freddie Steele • Company news, Insight promotion, Workplace design

To mark the launch of Workplace House, a multi-brand co-creation space in the heart of Clerkenwell, a consortium of participating brands hosted an event to explore the factors that contribute towards a good (and not so good) workplace experience.

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March 11, 2019

Revisiting Maslow and the quest for self-actualisation

by Christian Jarrett • Features, Wellbeing, Workplace

Abraham Maslow was the 20th-century American psychologist best-known for explaining motivation through his hierarchy of needs, which he represented in a pyramid. At the base, our physiological needs include food, water, warmth and rest. Moving up the ladder, Maslow mentions safety, love, and self-esteem and accomplishment. But after all those have been satisfied, the motivating factor at the top of the pyramid involves striving to achieve our full potential and satisfy creative goals. As one of the founders of humanistic psychology, Maslow proposed that the path to self-transcendence and, ultimately, greater compassion for all of humanity requires the ‘self-actualisation’ at the top of his pyramid – fulfilling your true potential, and becoming your authentic self. (more…)

March 8, 2019

On International Woman’s Day – why advancing women is still not a business priority

by Sara Bean • Comment, Legal news, News, Workplace

It has probably not escaped your notice that today is International Woman’s Day, which for Workplace Insight means a plethora of studies on the topic of women/jobs/salaries and ways women might work differently to men. We’ve decided not to waste anyone’s time and ignored most of them (particularly the patronizing ones on how ladies are so intuitive) but managed to find a few kernels of information. First, the good news that women have doubled their share of top jobs at technology companies, pulling in higher salaries than men last year, according to executive search firm Odgers Berndtson. (more…)