February 12, 2018
Business leaders increasingly optimistic about benefits of artificial intelligence in the workplace
Executives at major organisations increasingly believe that pairing humans alongside machine intelligence will create a more effective, engaged, and meritocratic workplace, according to a new study released by software provider Pegasystems Inc (registration required). The authors surveyed 845 senior executives working globally across industry sectors including financial services, insurance, manufacturing, retail, telecommunications and media, and government, on the increased role of automation and artificial intelligence in the workplace of the future. The potential impact in the workplace seems to outweigh any lingering fears, the report claims. Around 69 percent of of respondents say “workforce” will refer to both humans and machine intelligence in the future. Nearly three-quarters of executives said using machines to augment human abilities would lead to increased efficiency. Over 60 percent said it could be used to improve customer service.








Half of employers believe that Brexit will worsen the UK skills gap and nearly a quarter (23 percent) believe that Britain is not prepared to compete on the global stage, which will become even more important following the UK’s exit from the European Union in 2019. These are the findings of a research paper entitled “Solving the UK Skills Shortage” from Rober Walters, totaljobs and Jobsite which claims that almost two thirds of employers (65 percent) believe that they will be negatively impacted by skills shortages in 2018, with this shortage predicted to be most acute at junior and mid management level according to over half (52 percent) of employers. According to the research, employers may have to look to different industries to find the transferable skills that are essential to grow. This means that there will be more opportunities for skilled candidates to use their knowledge and experience in different sectors, providing them with new challenges and opportunities in industries that they may not have considered before.


Most people who work in HR now recognise how essential technology is for delivering more strategic value to their organisation, but a new report suggests that HR teams are not prepared to meet the 
The creative team behind the development of the world’s most sustainable building – The Edge in Amsterdam – has announced the launch of a real estate technology company. EDGE Technologies, launched by OVG Real Estate CEO Coen van Oostrom will focus on creating a new generation of buildings which feature the latest innovations in sustainability and wellbeing. Whereas parent company OVG is focussed exclusively on the development of its existing portfolio, EDGE Technologies will focus on both the development and the long-term operations of this new generation of buildings, aiming for a cohesive experience across cities. Each EDGE building will be built and operated on the same technology platform and offer consistent user-centred design, created to serve the needs of today’s fast-changing and demanding workforce. To help achieve this the new company is launching a product that will capture and aggregate data across its properties in order to optimize, measure and inform both the user experience and the building’s environmental performance. 






Managers are working an extra 44 days a year over and above their contracted hours, up from 40 days in 2015. These long hours are taking their toll, causing a surge in sick leave amongst managers suffering from stress and mental ill health, claims the Chartered Management Institute (CMI), which is calling on UK employers to provide greater support. Long hours and constant communication are having a detrimental effect on the wellbeing of managers it argues resulting in one in ten managers taking time off for mental health in the last year, and for those who do take time out, it’s for an average of 12 days. Of the 1,037 managers surveyed for the report, the average boss puts in an extra day each week. This is an extra 7.5 hours beyond their contracted weekly hours (44.4 hours actual compared to 37.3 contracted), adding up to an extra 43.8 days over the course of the year. This is up from 39.6 days in 2015. The rising gap between contracted and actual hours of work is in addition to an ‘always on’ digital culture, with 59 percent of managers saying they ‘frequently’ check their emails outside of work – up from 54 percent in 2015.



January 30, 2018
Harnessing serendipity in the workplace is about more than facilitating the unexpected
by Ilkka Kakko • Comment, Technology, Workplace design
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