Search Results for: management

October 25, 2017

Wellbeing named as top priority for 2018 by human resources managers

A vox pop poll carried out by employee engagement firm Reward Gateway at a recent conference claims that wellbeing, pay and benefits and recognition will be the top employee engagement priorities for HR professionals in 2018. The research, which polled 565 HR professionals at Employee Benefits Live 2017, echoes two studies undertaken by the same firm earlier this year. These studies found that companies are looking to invest in areas which UK employees have said are crucial to them, but don’t feel as though their employers are adequately providing: wellbeing and recognition. As the top agenda point, the importance of wellbeing in the workplace was echoed in a study conducted in September 2017, which claimed that 22 million British workers, or 7 in 10 employees (71 percent), have felt stress or financial strain in the last five years. Despite these numbers, the same research also claims that a third of respondents said that their company currently offers no wellbeing programmes.

October 20, 2017

Office ping pong tables a waste of money as solution to low productivity

by Sara Bean • News, Technology, Wellbeing, Workplace, Workplace design

Over half (55 percent) of UK employees are productive for less than 30 hours per week yet UK employers plough money into quirky benefits that a majority of employees see as a distraction a new report claims. New research from Sage. ‘Why your workforce isn’t working’ found that while many companies invest in quirky benefits to keep staff happy, their employees aren’t impressed. Only 9 percent believe company outings are a valuable benefit, and even fewer were favourable on office games such as ping-pong – with only 6 percent saying they value it as part of the work experience. In fact, in some cases people felt these were doing more harm than good: with over half (55 percent) saying that they are distracting and decrease productivity. Commissioned by Sage People, the study spoke to 3,500 global workers to uncover what people really want from their employers. The UK findings show the disconnect between the benefits employers provide and what employees want.

October 20, 2017

Gulf in levels of employee engagement between US and Europe

by Mark Eltringham • Flexible working, News, Workplace

A new report from Gallup called The State of the Global Workplace (paywall although there is an information light executive summary) claims that only one in ten European workers are engaged with their work compared to 31 percent in the US and Canada. In the UK, British workers were found to be 11 percent engaged with around a fifth (21 percent) actively disengaged. The report cites American management practices as one explanation for the apparent gulf. One of the more notable findings from the study is that just 32 percent of Latin American residents aged 23 to 65 say they are employed full time for an employer compared to 56 percent of US and Canadian residents in that age range.

October 18, 2017

Calls for commercial property sector to have a greater focus on customer experience

by Mark Eltringham • News, Property, Workplace design

The UK commercial property industry is undergoing a fundamental shift towards a more customer centric approach, with an increasingly greater emphasis being placed on delivering outstanding customer service to occupiers. This is the key finding of a new report from The British Council for Offices (BCO) entitled ‘Office Service Standards and Customer Experience: a best practice guide’. While for those who hold a very traditional landlord occupier relationship this change in thinking, attitude and operation may feel revolutionary, the report argues we are already seeing the industry evolve across the board. It claims that this is accelerated by new ‘property sector disruptors’, who are driving a shift in the relationship between property owners and corporate occupiers. To ensure they are keeping pace with their changing requirements and aspirations, property owners and managers are increasingly realising the need to invest in building strong relationships with their occupiers

October 17, 2017

Unequal access and usage could hold back potential of global digital economy

by Mark Eltringham • News, Technology

Digital technologies continue to make impressive advances. Internet infrastructure is improving and the usage of digital tools is growing. The social impacts of digital innovation have also become more pronounced in diverse fields. However, progress is uneven across countries, businesses, and within societies. Broadening access to digital opportunities and helping those lagging behind to catch up would increase the benefits of the digital transformation and help ensure they are widely shared across economies and people, according to a new OECD report. The OECD Digital Economy Outlook 2017 says government policy has not kept pace with the digital innovation and transformation of economies and societies led by big technology firms. It calls on countries need to step up their efforts, invest more in education and skills and encourage greater use of advanced technologies like big data analysis and cloud computing, in particular by small businesses, to make the digital shift more productive and inclusive.

October 16, 2017

Third of employees complain employers do not offer any wellbeing programmes

by Sara Bean • News, Wellbeing, Workplace

Over half of employees would choose a company that cared about their wellbeing, over one that pays 10 percent more, a new survey claims. According to the research by Reward Gateway, over 22 million British workers, or seven in 10 employees (71 percent), have felt stress or financial strain in the last five years, however, a third of workers said their company currently offered no programmes and just 29 percent of respondents said that their company currently offers a physical programme. The findings also suggest a disparity of opinion between employee and employer. While over half (51 percent) of employers agree that their company shows they care about employees mental, physical and financial wellbeing, only 14 percent of employees say that their company couldn’t do more to show they care. But employers too would benefit from taking a more proactive approach to wellbeing, as more than half (52 percent) of UK employees agree that they would choose a company that cared about their wellbeing over one that pays more.

October 12, 2017

Working conditions and office design shown to impact on employee performance

by Sara Bean • Facilities management, News, Wellbeing, Workplace, Workplace design

New evidence of a strong correlation between productivity, creativity and even profitability with employee working conditions, such as: light, air, noise, health, culture, design, movement and the quality of furniture have been established in a new report. The syndicated research project, Wellness Together, carried out by Sapio Research, of 1000 UK based office workers and 50 Facilities Management experts, suggests a strong link between people feeling catered and cared for by their workplace/employers and how this impacts business performance. Wellness at work is a dominant theme in any discussion about the workplace. But this is not just a discussion about happiness, it is about creating cultures and environments that are conducive to commercial success. The study identifies that in order to achieve true ‘Wellness’ attention to every single component that can impact mental and physical health needs to be considered, from building structures and company cultures through to the physical furniture and fittings that employees require to work efficiently and effectively.

October 12, 2017

A third of UK employees ready to quit their jobs as half their time is spent on “work about work”

by Neil Franklin • News, Workplace

A new study claims that duplicated work, disorganisation, and micromanagement are widespread within UK businesses. The study claims that unproductive working practices in UK companies are rife, with 42 percent of employees saying they spend most of their time on futile “work about work” tasks, including status meetings, organising work, and tracking down information, as opposed to doing their actual work and moving projects forward. As well as impeding productivity, this is threatening staff retention: almost a third (31 percent) of UK employees admit they have either thought about leaving or actually left a job as a result of a culture which wastes their time on side issues.

October 11, 2017

Traditional department-based office layouts reduce efficiency and collaboration, say bosses

by Sara Bean • Facilities management, Furniture, News, Workplace, Workplace design

Nearly two thirds (64 percent) of senior executives say their offices are still structured on a traditional departmental basis, despite the fact that the majority of those polled in a recent survey (94 percent) believe project efficiency could increase significantly if they simply re-arranged their office seating plans to promote cross-departmental collaboration between team members. The new report Agile Ways of Working: The Great Leadership Disconnect from digital consultancy, Red Badger, claims that not only do these senior decision makers believe in the promotion of collaboration, but four out of five (81 percent) digital leaders in organisations who were additionally surveyed, strongly believed that an inflexible office layout actively led to delays in launching a product or service into the market or to customers. “Waterfall” ways of working (62 percent) and teams working on multiple projects at once (51 percent) were also among the most cited reason for delays in the past.

October 10, 2017

We (still) need to talk about mental health in the workplace

by Liam Butler • Comment, Wellbeing

In recent years we have made huge strides in moving discussions around mental health into the public arena. Celebrities such as Cara Delevingne, Ryan Reynolds, Gwyneth Paltrow and Brad Pitt have all come forward to share personal stories of their struggle with mental health problems. The Duke and Duchess of Cambridge and Prince Harry have also championed mental health awareness through the Heads Together campaign, a charity that aims to help people feel more comfortable with their everyday mental wellbeing and offer practical tools to help support their friends and family. The campaign rose to prominence in the media as the 2017 Virgin Money London Marathon Charity of the Year.

October 9, 2017

Our Twentieth Century approach to ergonomics has to change

by Mark Eltringham • Comment, Flexible working, Technology, Wellbeing, Workplace design

One of the big problems with the way some people talk about the term ‘ergonomic’ is that they tend to use it to describe the design of objects when really it’s about the relationship between a person and the things around them. It’s an abstract idea, about the relationships between design, facilities and management, so is dependent on a number of variables. When those variables change, what we understand to be good ergonomics changes too. The principle of ergonomics as we now understand it first came to prominence in the wake of the intensive growth in the use of computers. The legacy of this fixed view can be an approach based on an idea of desk-bound employees with a computer, whereas how we work now bears little resemblance to how we worked 20 years ago.

October 9, 2017

World Mental Health Day is a day to recognise our duty of care

by David Hope • Wellbeing

The five-year period since August 2012 has seen a 40 percent rise in mental health issues contributing to absenteeism in the workplace. Our data reveals this from examining more than 13 million days of absence across some 180,000 employees. With an estimated 31 million people working in the UK, this percentage rise is the equivalent of 4.34 million Days Lost Per Employee (DLPE) – or more precisely, an additional 1.25 million more days lost due to mental health in 2017 than 2012. And, in June to August this year, it was the most common reason for absenteeism in the UK.

This tells us two things that you don’t need to be a statistician to deduct. That there has been a steep increase in mental health absenteeism in recent years and that the summer months adds additional stress upon individuals. And this is at a time when we’d hope to be rewarded with some R&R time.

Holidays, and children being home from school, have a clear impact here, and these stresses can more often than not be carried over in to the workplace. But, with children back at school and the holiday season now over, we predict that absenteeism due to mental health issues will drop over the next three months and should account for 0.13 DLPE in November compared with 0.14 in August.

This is all very well but there’s no point in delivering this data if it’s not used in a positive way. We encourage employers to take a look at these trends and recognise who could be affected and where this may impact their business. And in doing so, implement policies accordingly to support those that are living with, or could be susceptible to, mental health issues.

Organisations should ensure their stress management policies are up-to-date, that staff are encouraged and comfortable raising stress related anxieties and concerns and line managers have sufficient training. By doing so, employers will see the benefit to their workforce in both health and productivity while making significant healthcare cost savings, too. There is a raft of information out there to help with this and HR and OH professionals are skilled at recognising signs and trends and helping those that require assistance. Every year World Mental Health Day recognises this awful illness and it deserves close attention. Because as corporate entities we don’t just have a commitment to the bottom line, we have a very serious obligation and duty of care to the wellbeing of our employees.

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David Hope is CEO of FirstCare