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Beware the great apex fallacy of workplace design

Beware the great apex fallacy of workplace design 0

workplace designOf all the memes and narratives that corrupt public discourse about workplace design, the most pernicious is the one that suggests there is a linear evolution to some grand end point called the Office of the Future. There is a natural human inclination to buy this sort of idea, fed by an assumption that what we find most interesting, aspirational and hence what we read and talk about forms a goal. Read any style magazine and you’ll see the same process at work in every facet of our lives. This is why so many people are quick to consume and then regurgitate the idea that what we see happening in the world’s great tech palaces and creative offices represents the apogees of design to which the rest of us must one day succumb. (more…)

Employees want good tech and flexibility but stick with their own fixed desk

Employees want good tech and flexibility but stick with their own fixed desk

Almost two-thirds of those staff (60 percent) say inadequate technology is the biggest productivity blocker at work and by failing to do its job properly it is making life difficult for employees. This frustration trumps unnecessary bureaucracy, inefficient processes and annoying colleagues – other factors that stop employees from being productive, claims research from Cloudbooking. The research suggests that the digital piece of the employee experience puzzle is more prominent  and important than expected – it is in fact the single most important factor with 90 percent of UK office workers who said efficient technology is important to their overall experience. Currently fewer than one in ten UK employees are “extremely satisfied” with their workplace experience, indicating there is significant room for employers to improve it by delivering better technological resources. However, despite wanting to embrace more flexible working, staff still prefer their own fixed desk.

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Filtering out the noise, the pathology of work, busy doin muffin and some other stuff

Filtering out the noise, the pathology of work, busy doin muffin and some other stuff

We might think that an inability to absorb the vast amount of information generated by our fellow humans and their machines is something of a modern phenomenon, but we’ve always known we can have too much of this particular good thing. Distringit librorum multitude, wrote Seneca in the First Century. An abundance of books is a distraction.

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London’s West End office market stays strong despite slow start to year

London’s West End office market stays strong despite slow start to year

The volume of transactions in London’s West End was down 45 percent, the lowest for January in over 10 years. This is to be expected with the continued ongoing Brexit negotiations, according to Savill’s, who expect to see a lower volume of transactions complete over the first quarter of this year. Despite this, space under offer still remains well above the long-term average, with 237,000 sq ft going under offer during the month. This held the overall total at just over 1.2m sq ft, giving a strong indication that leasing activity over the course of 2019 will remain robust. Pre-lets accounted for 42 percent of the overall sq ft let in January and there were five transactions to the Insurance & Financial sector and four to the Tech & Media sector.

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National Employee Appreciation Day? What a joke!

National Employee Appreciation Day? What a joke!

Today is (apparently) a hot new date for all employers’ calendars as we ‘celebrate’ National Employee Appreciation Day. This US import seems to be finding feet in UK workplaces as employers plan to hand out freebies, gifts and perks to their hard-working staff. We all like to receive a thank-you, and likely won’t turn down free cakes, boxes of chocolates, or an early-finish. However, ‘moments’ like these do nothing to improve employment conditions. They are often nothing more than hollow gestures, designed to show the outside world how great an employer is rather than demonstrate true appreciation.

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Communication skills trump experience as quality employers look for in candidates

Communication skills trump experience as quality employers look for in candidates

New research from The University of Law Business School has analysed over 700 keywords from the job specifications of 30 common business roles (across three popular job sites), to reveal what employers are looking for from candidates. The research highlights the crossover in skills and requirements across roles and industries, helping encourage those considering a career move, or just starting out in the world of business by showing how qualified they may already be for a new career. Its key finding is that employers are hugely more interested in people’s interpersonal skills than their work experience.

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The Hitchhiker’s Guide to the Workplace

The Hitchhiker’s Guide to the Workplace 0

the_hitchhikers_guide_to_galaxy_don_panic_desktop_1920x1080_hd-wallpaper-805696We know, and have for a long time, that the workplace is in a state of near constant flux and so we often fall into the trap of assuming that there is some sort of evolution towards an idealised version of it. That is why we see so many people routinely willing to suspend their critical facilities to make extravagant and even absurd predictions about the office of the future or even the death of the office. This is perniciously faulty thinking. However we can frame a number of workplace related ideas in terms of evolutionary theory, so long as we accept one of the central  precepts about evolution. Namely that there is no end game, just types progressing and sometimes dying out along the distinct branches of a complex ecosystem. As a nerdy sort of guy of a certain age, I’ve tended to frame my thoughts on all of this with reference to an idea from The Hitchhiker’s Guide to the Galaxy by the great Douglas Adams.

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The new issue of Work&Place, the most influential workplace journal in the world, is now available for free download

The new issue of Work&Place, the most influential workplace journal in the world, is now available for free download

We have published the latest Work&Place issue for Spring 2019. As always, it offers a diverse compilation of timely and provocative perspectives focused on the intersections between and among work, the workplace, technology, culture, and business strategy. You might start with Rob Harris’s call for shooting the messengers in his (highly responsible) rant on the dearth of meaningful research about the business value of open offices and the all-too-frequent unfounded claims about how wonderful open plan is.

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A four day week, people-watching at work, the art of AI and some other stuff

A four day week, people-watching at work, the art of AI and some other stuff

While the recent Finnish pilot of universal basic income had mixed results, a trial of the other most talked about solution to our problem with work – the four day week – has been reported as far more promising. A New Zealand financial services firm called Perpetual Guardian switched its 240 staff from a five-day to a four-day week last November and maintained their pay. The results (registration) included a 20 percent rise in productivity and improved staff wellbeing and engagement.

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Growth of flexible working locations in London is lowering the costs of office space

Growth of flexible working locations in London is lowering the costs of office space

Growth of flexible working locations in London is lowering the costs of office spaces

There is a boom in the number of new flexible working locations opening in Central London, which has seen a growth of 42 percent year-on-year. According to the new report by Office Freedom this growth is driving ever more competitive rates and lowering the cost of all kinds of office spaces within the capital. Over the last two years, office prices in Hammersmith have fallen by 29 percent, whilst Paddington is 32 percent cheaper as a direct result of greater flexible space availability. The rates in prestigious Knightsbridge are still amongst the highest in Central London, but have dropped by 38 percent between 2014 and 2018. (more…)

How do we reach consensus about what constitutes good design?

How do we reach consensus about what constitutes good design? 0

Gianluca_Gimini-Velocipedia-5In shows and the media, we are often invited to pass judgement on products and ideas that have been created by other people. The reviews that follow often cement some form of accepted view, even if we often outsource the decision making to people who are better placed to decide, or at least better enabled to express an opinion. Such judgements would not function at all in this regard unless there was some underlying consensus about what constitutes good and bad design at the same time that we all believed we know what good taste is and we all know a good piece of design when we see it. In so far as the consensus is universally accepted, we are all right. But how much do we really understand about the things that surround us and their design? And how meaningful is the consensus? In JG Ballard’s novel High Rise, recently made into a film, he writes of the disdain Anthony Royal, the architect of the eponymous tower has for the tastes of its residents.

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Why the gender pay gap is an enduring challenge for many organisations

Why the gender pay gap is an enduring challenge for many organisations

In April of 2018, large companies with over 250 employees were obliged to report their gender pay gap for the first time. Headlines that week were dominated by some of the surprise and shock of the extent to which women were paid less in majority of the companies reported, while for many women it just confirmed our hidden beliefs. There was a slight optimism, however, that there can only be progress. However, many companies who are reporting their new pay gap for this year show that rather than progress, many have increased their gaps. Why is this the case?

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