January 2, 2024

We are not blank slates and we don’t adapt to change in predictable ways

by Mark Eltringham • Features, Flexible working, Wellbeing

An idea that has never really gone away, but which seems to be enjoying a new lease of life is the tabula rasa. The conception of people as a blank slate is something that has crept back into mainstream political and social thought for a variety of reasons. Arguably, it is also behind many of the most misleading notions about work and workplace design, perhaps most importantly that a change to some single element or characteristic of a working environment will lead to a specific outcome in the behaviour of people. More →

December 8, 2023

Inclusive office design is essential if we want offices to be worth the commute

by Guzman de Yarza Blache • Comment, Workplace design

Corporate culture has fundamentally changed since the pandemic and with it, so has the way employees interact with the office. This has put leaders under pressure to create experiences for employees that complement, and in some ways even compete with, the comforts of home. Organisations now understand the immense potential for sustainable, inclusive office design, and people-centric real estate strategies to drive positive change and fuel growth. More →

December 8, 2023

Ten years of Insight and a few things I think I know (one of our most read pieces this year)

by Mark Eltringham • Comment, Flexible working, Technology, Workplace, Workplace design

This website started in late 2012 as a way for me to explore both a new media format and a new way of thinking about work and workplaces. I’d already been active in various roles in the workplace, design and facilities sector for twenty odd years, but needed a new challenge. And this was it. I was going for a ride with an idea to see where it went. More →

November 23, 2023

Half of work related illness is down to stress, depression or anxiety

by Jayne Smith • News, Wellbeing

Nearly two million workers in Great Britain reported suffering from work-related ill health in 2022/23, according the latest annual statistical report from the UK’s Health and Safety Executive. The statistics reveal that 1.8 million workers reported they were suffering from work-related ill health in 2022/23, with approximately half of the cases down to stress, depression or anxiety. In the recent years prior to the COVID-19 pandemic, the rate of self-reported work-related ill health had been broadly flat, but the current rate is higher than 2018/19. More →

November 16, 2023

Anger is an energy when it comes to getting things done

by Neil Franklin • Business, News

Anger may have the public image of a negative emotion, but it can also be a powerful motivator when it comes to achieving important goals, according to research published by the American Psychological Association. To better understand the role of anger in achieving goals, researchers conducted a series of experiments involving more than 1,000 participants and analysed survey data from more than 1,400 respondents. In each experiment, researchers elicited either an emotional response (such as anger, amusement, desire or sadness) or a neutral emotional state, and then presented participants with a challenging goal. The research was published in the Journal of Personality and Social Psychology. More →

November 12, 2023

Financial uncertainty, wellbeing and supply chain disruption revealed as top risk factors

by Mark Eltringham • Business, News

According to new research by Marsh, an insurance broker and risk advisor, companies across the UK are most concerned about the impact of financial uncertainty (34 percent), employee health and wellbeing (31 percent) and supply chain disruption (23 percent) on their businesses over the next 12 months. The findings come from Marsh’s UK Business Risk Report 2023 [registration], which features data obtained in May and June 2023 from over 2,100 UK businesses with turnover of between £100,000 and £500 million + per year. Now in its third year, the report explores how circumstances over the last 12 months have impacted the business risk appetite and approach to risk management among UK companies, and identifies their priorities for the year ahead. More →

November 3, 2023

Reimagining the workplace: three keys to wellbeing, connection, and change

by Freddie Steele • Company news, Wellbeing, Workplace design

Miller Knoll has introduced a new framework that helps organisations uncover the purpose of their workplace. The approach addresses the human needs of employees to improve their wellbeing, fosters a sense of community and connection, and helps organisations navigate, prepare, and design for change. The firm sets out its thinking here. More →

October 31, 2023

The brain builds its sense of self from the people around us

by Sam Ereira • Features, Wellbeing

We are highly sensitive to people around us. As infants, we observe our parents and teachers, and from them we learn how to walk, talk, read – and use smartphones. There seems to be no limit to the complexity of behaviour we can acquire from observational learning. More →

October 26, 2023

Hybrid working and technology are key drivers of change for organisations, claims report

by Neil Franklin • News, Wellbeing, Workplace

The latest findings from the CIPD’s People Profession 2023: UK and Ireland survey report, which surveyed 1,456 HR and workplace professionals across the UK, show that technology and hybrid working have had a significant impact on their roles and organisations. The report found that rapidly evolving technology, like generative AI, is having an impact on people teams as well as the wider business. Over half of UK people professionals, 55 percent, surveyed believe that advancing technology is transforming the way HR teams operate and deliver in their role.

October 17, 2023

CIPD announces programme for 2023 Annual Conference and Exhibition

by Freddie Steele • Company news

The CIPD has revealed its programme, including an exciting line-up of speakers, for its Annual Conference and Exhibition 2023, taking place at Manchester Central and online across 8-9 November. This year’s event will focus on supporting people professionals to create a bolder future for the profession. The event will provide insights into the changing world of work and key challenges facing the profession, helping HR, OD and L&D practitioners to take decisive action when confronted by these challenges in their own organisations. More →

October 16, 2023

Half of workplace grievances down to spats between colleagues

by Jayne Smith • News, Workplace

Feuding and conflicting colleagues account for nearly half (47 percent) of all workplace grievances, according to a new poll from employment law and HR consultancy firm, WorkNest. Nearly four in ten (38 percent) businesses believe this is down to employees becoming less tolerant, with factors such as mental health and stress (24 percent) and organisational change (24 percent) also suspected to be contributing to conflict between employees or between employees and line managers. More →

October 10, 2023

Hybrid working should be supported by a licence

by Jayne Smith • Flexible working, News, Wellbeing

A new report from workplace consultancy Advanced Workplace Associates (AWA) suggests that organisations could introduce a licensing system to ensure employees have the conditions to deliver high performance and work safely, in a hybrid working model. This follows AWA’s most recent Hybrid Index Report, a study of nearly 120 workplaces in 22 countries, representing 155,000 employees, which found that workers are still only coming into the office an average of 1.75 days a week. More →