Search Results for: office

March 7, 2019

A workplace chatbot might soon be one of your new best friends

by John Hildebrands • Comment, Technology

If you’ve ever wished you could delegate certain routine tasks to an assistant, then a chatbot could be just what you need. Staff working for Unilever will soon be able to get HR advice from Una, a new member of staff who will be available worldwide and at any time of day. Una is a chatbot, capable of conversing with employees in 106 countries, using 32 languages, Unilever’s Keith Williams told a conference last year . Unilever employees can contact Una through Skype for Business and complete tasks such as getting information about benefits, claiming for healthcare or selling shares. It saves time poring over FAQs or filling-in forms, and it frees HR staff for more complex queries. (more…)

March 6, 2019

Beware the great apex fallacy of workplace design ⁰

by Mark Eltringham • Comment, Flexible working, Furniture, Technology, Workplace design

Of all the memes and narratives that corrupt public discourse about workplace design, the most pernicious is the one that suggests there is a linear evolution to some grand end point called the Office of the Future. There is a natural human inclination to buy this sort of idea, fed by an assumption that what we find most interesting, aspirational and hence what we read and talk about forms a goal. Read any style magazine and you’ll see the same process at work in every facet of our lives. This is why so many people are quick to consume and then regurgitate the idea that what we see happening in the world’s great tech palaces and creative offices represents the apogees of design to which the rest of us must one day succumb. (more…)

March 6, 2019

Flexible working means longer hours and different outcomes for fathers and mothers

by Mark Eltringham • Flexible working, News, Wellbeing

Flexible working and especially the ability to work from home mean that people tend to work longer hours, a study published by the Hans Böckler Foundation in Germany claims. According to the study, working mothers and fathers make different uses of flexible working practices. While fathers spend substantially more time working, mothers work only a little more overtime, primarily because they are more likely to be balancing work with extra childcare duties. The report concludes that while flexible working should help to balance work and family life, in practice it can also reflect and cement traditional gender roles. The report calls for greater clarity and more onus on fathers to take a greater responsibility for childcare, although it notes that flexible working does not offer workers of either sex more free time. (more…)

March 6, 2019

It’s not a skills gap, it’s a diversity gap

by Agata Nowakowska • Comment, Workplace

As digital transformation impacts organisations in every industry, the workplace as we know it is evolving fast. For IT leaders, the accelerated rate of technological change means the pressure is on to deliver, manage and secure new platforms. But the wider ramifications of digitalisation projects are proving profound, leaving business executives facing a dilemma. (more…)

March 6, 2019

Less time spent commuting is key to workplace wellbeing

by Neil Franklin • Flexible working, News

Lenovo has released a study on ‘Britain’s evolving workplace’ (registration). It claims that more than three quarters (76 per cent) of those that have no commute by working from home are overall satisfied with their job and a third (37 per cent) of those surveyed admit to choosing their current role based on its close proximity to their home. The report claims that the changing nature of the modern workplace benefits both workers and employers, with one in ten workers most productive outside of typical 7am to 6pm working hours and a quarter (26 per cent) wishing to work more flexible hours.

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March 6, 2019

City of Cambridge to digitally clone itself in bid to tackle congestion and pollution

by Neil Franklin • Cities, News, Technology

Smart Cambridge and researchers from the Cambridge Centre for Smart Infrastructure and Construction (CSIC) at Cambridge University have announced plans to create a digital clone of the city to explore how congestion and commuting times can be reduced and air quality improved. Researchers at the University of Cambridge-based CSIC and officers from Cambridgeshire County Council’s transport, sustainability and planning departments are examining how digital technology and data can be used to support decisions and make improvements.

The study will focus on the creation of a digital twin prototype, combining traditional urban modelling techniques, new data sources and data analytics. The prototype will include the recent trends of journeys to work in Cambridge, including how people of different ages and employment status travel to work and how different factors affect their travel. It will also explore future possible journeys to work based on transport investment, housing developments and how flexible working and new technology may impact commuting. A web-based modelling platform will also visualise future development options and give people an opportunity for feedback.

“Digital twins have the potential to help cities develop more holistic policies which will assist in addressing some of the very real challenges urban areas face such as congestion, pollution and the need to become more sustainable,” said Dan Clarke, strategy and partnerships manager for Smart Cambridge.

CSIC led a workshop with council officers in December which helped them to understand local requirements and how they can deliver a digital twin prototype which responds to imminent city challenges and supports the policy goals of improving air quality and reducing congestion.

“We are now working on the prototype and will deliver an initial version in eight weeks,”said CSIC research associate Dr Timea Nochta. “We will continue to develop it alongside the council so that it can be used to its full potential and so that officers feel confident in asking the right questions for technology to answer.”

Claire Ruskin, executive board member for the Greater Cambridge Partnership, and CEO of Cambridge Network, said: “We have worked together to collect and understand information before, and Smart Cambridge is delighted to be working with university teams again. We can begin developing next-generation tools for supporting plans and policies to give people alternatives to their cars to help improve journeys, reduce congestion and improve air quality in Greater Cambridge.”

The project has been funded by the Ove Arup Foundation and the Centre for Digital Built Britain. The work of Smart Cambridge is supported by the Connecting Cambridgeshire programme, led by Cambridgeshire County Council, with investment from the Greater Cambridge Partnership. CSIC is an Innovation and Knowledge Centre funded by the Engineering and Physical Sciences Research Council, Innovate UK and industry.

Image: Andrew Dunn

March 5, 2019

Designing a better workforce: how workplace design can impact wellbeing

by Mary Lawrence • Comment, Wellbeing, Workplace design

In a recent survey, 95 percent of office workers said their physical work environment is important for their wellbeing and mental health. However, half believe their current working environment does not have a positive effect on their mental health, wellbeing, mood and productivity. The issue of employee wellbeing has risen up business’ agendas in recent years, and, as part of the drive for better mental health support for workers, companies are looking at ways in which the physical workplace can improve the mental health of their employees.

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March 5, 2019

Employees want good tech and flexibility but stick with their own fixed desk

by Sara Bean • AI, Facilities management, Flexible working, News, Technology, Workplace

Almost two-thirds of those staff (60 percent) say inadequate technology is the biggest productivity blocker at work and by failing to do its job properly it is making life difficult for employees. This frustration trumps unnecessary bureaucracy, inefficient processes and annoying colleagues – other factors that stop employees from being productive, claims research from Cloudbooking. The research suggests that the digital piece of the employee experience puzzle is more prominent and important than expected – it is in fact the single most important factor with 90 percent of UK office workers who said efficient technology is important to their overall experience. Currently fewer than one in ten UK employees are “extremely satisfied” with their workplace experience, indicating there is significant room for employers to improve it by delivering better technological resources. However, despite wanting to embrace more flexible working, staff still prefer their own fixed desk.

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March 5, 2019

Digital transformation offers great opportunities for firms, but at a risk

by Neil Franklin • News, Technology, Wellbeing

Digital technology can improve our lives but it also poses a major risk of widening social inequality and blocking opportunities for people without the skills to navigate the online world safely, according to a new OECD report. A mix of technical, emotional and social skills is a pre-condition for people to combine their digital and real lives in a balanced way, and to avoid the mental health problems and other risks linked to abuses of online technologies, the report says.

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March 4, 2019

Filtering out the noise, the pathology of work, busy doin muffin and some other stuff

by Mark Eltringham • Comment, Features

We might think that an inability to absorb the vast amount of information generated by our fellow humans and their machines is something of a modern phenomenon, but we’ve always known we can have too much of this particular good thing. Distringit librorum multitude, wrote Seneca in the First Century. An abundance of books is a distraction.

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March 4, 2019

One Dorset Street becomes first Fitwel certified building in Hampshire

by Neil Franklin • Company news, Wellbeing, Workplace design

One Dorset Street in Southampton has become the first building in Hampshire to achieve Fitwel certification, the system for designing and operating buildings that claims to actively improve occupant health, and also commands the highest commercial rent in Southampton (£24.50psf). The investment in One Dorset Street aims to support occupiers who understand that employee wellbeing is critical to their commercial success.

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March 1, 2019

National Employee Appreciation Day? What a joke!

by Helen Jamieson • Comment, Flexible working, Wellbeing

Today is (apparently) a hot new date for all employers’ calendars as we ‘celebrate’ National Employee Appreciation Day. This US import seems to be finding feet in UK workplaces as employers plan to hand out freebies, gifts and perks to their hard-working staff. We all like to receive a thank-you, and likely won’t turn down free cakes, boxes of chocolates, or an early-finish. However, ‘moments’ like these do nothing to improve employment conditions. They are often nothing more than hollow gestures, designed to show the outside world how great an employer is rather than demonstrate true appreciation.