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February 5, 2015

Digital economy spreads nationwide but London still dominates

by Mark Eltringham • News, Property, Technology

The UK Government has published what it says is the first comprehensive analysis of the UK’s digital economy clusters as part of an ‘interactive data project’ called Tech Nation*. The project shows the development of digital businesses by region across the UK. The project has been developed by Tech City UK, the government’s flagship organisation focused on the UK’s digital economy. The project suggests that there are now nearly 1.5 million jobs in the UK digital sector with around three quarters (74 percent) of them outside London. While the Government is keen to portray this as a nationwide success story, this still means that there are twice as many jobs per head in London’s digital sector as the national average and, as we reported earlier, the Government’s rollout of fast broadband to rural areas remains woefully inadequate.

February 5, 2015

Rural areas overlooked by Government’s broadband rollout

by Mark Eltringham • Flexible working, News, Technology

The disjointed approach of the UK Government to the rollout of fast broadband is evident with the publication of a new report from the Environment, Food and Rural Affairs Committee. In true The Thick Of It fashion, the report appeared just as the head of the Cabinet Office Francis Maude was speaking at this week’s Slate 15 event praising the Government’s successes in the development of digital services. While progress is being made in many areas, it’s also clear that the patchy roll-out of fast rural broadband is holding back rural businesses and workers. The new report claims that people in rural areas are largely overlooked by the government’s £1bn Broadband Delivery UK project which aims to have broadband in all UK properties by 2017, including superfast broadband in 95 percent.

February 4, 2015

Employers fail to design inclusive workplaces for disabled jobseekers

by Sara Bean • Facilities management, Legal news, News, Workplace, Workplace design

Organisations that claim to be equal opportunities employers need to consider whether their workplace has an inclusive design. According to research commissioned by the Recruitment Industry Disability Initiative (RIDI) there is a significant disparity between the perceptions of candidates and recruiters in terms of the provision of ‘reasonable adjustments’ to accommodate disabled job seekers – a legal requirement under the Equality Act 2010. Despite the fact that 82 percent of recruiters claim reasonable adjustments are made to cater for disabled jobseekers, 58 percent of candidates say that no such adjustments exist. The research also found that up to 37 percent of disabled candidates have been discriminated against during recruitment, while 82 percent have reported a negative experience with a recruitment consultancy, which they attribute to a lack of knowledge of disability issues.

February 4, 2015

Flexible workers returning to the office to re-engage with employers

by Mark Eltringham • Flexible working, News, Workplace, Workplace design

Research by office furniture maker Steelcase claims to show that the cost of disengaged employees is having a major impact on the performance of businesses. As a result many are now encouraging staff to spend more time in the office and working alongside colleagues as a way of re-engaging them. The report claims that in the UK only 83 percent of employees say they are disengaged at work with just 17 percent claiming to be actively engaged, compared to 30 percent in the US. This level of disengagement should be of serious concern for organisations, according to Catherine Gall, Director, Design Alliances for Steelcase.”Speaking at the HR Directors summit in Birmingham this week, she said: “The impact of employee engagement – or the lack of it – cannot be underestimated. It is a global issue and is affecting a wide range of companies.”

February 3, 2015

Government publishes details of UK’s digital infrastructure for first time

by Mark Eltringham • Flexible working, News, Public Sector, Technology

The UK government has today published new information about over 13,000 miles of publicly owned digital infrastructure and outlined steps to ensure that these networks are used to improve connectivity for users and businesses across the country. Each year the government claims to spend around £1.5 billion of taxpayers’ money on public sector networks, including signal masts, fibre optics, and cables but had no comprehensive database of the details of the current infrastructure. The Government now hopes that the publication of the details of the nation’s public digital infrastructure will allow its spare capacity to be used effectively, to minimise the chance that a lack of knowledge will lead to unnecessary duplication and to allow more parts of the UK to enjoy better digital coverage and enhance the benefits of flexible working.

February 3, 2015

UK Government lays out its plans and hopes for Internet of Things

by Mark Eltringham • Facilities management, Legal news, News, Technology

Ofcom, the UK Government’s regulatory body for the telecoms industry, has published its strategy to establish the ways in which the UK can have a leading role in the development of the Internet of Things. The technology, which links objects to each other wirelessly, is already installed in some 40 million devices in the UK and Ofcom predicts this number will grow in to the hundreds of millions by 2022 with more than a billion daily transfers of information. The report is calling for a collaborative programme of work led by the private sector and government to create a regulatory and business environment that encourage the uptake of the technology and drives investment and innovation. The report lays out the key criteria needed to make this a reality and presents a range of scenarios in which the technology yields discernible benefits.

February 3, 2015

Development of urban infrastructure held back by city leaders

by Mark Eltringham • Cities, News, Property, Public Sector

The main obstacles to the implementation of urban infrastructure are those raised by the organisations and people who do most to champion them. That is the standout finding of a new report, Urban Infrastructure Insights 2015, published by the Economic Intelligence Unit and FCC Group. The survey of more than 400 business leaders and policy makers worldwide found that a majority believe the greatest impediment to the development of urban infrastructure is a lack of will and skill amongst civic leaders and officials. Lack of political will was cited by 40 percent of respondents, alongside a lack of skills among officials (39 percent), and poor governmental effectiveness (34 percent). Lack of funds was cited by 34 percent. Policy makers were especially scathing about city leaders with more than half citing their lack of skills and knowledge.

February 2, 2015

Staff calling in sick could be a symptom of management malaise

by Sara Bean • Comment, News, Wellbeing, Workplace

If your office seems strangely quiet this morning it might be due to the fact today is ‘national sickie day’. The first Monday in February is the day of the year which traditionally sees the highest number of workers calling in sick. It’s been argued that many of these people could in fact be looking for a new job, but whether your staff are sick or on a job interview, these absences may be indicative of a deeper problem, and it in all probability lies with the quality of their managers. According to recent research, one in seven people (16%) have had to take sick leave due to a bad manager and a fifth of people would turn down a job offer if their new manager had a bad reputation. The research also found that those who find themselves being poorly managed are more likely to take radical action and leave a job than tackle the issue with their HR department.

January 30, 2015

British workers suffer in silence in noisy office environments

by Mark Eltringham • News, Workplace design

New research from Avanta Serviced Office Group claims that noise in the office environment is severely damaging the productivity of British businesses. The study of more than 1,000 UK office workers found that although over 80 percent of employees claim to being regularly distracted by noise in the workplace, fewer than half complain about it. Instead around a third admit they simply take themselves somewhere quieter such as their homes or a cafe or library. The study also identifies the distractions that bother people the most, most deriving directly from their colleagues including overheard conversations, ringtones, loud eating habits, whistling, music and even people talking to themselves. Compared to these human sources, the racket generated by inanimate objects features low down the list of irritants.

January 29, 2015

Wellness programmes may be causing more problems than they solve

by Mark Eltringham • Knowledge, News, Wellbeing, Workplace

Far from making employees healthier, a corporate focus on their wellness may actually be making them unhappier and more prone to illnesses. That is the conclusion of a new book published by two researchers at Cass Business School and Stockholm University. In the book, The Wellness Syndrome, the authors Andre Spicer and Carl Cederström claim that the fixation with monitoring wellbeing and initiating wellness programmes may be having the obverse effect to that intended. The book argues that an obsession with wellness obliges some people to pretend to be happy at work, even when they are not and that the pressure to fit with a corporate notion of what constitutes a ‘well’ person makes them depressed and anxious that they will be labelled by their employer and colleagues if they don’t fit an ideal.

January 29, 2015

New report aims to demystify successful workplace design strategies

by Mark Eltringham • Facilities management, Knowledge, News, Workplace design

Still from Jacques Tati’s Playtime

A new report aims to demystify the debate about the factors that determine an effective workplace design strategy. The Workplace Evolutionaries group in partnership with the International Facility Management Association (IFMA) Workplace and IFMA Foundation have published what they claim is the definitive workplace guide: Applying What Scientists Know about WHERE and HOW people work best. The author is Dr. Sally Augustin who argues that the study offers a comprehensive repository of research that ‘organises the tremendous body of empirical study that has been conducted in the social and physical sciences which is applicable to workplace managers and designers.’ The result is a study that looks to do away with black and white choices and considers workplace design and management issues with the sophistication they merit.

January 28, 2015

How well designed office hives can foster swarm intelligence

by Lee Parsons • Comment, Facilities management, Workplace design

A beehive in your back-garden is hardly ideal, nor is stumbling across an ants’ nest while searching for a picnic spot. However, these swarms have become the inspiration for a revolutionary new way of working. Swarm intelligence describes how a group of people find effective solutions to difficult problems and their ability to adapt automatically to changing environments and work as a team of equals. To get the full benefits of swarm intelligence, we need to make sure that our offices have areas where staff can collaborate. There can be no rigid structures or process chains that ideas have to go through. The flow of knowledge shouldn’t be restricted. It should be allowed to flood through our businesses and offices and take no account of whether the people sharing knowledge, ideas and opinions have been with a company for five days or five years.