January 19, 2018
Bad managers who fail to support employees are driving talented staff away
A new survey suggests that bullying, aggressive behaviours and micro-management is endemic within the British workplace. The research by YouGov on behalf of MHR found that 80 percent of employees having experienced what they consider poor management, or a poor manager, at least once during their career; 73 percent of employees who have experienced poor management or a poor manager have considered leaving a job and, among these, a staggering 55 percent actually left their job because of bad management. When asked whether managers are equipped to deal with the human or emotional side of management, 58 percent of respondents said that they are not. Bad managers were described as often inexperienced, out of their depth, lacking the necessary people skills, expressing favouritism, failing to offer recognition and feedback and failing to communicate effectively. But the most shocking comments were around the subject of mental health, with several respondents citing a complete disregard or lack of awareness of issues surrounding mental health in the workplace. As well as failing to support employees suffering from anxiety or depression, several respondents claimed that their manager was directly responsible for causing the decline in their mental health.
Managers are working an extra 44 days a year over and above their contracted hours, up from 40 days in 2015. These long hours are taking their toll, causing a surge in sick leave amongst managers suffering from stress and mental ill health, claims the Chartered Management Institute (CMI), which is calling on UK employers to provide greater support. Long hours and constant communication are having a detrimental effect on the wellbeing of managers it argues resulting in one in ten managers taking time off for mental health in the last year, and for those who do take time out, it’s for an average of 12 days. Of the 1,037 managers surveyed for the report, the average boss puts in an extra day each week. This is an extra 7.5 hours beyond their contracted weekly hours (44.4 hours actual compared to 37.3 contracted), adding up to an extra 43.8 days over the course of the year. This is up from 39.6 days in 2015. The rising gap between contracted and actual hours of work is in addition to an ‘always on’ digital culture, with 59 percent of managers saying they ‘frequently’ check their emails outside of work – up from 54 percent in 2015.
Two-thirds (64 percent) of employees have gone to work despite being unwell over the last 12 months, claims a new survey which found that a quarter (26 percent) of people worried that their absence will be a burden on their team. The research by Bupa shows that more than one in four (27 percent) employees ignore their doctor’s orders to stay at home and ‘soldier on’. A third of employees would go to work despite back pain or issues related to their joints and, disturbingly, a similar number (29 percent) head to work when suffering from mental health issues such as depression. As two of the most common reasons to be signed off work, Bupa’s experts fear these employees risk worsening their health, increasing the likelihood that they’ll need a prolonged period of time off work further down the line. The findings come at a time when increasing productivity is a strategic goal for most business leaders in 2018. But high levels of ‘presenteeism’ are in fact associated with loss of productivity and reduced performance – as employees who push themselves into work when unwell, risk delaying their own recovery
December 19, 2017
We need to have an honest conversation about presenteeism
by Steve Brewer • Comment, Flexible working, Workplace design
We have talked before about the risks of over thinking problems. It is not just something that consultants, designers and the workplace intelligentsia are guilty of – everyone does it. It is why we do not switch off when we are ill and still insist on going to work. We over think the consequences of not being in our workplace. Likewise, many traditional line managers simply cannot get their head around their teams working from home. After all, modern management mantras all talk about creating a great atmosphere in which teams all work together – in the same space at the same time? We all tend to over complicate most things and that is one of the main reasons in the UK we struggle with the concept of working from home. A consequence of this is the rise in presenteeism, which is mainly linked to illness, people ignoring how bad they feel and because of a perceived pressure, still turning up for work.
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