January 29, 2018
Financial companies learning to better utilise office space to attract right talent
Financial services organisations are reducing the amount of commercial office space they require as they adopt more flexible work styles. This is according to a new report from HOK’s US team, The New Financial Workplace, an investigation into the threats and challenges facing the financial services industry, with a special focus on how new technologies like cryptocurrency, biometrics and blockchain are disrupting the sector. Financial services companies are being challenged by the emerging fintech industry, says the report, which is projected to grow to $8 billion in 2018. These traditional companies must adopt the cultures and workplace design practices of the technology industry to stay ahead.
The UK has been ranked as the eighth best country in the world for the ability to attract, retain, train and educate skilled workers, but while its ability to leverage diversity for talent competitiveness is boosted by its global knowledge skills – the UK is undermined by its weaker performance on tolerance and gender equality. According to the Global Talent Competitiveness Index GTCI) produced by the Adecco Group, with international business school INSEAD and Tata Communications, the UK has a particularly strong pool of global knowledge skills, a variable for which it is ranked third in the index boosted further by its strong regulatory, market and business landscape. But this is undermined by its internal openness, where it still lags behind, especially when it comes to gender equality. The report also suggests that although Article 50 was triggered in 2017, the ongoing negotiations and continuing lack of clarity over the UK’s position once it leaves the European Union in 2019, means the impact of Brexit is not yet clear.
Managers are working an extra 44 days a year over and above their contracted hours, up from 40 days in 2015. These long hours are taking their toll, causing a surge in sick leave amongst managers suffering from stress and mental ill health, claims the Chartered Management Institute (CMI), which is calling on UK employers to provide greater support. Long hours and constant communication are having a detrimental effect on the wellbeing of managers it argues resulting in one in ten managers taking time off for mental health in the last year, and for those who do take time out, it’s for an average of 12 days. Of the 1,037 managers surveyed for the report, the average boss puts in an extra day each week. This is an extra 7.5 hours beyond their contracted weekly hours (44.4 hours actual compared to 37.3 contracted), adding up to an extra 43.8 days over the course of the year. This is up from 39.6 days in 2015. The rising gap between contracted and actual hours of work is in addition to an ‘always on’ digital culture, with 59 percent of managers saying they ‘frequently’ check their emails outside of work – up from 54 percent in 2015.
The proportion of flexible space within occupier portfolios will continue to increase in 2018; a growing adoption of technology will redefine buildings, workplaces and portfolios; and it will be a year of decision for many businesses regarding Brexit. These are among the ‘UK Property Predictions 2018’ report from JLL which covers a range of different topics, with a particular focus on UK corporate occupiers. The report claims that traditional static portfolio concepts are being redesigned to incorporate new formats of space, co-working and a more fluid and diverse range of space options that support creativity, innovation and collaboration. 
December 21, 2017
Commercial property is undergoing tech disruption, but not as some believe
by Polly Plunket-Checkemian • Comment, Facilities management, Property, Technology
According to a recent report, executives in the commercial property sector have significant reservations about emerging disruptive technologies such as Big Data and predictive analytics, augmented and virtual reality, Blockchain and driverless vehicles, but see huge potential for process automation. Disruption is a strong word. It conjures up apocalyptic images and radical interventions leaving unrecognisable outcomes in its wake. Big terms like artificial intelligence, Internet of Things (IoT) and big data bring equally big expectations. For those of us at ground level, it’s hard to see the cumulative impacts of the many changes taking place around us. It’s also hard not to share the same view expressed above. Future-gazing is nice to a point, but board level conversations like to take signposts from what is actually happening around them as well, and the commercial property sector is no exception. This sector is undergoing profound disruption but not necessarily from Silicon Valley’s headline grabbers.
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