About Mark Eltringham

Mark is the publisher of Workplace Insight, IN magazine, Works magazine and is the European Director of Work&Place journal. He has worked in the office design and management sector for over thirty years as a journalist, marketing professional, editor and consultant.

Posts by Mark Eltringham:

September 18, 2015

What Robert Frost can teach us about the changing workplace

by Mark Eltringham • Comment, Facilities management, Flexible working, Technology

The great Twentieth Century American poet Robert Frost is arguably best known these days for two quotations that have – usually in bastardised versions – entered into common usage. The first is the final verse of his poem The Road Not Taken, and especially the final three lines: “Two roads diverged in a wood, and I /I took the one less traveled by, / And that has made all the difference.” The second is a quotation: “The brain is a wonderful organ; it starts working the moment you get up in the morning and does not stop until you get into the office”; which should be pinned up in every reception area and is usually rendered as something like ‘when you get to work, don’t leave your brain at the door.’ Both come to mind when you read something like the report entitled ‘Next Generation Working Life’ from Ericsson’s Networked Society Lab.

September 17, 2015

Growth of on demand economy is transforming work and workplaces ⁰

by Mark Eltringham • Comment, Flexible working, News, Technology, Workplace design

Some of the key characteristics of the workplace of the near future are starting to crystallise pretty rapidly. In many ways, employees are aware of this to a greater extent than employers, legislators and politicians. For example, this week and over recent weeks Uber has been arguing in courts around the world that its drivers are not employees but are in fact self-employed. This is the shape of things to come. In the UK, around a fifth of the workforce is already freelance or self-employed, something which politicians like to misinterpret as small business, possibly because it makes them look better because they associate it with entrepreneurialism and the prospects of these firms employing other people. The idea this is simply not the case is supported by a new report from software provider Intuit which claims that just 13 percent of British workers think they will be in traditional employment in 2025.

September 16, 2015

Many SMEs know how staff contribute to growth but still ignore their wellbeing ⁰

by Mark Eltringham • News, Wellbeing

The owners and managers of British small businesses understand that employees are critical to their success but a surprisingly large proportion believe that their health and wellbeing is not something that should be a concern for the firm. That is the main claim of a new survey from healthcare provider Bupa. According to its study of 500 small business owners and directors, two thirds (63 percent) agree that employing the right people is critical to the growth of the business in its early stages. Yet, less than half (46 percent) believe employee health and wellbeing will play a key role in their future growth strategy. This is in spite of the fact that three quarters (76 percent) of SMEs who have had an employee take a long sickness absence reported a significant impact on the growth of their business. Meanwhile, nearly half (46 percent) believe even an early short-term absence would have had an adverse effect.

September 15, 2015

Rapid growth in the number of offices converted to residential use ⁰

by Mark Eltringham • Cities, Knowledge, News, Property

The 2013 introduction of new laws which allow greater scope for the conversion of UK offices to residential use is now beginning to have a major impact on the commercial property market, according to a new report from the British Council for Offices (BCO). According to the study, which focuses in particular detail on London and Bristol, more than 6 million sq. ft. of office space was converted to residential use last year following the launch of Permitted Development Right (PDR). This is likely to increase dramatically over the next few years, especially in the capital. A report published last year by Lambert Smith Hampton claimed that there had been a huge leap in applications following the introduction of the new laws and the BCO study confirms the existence of pent up demand from the number of approved schemes yet to be implemented.

September 14, 2015

Staff already dreading the advent of Gen Z at work, claims report ⁰

by Mark Eltringham • Wellbeing, Workplace

If, like us, you’ve grown tired of the endless media focus on Generation Y and its often unfair portrayal based on a clump of stereotypes, then brace yourself. Generation Z, defined as people currently under the age of 19, is now entering the workforce and, according to a new study commissioned by Ricoh Europe, the three demographics it will join at work are dreading it. Nearly two thirds (63 percent) of Baby Boomer, Generation X and Generation Y employees surveyed in in Europe, Middle East and Asia say they expect workplace tensions to increase with the arrival of a fourth generation and half (52 percent) say their employers are already failing to meet the needs of different generations in the workplace. More positively, there was almost universal agreement (89 percent) amongst the 3,300 respondents that a diverse workforce is an asset to a business.

September 14, 2015

Specific types of office design could be the source of conflict at work ⁰

by Mark Eltringham • Knowledge, News, Workplace, Workplace design

A new study from Swedish researchers suggests that the layout of offices not only affects how people respond to noise at work but may also be a source of conflict between co-workers. According to the study of more than 5,000 office workers, men and women are likely to react differently to specific types of office layout. Perhaps surprisingly, the researchers found that conflict is less commonplace in open plan offices than it is in workplaces that apply contemporary models of office design that offer workers a choice of how and where to work. They conclude this may be linked to the type of work associated with these particular layouts. The study also claims that women are more bothered by noise in these types of offices than men. According to the study, there was also a more readily discernible link between office type and workplace conflict for women than for men.

September 11, 2015

London’s allure for Millennials is less than it was, claims report ⁰

by Mark Eltringham • Flexible working, News, Workplace

The allure of London for Generation Y appears to be fading, according to a new report from Lloyds Commercial Banking. According to the study of 200 Millennials and 400 SMEs, the most talked about Generation appears increasingly happy to work for a small firm, wherever they are located. The survey claims that relocating to London is not on the agenda for half (51 percent) of Millennials, who would be happy to move anywhere for the right job. Over a third (35 percent) don’t want to move away from home, while less than a tenth (eight percent) insist they will only work in the capital – which the report claims is good news for SMEs located outside of London (assuming they want to employ Millennials in the first place, obviously). According to the report, location ranked seventh on the list of factors that would attract Millennials to a business.

September 10, 2015

Rental growth continues across UK’s core commercial property markets ⁰

by Mark Eltringham • Cities, News, Property

The recent growth in prime headline office rents has continued across the UK’s regional commercial property markets with an average increase of 4.3 percent across the UK’s ‘Core 8’ markets in the 12 months to June 2015, according to a report from property consultants JLL. The Core 8 cities are the UK’s largest metropolitan economies and are a distinct group from the Government’s definition of core cities. In the JLL study they comprise Birmingham, Bristol, Leeds (above), Manchester, London, Cardiff, Edinburgh and Glasgow. Reflecting the solid outlook for demand and tight supply of new space, the report claims that headline rents are expected to continue on an upward curve with average growth of 2.9 percent per year in the Core 8 region over the period. One of the key drivers for rent growth remains a mismatch between demand and supply. More →

September 10, 2015

Five ways in which your colleagues might be driving you completely nuts ⁰

by Mark Eltringham • Comment, News, Wellbeing, Workplace

It’s always worth reminding ourselves that while a well designed workplace and favourable working conditions are very desirable prerequisites of a good job, what really makes work enjoyable and what really makes a great culture are the people with whom we work. This simple fact is one reason why some people are happy in poorly designed offices full of all the things that supposedly make them unhappy and unwell, while other people can be miserable in airy, daylit, tastefully furnished corporate palaces. Just as Peter Drucker once said that culture eats strategy for breakfast, we also know that it washes it down with a piping hot mug of office design. Culture is defined in large measure by the people around us, it can be they who determine how much we enjoy work. Here are just five ways they can drive us nuts based on recent data.

September 9, 2015

The way we talk about workplace productivity needs another dimension

by Mark Eltringham • Comment, Facilities management, Workplace, Workplace design

One of the most typical claims that suppliers in this sector make about their products is that they will make people more productive at work. Many go so far as to put numbers on what this means, and usually not just 0.4 percent or whatever but something far more. We can understand why they do this because they are seeking to link workplace productivity to whatever it is they have to sell. This is often tenuous for at least two reasons. The first is that even when such a causal link is demonstrably true, it still assumes that all other things at work are equal, whereas they never are because there are so many factors involved. That is why you will find some people cheerfully working in shabby, cluttered, underlit offices while others mope around unhappily in gilded cages with expensive chairs, soaring daylit atria and olive groves. The second is that such claims simply ignore what makes people tick.

September 9, 2015

‘Climate smart’ cities could generate global savings of $17 trillion ⁰

by Mark Eltringham • Cities, Environment, Facilities management, News, Technology

Newly published research claims that investing in public and low emission transport, building efficiency, and waste management in cities could generate worldwide savings of US$17 trillion by 2050. The Global Commission on Economy and Climate, an independent organisation comprising former finance ministers and leading research institutions from Britain and six other countries, found climate-smart cities would spur economic growth and a better quality of life – at the same time as cutting carbon pollution. These investments could also reduce greenhouse gas emissions by 3.7 Gt CO₂e per year by 2030, more than the current annual emissions of India. With complementary national policies such as support for low-carbon innovation, reduced fossil fuel subsidies, and carbon pricing, the savings could be as high as US$22 trillion according to the report.

September 9, 2015

Wellness policies often ignore the role of the workplace environment ⁰

by Mark Eltringham • News, Wellbeing, Workplace design

A new meta analysis compiled by researchers from Harvard Business School and Stanford University raises questions about the way Government and organisational policies designed to tackle the problems of work related health costs in the United States have largely ignored the health effects of ‘psychosocial workplace stressors’ such as high job demands, economic insecurity, and long work hours. The analysis of 228 existing studies assessed the effects of ten workplace stressors on four specific health outcomes. The researchers claims that job insecurity increases the odds of reporting poor health by about 50 percent, high job demands raise the odds of having a diagnosed illness by 35 percent, and long work hours increase mortality by almost 20 percent. They argue that any policies designed to address these issues should account for the health effects of the workplace environment.