About Mark Eltringham

Mark is the publisher of Workplace Insight, IN magazine, Works magazine and is the European Director of Work&Place journal. He has worked in the office design and management sector for over thirty years as a journalist, marketing professional, editor and consultant.

Posts by Mark Eltringham:

April 30, 2015

Three workplace issues that could help to shape the general election ⁰

by Mark Eltringham • Comment, Flexible working, Legal news, Technology

With only a week to go until the general election, nobody seems clear on what exactly will happen at the polls, least of all the voters. The BBC’s political correspondent has described it as the Vanilla Election, with the major parties paralysed by the closeness of the race into not doing anything bold or imaginative enough to spook an ambivalent and undecided electorate. With little to differentiate the parties and an unprecedented degree of cynicism fuelled by social media and online commentary, it seems likely that voters may be swayed by what may in the past have been peripheral issues. Over the past few days several news items have even hinted that workplace related issues might have a role to play in making up people’s minds. Here are three.

April 29, 2015

‘Time to bin SLAs’ as IT buyers focus on costs over benefits ⁰

by Mark Eltringham • News, Products, Technology

More than half of the UK’s technology buyers claim that their main focus when procuring IT services is on keeping down costs rather than achieving specific benefits for their business, according to a report from technology company MooD International. The report, based on a study of just 160 IT directors and managers, also claims that revenue generation and growth are named as the most important initiatives by the remaining 48 percent. Over three quarters (76 percent) of respondents said that their firm’s expectations are not aligned with what suppliers believe they are contracted to deliver. The report claims this mismatch can be traced back to service level agreements (SLAs). While 77 per cent of suppliers focus on business benefits to a great or reasonable extent, 64 per cent of contracts are either entirely or mainly measured on transaction based SLAs.

April 27, 2015

Firms in Middle East could drive the global uptake of HR analytics ⁰

by Mark Eltringham • News, Technology, Workplace

First generation organisations in the Middle East have a unique opportunity to lead the development of HR analytics worldwide but are hampered by unreliable data, a lack of analytical skills and inadequate infrastructure, according to a new report from the Chartered Institute of Personnel and Development (CIPD). Evolution of HR Analytics: A Middle East Perspective highlights the appetite for Middle Eastern firms to use HR and people measurement capability – or ‘HR analytics’ – to gain insights that can improve overall performance and productivity. It explores the unique opportunity that ‘adolescent’ and fast growing firms have to develop innovative approaches to HR analytics, without being shackled by legacy IT systems, ingrained HR policies and strategic barriers that more established organisations can face.

April 27, 2015

How remote working employees go rogue in search of productivity ⁰

by Mark Eltringham • Flexible working, News, Technology, Workplace

Although many European employees now spend long hours each week working remotely, many of them don’t think their employers provide them with the tools they need to do their jobs properly and so go ‘rogue’ to find the best ways of communicating with each other and using information. That is the key finding of a new study from internal communications specialist Newsweaver which explores the ways remote working employees use mobile devices. It found that while one in five workers across the EU now spend at least ten hours a week working remotely, 41 per cent do not believe that the tools their company provides meet their needs. They therefore choose to use their own apps instead. This fact is well understood by IT teams with three out of four technology managers admitting they are offering staff outdated tools.

April 24, 2015

New long term standing desks study announced at Virgin Media ⁰

by Mark Eltringham • Furniture, News, Wellbeing, Workplace design

A new 12 month study into the application and effects of working with standing desks has been announced by the University of Chester in conjunction with Virgin Media. However it’s a pretty small scale model – at just one site and presumably with a limited cross section of the general population. It will involve the participation of two groups of 12 agents at Virgin Media’s contact centre in Sheffield. The research will be led by John Buckley, Professor of Applied Exercise Science at the University of Chester, with the aim ‘to uncover the impact of a less sedentary working environment on health, wellbeing and productivity.’ The two groups of agents involved will take it in turns to spend six months each using adjustable sit-stand desks and staying on their feet for a minimum of two hours daily.

April 24, 2015

Rising commercial property costs driving small businesses out of London ⁰

by Mark Eltringham • Cities, News, Property, Technology

The vast majority of small businesses in London and other parts of the South East are considering relocating over the next five years because they are frustrated with the lack of appropriate facilities and soaring commercial property costs in the region. A new study from the University of Sussex’s business incubation network Sussex Innovation claims that nearly two thirds (63 percent) of small businesses, rising to 78 percent of technology startups, believe their future may depend on leaving the capital. The study claims this threatens the viability of the Government’s flagship Tech City hub just months after it announced a new scheme to attract firms to the area. The research is based on a study of over 500 business owners and leaders in London and the South East and was presented at the launch of Sussex Innovation’s new hub in Croydon.

April 24, 2015

Are these this year’s ten most sustainable buildings in North America? ⁰

by Mark Eltringham • Architecture, Environment, Facilities management, News

The American Institute of Architects (AIA) and its Committee on the Environment (COTE) have selected what they claim are the nation’s top ten examples of sustainable architecture and ecological design projects. The COTE Top Ten Awards program, now in its 19th year, claims to be the profession’s most rigorous recognition program for sustainable buildings. The program highlights projects that are the result of an “integrated approach to architecture, natural systems and technology … which make a positive contribution to their communities, improve comfort for building occupants and reduce environmental impacts through strategies such as reuse of existing structures, connection to transit systems, low-impact and regenerative site development, energy and water conservation, use of sustainable or renewable construction materials, and design that improves indoor air quality.”

April 24, 2015

Facebook nearly doubles the size of its London headquarters ⁰

by Mark Eltringham • News, Property, Technology

Facebook has nearly doubled the size of its UK headquarters on Euston Road in Central London, according to property owner British Land. The firm has signed a deal with the landlord that will see it add 66,000 sq ft to its existing 87,000 sq ft office. Facebook will occupy the fifth floor of the Regent’s Place building, as well as floors nine to sixteen and some shared space on the ground floor. The company has recently relocated from a 36,000 sq ft office in Covent Garden. Facebook is one of several global tech giants migrating to the area around Euston and Kings Cross which is in the midst of a multibillion redevelopment. The most high profile new resident is Google which is building a giant new headquarters building in King’s Cross. Other organisations in the area, which has been dubbed the Knowledge Quarter, include UCL, the Guardian and the government’s Digital Catapult Centre.

April 23, 2015

How local approaches to ergonomics redefine worldwide standards

by Mark Eltringham • Comment, Facilities management, Furniture, Workplace design

We live in the Global Village, Marshall McLuhan’s construct of an electronically contracted world in which attitudes, cultures and our political, business and legislative framework begin to pull together. And yet still each nation is characterised by the little differences that set it apart from its neighbours and even nations on the other side of the globe. So while there are many common threads that bind workplace design in different countries many of the core issues that shape the way we design and manage offices, such as demographics, status, organisational culture, technology, legislation and corporate identity can vary from country to country. The way these are viewed and the emphasis each country places on each of them shape how they manifest themselves in the local market.

April 22, 2015

Flexible working and smart tools prove a big hit with UAE employees ⁰

by Mark Eltringham • Flexible working, News, Technology, Workplace

It’s not just in the UK where employees say they are attracted by the idea of flexible working. A new study from YouGov commissioned by the Dubai based Federal Authority for Government Human Resources (FAHR) claims that employees in the United Arab Emirates now rate employers most highly for the smart tools and flexible working opportunities they offer. The study of over 1,000 employees and HR professionals in the UAE was commissioned to uncover emerging trends in human capital management. It found that 64 percent of employees rate flexible working hours, provided by employers based on personal circumstances, as good or very good, which is particularly prevalent amongst Emirati respondents (83 percent). The majority of employees (74 percent) also believe a remote and flexible work schedule increases their productivity.

April 22, 2015

UK’s health and social systems failing to improve workforce wellbeing ⁰

by Mark Eltringham • News, Public Sector, Wellbeing, Workplace

A new report published this week by The Work Foundation, Healthy, Working Economies sets out the challenges facing the next UK government to improve the health and wellbeing of the country’s workforce. The report calls on the government to review how it is using local organisations, such as Health and Wellbeing Boards and Local Enterprise Partnerships to encourage improvements in workforce wellbeing and health. The Work Foundation recommends that a standardised set of measures be included in the Joint Strategic Needs Assessments performed by Health and Wellbeing Boards, including measures of employment outcomes for individuals with health issues. The report also suggests that employer leadership is needed to drive the step-change needed to improve the health of the workforce.

April 21, 2015

Winners of BCO Scotland awards programme are announced ⁰

by Mark Eltringham • Architecture, News, Property

At last week’s British Council for Offices’ awards dinner the regional prize for best corporate workplace in Scotland went to the headquarters of energy firm GDF Suez in Aberdeen. Judges said the 40,000 square foot development showed what can be achieved by a “clear vision that puts the needs of the occupier centre stage”. Opened last October, the five-storey building is home to the development and operations teams of the firm. The Grade A office accommodates up to 200 people and provides the company with the required space to grow operations in support of existing, and, new exploration and production projects. The facilities include ‘state-of-the-art office accommodation and meeting rooms, all supported with IT and audio-visual infrastructure and was designed to achieve a BREEAM Excellent score, making it one of the first buildings in Aberdeen to achieve this rating.