About Mark Eltringham

Mark is the publisher of Workplace Insight, IN magazine, Works magazine and is the European Director of Work&Place journal. He has worked in the office design and management sector for over thirty years as a journalist, marketing professional, editor and consultant.

Posts by Mark Eltringham:

May 10, 2015

How the US judiciary is slashing costs with effective facilities management

by Mark Eltringham • Facilities management, News, Public Sector, Technology, Workplace design

It’s not just the UK public sector that is looking to achieve major restrictions in its expenditure on property through the use of technology, shared space and more efficient facilities management practices. According to a report from the Judicial Conference of the United States, organisations in the nationwide US judiciary have achieved significant savings with an ‘aggressive space and rent reduction initiative’. The judicial branch across the nation claims to have achieved nearly 30 percent of its target of reducing building space by 3 percent over the next three years. Federal courts are reducing space by ‘closing or downsizing facilities; closing, reducing, or finding different uses for circuit libraries; releasing under-utilised space; and using technology and mobility to share space when possible’. More →

May 8, 2015

The death of the office has been overstated but it is changing, study confirms

by Mark Eltringham • News, Property, Workplace design

The implications for the property industry of more efficient space planning models and the uptake of flexible working are laid bare in a new report from planning and design consultancy Nathaniel, Lichfield and Partners (NLP). The headline figure from the report, Workspace Futures: The changing dynamics of office locations is that the office stock in England and Wales rose by 17 percent in the twelve years to 2012 while the numbers of office based staff increased by around 21 percent. The report includes details on how these trends affect 11 key locations including Manchester, Cambridge, Bristol, Newcastle and Reading and concludes that while ‘the death of the office has been largely overstated’, the market is undergoing structural changes that need to be addressed by developers and government. More →

May 8, 2015

The world’s enduring addiction to the joy and misery of commuting

by Mark Eltringham • Comment, Flexible working, Work&Place, Workplace

Commuting is one of the most complained about yet least explored facets of our working lives. This is in spite of the fact that it consumes so much of people’s time, energy and money, is presented as one of the main arguments for more flexible working practices and is so closely linked to our wellbeing. Yet the half a billion – and growing – commuters worldwide could be forgiven for assuming nobody is really that much interested in the effects of their daily grind into work, especially when you consider the attention given to other workplace issues. Douglas Langmead in his feature on page 32 of the new issue of Work&Place does his bit to redress this imbalance with a fascinating look at commuting in the rapidly developing and endlessly fascinating economies of the United Arab Emirates. More →

May 5, 2015

UK digital infrastructure struggling to keep pace with demand

by Mark Eltringham • Flexible working, News, Technology

The UK is struggling to create the digital infrastructure it needs to keep up with burgeoning employment and investment levels in new technology. A new study from IT recruitment firm Experis claims there has been an 18 per cent increase in the number of permanent job roles in the IT sector advertised across the UK in the first quarter of 2015. Meanwhile, a report from Santander’s commercial business division claims that the UK’s SMEs are planning to invest £53bn in digital business over the next two years. All of this should be good news except for the fact that digital experts are warning that the UK is about to hit the digital buffers over the next two decades, according to experts who will present their findings to the Royal Society next week. More →

May 1, 2015

Rubberstamp for relocation of HSBC headquarters to Birmingham ⁰

by Mark Eltringham • Cities, News, Property

Unsurprisingly, the high profile relocation of HSBC to a new base in Birmingham has been rubberstamped by the city’s council. Despite HSBC’s recent threat to quit the UK completely, the planning committee has confirmed that the move, first announced in March, will go ahead as planned. The new 210,000 sq. ft. landmark building at the 2 Arena Central mixed use scheme has been designed by Ken Shuttleworth for handover to HSBC in 2017. The move to Birmingham has been largely attributed to the bank’s reaction to the financial crisis and the subsequent climate of legislative reform and public criticism. HSBC has longstanding links with the West Midlands and The Birmingham Post reported recently that it may resurrect the name Midland Bank as it relocates 1,000 staff to the UK’s heartland. More →

April 30, 2015

Many UK SMEs are falling short on green credentials, claims report ⁰

by Mark Eltringham • Environment, News

Many British small and medium sized businesses are putting their competitiveness and reputation at risk because they are not doing enough to improve their environmental credentials, according to a new report from Lloyds Bank Commercial Banking. The findings show that one in five (19 percent) of the firms surveyed for the study accept they are not doing enough to take on environmentally responsible practices and that although a quarter (25 percent) of SMEs say green issues are a top three priority for the year, the vast majority (71 percent) admit they do not understand the positive impact environmental responsibility can bring. The report also highlights the mismatch in perceptions of environmental issues between those who have successfully implemented green policies and those yet to do so. More →

April 30, 2015

Three workplace issues that could help to shape the general election ⁰

by Mark Eltringham • Comment, Flexible working, Legal news, Technology

With only a week to go until the general election, nobody seems clear on what exactly will happen at the polls, least of all the voters. The BBC’s political correspondent has described it as the Vanilla Election, with the major parties paralysed by the closeness of the race into not doing anything bold or imaginative enough to spook an ambivalent and undecided electorate. With little to differentiate the parties and an unprecedented degree of cynicism fuelled by social media and online commentary, it seems likely that voters may be swayed by what may in the past have been peripheral issues. Over the past few days several news items have even hinted that workplace related issues might have a role to play in making up people’s minds. Here are three. More →

April 29, 2015

‘Time to bin SLAs’ as IT buyers focus on costs over benefits ⁰

by Mark Eltringham • News, Products, Technology

More than half of the UK’s technology buyers claim that their main focus when procuring IT services is on keeping down costs rather than achieving specific benefits for their business, according to a report from technology company MooD International. The report, based on a study of just 160 IT directors and managers, also claims that revenue generation and growth are named as the most important initiatives by the remaining 48 percent. Over three quarters (76 percent) of respondents said that their firm’s expectations are not aligned with what suppliers believe they are contracted to deliver. The report claims this mismatch can be traced back to service level agreements (SLAs). While 77 per cent of suppliers focus on business benefits to a great or reasonable extent, 64 per cent of contracts are either entirely or mainly measured on transaction based SLAs. More →

April 27, 2015

Firms in Middle East could drive the global uptake of HR analytics ⁰

by Mark Eltringham • News, Technology, Workplace

First generation organisations in the Middle East have a unique opportunity to lead the development of HR analytics worldwide but are hampered by unreliable data, a lack of analytical skills and inadequate infrastructure, according to a new report from the Chartered Institute of Personnel and Development (CIPD). Evolution of HR Analytics: A Middle East Perspective highlights the appetite for Middle Eastern firms to use HR and people measurement capability – or ‘HR analytics’ – to gain insights that can improve overall performance and productivity. It explores the unique opportunity that ‘adolescent’ and fast growing firms have to develop innovative approaches to HR analytics, without being shackled by legacy IT systems, ingrained HR policies and strategic barriers that more established organisations can face. More →

April 27, 2015

How remote working employees go rogue in search of productivity ⁰

by Mark Eltringham • Flexible working, News, Technology, Workplace

Although many European employees now spend long hours each week working remotely, many of them don’t think their employers provide them with the tools they need to do their jobs properly and so go ‘rogue’ to find the best ways of communicating with each other and using information. That is the key finding of a new study from internal communications specialist Newsweaver which explores the ways remote working employees use mobile devices. It found that while one in five workers across the EU now spend at least ten hours a week working remotely, 41 per cent do not believe that the tools their company provides meet their needs. They therefore choose to use their own apps instead. This fact is well understood by IT teams with three out of four technology managers admitting they are offering staff outdated tools. More →

April 24, 2015

New long term standing desks study announced at Virgin Media ⁰

by Mark Eltringham • Furniture, News, Wellbeing, Workplace design

A new 12 month study into the application and effects of working with standing desks has been announced by the University of Chester in conjunction with Virgin Media. However it’s a pretty small scale model – at just one site and presumably with a limited cross section of the general population. It will involve the participation of two groups of 12 agents at Virgin Media’s contact centre in Sheffield. The research will be led by John Buckley, Professor of Applied Exercise Science at the University of Chester, with the aim ‘to uncover the impact of a less sedentary working environment on health, wellbeing and productivity.’ The two groups of agents involved will take it in turns to spend six months each using adjustable sit-stand desks and staying on their feet for a minimum of two hours daily. More →

April 24, 2015

Rising commercial property costs driving small businesses out of London ⁰

by Mark Eltringham • Cities, News, Property, Technology

The vast majority of small businesses in London and other parts of the South East are considering relocating over the next five years because they are frustrated with the lack of appropriate facilities and soaring commercial property costs in the region. A new study from the University of Sussex’s business incubation network Sussex Innovation claims that nearly two thirds (63 percent) of small businesses, rising to 78 percent of technology startups, believe their future may depend on leaving the capital. The study claims this threatens the viability of the Government’s flagship Tech City hub just months after it announced a new scheme to attract firms to the area. The research is based on a study of over 500 business owners and leaders in London and the South East and was presented at the launch of Sussex Innovation’s new hub in Croydon. More →