About Mark Eltringham

Mark is the publisher of Workplace Insight, IN magazine, Works magazine and is the European Director of Work&Place journal. He has worked in the office design and management sector for over thirty years as a journalist, marketing professional, editor and consultant.

Posts by Mark Eltringham:

One dishonest co-worker can disrupt an entire workplace

One dishonest co-worker can disrupt an entire workplace

The devil takes the hindmost - how the actions of a co-worker can disrupt a businessA vicious cycle can begin with one little white lie from a co-worker, diminishing the ability of other employees to read others and then even undermining the entire workplace or business, finds a new study from researchers at Michigan, Harvard, Virginia and Olin Business School at Washington University in St. Louis. Dishonest deeds diminish a person’s ability to read others’ emotions, or “interpersonal cognition,” the research found. In addition, the consequences can snowball. One dishonest act can set in motion even more dishonesty. More →

Agile working? This is Frank’s World and the rest of us just live in it

Agile working? This is Frank’s World and the rest of us just live in it

An early example of agile working James Joyce had a word for moments of insight when we see right through convention and suddenly appreciate how things really are. He called such moments epiphanies. Such a flash of insight happened to me three or four years ago in Texas. I had been explaining to the partners of a very large international client how they could use their office space more effectively. Since these partners were rightly concerned with driving down occupancy costs, including rent, property taxes, service charges and energy costs throughout all their operations everywhere, my proposals were very acceptable. More →

Commercial property sector shifts focus to wellbeing in response to tenant demands

Commercial property sector shifts focus to wellbeing in response to tenant demands

Wellbeing is an increasing focus for the commercial property sector A new report from the Urban Land Institute (ULI), claims that the wave of interest in wellbeing in the UK is expected to translate into significant investment from the commercial property sector over the next three years. The report, Picture of health: the growing role of wellbeing in commercial real estate investment decision-making, has been published by the ULI UK Sustainability Forum to highlight the rise of wellbeing investment in commercial buildings. The report from ULI UK was sponsored by E.ON and addresses questions about the investment case for incorporating wellbeing into buildings and how to measure its impact. More →

New BT HQ will be one of the “largest workplace transformations ever”

New BT HQ will be one of the “largest workplace transformations ever”

BT has agreed a deal to move into a headquarters in the Aldgate area of London after the £210 million sale of its current base. BT will move to the new 320,000 square foot, 18-storey building near Aldgate East station currently called One Braham. The move comes as part of the group’s sweeping shake-up announced last month that will see 270 offices closed. Its consolidation plan – the biggest of its type in the UK – will see 300 offices reduced to 30 by 2023, although BT stressed that no jobs will be lost as a result of the move. More →

The Age of Blorp, a dead tulip, no muggles allowed and some other stuff

First the good news. Mayor of London Sadiq Khan has rejected the proposals for Foster+Partners’ godawful 300 metre tall ‘Tulip’ viewing tower in London. The reasons given for the refusal from the Mayor’s office include the fact that the thing didn’t represent the sort of “world class architecture that would be required to justify its prominence”. A nicely dressed up way of saying it’s a terrible idea, a terrible piece of architecture and has absolutely no place in London. More →

Ergonomics regulations are no longer fit for purpose

Ergonomics regulations are no longer fit for purpose

ergonomics guideThe past is a foreign country: they do things differently there. We can apply LP Hartley’s legendary opening lines from his novel The Go Between to many of the ways the world of work has changed over the last quarter of a century. And perhaps especially to The European Display Screen Equipment Regulations which were first introduced in 1992 as a way of improving the posture and wellbeing of people working with computers in the office.

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Offices still failing to support collaborative work

Offices still failing to support collaborative work

collaborative workTeam-based collaborative work is increasing as people in the UK now spend 55 percent of their time working with others, according to new Steelcase research. This global trend toward collaboration is critical for organisations which need to quickly generate new ideas and solve complex problems; yet, the new study suggests many workplaces do not support this team-based work. More →

Family firms focus more on corporate social responsibility

Family firms focus more on corporate social responsibility

corporate social responsibilityCompanies owned by families pay more attention to issues of corporate social responsibility (CSR), such as sustainability and environmental issues, according to research from Vlerick Business School, but the research also found that attention to CSR decreases as the company is handed down to the next generations. Dr. Kerstin Fehre, Professor of Strategy at Vlerick Business School, alongside Dr. Florian Weber from the Karlsruhe Institute of Technology in Germany, studied family firms and the attention they gave to CSR compared to non-family firms. The study, published in the journal Business Ethics: A European Review, used over a hundred of the largest HDAX listed companies in Germany and analysed messages to shareholders published in annual reports. More →

Firms can overplay the war for talent, researchers find

Firms can overplay the war for talent, researchers find

the war for talentFirms often put great effort in retaining good employees because they fear the loss of talent and knowledge spillover to rival companies. However, new research published in the Academy of Management journal by Stefan Wagner, Professor of Strategy at ESMT Berlin, and Martin Goossen from Tilburg University suggests that losing key employees to a competitor can actually be a benefit to companies and so the war for talent may be futile or even counterproductive. To assess the impact of mobile employees the researchers focused on R&D alliances in the pharmaceutical industry, where partnerships are a common mode of innovation as they diffuse the burden of costly drug development. They collected data on alliance formation amongst the 55 largest pharmaceutical firms over a 16-year period, identifying all scientists that moved between these firms. Of the 130,000 scientists the researchers tracked, more than 8,200 moved from one firm to another. More →

The scale of the problem for workplace design

The scale of the problem for workplace design 0

There is a typically telling and intelligent Pixar moment in the film A Bug’s Life in which an already well-lubricated mosquito goes up to a bar and orders a ‘Bloody Mary, O Positive’. The barman plonks a droplet of blood down on the bar. The mosquito sinks his proboscis into it, sucks it down in one go and promptly falls over. The mosquito doesn’t need a glass because that is for animals who have a problem with gravity. For insects, the major force in their lives isn’t gravity, but surface tension. More →

Lack of workplace trust associated with heart disease

Lack of workplace trust associated with heart disease

An abstract painting of a heart to show the link between lack of workplace trust and heart diseaseA study published in International Journal of Environmental Research and Public Health, based on data drawn from a Gallup index of more than 412,000 full-time workers, suggests that lack of workplace trust could be a significant contributory factor to heart disease. More →

World Economic Forum sets out top tech trends for 2019

World Economic Forum sets out top tech trends for 2019

tech trends for the workplaceThe World Economic Forum has announced its annual list of breakthrough technologies with the greatest potential to make a positive impact on our world. The technologies on the list, which is curated by members of the Forum’s Expert Network, are selected against a number of criteria. In addition to promising major benefits to societies and economies, they must also be disruptive, attractive to investors and researchers, and expected to have achieved considerable scale within five years. This year’s list features several technologies and tech trends directly relevant to the workplace and building design, including telepresence, automation and systems for plastics management.

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