About Mark Eltringham

Mark is the publisher of Workplace Insight, IN magazine, Works magazine and is the European Director of Work&Place journal. He has worked in the office design and management sector for over thirty years as a journalist, marketing professional, editor and consultant.

Posts by Mark Eltringham:

The most read workplace stories from the last twelve months

by • Architecture, Facilities management, Features, Technology, Workplace, Workplace design

One of the greatest joys of online publishing is the opportunity it offers to reflect on the demonstrable preoccupations and interests of an informed audience. We can see what professionals see as the most important issues they face by what they read in the UK’s most widely read publication in its field. It’s especially heartening to see that those do not include the usual glib misdirections about Millennials, gimmicky office design, robots, open plan and ‘trends’ that have been more or less commonplace for years. We can leave those to others. Instead you have been seeking out stories that challenge the lazy mainstream narratives, reflect the reality of the endlessly shifting landscape of work, understand the challenges involved and retain a focus on the human beings at the centre of it all. So, here are the ten most read pieces from Workplace Insight published over the past 365 days.  (more…)

Automation will benefit the economy but many people could lose out

by • AI, News, Technology

Around a third of all jobs in the UK are vulnerable to the introduction of robots, automation and artificial intelligence and the government must intervene to manage the transition and stop new technology driving up wage inequality, a report from the Institute for Public Policy Research (IPPR) claims. Although the report suggests that the tech will have a generally beneficial impact on the economy, it warns that lower-skilled jobs are far more likely to be phased out over the coming decades, and only higher-skilled workers would generally be able to command higher wages.

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UK enjoys sharpest rise in output for two years, CBI report claims

by • News

Business activity in the UK ended the year on a high after manufacturers, service sector companies and retailers reported the sharpest rise in output in two years, according to a report from the business lobby group CBI. The composite measure based on 642 respondents across the three sectors showed the balance of firms reporting a rise in output at +19 percent, compared with +6 percent in the three months to November 2017. Growth was broad-based, according to the CBI, with all sectors reporting robust output volumes growth last quarter at a pace above their long-run averages.

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The world converges on the new issue of Work & Place

by • News, Premium Content, Work&Place

We have published the new issue of Work & Place Journal and it’s our biggest and best yet. Sponsored by Steelcase, Liquidspace and The United Workplace, the new issue will shortly be published in its Spanish language version. Its overall readership is now nearly 100,000 so it’s not just bigger and better, it is even more influential. I would sum up its core theme as convergence. The essential idea behind this is the lack of any sort of meaningful distinction in a traditional sense between the physical, digital and cultural workplaces. These were once pretty clearly demarcated spheres of personal and organisational influence. Their overlap and integration define the greatest puzzles we face in the workplace in the early 21st Century. Some of these are addressed in the features included in this edition of Work & Place. They include Despina Katsikakis looking at what the idea of flexibility means, Neil Usher gets back to basics with his take on the elemental workplace, Beatriz Arantes tears down the barriers to creativity, Christine Kohlert and Scott Cooper offer their take on creative work, Rob Leslie-Carter offers a considered perspective on the current status of artificial intelligence and automation and Aki Stamatis considers the right to disconnect that is now becoming a global problem with local solutions (more…)

Seven workplace design and management stories that you must read this week

by • Features, Property, Technology, Workplace design

The jingle jangle of work non-work balance

Productive healthy ageing and musculoskeletal health

Understanding modern work in an age of insecurity

The death of employee engagement or a happy ending?

Is the era of management over?

The paradox of choice in the workplace

Ten workplace meta-trends for 2018 (really)

Most US employees will work and stay in touch with colleagues during the holiday season

by • Flexible working, News, Technology, Wellbeing

Over Christmas and New Year, 43 percent of US workers say they plan to take a holiday, and of that group, roughly half — or 21 percent of all workers — will completely disconnect from work. Meanwhile, 22 percent of workers will be taking a holiday but checking in with work via email or other means. These findings, from a poll of over 500 people from earlier this month claims that the majority of workers will be connected to their jobs over the holidays — either because they are not taking a vacation at all or because they will check in during their vacation days. US workers are more likely to say they plan to take holiday than they were when Gallup last asked the question, at the beginning of the millennium. The 43 percent of US employees who plan to take a break this holiday season is up from about a third of workers (34 percent) in 2000.

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New research claims people are more comfortable discussing sex than mental health at work

by • News, Wellbeing

A new study from mental health campaigners Time to Change claims that British workers would rather talk to their colleagues about relationship issues, money problems and sex than broach the topic of mental health. The survey of 2,000 people suggests mental health remains one of the last taboos in the workplace, showing that, despite progress, there is still a lot more work to do in 2018 to combat the stigma. One in four of us will experience a mental health problem in any given year and yet Time to Change says these figures show that when it comes to employment the vast majority of people still feel unable to speak openly about their mental health with their line managers and even their close colleagues.

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The power of cities continues to shift east as Asia set to outstrip Europe and North America by 2035

by • Cities, News

A new report from Oxford Economics suggests although New York, Tokyo, London and LA will stay as the world’s major urban superpowers in the near future, China’s cities’ GDP will double in the coming two decades while Shanghai (pictured) and Beijing have already outstripped Paris in terms of economic activity. The 780 global urban centres covered in the report account for well over half of all worldwide economic activity, are home to a third of the world’s population and will be home to an extra 500 million people by 2035. In just over a decade the combined economic activity of Asian cities will exceed those in Europe and North America. Some smaller European cities will fall out of the top 100 cities worldwide, including several capitals. These are Amsterdam, Brussels, Copenhagen and Vienna as well as Barcelona, Frankfurt and Hamburg.

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Soft skills are vital for organisational success, say business leaders

by • News, Workplace

A majority of business leaders see a positive impact on revenues following soft skills training investment as Apprenticeship Levy gathers pace, new research claims. Almost two-thirds (60 percent) of senior decision-makers said training employees in communication, leadership and sales skills leads to business growth. The findings suggest the new government-funded apprenticeship schemes introduced in April will improve companies’ bottom-lines, with 63 percent of respondents already seeing an increase in revenue from an investment in staff training. ‘Hard’ skills such as technical abilities were more of a focus under old apprenticeship schemes, but the data reveals business leaders want to invest in less quantifiable skills such as communication, leadership and customer service since the introduction of the Apprenticeship Levy.

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Returnship programmes offer parents route back into work, yet only 4 percent of employers offer them

by • Flexible working, News, Workplace

A totaljobs study of 2,600 jobseekers and nearly 100 employers claims that while a ‘returnship’ initiative can offer a valuable route back into the workforce for anyone taking a break in their career, their success is hindered by a lack of awareness, rather than a lack of interest. The study found that 85 percent of employers are not aware of returnship programmes despite the fact that two thirds of recruiters believe they would offer returnships if they were incentivised by the government and 72 percent of employees would consider a returnship programme if they’d taken a break from the workforce.

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A 300 year old idea explains some of the enduring appeal of the open plan

by • Comment, Facilities management, Workplace design

In the 18th Century the utilitarian philosopher Jeremy Bentham came up with his idea of the Panopticon, a prison building with a central tower encircled by cells so that each person in the cells knew they could be watched at all times. Whether they were observed or not was actually immaterial. Bentham called it ‘a new mode of obtaining power of mind over mind’ and while he focused on its use as a prison, he was also aware of the idea’s usefulness for schools, asylums and hospitals. Bentham got the original idea following a visit to Belarus to see his brother who was managing sites there and had used the idea of a circular building at the centre of an industrial compound to allow a small number of managers to oversee the activities of a large workforce. This is something of a precursor of the scientific management theories of Frederick Taylor that continue to influence the way we work and manage people.

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Women and flexible workers significantly more at risk of illegal and inappropriate sexual behaviour at work

by • Workplace

Two in five women and one in five men in the UK say they have experienced unwanted sexual behaviour at work and only a minority ever report it, a BBC survey of 6,206 people has found. The study also claims that people in flexible work are significantly more likely to be subject to assault, rape, unwanted sexual advances and inappropriate behaviour. Around 42 percent of gig economy workers, the self-employed and freelancers reported that they had been subject to or exposed to such behaviour. Respondents were asked if they agreed with the proposition that: “Looking back over my working life, I have witnessed behaviour that I now believe to constitute sexual harassment but didn’t think it at the time.” Four in 10 (42 percent) over-55s agreed. Among those near the start of their working lives (18 to 34-year-olds), three in 10 felt the same way. The poll found that overall, 40 percent of women reported they have experienced some form of sexual harassment at work.  (more…)

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