About Mark Eltringham

Mark is the publisher of Workplace Insight, IN magazine, Works magazine and is the European Director of Work&Place journal. He has worked in the office design and management sector for over thirty years as a journalist, marketing professional, editor and consultant.

Posts by Mark Eltringham:

December 21, 2015

From workplace wellness programmes to a positive workplace culture ⁰

by Mark Eltringham • Comment, Wellbeing, Workplace, Workplace design

Research presented at the recent 2015 Global Wellness Summit (GWS) titled “The Future of Wellness at Work” forecasts that workplace wellness investment will “explode in the next 5 to 10 years”. Results from the research revealed that 87 percent of employees surveyed feel disengaged at work, with 38 percent experiencing excessive pressure and stress. Despite more than half of the employees having access to a structured wellness “programme” only three out of ten actually use it in practice. The generally human resources led workplace wellness programs perform poorly because they don’t always address the issue at hand. They instead choose to focus on health issues experienced outside of work, rather than looking internally at the workplace itself. The design of an office has been proven to have a material impact on the health, wellbeing and productivity of its inhabitants.

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December 18, 2015

A reminder to look beyond what we see every day of our working lives ⁰

by Mark Eltringham • Comment, Technology, Wellbeing

The Chartered Institute of Building has just announced the finalists of this year’s Art of Building Photographer of the Year. The competition attracts thousands of entries from around the world each year and you are free to vote on your favourite to determine this year’s winner. The image that struck me most from this year’s shortlist was one that told its own stories about the way we live. The photographer Peter Murrell has called his picture My Pod to describe both our personal immersion in the digital world but also how we often cocoon ourselves in the physical world too, adopting spaces temporarily like hermit crabs. This idea is part of the daily experience of commuters but is beautifully encapsulated by the photographer here. The image, fully rendered on the next page, is also a reminder to step out from what we see each day and look for narratives and meaning in the mundane.

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December 16, 2015

How planning can help people detach from work in the evening ⁰

by Mark Eltringham • Flexible working, Knowledge, Technology, Workplace

We all know from personal experience just how difficult it can be to switch off from work. New research published in the Journal of Organizational and Occupational Psychology suggests that the best mechanisms to cope with round the clock working include planning how to resolve incomplete work tasks. The study, conducted by Dr Brandon Smit of Ball State University suggests that the root of the problem is uncompleted tasks, especially for certain personality types. It used a questionnaire to gauge the working patterns of 103 employees pursuing 1,127 goals. It found they had more difficulty detaching from tasks that had been left uncompleted, especially when these were important. However, one group were encouraged to create plans by writing down where, when, and how they would complete these tasks. Dr Smit found they detached themselves from work more effectively than employees who did not create plans.

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December 16, 2015

OECD report calls on governments to do more to close the productivity gap ⁰

by Mark Eltringham • News, Technology, Workplace design

The world that we see emerging is increasingly defined by a series of gaps. One of the growing distinctions between haves and have-nots in the global economy is identified in a new report from the OECD, which suggests that there is a technological and closely related productivity gap between the world’s most productive businesses and economies and everybody else. The authors of the study claim that workplace productivity is now both the key driver of economic growth and also the best way of addressing the most important challenges facing businesses and economies in the 21st Century including the environment, income disparities and changing demographics. They suggest that the productivity gap needs to be closed up with a range of policies that incentivise both firms and economies to better use the technology they have available, invest more in R&D, adopt new business models and innovate more effectively.

December 11, 2015

Concentrating on visual tasks can lead to temporary deafness ⁰

by Mark Eltringham • Knowledge, News, Wellbeing, Workplace design

A new study published in the Journal of Neuroscience has found that when people concentrate more on visual tasks, they can go deaf momentarily. Based on brain scans from 13 volunteers, the researchers from UCL, the Wellcome Trust and Newcastle University concluded that the senses of hearing and vision share a limited neural resource. So, when people are focussed on a demanding visual task, the brain’s response to sound can be significantly reduced. Examination of people’s ability to detect sounds during the visual demanding task also showed a higher rate of failures to detect sounds, even though the sounds were clearly audible and people did detect them when the visual task was easy. Lead researcher Dr Maria Chait said the phenomenon of ‘inattentional deafness’, where we fail to notice sounds when concentrating on other things, confirms earlier research.

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December 10, 2015

Australia needs to do more to tackle the problems of mental health at work ⁰

by Mark Eltringham • Legal news, News, Workplace

One in five Australians suffer from a mental health disorder and employers need to do more to tackle the related issues. That is the central claim made in a new OECD report called Mental Health and Work: Australia. The study claims that mental health issues cost the Australian economy AUD 28.6 billion per year, equivalent to 2.2 percent of GDP. Adding indirect costs, such as productivity loss or sickness absence, nearly doubles that amount. The report is the ninth in a series of reports looking at how education, health, social and labour market policy challenges identified in a 2012 report called Sick on the Job? Myths and Realities about Mental Health and Work are being tackled in OECD countries. The report suggest that while Australia’s recent mental health reform is an important and helpful development, the country ‘needs to do more to help people with mild to moderate mental health issues at and into work’.

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December 10, 2015

Report claims we will probably all be using at least three devices by 2018 ⁰

by Mark Eltringham • News, Technology, Wellbeing, Work&Place

If you ever feel completely overwhelmed by the sheer amount of technology demanding your time and attention, rest assured that things are only going to get worse. A new report from tech analysts Gartner claims that as each new type of device enters the market, we don’t choose between it and what we already have, we simply add the latest addition to our technological armoury. This challenges the commonly held assumption that people choose between different devices as new ones emerge. The report suggests that by 2018, a typical user in a mature technological market will own and use at least three devices including phones, tablets, PCs and wearable tech. Worryingly, the study also suggests we will use more than two devices per person at any given time. The report suggests that during 2016, the installed base of devices will total 7.8 billion units worldwide and is on track to reach 8.3 billion units in 2018.

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December 9, 2015

Offices and smart cities will drive uptake of the Internet of Things, claims report ⁰

by Mark Eltringham • Facilities management, News, Property, Technology

A new report from analysts Gartner claims that the roll out of the Internet of Things will be driven by innovation in commercial property and smart cities. The study, Internet of Things — Endpoints and Associated Services, Worldwide, 2015 claims that 1.6 billion connected things will be used by smart cities in 2016, an increase of 39 percent from 2015 (see Table 1). The authors of the report claim that smart commercial buildings, particularly those subject to Building Information Modelling technology will pioneer applications until 2017, after which consumers will become the dominant force as devices migrate to a new generation of smart homes. Commercial real estate benefits greatly from IoT implementation. IoT creates a unified view of facilities management as well as advanced service operations through the collection of data and insights from a multitude of sensors.

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December 8, 2015

Linear equations are no longer enough to determine the size of offices

by Mark Eltringham • Comment, Facilities management, Furniture, Technology, Workplace design

In 2013, the US Census Bureau announced that the official human population of the Earth had exceeded 7 billion for the first time. This provoked people to raise concerns that were couched in Malthusian pessimism. Although people might have assumed we’d left behind this kind of flawed thinking, there is obviously something appealing about the idea that exponential population growth is unsustainable when resources increase only in arithmetical terms. We’ve got a problem but what we should have learned in the two centuries since Thomas Malthus first popularised the idea is that there are complex factors that can influence the resources we need to survive, not least in terms of greater efficiency in the way we produce them. A similar debate is also apparent in the way in which the commercial property market is able to offer the right sort of buildings for modern organisations.

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December 7, 2015

Groundbreaking office sharing scheme rolled out to over 100 UK councils ⁰

by Mark Eltringham • Facilities management, News, Property, Public Sector

One of the most intriguing and yet least talked about developments in the UK’s workplace design and management scene over the past couple of years has been the roll out of the One Public Sector Estate scheme, which encourages local authorities to share and divest parts of their vast, messy and under-utilised estate. The Cabinet Office, the central government department behind the scheme, claims that the current programme involving 32 local authorities will yield around £129 million in property sales and savings of £77 million in running costs over a period of five years. Now, more than 100 councils are set to join the scheme including several that are set to acquire greater autonomy through the Government’s plans for devolution. The new regions set to sign up to the programme include Greater Manchester, the City of Liverpool, West Midlands and Sheffield as part of 24 new ‘partnerships’.

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December 2, 2015

Lack of talent will hold back any investment in infrastructure and building ⁰

by Mark Eltringham • Comment, News, Property, Workplace

When faced with inconvenient facts, there is always a temptation to just ignore them. It’s a temptation to which the big thinkers of the political class readily succumb, especially when they’re selling an idea. So it was with George Osborne’s Autumn Statement, which maintained the Chancellor’s commitment to using public sector spending on infrastructure to boost the economy. This intriguingly Keynesian way of thinking seems pretty seamless, especially while the memory endures of what happens when you use credit to grow the economy. But it rests on the assumption that there is a limitless supply of the right people to build things in the first place. The flaws in this way of thinking are already becoming evident with HS2, a project that continues to drain talent away from the rail network’s already disastrous investment programme. A growing number of voices are raised to point them out on other issues too.

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December 1, 2015

How our preconceptions can lead us to fail the office design bench test

by Mark Eltringham • Comment, Furniture, Workplace design

The office furniture design scene certainly came alive in the early 1990s. New ideas and new technologies wove themselves into the grand narrative of new ways of working. Everything was possible and there was no longer one best way of doing things. In New York, Chiat Day’s offices featured touch-down desks, garish crimson floors and walls and a reception framed by a huge pair of plastic, glistening lips. In Helsinki, Sol Cleaning Services did away completely with ideas as outmoded as desks and working hours. In the UK, British Airways gave their staff olive groves and indoor streams to work alongside. And in London a small media company called Michaelides and Bednash had offices that consisted of a room furnished with a single 20m long serviced table for its 20 staff to share. Such workplaces were surely one-offs, mere footnotes to the grand narrative.