About Mark Eltringham

Mark is the publisher of Workplace Insight, IN magazine, Works magazine and is the European Director of Work&Place journal. He has worked in the office design and management sector for over thirty years as a journalist, marketing professional, editor and consultant.

Posts by Mark Eltringham:

December 7, 2015

Groundbreaking office sharing scheme rolled out to over 100 UK councils ⁰

by Mark Eltringham • Facilities management, News, Property, Public Sector

One of the most intriguing and yet least talked about developments in the UK’s workplace design and management scene over the past couple of years has been the roll out of the One Public Sector Estate scheme, which encourages local authorities to share and divest parts of their vast, messy and under-utilised estate. The Cabinet Office, the central government department behind the scheme, claims that the current programme involving 32 local authorities will yield around £129 million in property sales and savings of £77 million in running costs over a period of five years. Now, more than 100 councils are set to join the scheme including several that are set to acquire greater autonomy through the Government’s plans for devolution. The new regions set to sign up to the programme include Greater Manchester, the City of Liverpool, West Midlands and Sheffield as part of 24 new ‘partnerships’.

December 2, 2015

Lack of talent will hold back any investment in infrastructure and building ⁰

by Mark Eltringham • Comment, News, Property, Workplace

When faced with inconvenient facts, there is always a temptation to just ignore them. It’s a temptation to which the big thinkers of the political class readily succumb, especially when they’re selling an idea. So it was with George Osborne’s Autumn Statement, which maintained the Chancellor’s commitment to using public sector spending on infrastructure to boost the economy. This intriguingly Keynesian way of thinking seems pretty seamless, especially while the memory endures of what happens when you use credit to grow the economy. But it rests on the assumption that there is a limitless supply of the right people to build things in the first place. The flaws in this way of thinking are already becoming evident with HS2, a project that continues to drain talent away from the rail network’s already disastrous investment programme. A growing number of voices are raised to point them out on other issues too.

December 1, 2015

How our preconceptions can lead us to fail the office design bench test

by Mark Eltringham • Comment, Furniture, Workplace design

The office furniture design scene certainly came alive in the early 1990s. New ideas and new technologies wove themselves into the grand narrative of new ways of working. Everything was possible and there was no longer one best way of doing things. In New York, Chiat Day’s offices featured touch-down desks, garish crimson floors and walls and a reception framed by a huge pair of plastic, glistening lips. In Helsinki, Sol Cleaning Services did away completely with ideas as outmoded as desks and working hours. In the UK, British Airways gave their staff olive groves and indoor streams to work alongside. And in London a small media company called Michaelides and Bednash had offices that consisted of a room furnished with a single 20m long serviced table for its 20 staff to share. Such workplaces were surely one-offs, mere footnotes to the grand narrative.

November 30, 2015

BRE acquires rival green building scheme to create new accreditation ⁰

by Mark Eltringham • Environment, Facilities management, News, Property

Those bewildered by the confusion of acronyms that surrounds building environmental standards will be pleased to hear that BRE has acquired a rival standard to merge with itsBREEAM accreditation. BRE claims that the acquisition of CEEQUAL, a sustainability scheme for civil engineering, allows it to ‘create a single, science based standard and certification tool for civil engineering and infrastructure projects’. As a result of the acquisition, CEEQUAL will transfer its operations to BRE Global after which CEEQUAL will then be delivered by the BREEAM certification team with support from a CEEQUAL management team. The move is supported by the Institution of Civil Engineers and has been prompted by ‘the industry’s desire for a single sustainability rating scheme that addresses the challenges that infrastructure clients, professions and contractors currently face in delivering more sustainable and resilient infrastructure.’

November 24, 2015

WeWork announces latest plans to dominate London’s commercial property scene ⁰

by Mark Eltringham • Flexible working, News, Property, Workplace design

Coworking giant WeWork has announced three new deals as it seeks to become the major player in London’s commercial property market. The firm, founded by Adam Neumann in New York in 2010, has made no secret of its plans for London as we reported earlier this year. The office space provider already has six London locations which it lets out to members (not tenants) who have access to the network of 57 locations in 17 countries on flexible terms via an app. According to a report published this week in Estates Gazette it is now set to add another 1 million sq. ft. to its portfolio in the capital with locations on City Road, Waterhouse Square and Docklands. The plans were announced to coincide with the launch of its largest London centre at Moor Square designed by Oktra. The company has also announced that it intends to launch its WeLive residential property concept in London in the near future following its successful launch in New York.

November 24, 2015

Many staff are planning to bunk off or shop online at work this Black Friday ⁰

by Mark Eltringham • Flexible working, News, Workplace

Whatever you make of Black Friday, and we see it quite clearly as an alien intrusion that taps into the worst instincts of some people, there is no doubt that it has quickly captured the imaginations of pretty large parts of the UK population. Although only on these shores for a couple of years, its influence is such that the media has already begun what promises to be an annual hand-wringing over this coming Friday’s outpouring of consumerism. Meanwhile logistics companies are dusting off their mothballed depots to cope with demand and gum up the roads while retailers continue to ponder whether they want to associate themselves with the whole wretched exercise in the first place. It’s also a growing problem for employers as two new surveys show that a significant number of their employees are planning to spend at least some part of their day shopping online, throwing sickies or taking the day off work.

November 23, 2015

Two thirds of managers have little idea what their organisation’s strategy is ⁰

by Mark Eltringham • Facilities management, News, Workplace, Workplace design

While facilities and human resources managers continue to agonise over their lack of strategic influence, a new study from researchers at the London Business School and MIT confirms what cynics may have suspected all along; a significant number of senior managers don’t have any real idea what their organisation’s strategy is in the first place. According to the study of 11,000 senior executives and managers from 400 companies worldwide, only around a third of respondents were able to correctly identify their employer’s main strategic priorities. “We asked people to list their company’s top three to five priorities”, says Rebecca Homkes, a fellow of London Business School, who led the study. “Even with five tries, on average only around 50 per cent could list the same one priority and only a third can list their firm’s top three priorities. For firms to execute a strategy well, that strategy must be clearly communicated and understood throughout the organisation.”

November 18, 2015

Women earn less than men because they make different choices, report confirms ⁰

by Mark Eltringham • Comment, News, Workplace

In spite of its own attempts to link it to the gender pay gap a new report, Opportunities and outcomes in education and work: Gender effects, released yesterday by the UK Commission for Employment and Skills (UKCES), merely confirms that the key factors that determine how much people earn are the jobs they do and the hours they work. The report shows that male workers are paid on average 19 percent more than female workers. However, a report this year from the ONS confirmed that women now earn slightly more than men in like for like jobs up to the age of 35 and the UKCES report shows that it is career and personal choices that explain the gap in incomes across the whole economy. This confirms that the keys to closing the overall pay gap are for women to enter higher paying fields such as STEM and construction as well as employers offering flexible working arrangements and greater support for parents in their careers.

November 16, 2015

People and businesses remain unprepared for next wave of technology ⁰

by Mark Eltringham • News, Technology, Workplace

The attitudes of businesses, public sector employers and people to the next wave of technological change remains a tangled and sometimes conflicting mishmash of fear, uncertainty and indifference according to three new reports. According to a new study published by Vodafone and YouGov, while businesses are aware of their need to keep pace with technological developments, around half doubt they will be able to keep up over the next five years. Meanwhile, a study from marketing technology firm Rocket Fuel claims that British people are broadly aware what is meant by artificial intelligence and many feel it will have a positive impact on their lives, especially millennials. However, another study from jobsite Indeed claims that a fifth of young people are unaware of the idea of automation and its potential impact on the jobs market and around half don’t even consider it when making their career choices.

November 16, 2015

Some good and bad news about the Government’s real estate strategy ⁰

by Mark Eltringham • Facilities management, News, Public Sector

Two key themes have shaped the current UK Government’s attitude to its real estate and other resources since it came to office in 2010 and embarked on a programme of austerity. They are the twin desires to ‘cut waste’ and ‘do more with less’. These are not easy tricks to pull off, as a new report from the Institute for Government suggests. Published ahead of the upcoming Spending Review, the study sees the Government’s main challenge being how best to match its commitments with its resources. Two of the main ideas discussed are the rolling out of more digital services and what the paper calls institutional reform, which it suggests includes the loss of another 100,000 public sector jobs over the next five years. But as two news reports published over the weekend suggest, this kind of change can sometimes create more problems than it solves when it comes to Government property.

November 13, 2015

Study claims the Internet of Things will connect 6.4 billion objects next year ⁰

by Mark Eltringham • Facilities management, News, Technology

According to a new report from technology research organisation Gartner, 6.4 billion connected things will be in use worldwide in 2016, up around a third (30 percent) from 2015, and will reach 20.8 billion by 2020. The study claims that in 2016, 5.5 million new things will become connected each day. Gartner estimates that the Internet of Things (IoT) will support total services spending globally of around US$235 billion in 2016, up nearly a quarter (22 percent) from 2015. Although the report claims that the technology will make significant inroads in consumer markets, services are dominated by the professional category defined by Gartner (in which businesses contract with external providers in order to design, install and operate IoT systems). However connectivity services (through communications service providers) and consumer services will grow at a faster pace, according to the report.

November 12, 2015

The three workplace professions need to face up to a new reality ⁰

by Mark Eltringham • Comment, Facilities management, Technology, Workplace

The modern workplace consists of an often unholy trinity of people, place and technology and each of these facets has its own associated profession; HR. IT. FM. Six letters. Three disciplines. One big mess. When life was simple, with people generally going to work in the same place and at the same time, each of these professions could operate in its own bubble, with a clear sphere of influence and control. Sure, they could behave in interdisciplinary ways, they could have their intersections, but at the end of each encounter they could each go their separate ways. That is no longer true. The workplace is no longer primarily physical, but digital and cultural too. The boundaries of space and time have slipped and taken with them the clear demarcations between the three main workplace professions. All of this is bound to provoke as big an existential crisis for the professions as it does for the workplace itself.