We can design kindness into working life just as easily as unkindness

We can design kindness into working life just as easily as unkindness

kindnessIf I were to suggest that organisations were designing their processes, policies and relationships with unkindness at the core, you would probably reject it as an illogical proposition, it just doesn’t make business sense. It goes against the grain and against the values that are plastered on the walls of so many organisations. But as counterintuitive as it may seem, in my opinion, many organisations have done just that, designed unkindness into the things they do, albeit inadvertently. But if they can do that, they can also design kindness in too. More →

No jab, no job? Can employers enforce a vaccination programme?

No jab, no job? Can employers enforce a vaccination programme?

Can employers enforce a vaccination programme?The UK COVID-19 vaccination programme is underway and it’s only a matter of time before it’s available to the wider population. Although the vaccine could be especially beneficial for those who need to work on company premises some are still sceptical over the vaccine and may not wish to take it. This could potentially be problematic for employers if this prevents employees from fulfilling their roles. But can employers legally ask employees to be vaccinated? More →

Workplace anthropology will help us make sense of the now and anticipate what’s next

Workplace anthropology will help us make sense of the now and anticipate what’s next

workplace anthropologyWe are scarcely nine months into the Covid-19 pandemic, after a long spring and harsh summer. Social distancing has led to remote working becoming widespread, leading to doubts regarding the office’s long-term relevance. However, Jones Lang LaSalle (JLL) argues in a recent report that the office’s traditional domain will expand, with new functions including fostering collaboration, facilitating company culture, and promoting human experience. Similarly, experts increasingly characterise the workplace as a hybrid ecosystem combining virtual and physical elements with geographically-dispersed campuses. More →

Body language still matters when you are working online

Body language still matters when you are working online

body language mattersWhether we’re always aware of it or not, body language plays a vital role in face-to-face discourse. In fact, over half of our effective communication comes via body language; that range of non-verbal cues that covers everything from facial expressions and gestures to posture and tone of voice. Meeting in person constantly draws on these signals, and we interpret them by instinct and via conscious analysis to guide the way we interact, frequently to help steer communication towards our goals. But nearly a year of lockdowns, remote working and general separation has challenged these norms, with video-based communication acting as a widespread, imperfect substitute. More →

Escaping the gravitational pull of workplace data

Escaping the gravitational pull of workplace data

On the doorstep of the British Library you will find Edouardo Paolozzi’s imposing statue of Sir Isaac Newton. At first glance, this positioning seems to make perfect sense. Where better for a monument to the Enlightenment’s poster boy than raised on a plinth at the entrance to the world’s second largest library? And yet, there’s more going on here than is evident at first glance.

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The office will bounce back, but not as we remember it

The office will bounce back, but not as we remember it

Manchester officeLooking back, who could possibly have predicted 2020? It’s been such a difficult pandemic year for so many individuals and companies. Yet it’s also been a transformative time, which has seen dramatic shifts in the way we work. So, with some trepidation, here’s my forecast for the near future. This year will see the office bounce back, but not as we remember it. The office of the future will have an important new role as the physical embodiment of a changing corporate culture. More →

Well, at least nobody is whinging about open plan offices anymore

Well, at least nobody is whinging about open plan offices anymore

Years of pathologising offices should have prepared us for the patholigisation of virtual spaces. It seems like months since anybody has come out with that tired old rant about open plan. Certain vociferous and obsessive authors on the subject have had to find some other outlet for whatever their real problem is. Still, it’s not hard right now to find similar stuff about the toxicity of virtual meetings and especially those hosted by poor old Zoom, who get the blame for everything.

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From the archive: Flexible working may improve productivity, but does it diminish creativity?

From the archive: Flexible working may improve productivity, but does it diminish creativity?

flexible working and creativityOriginally published in December 2014. Homeworking seems to have become a bit of a hot topic this year, but one sentence published on the www.gov.uk website brought a cold sweat to the brows of many managers and employees across the United Kingdom. “From 30 June 2014, all employees have the legal right to request flexible working – not just parents and carers.” More →

A shift from competition to community has never been more important

A shift from competition to community has never been more important

Now, more than ever, both at home and at work, we need to be surrounded by people we can rely upon and trust as we ride the waves of uncertainty. Over the past year, we have learnt that priorities and targets can be shifted in the blink of an eye which has increased the importance of flexibility, support networks and relying on each other. This is just as relevant in business, including who we choose as strategic partners and how we contract with those partners. More →

HR must catch its breath and address changing expectations after the pandemic

HR must catch its breath and address changing expectations after the pandemic

HR and the pandemicSomeone really should have warned HR and people leaders that we needed to strap ourselves in, right? Even then, would we have ever been completely prepared for the rollercoaster ride organisations have experienced because of the pandemic? As part of Sage’s research, ‘HR in the moment: changing perceptions and expectations in HR’, we spoke to more than 1,500 human resources leaders, c-suite executives and employees in the UK, US, Canada, and Australia, to discover how the pandemic and recent events have impacted the role, expectations and views of human resources teams globally. More →

The link between wellbeing and green design is driving material innovation

The link between wellbeing and green design is driving material innovation

wellbeing and green building designOne of the most interesting developments in the way we talk about the design of buildings in recent years is how the issue of wellbeing has found an overlap with environmental concerns. We know instinctively that these are natural partners. What is good for the environment almost always has a direct beneficial effect on people’s physical and mental health, as well as their productivity. More →

False positives and the dangers of unrealistic positivity at work

False positives and the dangers of unrealistic positivity at work

positivity at workThe vaccine rollout is well on its way, the Government has set out its road map for easing lockdown and it seems there is light at the end of the tunnel. Organisations can hopefully now start to shift mindsets away from the negativity of the past months and create a positive outlook for the future. So, should leaders and managers now be pasting on the smiles, dishing out the motivational pep talks and inspirational emails? Should they aim to create a sense of positivity at work. No, most definitely not. More →