September 21, 2020

Time to get on board with the psychological effects of working from home

by Jörg Bakschas • Comment, Flexible working, Wellbeing

It almost goes without saying that this year has seen a rapid shift towards remote working, with many companies now moving to a flexible working model. From a business perspective, many employees are proving that they can still get their work done working from home. But what is the psychological impact of this? And are companies doing enough to research and prevent any negative psychological effects of remote working? More →

September 18, 2020

When it comes to describing the new world of work, the Scandis have a name for it

by Fredrik Bergsten • Comment, Flexible working, Wellbeing, Workplace design

We have very clearly arrived at a point of inflection in the world of work right now, with more time than ever spent pondering some of its bigger questions. Like what will individuals expect from their place of work? What will employers be willing to offer them? How will the culture – the very fabric – of our offices change as a result of the pandemic? In the midst of all the head scratching and soul searching over what this brave new world of work might look like, there is an increasingly vocal minority arguing that a new, better path has already been paved. Where? In Scandinavia, of course. More →

September 16, 2020

Get used to the idea of work as an experience rather than a place

by Tim Oldman • Comment, Flexible working, Property, Workplace design

Suck it up. The role of property in supporting organisational performance has changed forever. The obsession with bricks and mortar has to shift to the employee-as-consumer experience. If we understand that user experience, then organisations can make the right decisions. The problem is, experience is now scattered across millions of homes worldwide. More →

September 15, 2020

Testing times for offices mean new regimes at work

by Helen Farr • Comment, Wellbeing

Businesses are now encouraging employees back to working in the office. Should employers be using regular Covid-19 testing as part of their processes to reassure staff that doing so is safe? The government is advocating more regular testing and the use of mobile testing as a way to ensure that businesses stay open even if there is a local lockdown in the area where the business trades. More →

September 15, 2020

We are still overlooking the importance of air quality

by John Swift • Comment, Wellbeing, Workplace design

The impact of the Covid-19 lockdown on commercial buildings was immediate – offices emptied overnight as people made the sudden shift to home working. Several months later, and although restrictions are being lifted, an unease about the possibility of localised lockdowns and an uncertainty about the potential health implications of being indoors with larger groups, means fewer people than expected are choosing to go back to office-based working. Something that might help reassure them that the office is a safe place is knowing that the air they’ll be breathing is clean. More →

September 11, 2020

The next chapter for office life, remote work and the stories we tell about it all

by Mark Eltringham • Comment

One of the few interesting things about the deluge of tedious work-related stories over the last few months has been watching the narratives about remote work, office life and all the rest of it develop. Of course, you’ll still get the odd piece like this, a rambling, lazy string of unexamined clichés that could have been written by a bot. And soon will be. More →

September 8, 2020

Frontline and front of mind; communicating with employees away from HQ

by Julien Lesaicherre • Comment, Flexible working, Technology

It has been a rough year for business. Many organisations have had to evolve their operating models overnight, go to great lengths to keep their people safe and build entirely new ways of working to ensure they can stay afloat. A lot have had to fast forward five years into the future in a few months – and that’s no mean feat. More →

September 7, 2020

Ditching the 9 to 5 has enlightening implications for the design of offices

by David Clements • Comment, Workplace design

What can we learn from 2020? Maybe one of the most important lessons is that we had got to accustomed to functioning, working and thinking like machines rather than humans? The deadly Covid-19 virus reminded all of us that the mortal human can never relax and believe all is ‘’OK’’. More →

September 2, 2020

Remote work and the coming race to the bottom

by Mark Eltringham • Comment, Wellbeing, Working lives

One of the most significant consequences of the 2008 economic crash was a remarkable shift in the nature of employment. The recession led to a surge in the number of people categorised as self-employed. The numbers have been increasing ever since, albeit at a more stable rate. By the end of 2019, the number of self-employed people in the UK exceeded five million people for the first time. That’s fifteen percent of the workforce. More →

August 28, 2020

A new social contract can improve the everyday experience of work

by Mark Spratt • Comment, Workplace

It’s not happening quickly enough for some and too slowly for others, but most companies are in the midst of managing a return to work and grappling with a very different post COVID-19 world and what it means for employees. HR professionals are paying close attention to how well employees are faring and are looking to build new forms of employee care into company cultures and values. But maybe there is something more they can do to foster employee trust and safety? More →

August 20, 2020

Working from home and the future of work. How quaint

by Mark Eltringham • Comment, Flexible working, Technology

In 1962, a professor of communication studies called Everett Rogers came up with the principle we call diffusion of innovation. It’s a familiar enough notion, widely taught and works by plotting the adoption of new ideas and products over time as a bell curve, before categorising groups of people along its length as innovators, early adopters, early majority, late majority, and laggards. It’s a principle bound up with human capital theory and so its influence has endured for over 50 years, albeit in a form compressed by our accelerated proliferation of ideas. It may be useful, but it lacks a third dimension in the modern era. That is, a way of describing the numbers of people who are in one category but think they are in another.

August 18, 2020

The challenge for the office is to stay relevant

by Ben Capper • Comment, Workplace design

The world is going through some painful changes at breakneck speed. As a result, the word unprecedented has reached number one spot on our ‘words to avoid’ list. What’s the big deal with unprecedented anyway? Our obsession with all things unprecedented taps into our fear of the unknown. But life itself is an unknown: Life is beta. Nothing is permanent. Every single day things happen that are unprecedented. Damn, said it again. More →