Design Museum Awards: the buildings may be accessible, but the language isn’t

by • Architecture, Comment, Workplace design

UC Innovation CentreOne of the fundamental challenges when asked to offer a critique of something is that you may find that you actually like a great deal of what you are presented with. And this is precisely the challenge offered up by the shortlist for The Designs of the Year awards, organised annually by London’s Design Museum to honour work “that promotes or delivers change, enables access, extends design practice or captures the spirit of the year”. It would be churlish indeed to take issue with projects that seek to address the provision of education in deprived areas; remove pollutants from the air and from the oceans; advance technological solutions to help people with impaired sight or mobility and improve sanitation to eliminate the diarrhoea which kills approximately 1.8 million people annually, primarily children under the age of 5.

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Why would you want a Google office when you can create your own?

by • Comment, Facilities management, Flexible working, News, Workplace design

You don't want a Google office do you?Google has dramatically shaken up the world of the Internet and also changed the face of the traditional office environment forever. Nothing has ever been the same, since the ubiquitous four-colour logo first appeared on the worldwide web. Everything that Google does creates a ripple in the business world. Whether it’s giving employees 20% of their time to focus on their own projects, allowing them to form teams to peruse the idea of their choice or installing slides instead of stairs many are asking “should we also be doing that?” And it’s not surprising. All companies want to be successful and there’s no better success story around than Google. So let’s try and model ourselves on or imitate Google, right? I have lost count of how many times I’ve heard “could we have an office a bit more like Google?”

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Our personal choices can tell us a lot about the state of the economy

by • Comment, Products, Workplace design

Pantone_Color_of_the_Year_Marsala_ChipDriveThe announcement by Pantone that its Colour of the Year for 2014 was a muted reddish brown called Marsala was met with the annual carping about the subjectivity of the whole thing. Yet there are two things we know for sure. One is that Pantone puts a lot of time and effort into making its decision and looks at a range of social and economic factors, fashions and tastes before making its decision. The other is that this idea that you can gauge trends by tracking changes in taste has some high profile adherents. One of them is Alan Greenspan, perhaps the world’s most famous living economist, former Chairman of the Federal Reserve and a great believer in the idea that you can get a good idea of the health of the economy by looking at the length of women’s hemlines and heels and the amount of money men invest in underwear and ties.

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This isn’t a golden era for small business; it’s more interesting than that

by • Comment, Flexible working, Public Sector, Technology

small businessesYesterday, the Prime Minister’s Enterprise Advisor Lord Young produced a report into the key trends experienced by the UK’s small businesses over the past five years. According to the headline figures presented by the report, this is a ‘golden era’ for small businesses in the UK, with a record number of small firms in the country. The reported 5.2 million small firms represents an increase of 760,000 over the five year period covered by the study. The report concludes that the main drivers of this upsurge are the growing belief people have in their own ideas and abilities coupled with the technological wherewithal to make them a commercial reality. Lord Young also claims the Government deserves some credit for providing the business landscape for this to happen. But is it really that simple?

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The open plan remains an important office design element

by • Comment, Facilities management, Workplace design

office designFor half a century the default office design model in large parts of the world has been the open plan. Even though that continues to be the case, a growing number of voices are questioning this hegemony and suggesting there may be better ways of designing offices that balance the advantages of the open plan while eliminating or mitigating drawbacks. On the face of it, the case for working in open plan offices is clear cut. Not only are they believed to be more conducive to collaborative work, open plan workstations take up around half the space of cellular offices. As well as taking up less space, a crucial consideration is that fit-out costs are typically around 25 per cent lower, even in eye wateringly expensive commercial property hotspots such as London.

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Staff calling in sick could be a symptom of management malaise

by • Comment, News, Wellbeing, Workplace

If your office seems strangely quiet this morning it might be due to the fact today is ‘national sickie day’. The first Monday in February is the day of the year which traditionally sees the highest number of workers calling in sick. It’s been argued that many of these people could in fact be looking for a new job, but whether your staff are sick or on a job interview, these absences may be indicative of a deeper problem, and it in all probability lies with the quality of their managers. According to recent research, one in seven people (16%) have had to take sick leave due to a bad manager and a fifth of people would turn down a job offer if their new manager had a bad reputation. The research also found that those who find themselves being poorly managed are more likely to take radical action and leave a job than tackle the issue with their HR department.

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How well designed office hives can foster swarm intelligence

by • Comment, Facilities management, Workplace design

sourceimageA beehive in your back-garden is hardly ideal, nor is stumbling across an ants’ nest while searching for a picnic spot. However, these swarms have become the inspiration for a revolutionary new way of working. Swarm intelligence describes how a group of people find effective solutions to difficult problems and their ability to adapt automatically to changing environments and work as a team of equals. To get the full benefits of swarm intelligence, we need to make sure that our offices have areas where staff can collaborate. There can be no rigid structures or process chains that ideas have to go through. The flow of knowledge shouldn’t be restricted. It should be allowed to flood through our businesses and offices and take no account of whether the people sharing knowledge, ideas and opinions have been with a company for five days or five years.

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Messy offices really are far less productive than those with clear desk policies

by • Comment, Facilities management, News

Messy offices really are far less productive than those with clear desk policiesI used to have a boss whose solution to dealing with all his paper-based correspondence was to simply let the detritus build up. When he couldn’t see  his desk any more, he would draw his hand across the desk and dump the whole lot into the bin. Invariably he’d miss something important and would often have to search the bin to find an important letter, invoice or memo. I had another boss who ate so much food over her keyboard that it had to be taken away and cleaned – a disgusting job, according to my colleagues in IT. So despite reading with some cynicism that a cleaning company has published new research which proves offices that cut corners on cleaning, or allow employees to work in messy, disorganised surroundings, are far less productive than clean, well-ordered offices; I must agree it shows the benefits of a clear desk policy .

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Good communication is essential to ensure workplace health and safety

by • Comment, Facilities management, Legal news, Wellbeing, Workplace

health and safetyLast week the HSE marked its 40th anniversary with a series of warnings about the continuing importance of maintaining health and safety. While the number of people killed at work has fallen dramatically since the HSE was launched, it’s important employers don’t get complacent. A lack of education among the workforce about the adequate measures to take when considering health and safety can still make a huge difference. Good communication is vital, so provide in depth, yet cohesive and easy to follow Health and Safety guides, including useful information like fire blanket locations, fire exits, what to do in an emergency and emergency phone numbers which are handed out to all employees. Regular talks about the importance of health and safety should be conducted every few months to reiterate health and safety messages.

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How can we leave the open plan behind while desktop work endures?

by • Comment, Flexible working, Technology, Workplace design

open plan office cubicleWith all the chatter regarding BYOD and wearable tech, you’d think that the average worker must roam free. Yet worldwide, over three quarters (79 percent) of office workers still use a desktop computer; just over a third (36 percent) have devices that allow for mobility and only 39 percent of office workers can work from alternative places at least once a week. Those were just some of the results of a global survey carried out by Steelcase into levels of satisfaction amongst office workers. And far from encouraging mobile working the survey found that well over half (57 percent) of companies do not have facilities for mobile workers and external suppliers. Such low levels of mobility had led a significant proportion (41 percent) of the 7324 participants from 10 countries, to say they were “not satisfied” with their work environment.

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Unhappy Gen Y talent will move on this year, if you fail to keep them engaged

by • Comment, Flexible working, Workplace

Uunhappy Gen Y talent will move on this year if you're not carefulThe January Blues can be a major headache for employers, as it tends to be a time when staff consider moving on. In fact, more than a third of UK workers are already planning to change jobs at some point in 2015.[1] Factors including low motivational levels and the feeling of a need to take action combine to provide favourable conditions for job movement among employees. Keeping Generation Y talent is a particular area of concern for management, with a recent study revealing over half of these employees will expect to have moved on from their current employer within two years.[2] The fact is that Gen Y employees are simply not prepared to stay in jobs that make them unhappy.

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O2’s dogmatic approach to flexible working sends the wrong signals

O2’s dogmatic approach to flexible working sends the wrong signals

by • Comment, Flexible working, Technology, Workplace design

Flexible working dogmaAlthough we would normally offer the findings of a survey without comment, preferring readers to add their own pinch of salt, it’s sometimes interesting to question the way research is presented. This week a study by O2 claimed that in the six months since nearly all full time UK workers were granted the right to request flexible working, 23 percent of staff have taken advantage of the option. While there is nothing unusual in a mobile tech firm producing a survey about flexible working, what is interesting is that they have chosen to present this as ‘only 23 percent’ and many in the press have gone along with it. Now, unless I’ve missed something, isn’t it actually remarkable that nearly a quarter of UK employees have requested flexible working in a six month period?

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