March 17, 2016

Flexible working increasingly the norm for financial services firms ⁰

by Mark Eltringham • Flexible working, Technology, Workplace design

Flexible working is on the way to becoming the norm in financial services with the average employee spending 39 percent of their time working remotely, according to new research from tech consultancy Intercity Technology. The company surveyed a mere 100 employees from different organisations within the financial services market to gain insight into their workplace habits so you may want to treat this carefully. The respondents also thought this proportion of time spent remote working would increase in the next two years to 41 percent, with an ever increasing adoption of technology-led solutions in the workplace. Additionally, the surveys suggests that 70 percent of employees believe using a device of their own choosing positively impacts the way they work with their colleagues, with the biggest specific benefits identified as flexibility (51 percent), more productivity (42 percent) and improved collaboration (33 percent).

March 16, 2016

A new guide to delivering successful sustainable fit-out projects ⁰

by Mark Eltringham • Environment, Facilities management, News, Workplace design

Today marks the publication of a new guide which claims to help contractors and end-users deliver sustainable fit-out projects. Published by trade body the Construction Industry Research and Information Association (CIRIA), the Fit-out environmental good practice on site guide (C757) claims to be a more practical guide than other publications and standards and addresses the most important challenges for those responsible for fit-outs across a range of sectors including offices, retail, education, leisure and health. The authors claim that the fit-out sector faces unique challenges that include the need for a quick turnaround of projects, the need to control costs as well as deal with project specific site constraints. The guide aims to help the managers of fit-out projects to meet these challenges as well as helping them to deliver projects that are sustainable both during the fit-out phase, occupancy and the life of the completed project.

March 15, 2016

Many firms only hold on to paper documents for their signatures ⁰

by Mark Eltringham • Furniture, News, Workplace design

While many people find it convenient to use paper as a medium for note taking and idea generation, the only reason many firms hold on to paper documents is to preserve the signatures on them. That is the key finding of a new survey from knowledge management trade association AIIM. The study found that 56 percent of executives retain signed contracts and order forms and 31 percent agree their paper documents are around only for the signatures. Consumption of paper remains high in many firms, but less and less of it is actually retained. The research is published ahead of new regulations which come into force in the EU later this year which are designed to standardise and codify the practice of retaining e-signatures on business critical documents. However, AIIM remains sceptical that the eIDAS regulations which come into force this Summer will quickly create a standard trust based form of e-signature.

March 15, 2016

Décor matters but location most important factor for the ideal office ⁰

by Sara Bean • Facilities management, Flexible working, News, Workplace, Workplace design

Recent data has shown that increasingly, it’s people, not cost, which is the primary driver behind real estate decisions. British Land has carried out research into what features would make up the UK workers’ ideal office and the results point to a clear link between delivering these ideal features and talent recruitment and retention. The good news is that the workers surveyed believe they would be 36 percent more productive at work if they were working in the ideal office, and, 86 percent say they’d stay longer with an employer that had the ideal office location and features. The other side of the coin is that 80 percent believe that companies that don’t offer their employees a convenient location and attractive features are more likely to lose them. Younger workers in particular are markedly more likely to move jobs to find a working environment that suits them, and this includes offering a workplace with a ‘buzz’.

March 12, 2016

Office redesign a priority + Menstrual leave debate + Nine workplace trends ⁰

by Sara Bean • Facilities management, Flexible working, Property, Workplace, Workplace design

In this week’s Insight Newsletter; Mark Eltringham weighs in on the flexible working/menstrual leave debate; Tricia McCall looks at the way the latest workplace designs are influencing the classroom. We learn about the nine workplace trends that managers should address; that staff believe that 91 percent of firms won’t be competitive by 2020 and that a majority of managers see redesigning their organisation as their most important priority. In news – the Government fails to deliver on technology; London occupiers will pay just for a view; and the CIPD warns that not enough organisations are taking action to address the causes of gender inequality. Download our latest Insight Briefing, produced in partnership with Connection, on how the boundless office can be freed from the shackles of time and place and access the latest issue of Work&Place. Visit our new events page, follow us on Twitter and join our LinkedIn Group to discuss these and other stories.

March 9, 2016

The nine workplace trends every organisation must learn to address ⁰

by Mark Eltringham • Facilities management, News, Wellbeing, Workplace, Workplace design

The latest company to set out its vision of workplace trends is food services provider Sodexo. The company’s 2016 Workplace Trends Report suggests there are nine key areas that managers should address, each linked by the common theme of striking the right balance between the organisation’s commercial objectives and the needs of its stakeholders. The report is a detailed meta-analysis based on primary research, client feedback and research from academics, trade associations and FM providers. The report covers the most talked about themes in workplace design and management including wellness, work-life balance, diversity, green building and workforce engagement. The authors acknowledge the challenge firms face in striking the balance between these complex and conflicting demands and call for an ‘holistic’ approach to resolve them (which may suggest they have as much of an idea about the right answers as anybody else).

March 9, 2016

Corporate real estate strategy shifts focus from cost to people ⁰

by Sara Bean • Facilities management, Flexible working, News, Property, Workplace, Workplace design

A new survey of corporate executives indicates a major shift in how companies make real estate decisions today, with more than half (50 percent) saying that talent is more important than cost (31 percent) as their foremost consideration. As a result, executives view the workplace as primarily a recruitment and retention tool that offers attributes such as a flexible workplace, high quality amenities and interiors. But while the people and workplace experience dominate the corporate real estate agenda, according to CBRE’s Americas Occupier Survey – escalating costs are a major concern. Of survey respondents, 85 percent cite space efficiency and restructuring as a top strategy for reducing occupancy costs. These two issues are driving real estate conversations; with the result that workplace strategy is increasingly being viewed as both a critical employee attraction and retention strategy (57 percent), and as a means to control costs.

March 8, 2016

Gen X most interested in just doing a good job than other generations ⁰

by Sara Bean • News, Workplace, Workplace design

We reported the other week that the hardest working generation in the UK is Generation X (born 1965-1980). It seems this applies all around the world, as a global survey by Korn Ferry Futurestep shows that this generation cares most about making an impact on the business and are the most engaged demographic. When asked which generation is the most engaged in the workforce, more than half of respondents of any generation (52 percent) said Generation X. Baby Boomers and Millennials were tied at just under 25 percent. The heads down, get-the-job-done attitudes and priorities of Gen X employees means they care more about the job than the environment and culture of the organisation than other age groups. Well over a third (39 percent) of respondents said that the “ability to make a difference in their organization” is most important to Gen Xers in the workplace. That’s nearly double the percentage that cite “job stability” or “development opportunities.”

March 8, 2016

Classrooms are starting to mimic the form and function of the office ⁰

by Tricia McCall • Comment, Technology, Workplace design

Technology is not the only factor impacting the way education is being approached in the classrooms of today. While it’s true that many classrooms have begun to adapt to the inclusion of technology in the curriculum, there are also several “offline” options which have clearly trickled down from business design. Globally known companies such as Google and Apple have long been getting attention for the offbeat office culture they are cultivating. This trend has been fanning out into the other companies and industries as well. In-house chefs, rock climbing walls, and unconventional meeting spaces are a few of the unusual features popping up in offices all over the globe. Employers are striving to entice potential job candidates and retain their existing employees through unique and engaging environments. It may well be that the bells have already tolled for the conventional cubicle culture of the past.

March 7, 2016

Nearly all managers are now seeking to redesign their organisation ⁰

by Mark Eltringham • News, Workplace, Workplace design

Ninety-two per cent of the UK’s human resources and business leaders see redesigning their organisation as their most important priority, according to Deloitte’s Global Human Capital Trends 2016 survey. As part of this shift in focus, 42 per cent of UK respondents say they are already currently restructuring their organisation and 49 per cent have recently completed the process. Only seven per cent say they have no plans to restructure. The report also claims that lack of employee engagement is an issue currently facing 80 per cent of respondets. Only 36 per cent report that they are prepared to tackle engagement issues. Despite the emergence of ‘easy to use’ tools to frequently evaluate employee sentiment, 76 per cent of UK organisations still measure employee engagement only once a year. Forty-two percent measure this engagement through annual surveys and 20 per cent through interviews and focus groups.

March 4, 2016

When you can choose to work anywhere, where will you choose to work? ⁰

by Mark Eltringham • Flexible working, Insight Briefings, Premium Content, Technology, Workplace design

One of the great questions that hangs over workers in the new era of boundless work is this: When you can choose to work from anywhere, where will you choose to work? It’s not just a question for the growing army of workers who find themselves unfettered from the traditional times and places of work. They will naturally choose to work in the places they feel make them most productive and happy, which nurture their wellbeing and chime with their values. The challenge for the owners and the occupiers of offices is to create the working environments that will draw people to them. This is particularly important for those organisations with strong cultures who understand the role that physical presence plays in nurturing creativity and the way people exchange information, such as tech and creative firms. The terms of this conundrum and its possible solutions are the themes of our new briefing, produced in partnership with Connection. You can see it here.

March 3, 2016

Open plan offices linked to low engagement and workplace satisfaction levels ⁰

by Sara Bean • Comment, Flexible working, News, Wellbeing, Workplace design

As we’ve pointed out before, while open plan working can bring cultural benefits such as improved communication and collaboration; the continuing popularity of the open plan office is largely down to cost. The reason the UK has more than twice as many open plan workers as the global average is primarily due to high real estate costs. Now a new report from Steelcase suggests that space and cost-saving strategies such as open plan offices and hot-desking could be impacting workplace satisfaction and engagement. UK employees are falling below the global average for almost all workplace satisfaction metrics, reporting a lack of control over their work environment (59 percent), difficulties concentrating (43 percent) and an inability to work without being interrupted (50 percent). These three factors were found to be central to fostering an engaged and satisfied workforce. Only 29 percent of UK workers are engaged, compared to 34 percent globally.