July 13, 2016

Gensler publishes latest US and UK Workplace Surveys for 2016 ⁰

by Mark Eltringham • Architecture, Facilities management, Features, Flexible working, Workplace design

Gensler has announced the results of its Workplace Survey 2016 for both the UK and the US. Key claims of the UK report based on a study of 1,210 respondents include that the UK workforce seems to be divided into ‘haves and have-nots’, with mid and lower-tier workers confined to poor quality environments, 67 per cent of the workforce feel drained due to their office environment at the end of each day and that ‘innovators’ spend just 3.5 days of the working week in the office, highlighting the need for greater flexibility. Meanwhile, the key finding of the US study of 4,000 respondents is that a statistical link between the quality and functional make-up of the workplace and the level of innovation employees ascribe to their organisation, and found that a workplace that prioritises both individual and group work creates ‘an ecosystem of innovation’ across organisations and is a crucial predictor of how innovative an employee sees their company to be.

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July 11, 2016

Multi-tasking and workplace distractions don’t allow us to focus on the essentials

by Charles Marks • Comment, Knowledge, Workplace, Workplace design

Although the structure of our brains is largely the same as that of our hunter-gatherer prehistoric ancestors, that does not mean they are immutable. Research shows that the way our brains change in response to technology and the changing workplace suggests they are subject to a certain degree of ‘rewiring’. For example, a recent study found that the emotional response of adults to smileys in emails and texts is exactly the same as they would have to real faces. Tellingly, however, this appears to be learned behaviour because babies do not exhibit the same response. One other aspect of working life that is now proven to change the way our brains work – and not in a good way – is multitasking. Research published by Kep Kee Loh and Ryota Kanai of the University of Sussex found that “Individuals who engage in heavier media-multitasking are found to perform worse on cognitive control tasks and exhibit more socio-emotional difficulties”.

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July 11, 2016

Gallery: World Architecture Festival Awards shortlist announced ⁰

by Mark Eltringham • Architecture, News, Workplace design

The shortlist for the 2016 World Architecture Festival Awards has been published and features 343 projects from 58 countries and across 32 categories. The Festival takes place in Berlin this November, where the winners will be announced. Judges include include last year’s winner Ole Scheeren, David Chipperfield, Manuelle Gautrand, and Kai-Uwe Bergmann. The shortlisted candidates in the office category include the world’s first 3Dprinted office in Dubai and Dietrich | Untertrifaller’s Omicron Campus which incorporates luminous quiet-working pods. Notable UK entries include Make Architects’ Hiscox Building in York and the Collado Collins designed scheme for the redevelopment of a landmark building at 184 Shepherds Bush Road. The design maintains the architecture of the original building, formerly a motor service depot and car showroom owned by Citroen and adds three new floors for office use.

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July 11, 2016

Momentum grows to make BIM standard for global construction industry ⁰

by Mark Eltringham • Architecture, Facilities management, Knowledge, Technology, Workplace design

According to a new survey from research firm Timetric’s Construction Intelligence Center (CIC), momentum is growing towards the universal implementation of Building Information Modelling across the construction industry worldwide, with the highest percentage of respondents claiming that it will be the future of the industry. In related news, the UK BIM Alliance will be launched in October and will take over from the UK BIM Task Group as the emphasis is now on making Building Information Modelling the standard approach to construction. The industry alliance has been set up to respond to the UK Government’s challenges in meeting Level 2 requirements. The group will be branded the UK BIM Alliance, and is planned to be officially launched this October. The challenge now faced is to transform from industry mobilisation for Level 2 to make BIM, the standard approach to construction for the entire UK Construction Industry.

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July 6, 2016

Which aspects of workplace design are most important to personal wellbeing? ⁰

by Marc Bird • Comment, Wellbeing, Workplace design

There is no doubt that the UK’s office based knowledge industry is facing a crisis in the form of a ‘wellbeing deficit’. Both the Confederation of British Industry (CBI) and Health and Safety Executive (HSE) have reported record levels of absenteeism, with the latter attributing 23.3 million lost working days to work-related ill-health, such as depression, stress, anxiety and musculoskeletal disorders. A great deal is already known about the causes of the key issues of employee stress and demotivation, but more work needs to be done to establish how organisations can meet their corporate goals with regard to these issues, whilst still engaging, motivating and nurturing their workforce. A significant body of published research has identified that a sense of ‘personal control’ can have a hugely positive impact on employee wellbeing, but how can we engender that control when it comes to creating a productive working environment?

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July 5, 2016

LBGT inclusion in the workplace relies on FM and HR best practice ⁰

by Peter Holmes • Comment, Facilities management, Wellbeing, Workplace, Workplace design

Much has been written about the business case for diversity and inclusion with one overarching theme; people perform better when they can be themselves. This is especially true for lesbian, gay, bisexual and trans employees. Have you ever hesitated before talking about your partner to a colleague at work? Anticipated how they will react when they find out the person’s gender? Have you ever thought twice about going to the toilet in the office? Spent more time worrying about which facilities you’ll use than the looming deadline you have coming up? These are just a few examples of the thoughts that can consume the mental power of an LGBT person when you create a working environment which isn’t inclusive. According to last year’s Open For Business report, LGBT diversity and inclusion in the workplace impacts two key areas of productivity – business and individual performance, which rely on a focus on sound management and an inclusive workplace design.

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July 2, 2016

Beyond monoculture + Future shock + Confusion over productivity ⁰

by Sara Bean • Facilities management, Flexible working, Insight Briefings, Newsletter, Technology, Wellbeing, Workplace, Workplace design

In this week’s Newsletter; Mark Eltringham pays tribute to futurologist Alvin Toffler who died this week and is famed for introducing the concept ‘Future shock’; and Charles Marks looks at the ways our noisy world was foretold by some of the 20^th centuries’ greatest minds. A study finds that people find meetings more useful than is widely reported; many office workers struggle to understand the meaning of productivity; and spending on workplace technology doubled over the past five years. Older workers – not millennials – are most positive about working freelance; more US over 65s are working now than at any time; and agile workers report the highest levels of productivity. You can download our new Briefing, produced in partnership with Boss Design which examines the link between culture and workplace strategy and design; visit our new events page, follow us on Twitter and join our LinkedIn Group to discuss these and other stories.

July 1, 2016

Increase in workplace technology spend will help make offices ‘more human’ ⁰

by Mark Eltringham • Flexible working, News, Technology, Workplace design

Spending on workplace technology has doubled in the past five years as artificial intelligence is used to redefine how we connect in the workplace. That is the central claim of a new report from design firm Unispace based on interviews with CEOs and Heads of Real Estate at some 100 blue chip firms worldwide including KPMG, Cisco, Adidas, GE, Accenture, Boston Consulting Group, Regus, Deloitte, UBS, Chevron, CitiGroup, and Ashurst, Respondents were asked to assess how they expect to use office space in 2020. According to the report, respondents indicated that they will continue increasing technology spend, irrevocably changing the traditional office space as we know it. Over the last five years, the average company spent 10 percent of its workplace budgets on technology with 30 percent going on services, partitioning and furniture. The trend has now reversed with technology spend outstripping other spend as companies strive to improve efficiency, collaboration, creativity, engagement and recruitment.

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June 24, 2016

Procrastination + Transparent office design + That Brexit thing ⁰

by Sara Bean • Facilities management, Flexible working, Legal news, Newsletter, Technology, Wellbeing, Workplace, Workplace design

In this week’s Newsletter; Sathesh Alagappan outlines the impact on UK employment law following the Brexit vote; Mark Eltringham looks at taking transparent office design to new extremes; and why, according to Dr Piers Steel, this is the golden age of procrastination. Over a third of jobs in the tech and creative sector found within the Capital; a lack of trust precludes employees from donning wearables in the workplace; and new liability rules for the automated workforce of sophisticated ‘smart’ robots. News that 15 percent of organisations in the UK don’t place any focus on the mental health and wellbeing of employees; small firms more likely to adopt virtual working and both UK and US staff routinely work beyond their contracted hours. You can download our Insight Briefing, produced in partnership with Connection, on the boundless office; visit our new events page, follow us on Twitter and join our LinkedIn Group to discuss these and other stories.

June 24, 2016

Property and workplace experts have their say on the Brexit outcome ⁰

by Mark Eltringham • Architecture, Comment, Facilities management, Property, Workplace, Workplace design

Well, the results are in and the UK’s electorate has voted by a narrow margin for the country to leave the EU. There are likely to be other developments but whatever you make of the UK’s decision to vote to leave the EU – and I think it’s fair to say most independent people think it’s inexplicable – there’s no doubt that it will have a profound impact on the UK’s economy, relationship with the world, culture, working conditions and markets. What it will mean in practice won’t be apparent for months or years, of course, but that hasn’t stopped experts who work in the property, workplace, design, legal, HR and architecture sectors having their say on its potential implications. We’ll look at these specific issues in more detail going forward but for now, here’s a round-up of those we have so far, which we’ll keep updated throughout the day as the dust settles on what will prove to be a momentous decision for the UK, Europe and rest of the world.

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June 20, 2016

What happens when you take transparent office design to extremes ⁰

by Mark Eltringham • Case studies, Comment, Facilities management, Furniture, Workplace design

A rigid and unswerving adherence to a principle is rarely a good thing in the long run. This is perhaps doubly so when it comes to office design because the end result is often something that overlooks what offices are really for; namely giving human beings a place to go to be with one another. So, when you take a design dogma to extremes that ignore the human being that should be your core concern, you end up getting something like the office with no chairs, because ‘sitting is the new smoking’. Or you get the office made completely of glass because ‘transparency generates trust’. While it’s true that the Dutch firm MRVDV responsible for the refit of the building in Hong Kong has included some genuinely successful features, not least in the use of natural light and the environmental performance of the building, the interior itself is clearly the end product of meetings in which nobody felt comfortable telling everybody to knock it off.

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June 17, 2016

Younger and older workers share many of the same attitudes to the workplace ⁰

by Mark Eltringham • Flexible working, News, Technology, Workplace design

The behaviour and attitudes of young people in the workplace are very similar to those of older generations. We keep repeating this point but it’s always worth reminding ourselves given the prevailing narratives that obscure this truth. Indeed, so powerful is the narrative that even when a piece of research or a survey contradicts it, there is often an attempt to ignore the report’s own finding’s in favour of something that fits the meme. This happens more often than you think which is why it’s always worth going beyond the headlines to look at what lies beneath. This week, two reports have appeared which highlight just how much a younger generation of workers shares the same attitudes and challenges as other generations. According to the reports, this is true for issues such as presenteeism and the need for the company of colleagues and so suggest we don’t need to treat different age groups quite so differently as is often claimed.