January 15, 2016

New report links workplace design with greater employee engagement ⁰

by Mark Eltringham • Flexible working, News, Products, Workplace design

A new analysis by real estate consultancy JLL links more intelligent and agile workplace design with the ongoing and often elusive quest to better engage employees. The report sets out to identify the impact that disengagement has on both organisations and the economy, identifies problem areas and sets out a number of suggested solution. The authors make the startling claim that active disengagement costs the US economy somewhere between $450 billion and $550 billion each year. Conversely, based on an analysis of 207 organisations over an 11 year period, other research suggests that companies who actively develop their culture and engage staff return 516 percent higher revenues and 755 percent higher profits. The report also claims that firms who get things right are better at attracting and retaining talent, standing out from their competitors and meeting their strategic objectives through employee engagement.

January 12, 2016

A cynic’s field guide to workplace terminology, part three ⁰

by Simon Heath • Comment, Facilities management, Technology, Workplace, Workplace design

A New Year and a new chance for some people to heap more fresh corporate bullshit onto the already steaming pile. No matter how often writers like the ever excellent Lucy Kellaway mock and deride the propensity of people in organisations to apply cliches and nonsense in lieu of thought and imagination, we have to face an annual fresh tide of drivel and lazy thinking. So predictable is this yearly onslaught, that it appears to now be a subject for trendspotters, as a recent feature in The Telegraph highlighted. Of course, this is just general corporate speak and does not even begin to scratch the surface of what we have to endure in the more parochial world of workplace design and management. Which is why I have produced the latest update to my continually expanding lexicon of regrettable workplace terminology. You can read parts one and two here and here.

January 9, 2016

What we need from work + 2016 workplace + Office design trends ⁰

by Sara Bean • Facilities management, Newsletter, Workplace, Workplace design

In the first Insight newsletter of the year; Dan Callegari outlines the seven workplace design trends 2016; Mark Eltringham describes what Shakespeare can teach us about technology and Jane Kendall-Bush explains six things all people need from their workplace. Paul Carder explores the current state of the workplace, Paul Goodchild looks at what sets us apart from the machines and Beatriz Arantes argues that neuroscience is the a great source of competitive advantage. In news, further workplace wellness investment predicted for the future; a third of people admit to feeling no workplace engagement and the latest evidence on the negative influence of overzealous emailing. Download the new issue of Work&Place and access an Insight Briefing produced in partnership with Connection, which looks at agile working in the public sector. Visit our new events page, follow us on Twitter and join our LinkedIn Group to discuss these and other stories.

January 8, 2016

The six things all people need from their workplace ⁰

by Jane Kendall-Bush • Comment, Facilities management, Knowledge, Workplace design

Whether we like it or not, we all have to work for some, or more usually, most of our adult life. During this time, many of us will work in an office, which is a place that has changed immensely – not only in the last ten years or so, but almost entirely since the start of the twentieth century. The management structure and style of companies, the tools available to the workforce, and the places within the office buildings have been changing and evolving. There has been a shift from hierarchical management structures to a more diverse and organic model. The tools of work have changed from the humble typewritten letter and Bakelite telephone to 24/7 access to emails though laptops and smart phones. And finally the workplace itself has evolved from one with enclosed offices for the senior managers, or a sea of cubicles to workplaces that encourage creativity and collaboration.

January 8, 2016

Modern office design principles favour extroverts, study claims ⁰

by Mark Eltringham • Knowledge, News, Workplace, Workplace design

This week’s British Psychological Society Occupational Psychology Division annual conference in Nottingham has proved to be a fruitful hunting ground for insights into the nature of modern work and workplaces. The week culminates today with the presentation of a new study from business psychologists OPP which claims that personality has a big impact on the type of office environment people prefer to work in. Modern features such as shared space and open-plan floors appeal mainly to extroverted workers and made introverts uncomfortable. Over 300 people (71 per cent female and average age 47 years) completed an online survey about their current workplace. The participants had previously completed a personality test to ascertain their personality type. The results showed that many features of the modern office were more likely to be preferred by extroverts than by introverts.

January 5, 2016

A round-up of stories you may have missed on your way back to work ⁰

by Mark Eltringham • Comment, Facilities management, News, Workplace design

Still catching up after the holidays? So are we. Here are seven recent stories we loved belatedly and think you will too. 1. GM is set to stake its claim as part of the nascent network of self driving cars. 2. Yet another round-up of 2016 trends, this time focussed on HR. 3. A new initiative attempts to cement the UK’s position at the frontier of the smart city movement. 4. A film about the world’s ongoing love hate relationship with the office cubicle. Mostly hate. 5. A reminder to architects that they need to think about the design of sound, too. 6. A look back at the year in which sit-stand desks finally made their mark (just don’t mention the countries that have loved them for years in the non English speaking parts of Northern Europe). 7. Goldman Sachs produce an interesting chart about the fall in space per worker, but provoke a possibly faulty conclusion from the author. Just because people are given less space, doesn’t mean the office is dying. Main image courtesy of Herman Miller.

December 22, 2015

How to compile your own Top Ten list of the World’s Coolest Offices

by Mark Eltringham • Comment, Facilities management, Furniture, Workplace design

The year draws to an end and making a list of what you claim are the world’s coolest offices or making claims about what makes an office cool is a great way of generating some much needed fin de siecle PR. That’s presumably why there are so many features about what constitutes a cool office. You can find them everywhere including in the Telegraph, Fortune, Esquire, Inc and Forbes. Or, like search engine Adzuna, you can openly boast about how much PR you’ve generated with your list and then do it again every year. If you want to tap into this meme, the great thing about it is that you don’t even have to know anything about or even visit the offices you deem cool enough to make your top ten. You can even choose offices from other people’s lists. All you have to do is follow a number of simple and interrelated criteria to come up with a list that is pretty much the same as all the others and say the same things about them.

December 21, 2015

From workplace wellness programmes to a positive workplace culture ⁰

by Mark Eltringham • Comment, Wellbeing, Workplace, Workplace design

Research presented at the recent 2015 Global Wellness Summit (GWS) titled “The Future of Wellness at Work” forecasts that workplace wellness investment will “explode in the next 5 to 10 years”. Results from the research revealed that 87 percent of employees surveyed feel disengaged at work, with 38 percent experiencing excessive pressure and stress. Despite more than half of the employees having access to a structured wellness “programme” only three out of ten actually use it in practice. The generally human resources led workplace wellness programs perform poorly because they don’t always address the issue at hand. They instead choose to focus on health issues experienced outside of work, rather than looking internally at the workplace itself. The design of an office has been proven to have a material impact on the health, wellbeing and productivity of its inhabitants.

December 16, 2015

OECD report calls on governments to do more to close the productivity gap ⁰

by Mark Eltringham • News, Technology, Workplace design

The world that we see emerging is increasingly defined by a series of gaps. One of the growing distinctions between haves and have-nots in the global economy is identified in a new report from the OECD, which suggests that there is a technological and closely related productivity gap between the world’s most productive businesses and economies and everybody else. The authors of the study claim that workplace productivity is now both the key driver of economic growth and also the best way of addressing the most important challenges facing businesses and economies in the 21st Century including the environment, income disparities and changing demographics. They suggest that the productivity gap needs to be closed up with a range of policies that incentivise both firms and economies to better use the technology they have available, invest more in R&D, adopt new business models and innovate more effectively.

December 15, 2015

Seven essential workplace design trends to keep an eye on during 2016 ⁰

by Dan Callegari • Comment, Facilities management, Workplace design

What has become increasingly apparent over recent years is that the office isn’t just a place to work, but also a driver of competitive advantage. We’ve always known this to a greater or lesser extent, but the dynamic and ever shifting nature of the modern world is presenting organisations with new and evolving challenges that they must address with all of the tools at their disposal. At the heart of this complexity is the physical workspace. Its design touches on every aspect of the changing workplace and the objectives organisations set for themselves and their employees. Although it has lots its primacy as the main place of work, you could also argue that the focus on the office’s key strengths makes it more important than ever within the context of overall working cultures. So, with that in mind, here are ten of the most important current trends in workplace design and management we foresee for 2016.

December 11, 2015

Concentrating on visual tasks can lead to temporary deafness ⁰

by Mark Eltringham • Knowledge, News, Wellbeing, Workplace design

A new study published in the Journal of Neuroscience has found that when people concentrate more on visual tasks, they can go deaf momentarily. Based on brain scans from 13 volunteers, the researchers from UCL, the Wellcome Trust and Newcastle University concluded that the senses of hearing and vision share a limited neural resource. So, when people are focussed on a demanding visual task, the brain’s response to sound can be significantly reduced. Examination of people’s ability to detect sounds during the visual demanding task also showed a higher rate of failures to detect sounds, even though the sounds were clearly audible and people did detect them when the visual task was easy. Lead researcher Dr Maria Chait said the phenomenon of ‘inattentional deafness’, where we fail to notice sounds when concentrating on other things, confirms earlier research.

December 9, 2015

Glassdoor announces lists of the best places to work for 2016 ⁰

by Neil Franklin • Case studies, News, Workplace, Workplace design

Job site Glassdoor has announced the winners of its annual Employees’ Choice Awards, honouring the best places to work across Europe and North America. The Awards are based on the input of employees who provide anonymous feedback by completing a company review about their job, work environment and employer. This year, Glassdoor has expanded the awards programme to include six categories, highlighting the Best Places to Work across the UK, France, Germany, US and Canada. This is the second time Glassdoor has identified the best places to work in the UK and the first time in both France and Germany. Winners are ranked based on their overall rating achieved during the past year based on a five point scale. According to Glassdoor, the top five UK Best Places to Work in 2016 are, in order: Expedia (average 4.4 rating), Hays Plc (4.4 rating), AKQA (4.2 rating), GE (4.2 rating), Schuh (4.1 rating).