Opening the door to a new workplace experience for everybody

Opening the door to a new workplace experience for everybody

workplace experienceThere’s no one way to approach diversity and inclusion initiatives. However, we’re very lucky as fellow professionals involved in creating a great workplace experience for everybody to be able to take an active and vital role in improving the setting for these initiatives. If you work at a company that is embracing diversity and inclusion, what I have set out in this commentary is simply a group of thought starters based on previous experience, pain points, and ways you could easily push forward to make spaces that better accommodate all users. At a time when 69 percent of executives rate diversity and inclusion as an important issue, it’s important for we workplace professionals to take the initiative.

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Podcast: a manifesto for change in workplace and facilities management and the question of what is in a name

Podcast: a manifesto for change in workplace and facilities management and the question of what is in a name

The latest Workplace Matters podcast features two brand new episodes. Usual host Ian Ellison of 3edges hands over the reins to Simon Iatrou to explore the intentions of the British Institute of Facilities Management to change its name to embrace workplace, and seek chartered status. Simon is joined by members of the BIFM leadership team: Chairman Steve Roots, CEO Linda Hausmanis, and Director of Insight Chris Moriarty. Ian also joins the discussion in his professional capacity as 3edges Director and workplace specialist, to talk about the research work 3edges have been doing over the past year about the future of FM and its relationship to workplace. BIFM’s manifesto for change announcement triggered a lot of industry interest, and inevitable discussion. It seemed clear from the comments that there were topics and issues worth digging deeper into, to give Workplace Matters listeners and BIFM members an opportunity for more context, so 3edges invited the BIFM leadership team to take open questions directly, and come round the table to discuss them.

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Majority of global workforce now work somewhere other than the office every week

Majority of global workforce now work somewhere other than the office every week

Majority of global workforce now work remotely from the office every week

Technological change, globalisation and changes in employee expectations mean that over two-thirds of global employees now work remotely every week, and over half do so for at least half of the week. Though it must be said this is according to a new study from IWG, which is the parent group of workspace companies including Regus and Spaces, the study found that every week 70 percent of employees are working at least one day a week somewhere other than the office. More than half (53 percent) work remotely for half of the week or more, whilst more than one in 10 (11 percent) people work outside of their company’s main office location five times a week. The survey adds also that flexible working and the use of shared workspaces are no longer the preserve of start-ups. The world’s most successful businesses – including varied companies such as Etihad Airways, Diesel, GSK, Mastercard, Microsoft, Oracle and Uber – are already adopting a flexible workspace approach.

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Simple fact: less complex workplaces increase levels of employee engagement

Simple fact: less complex workplaces increase levels of employee engagement

workplace

Organisations that invest in simplifying their workplace benefit from greater trust, advocacy, innovation and retention among employees. Yet despite this, 30 percent of employees find their workplace complex and difficult to navigate, claims a recent study conducted by Siegel+Gale. According to the study, organisations that communicate clearly from the top their purpose, values and business goals tend to be simpler. These workplaces convey how employees’ roles impact relationships with clients and ultimately, drive business results.

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Take up of office space in West End stays strong, but supply continues to decline

Take up of office space in West End stays strong, but supply continues to decline

Demand for commercial office space in central London has remained above the long-term average, with the amount of space under offer increasing, though the level of supply in the West End has continued to decline, according to the latest figures from Savills. Take-up in April reached 275,473 sq ft across 24 transactions, bringing take-up for the first four months of the year to 1.3m sq ft. The volume of transactions to complete over the month was the lowest for April in five years but overall year-to-date take-up still remained up on the long-term average for this period by 13 percent. (more…)

Coworking trends are influencing design and layout of central London offices

Coworking trends are influencing design and layout of central London offices

Coworking trends are influencing design and layout of central London offices

The rise of coworking and flexible working are affecting the design and layout of central London offices, with many traditional offices being given makeovers to reflect current trends in wellness and connectivity. And according to Cluttons’ Central London Office Market Outlook for Spring 2018, the Central London office market continues to experience a comparatively low vacancy rate – currently standing at 5.9 percent percent well below the 15 year average of just under 8 percent, which is more or less the same following Brexit in mid 2016. In comparison, following the peak of the last cycle at the end of 2007, the overall vacancy rate in Central London moved out from 7 percent to an average of 8.2 percent in the following two years. Landlords have been generally far more responsive to the recent downturn than in previous cycles; not only in relation to rent but also lease flexibility, together with a willingness to cap service charges and dilapidations with older style buildings. Alongside this, the volume of flexible office space in London rose by 20 percent last year as smaller firms move into serviced or managed offices.

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Remote working preferred, with just one in ten workers happiest in an office environment

Remote working preferred, with just one in ten workers happiest in an office environment

Remote working preferred, as just one in ten workers happiest in an office environmentOne in four workers (28 percent) would move jobs if they weren’t allowed to work from home, increasing to nearly half (45 percent) of millennial workers. Yet while two thirds of UK employees (65 percent) can work from home, 35 percent are still not given the option of working remotely. Totaljobs’ research revealed that remote working is in the top five most important benefits when looking for a new job, beating perks such as enhanced parental leave, travel allowances and learning and development. One in five workers would pick a job that offered remote working over one that did not when deciding on a new role. Given the choice, two fifths (38 percent) of the UK workforce prefer working from home, a figure that rises to 46 percent of 18-34-year olds as opposed to just 31 percent of over 55’s, clearly showing the popularity of remote working options to the millennial workforce. The flexibility that remote working offers is most appreciated by women, with a quarter (24 percent) preferring the option of working from home or in the office compared to 16 percent of men.

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Nearly half of workers blame technology issues as top reason for lack of productivity

Nearly half of workers blame technology issues as top reason for lack of productivity

Nearly half of workers blame technology issues as top reason for lack of productivityEight in ten workers use their personal smartphones for work purposes to make their jobs easier as almost half report wasting 10 minutes per hour in their working day due to their employers’ ineffective technology. According to the 2018 Connected Worker survey from Deloitte – just under half (49 percent) of respondents said they waste an average of ten minutes for each hour worked, in a median 35-hour week. Of the reasons given, 44 percent cited issues with technology, such as non-working or lack of devices as the main reason for not being productive at work. Workers compensate for the lack of employer provided technology with their own devices, with eight in ten (81 percent) already using their personal smartphones for work purposes. Over half (54 percent) of the workers feel they have the skills to use more technology at work.

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Office take-up in London at highest point in last 12 months, boosted by pre-let activity

Office take-up in London at highest point in last 12 months, boosted by pre-let activity

Office take-up in London at highest point in last 12 months, driven by pre-let activityCentral London commercial offices under offers are at the highest point in the last 12 months and take-up is ahead of 2017 levels compared with this point last year, new data from CBRE has shown.  Central London office take-up for April 2018 stood at 547,900 sq ft, largely driven by pre-letting activity. Office take-up for the year to the end April 2018 was 4 percent higher than the corresponding period in 2017, standing at 3.4m sq ft. Take-up was boosted by 139,600 sq ft of pre-letting activity. Over the last 12 months, the business services sector has represented the largest proportion of take-up at 32 percent, driven by a large number of deals to flexible office providers. Take-up in April was dominated by the creative industries sector, accounting for 44 percent of take-up. The banking and finance sector (26 percent) and the business services sector (21 percent) also represented notable proportions of take-up in April.

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What exactly is driving the global workplace conversation?

What exactly is driving the global workplace conversation?

There is a growing body of research and understanding on the impact that working environments, workplace habits and culture have on people and broader business performance. The very best workplaces in the world – some of which will be on show at Workplace Week in New York next month – are changing our expectations around the look, function and purpose of office space. These workplaces are designed much like ecosystems – every inch designed with the comfort, wellbeing and productivity of the people who occupy them in mind. The new world of ‘workplace management’ is about designing and delivering multi-faceted, minute-by-minute, multi-sensory experiences that create an emotional response. It is about designing workplace experiences to deliver a specific mission. It encompasses thinking about journeys and destinations, the fusion of space, information, and services – and how these reflect organisational personality, support human effectiveness, and lure in talent. But, as those in the industry will be all too aware, this hasn’t always been the case. So, what’s to thank for this fresh approach to workplace design and management?

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Seven stories to get your week off to a flying start

Seven stories to get your week off to a flying start

Why great employees leave great cultures

Are flexible short term leases the new future?

Four mega-trends for the future of work

The revolution will not be transactionalised

Bjarke Ingels joins WeWork as Chief Architect

The road to automation, the joy of work, and the ‘Jen problem’

How Soho House transformed BBC Television Centre (registration required)

UK office workers spend limited time outside and over half complain of lack of fresh air

UK office workers spend limited time outside and over half complain of lack of fresh air

UK office workers spend limited time outside and over half complain of lack of fresh airUK office workers spend an alarmingly limited amount of time outdoors each day, claims new research from Ambius, which found that almost 40 percent spend a maximum of just 15 minutes outside, excluding their commute to work, and an additional 22 percent spend a maximum of 30 minutes outside. This is even less than prisoners, who require ‘at least one hour of suitable exercise in the open air daily’, according to UN guidelines. On average, the British workers surveyed spend more time per day at their desk or workstation (6.8 hours) than they do in bed (6.4 hours), relaxing at home (3.5 hours) or outdoors (37 mins). A lack of fresh air (57 percent), insufficient natural light (49 percent), and an absence of indoor plants (36 percent) were the biggest source of frustration for employees. Introducing indoor plants (49 percent), nicer artwork (50 percent), and a more interesting colour scheme (54 percent), topped the list of employees’ requests to improve their workplace.

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