July 26, 2015

Insight Weekly on robots at work, agile working, workplace trends and more

by Mark Eltringham • Facilities management, Newsletter, Workplace, Workplace design

In this week’s issue; how the majority of managers are more than happy to welcome robots into the workplace; a survey reveals how much extra work autonomous workers put in each week; Mark Eltringham argues we need to keep a sense of perspective about how important our work is; a groundbreaking UK public sector estate scheme is rolled out nationwide; a recent series of events draws out the key workplace trends from this year’s NeoCon exhibition; a new OECD report calls for more action on the emerging digital workplace; Sara Bean reports on the calls for the Government not to abandon its pledges on zero carbon buildings; and a survey reveals that the vast majority of women don’t feel they are discriminated against at work. Subscribe for free quarterly issues of Work&Place and weekly news here, follow us on Twitter and join our LinkedIn Group to discuss these and other stories.

July 24, 2015

Groundbreaking public sector estate scheme rolled out nationwide

by Mark Eltringham • Facilities management, News, Property, Public Sector

We’ve reported previously on the Government’s One Public Sector Estate scheme, which encourages local authorities to find ways to share office space and find other ways of divesting buildings as well as freeing up land for development. Over the past two years there has been a phased rollout of the scheme to 32 councils. Now the Cabinet Office and the Local Government Association claim they have gauged the success of the first two phases and are confident the scheme can be expanded nationwide. Their announcement suggests that the 32 councils who are currently on the programme own 28 percent of council land and property assets in England and have applied the ideas of the One Public Sector Estate Initiative to free up land for around 9,000 homes and create some 20,000 new jobs. The councils involved are also expected to raise £129 million in capital receipts from land sales and cut running costs by £77 million over 5 years.

July 24, 2015

Growth in demand for scarce office space will lead to rents rise

by Sara Bean • Facilities management, News, Property

Demand from business for commercial property rose for the eleventh consecutive quarter, while available space fell for the ninth successive period, according to the latest RICS Commercial Market Survey. As a result, rents are expected to rise at the fastest pace since the survey began in 1998 with 46 percent more respondents forecasting higher, rather than lower, rent rates going forward. Offices remain the segment of the market where rental expectations remain most buoyant, while retail continues to lag, although even in this area, momentum is picking up. Across the whole of the UK, but excluding the capital, 95 percent of respondents believe that current commercial market valuations are either at or below fair value (roughly unchanged since Q1 2015). However, in London 50 percent of contributors now feel that commercial office space valuations are ‘expensive’ – an increase from 45 percent in the first quarter of this year.

July 21, 2015

Regional cities experiencing significant growth in office take-up

by Sara Bean • Facilities management, News, Property

City Centre office take-up across the Big Nine Cities during the second quarter of 2015 is almost 50 percent ahead of the five year quarterly average, the latest quarterly review of the regional office occupier markets by GVA has revealed. The regional office markets have continued to demonstrate a strong occupier story, led by Birmingham where take-up for the half year point has exceeded all records at 650,000 sq ft, helped by HSBC’s announcement to locate its new 212,000 sq ft retail bank HQ into Miller’s Arena Central scheme. Other centres also had above average deal levels, with take-up 65 percent above average in Leeds and well above average in most other cities. Significant deals for Leeds include a 51,500 sq ft pre-let to Addleshaw Goddard at 3 Sovereign Square and 49,600 sq ft to PwC at Central Square. Both buildings are due for completion during the second half of next year.

July 20, 2015

Government urged to reinstate zero carbon buildings pledge

by Sara Bean • Environment, Facilities management, News, Property

More than 200 businesses from the construction, property and renewable energy industries have written to the Chancellor to reconsider the Government’s decision last week to abandon plans to introduce zero carbon buildings. In an open letter to the Chancellor, senior leaders from 246 organisations warn that the policy U-turn has “undermined industry confidence in Government” and will “curtail investment in British innovation and manufacturing”. In the Chancellor’s productivity plan “Fixing the foundations”, George Osborne unexpectedly axed the policy designed to ensure that all new homes built from 2016 meet zero carbon standards – together with a sister policy that applied to all new non-residential buildings such as offices, schools and hospitals from 2019.

July 19, 2015

Weekly Insight on gender pay, green buildings, agile working and more

by Mark Eltringham • Architecture, Facilities management, Newsletter, Workplace, Workplace design

In this week’s issue; Mark Eltringham argues that the focus on a mythical gender pay gap, as repeated by the Prime Minister, obscures the real issues women (and a growing number of men) face; more evidence emerges to crush another myth, this time the one that equates the health impacts of sitting with smoking; the UK’s ‘greenest Government ever’ abandons its zero carbon buildings plans; Simon Heath questions the reported impact of robots on workplaces; Sara Bean on how firms are leaving remote working employees to fund their own kit; the under-reported and ongoing allure for employees of filthy lucre over flexible working opportunities; and the enduring suspicion of wearable technology in the British workplace. Subscribe for free quarterly issues of Work&Place and weekly news here, follow us on Twitter and join our LinkedIn Group to discuss these and other stories.

July 15, 2015

One in five Brits distrustful of adopting wearable technology at work

by Sara Bean • Facilities management, News, Technology, Workplace

Almost a fifth (18 percent) of European employees already have access to some form of wearable technology, but British workers are most worried about the privacy implications. According to research by ADP wearables such as augmented reality headsets, biometric identification and holographic video conferencing tools will create opportunity for businesses to improve productivity, connectivity and security. Yet more than half (52 percent) of employees are concerned about the amount of personal data employers can access via wearable technology, with attitudes towards privacy varying between countries. While as many as 60 percent of German employees express reservations, only 36 percent of Dutch employees feel this way. Overall, UK workers are the most hesitant, with as many as one in five (20 percent) saying that they would not use wearables at all, compared to 10 percent in France, and 8 percent in Germany and the Netherlands.

July 14, 2015

Occupiers give big thumbs down to service levels from property sector

by Neil Franklin • Facilities management, News, Property

The property sector offers its customers pretty appalling customer service, according to a ‘damning’ new report from the British Council of Offices (BCO). The study, based on the experiences of just 64 occupiers claims that fewer than one in five (17 percent) rate their property management service as “good” or “excellent” and fewer than one in three feeling that their suppliers understood their business needs. The survey found that although customer service is lacking, satisfaction with the end product itself was high, with two out of three occupiers happy with the quality of their office and three out of four perceiving quality to have improved over the past 10 years. The report sets out a 10-point action plan to improve the service occupiers receive, including adopting a new definition of “building performance” set by the BCO and encouraging more transparency.

July 14, 2015

Homeworkers left to fund their own technology by stingy bosses

by Sara Bean • Comment, Facilities management, Flexible working, News

Last week we learnt that for some employers, homeworking is only to be encouraged when it’s out of hours. Now new research from Regus suggests that only around a third of people encouraged by their employers to work from home (35 percent) receive any contributions from their firm to fund the fit-out. The survey of over 4,000 senior business people found that the majority (82 percent) of employers refuse to cover all the costs incurred for creating and maintaining a work space for homeworkers. This proves costly for staff, as a quarter (25 percent) of respondents said that it would take a whole monthly salary for them to fit-out their home, while the average cost of running a home office in the UK is almost £2,000 a year. Nearly half (43 percent) of workers think that most companies encouraging their employees to work from home are simply trying to transfer the workspace cost onto the employee.

July 11, 2015

Agile workers beat strikes + World’s healthiest building + 3D printed office

by Sara Bean • Facilities management, Flexible working, Newsletter, Technology, Wellbeing, Workplace

In this week’s issue; Paul Carder points out agile workers were unaffected by tube and train strikes; Maciej Markowski says despite digital technological advances, companies still appear to value human interaction and Sara Bean suggests employers only encourage home-working when it is on their terms. Mark Eltringham finds two new reasons to dislike tall buildings and argues employers attempt to manage stress in the workplace in the wrong way. We learn that a Chinese 3D printing firm plans to print a fully functioning office in Dubai; Melbourne claims to have the healthiest workplace in the world and an alarming report finds that the Internet is reducing our ability to memorise and recall things for ourselves. Subscribe for free quarterly issues of Work&Place and via the subscription form in the right hand sidebar for weekly news, follow us on Twitter and join our LinkedIn Group to discuss these and other stories.

July 10, 2015

UK Government abandons zero carbon buildings pledges

by Mark Eltringham • Environment, Facilities management, News, Property

The UK Government has today announced that it is to abandon its plans to introduce zero carbon buildings, including homes in 2016 and zero carbon commercial buildings in 2019. As part of a range of planning measures officially announced by the Treasury, it has been confirmed that the government ‘does not intend to proceed with the zero carbon Allowable Solutions carbon offsetting scheme, or the proposed 2016 increase in on-site energy efficiency standards’. Officials from the Department for Communities and Local Government (DCLG) have also separately confirmed that the zero carbon policy for non-domestic buildings will also be discarded as part of the new changes. The move has already been heavily criticised by the UK Green Building Council and senior figures in the construction sector, who are dismayed at the move by a Government that once claimed it was to be the UK’s ‘greenest ever’.

July 10, 2015

UK property industry ‘lags-behind’ customer service revolution says BCO

by Sara Bean • Facilities management, News, Property

Only 1 in 5 office occupiers rate their property management service as ‘good’ or ‘excellent’, according to new research by the British Council for Offices (BCO). While two thirds of occupiers are happy with the quality of their office and three quarters perceive the quality of office space to have improved over the past 10 years, less than one in three occupiers feel the industry understands their business needs. This clear gap between customer expectation and customer experience has led the BCO to call on the industry to develop a better understanding of what a well-performing building looks like from an occupier perspective. The BCO has developed a new definition of building performance, which sets out to frame a more sophisticated approach for property owners and managers to engage with occupiers, focusing upon value and quality creation, rather than simply cost reduction.