April 5, 2016

HR Best Practices linked to improvements in business performance ⁰

by Sara Bean • News, Wellbeing, Workplace

As we outlined last week, when the positive role played by Human Resources is applied throughout an organisation – levels of motivation, retention and engagement do indeed rise. Now a new report from Top Employers Institute and HR Certification Institute® (HRCI®) reveals that better business performance – measured by higher stock prices, faster revenue growth and more favourable perception of an employer brand – is the direct result of best practice performance by HR professionals. The paper also shows that this effect has the biggest impact on business performance when it is embraced company-wide, starting at the top, and adapted smartly and sensitively by expert professionals. The paper, “Emerging Evidence: Business Performance and the Validation of HR Best Practices”, shows recent research that suggests there is evidence for HR practices driving financial results, including increased revenue growth and a rise in the value of stock prices.

April 5, 2016

Rise in number of virtual employers with remote teams of workers ⁰

by Sara Bean • Facilities management, Flexible working, News, Technology, Workplace

When, where, and how people work has changed dramatically over the last ten years – telecommuting has grown 103 percent over in the US and an estimated that 50 percent of people will work remotely by 2020. While many companies have begun to integrate remote work, there is a growing trend for firms to fully embrace remote work as an integral part of their business. Virtual companies that operate with fully or heavily distributed workforces now come from many industries, including accounting, health, law, marketing, non-profit, news/media, sports, travel and others. However the best sectors to find a remote post are in Computer/IT, HR/Recruiting and Education; according to the third annual list of virtual companies compiled by FlexJobs. The diversity of companies represented in this year’s list, demonstrate that the remote work model can be applied regardless of company size and/or industry.

April 1, 2016

HS2 & Fourth Industrial Revolution + Digital natives + FM outsourcing rise ⁰

by Sara Bean • Facilities management, Flexible working, Newsletter, Technology, Workplace

In the latest Insight Newsletter; Richard Morris questions why the UK still persists with the 9-5 mantra; Sara Bean argues HR must treat people like humans, not resources; Mark Eltringham says the construction of the HS2 high speed rail line ignores the fact that technology is fast negating its very existence and wonders why the woefully anachronistic and dated Display Screen Equipment regulations are still in use. News that the outsourcing of real estate and facilities management has hit record levels; flexible working is the key to Hong Kong’s record number of startups; firms are betting on millennials to plug their digital knowledge gaps and worklife balance is a major draw for US workers. Download our Insight Briefing, produced in partnership with Connection, on how the boundless office can be freed from the shackles of time and place and access the latest issue of Work&Place. Visit our new events page, follow us on Twitter and join our LinkedIn Group to discuss these and other stories.

April 1, 2016

Firms think they can hire Millennials as an alternative to digital skills training ⁰

by Mark Eltringham • News, Technology, Workplace

A large number of businesses in the UK aren’t investing enough in bridging their own digital skills gap and instead assuming that they can fix things and improve their productivity simply by employing younger ‘digital natives’ who just know all that sort of stuff anyway. That is the key finding of a new report from Barc ays, which claims that companies are knowingly starving themselves of funding for key digital skills training despite understanding how that impacts their productivity. The report claims that firms on average invest just £109 per employee on digital skills training and are planning to increase that by just 19 percent over the next five years. They do this despite the fact that nearly half (47 percent) concede new tech skills would improve productivity. Instead 40 percent assume they can buy in the skills they need in the form of Millennials because they don’t trust older workers to pick up digital skills as quickly, if at all.

March 31, 2016

Treating workers like people really does improve engagement levels ⁰

by Sara Bean • News, Wellbeing, Workplace

Ever since the role of personnel management evolved to human resources, employers have struggled to ensure that the people they employ are treated as humans and not resources. Although it may be logical to assume that staff don’t like to be treated as numbers on a data sheet, it’s good to know that there’s evidence that companies that focus on creating a human-focused workplace do reap significant rewards in terms of wellbeing, engagement, and retention. This is according to a report released by Globoforce that found that when employers create a culture of employee recognition at work; levels of happiness and trust dramatically improve. According to the research receiving recognition at work makes people feel more appreciated (92 percent); prouder of their work (86 percent); more satisfied with their job (85 percent); happier (86 percent); more engaged (83 percent); and more committed to the company (81 percent).

March 30, 2016

Isn’t it time that UK businesses thought more like the Scandinavians? ⁰

by Richard Morris • Comment, Facilities management, Flexible working, Wellbeing, Workplace

The clocks went forward on 27^th March meaning darker mornings and lighter evenings – at least for a time. But the standard working day doesn’t reflect such changes, with commuters setting out in darkness to make a fixed 9am start. The changing of the clocks raises interesting questions about the UK work model. Why does UK business persist with the 9-5? We know that commuting in and out can be stressful and detrimental to productivity – not to mention expensive. So why do we continue to do it? Why is the UK’s workforce all boarding the same trains to arrive at the office at the same time? Today, the very notion of the 9am start to the working day should seem archaic. Sweden – often a forerunner of best practice when it comes to wellbeing – recently introduced a 6-hour working day in a bid to reduce sick leave and make staff happier. To date, there has been no hard analysis of results, but anecdotal evidence suggests a healthier, more engaged workforce.

March 30, 2016

Career satisfaction and work-life balance are top employee draws ⁰

by Sara Bean • Flexible working, News, Wellbeing, Workplace

Although a competitive salary, company perks and an exceptional office culture may seem enticing to the American workforce, a new study shows there are more important motivational factors. A survey conducted by Kelton Global for Cornerstone OnDemand reveals that career satisfaction and work-life balance are the top reasons American stay at their current jobs (38 percent combined), while nearly three in ten (29 percent) resign due to work overload and lack of healthy work-life balance. Employees said they’d make life-altering decisions and considerable sacrifices in order to find a sense of satisfaction, fulfillment and purpose in their careers. In fact, 89 percent of employees would consider making a lateral career move with no financial incentive for multiple reasons, including to start an entirely new career (41 percent) or take on a professional challenge (40 percent). Additionally, relocating to a different city, state or country is a desirable career move for 77 percent of employees. More →

March 25, 2016

Career development most important driver for employee engagement ⁰

by Sara Bean • News, Workplace

With a lack of career development opportunities being the number one reason why employees leave organizations; employers are increasingly recognizing alternative rewards as an essential component of a competitive total employee rewards strategy. In fact, companies prioritise career development more than other alternative rewards, benefits and bonuses, according to new research by the Hay Group division of Korn Ferry (KFY). Nine in ten organizations (90 percent) surveyed employ four or more alternative methods of rewarding employees (including career development programmes, health and welfare benefits, additional paid time off and other benefits) as part of their HR strategy. More than 8 out of ten organizations surveyed said that alternative rewards are key to being an employer of choice (89 percent), remaining competitive (87 percent) and engaging employees (81 percent). Eighty-seven percent of respondents also agreed that alternative rewards are an important tool in retaining the organization’s existing talent.

March 24, 2016

Flexible working is a more important perk than nap time for employees ⁰

by Sara Bean • Comment, Facilities management, Flexible working, News, Wellbeing, Workplace

Headline grabbing employee perks such as free catered lunches and massages; whether Google’s free nap times during the day or Netflix’s free unlimited holidays are all very well, but they are hardly the norm. Back in the real world, over half (61 percent) of people in the UK believe they don’t get near enough employee incentives at work. Yet, when losing and hiring employees is far more costly than keeping current employees happy and motivated – for instance, an Institute of Leadership & Management (ILM) study revealed that 17 percent of employees claimed they were looking for a new career due to feeling under-appreciated in their place of work – it might be wise to find out what employees really want. Workplace services supplier Direct365 did just that and discovered that workers want perks that they can relate to and enjoy, and which cater towards and take into consideration their individual needs. Unsurprisingly, flexible working is at the top of the list.

March 23, 2016

Is discrimination of women with children the root cause of gender pay gap? ⁰

by Sara Bean • Comment, Flexible working, Legal news, News, Workplace

Two reports published this week support the argument that it is when women have children and require more flexible hours, that they really start to feel the sharp end of the gender pay gap. A report by a cross party group of MPs on the Women and Equalities Select Committee, reveals that supporting men and women to share childcare and other forms of unpaid caring more equally would be one of the most effective policy levers in reducing the gender pay gap. Without this support, many women are trapped in low paid, part-time work below their skill level. This contributes to pay disparities and the under-utilisation of women’s skills that costs the UK economy up to 2 percent GDP, around £36 billion. It also found that not enough is being done to support women returning to work if they have had time out of the labour market. Meanwhile a report from the Equality and Human Rights Commission says that three in four working mothers experience maternity discrimination.

March 22, 2016

While politicians squabble, here’s what the Budget meant for the workplace ⁰

by Mark Eltringham • Comment, Facilities management, Legal news, Workplace, Workplace design

Strange as it may seem now, there was a Budget last week. We’d planned to produce a report on it once the dust had settled but given that whatever dust had originally been kicked up has now been swept away by a political storm, it’s only now we feel able to offer some perspective a few days out. As ever these days, the budget touched on a number of aspects of the workplace, sometimes hitting the mark and sometimes suggesting politicians don’t yet understand how people work. There was the usual stuff about rates and commercial property but also plenty to digest about the freelance economy, productivity, new technology, flexible working legislation and the current, often faltering attempts to develop wealth and infrastructure as well as the 21st Century creative and digital economy in places other than London. There’s plenty to digest here and plenty of people have already had their say, so a chance to grab a coffee and take all or some of it in.

March 22, 2016

Third of workers over 50 will retire later than planned, but not all reluctantly ⁰

by Sara Bean • News, Workplace

A third of people aged over 50 who are employed in the private sector are now planning to retire later than they previously thought according to Aviva’s latest Working Lives report. A lack of pension savings (46 percent) is the primary reason for people to postpone their retirement plans, and the amount that would be available through the state pension (32 percent) was also an issue. Not all the reasons given for working longer were negative though, with one in five (21 percent) of those expecting to work longer doing so because they feel they still have a lot to offer their employer. A similar proportion (20 percent) said that job satisfaction has encouraged them to put off retirement. Levels of job satisfaction were highest amongst those aged over 65, with a large majority (86 percent) of private sector workers in that age group saying they enjoy their work, compared with just 57 percent of those aged 18-64.