Having data about people and their behaviour does not create a science

Having data about people and their behaviour does not create a science

dataTwo questions: is it good or bad that professional athletes earn 400 times what nurses do, and is string theory a dead end? Each question goes to the heart of its discipline. Yet while you probably answered the first, you’d hold an opinion on the prospects of string theory only if you’ve studied physics. More →

Office design alone cannot motivate us or make us happy at work

Office design alone cannot motivate us or make us happy at work

Office design and happinessThere’s a good reason why we find it hard to establish the causal links between our working lives, office design and our personal happiness. It’s because it’s all very complicated. So complicated in fact that you can sidetrack any discussion on the subject by asking elementary questions such as: ‘what do you mean by happy?’ or ‘should it be the role of work to make us happy?’ More →

Managers lack confidence in their ability to develop employee skills

Managers lack confidence in their ability to develop employee skills

skills and connectionsDespite acknowledging the importance of new skills, 45 percent of managers don’t feel confident in their ability to develop the skills employees need today, according to a poll by Gartner. In addition to a lack of confidence, Gartner research also claims that managers lack time to coach their direct reports, with managers spending on average 9 percent of their time on developing their direct reports. More →

Automation will boost productivity, but risks leaving people behind

Automation will boost productivity, but risks leaving people behind

Automation of an eyeUnless the Government steps up efforts to manage the transition to automation, many people and entire regions of the UK face being left behind and British businesses could find themselves becoming less competitive, says the Business, Energy and Industrial Strategy (BEIS) Committee in a report published today.
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One in twenty workers not receiving paid holiday

One in twenty workers not receiving paid holiday

Around one in twenty workers report not receiving any holiday entitlement, while around one in ten do not receive a payslip ­– highlighting the scale of labour market violations across the UK – according to new analysis published by the Resolution Foundation. More →

Workers worldwide think they could outperform their own bosses

Workers worldwide think they could outperform their own bosses

manager and workersManagers should seriously consider giving their employees the reins for a day to test new research that indicates seven out of 10 employees worldwide (69 percent) say they can do their boss’s job better, despite nearly the same number of workers (71 percent) grading their boss’s competence a B or better.

The Global State of Managers research comes from The Workforce Institute at Kronos Incorporated and Future Workplace, which examined how nearly 3,000 employees in Australia, Canada, France, Germany, India, Mexico, the U.K., and the U.S. would grade their manager’s effectiveness across five factors: communication, competence, empowerment, professional development, and support.

According to the study, employees grade their managers high on competence but nearly fail them when it comes to work-life balance and job coaching. Overall, people feel managers are good at their jobs, with the majority of employees grading bosses an A or B for competence (71 percent) – the highest grade given – and work ethic (70 percent).

Bosses also received high marks (B or better) for their communication skills, people management skills, and ability to handle performance-related issues (all 67 percent). The older the employee, however, the more critical they are of their boss: Baby Boomers1 and Gen Xers grade managers more harshly with a C, D, or F for overall people management skills (37 percent and 38 percent, respectively). Worldwide, the employee-manager connection remains critically important: 70 percent of employees say their relationship with their manager is an extremely or very important factor when deciding to remain at their current job, with 22 percent agreeing it’s somewhat important. Millennial (79 percent) and Gen Z (73 percent) employees feel strongest about the importance of the manager relationship for retention compared with Gen X (66 percent) and Baby Boomer (62 percent) counterparts.

Other findings

  • Nearly seven out of 10 people think they can do their boss’s job more effectively.
  • While bosses worldwide are well regarded by their employees, these same employees think they could personally manage even more effectively, with younger Millennial (73 percent) and Gen Z (70 percent) employees most confident they could do better.
  • Based on grades given of a C, D, or F, at least one in three employees feel their manager could improve at modelling work-life balance (37 percent); their ability to coach for better job performance (37 percent); handling performance-related issues (33 percent); and communication (33 percent).
  • For overall people management skills, the majority of workers would “pass” their boss with an A (26 percent), B (37 percent), or C (25 percent); yet 4 percent of employees give a solid F for performance.
  • French, German, and U.K. managers graded worst for competence, while Indian and Mexican workers are happiest overall…with one big exception.
  • Indian employees are by far the most satisfied with their managers, with at least eight out of 10 grading managers an A or B in every category. Conversely, French, German, and U.K. workers are by far the most pessimistic about manager performance, as those countries ranked in the bottom three in every category surveyed
  • Most competent: India (87 percent); Australia (76 percent); Canada (75 percent); Mexico (75 percent); U.S. (71 percent); Germany (62 percent); U.K. (61 percent); and France (59 percent)
  • Best communicators: India (90 percent); Mexico (74 percent); Australia (68 percent); Canada (68 percent); U.S. (67 percent); Germany (59 percent); France (58 percent); and the U.K. (56 percent)
  • Hardest-working managers: India (81 percent); Australia (75 percent); U.S. (73 percent); Canada (72 percent); Mexico (70 percent); Germany (63 percent); U.K. (62 percent); and France (58 percent)
  • Best job coaches: India (83 percent); Mexico (70 percent); U.S. (64 percent); Australia (63 percent); Canada (61 percent); France (56 percent); Germany (55 percent); and the U.K. (51 percent)
  • Most adept at handling performance-related issues: India (86 percent); Mexico (73 percent); U.S. (70 percent); Australia (68 percent); Canada (66 percent); Germany (59 percent); U.K. (57 percent); and France (56 percent)
  • Role models for work-life balance: India (80 percent); Mexico (70 percent); Canada (65 percent); U.S. (65 percent); Australia (62 percent); France (55 percent); Germany (55 percent); and the U.K. (53 percent)

 

Differences by sector and nationality

Despite rating their managers No. 1 in all categories, 95 percent of Indian employees still say they could do their boss’s job better all of the time (47 percent) or some of the time (48 percent). This sentiment is followed by 87 percent of Mexican workers and 71 percent of French workers. Canada (61 percent) and U.S. (59 percent) workers feel the least confident that they could do their boss’s job better – yet it’s still more than half of all employees.

Managers in the technology industry are on top overall, scoring highest marks (A or B) in people management (81 percent), communication (75 percent), and modeling work-life balance (70 percent). Professional services managers (e.g. accountants, engineers, lawyers) rank second-best, with 70 percent of employees grading   them a B or better for people management and communication. Employees in the technology (77 percent) and finance (70 percent) sectors say they have a strong or very strong relationship with   their boss, followed by manufacturing (62 percent); education (61 percent); retail (61 percent); and professional services (61 percent).

There is room for managers to model better work-life balance in frontline industries – i.e. those who must be present to do   their jobs – with 53 percent of employees in federal government, 42 percent in healthcare, and 42 percent in retail giving their boss a C or   worse.

Regarding pure competence, managers are graded worst – C or lower – by public safety (44 percent); federal government (39 percent); transportation/distribution/logistics (35 percent); and healthcare (34 percent) employees. More than one in three employees give poor marks of a C or worse for their manager’s work ethic in federal government (37 percent); healthcare (34 percent); transportation/distribution/logistics (34 percent); and manufacturing (33 percent).

Image by Pixabay 

AI revolution means 120 million people need to reskill

AI revolution means 120 million people need to reskill

The AI revolution means a large number of people need to reskill soonAs many as 120 million workers in the world’s 12 largest economies may need to be retrained or reskilled over the next three years as a result of the advent of artificial intelligence (AI) and automation, according to a new IBM Institute for Business Value (IBV) study. It also suggests that only 41 percent of CEOs surveyed say that they have the people, skills and resources required to execute their business strategies.

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UK workers ready to embrace automation

UK workers ready to embrace automation

UK workers are optimistic about the opportunities technology will create in the future as over 90 percent believe it is changing their workplace and everyday lives for the better. Professionals in the UK stand ready to embrace automation, as findings from over 14,500 respondents in the Hays What Workers Want 2019 Report (registration) suggest that they are interested in using the latest digital technology both in everyday life (70 percent) and even more so in the workplace (80 percent). More →

Half of people have quit job due to poor work relationship with boss

Half of people have quit job due to poor work relationship with boss

Work relationshipNew research published by Totaljobs claims that nearly half (49 percent) of workers claims that they have quit a job due to the work relationship with their boss going sour and fewer than one in five (18 percent) feel they can trust their boss. Only a third (34 percent) of workers said they felt confident they could approach their manager about a work-related issue, dropping to just 1 in 5 (20 percent) when raising a personal problem. More →

Diverse workplace is key to attracting freelancers

Diverse workplace is key to attracting freelancers

Diverse workplace reportThe demand for talent is at an all-time high, and companies need to focus on building out robust and effective diversity and inclusion strategies that attract both permanent and contingent talent, according to new data released by Randstad Sourceright. According to results from the firm’s 2019 Talent Trends survey (registration), 72 percent of permanent talent and 71 percent of contingent talent find it important to work with a company that emphasises creating an inclusive and diverse workplace. More →

Shifting cultural expectations in the workplace

Shifting cultural expectations in the workplace

workplace cultureThere has been much talk of digital, agile and organisational transformation for businesses for many years now. While the intricacies of each are separate discussions, one thing is clear – the world of work and the workplace are changing and as businesses we need to adapt.

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London demand for tech skills threatens new North-South divide

London demand for tech skills threatens new North-South divide

A new analysis of the UK’s jobs market by Accenture claims that despite growing opportunities in other cities, London has increasingly greater demand for talent in emerging technologies than ten other UK cities combined. According to the report,  there are currently 422,000 UK-based professionals with skills in emerging technologies such as data analytics, artificial intelligence, blockchain, extended reality and quantum computing.

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