July 6, 2016

Ability to meet failure with resilience is a vital management skill ⁰

by Sara Bean • News, Wellbeing, Workplace

The political fallout since the Brexit vote has left many feeling that the UK’s politicians could do with brushing up their leadership skills and prompted debate on whether some of those whose ambitions have been derailed might bounce back. A timely report from the Chartered Management Institute offers advice on the management skills they might need to employ in times of uncertainty. The report claims that within the world of business, unsupportive cultures leave managers to struggle with the fall-out from crises. Most managers (94 percent) have faced crises during their career, but only half (55 percent) have handled them professionally, according to Bouncing Back: Leadership lessons in resilience. The absence of professional management ranks as a major factor in the cause of crises in the survey of 1,100 managers; 78 percent blamed a lack of support from senior management and 68 percent cited culture failure as responsible.

July 6, 2016

Overworked UK staff are losing touch with their home lives ⁰

by Sara Bean • Flexible working, News, Wellbeing, Workplace

Over half of all UK workers’ home lives are negatively affected by work, with one in five admitting they’ve missed important milestones in their children’s lives. According to a survey of 2,000 people in the UK, commissioned by Coople, 51 percent admit that their current workloads are affecting their lives at home. They are missing kids’ birthdays and other important milestones like school plays, parents’ evenings and award ceremonies because of work. The research claims that poor work-life balance has been detrimental to parents’ relationships with their children, with 11 percent saying working late and not ‘switching off’ has distanced them from their young ones. Most worryingly, 28 percent of those that admitted to missing important events have done so more than five times during their working life, 10 percent say they have missed their child’s event once, 26 percent say they have done so twice, 29 percent three times, and 7 percent admit they’ve done so four times.

July 5, 2016

Managers responsible for promoting engagement distrust employers ⁰

by Sara Bean • Facilities management, Flexible working, News, Technology, Workplace

They may be responsible for upholding their company’s corporate values and ensuring employee engagement, but HR and line managers lack confidence and faith in their employers. According to a survey by Cornerstone OnDemand almost a third (29 percent) of HR and line managers are not proud of their workplace nor do they recommend it. Managers in the Nordics (88 percent), Austria (84 percent), and Spain (81 percent) are the most satisfied with their places of work, whereas Italy (59 percent) and Switzerland (64 percent) are the least proud of their companies and the least willing to recommend it to others. Meanwhile, managers in the UK are struggling with this lack of positivity towards their own company, with only 37 percent agreeing that their company is an attractive employer. The survey also found that the greatest influences on ‘happiness’ in the workplace were revealed to involve career flexibility and technology.

July 4, 2016

Government should stop using technology to put lipstick on a pig, says report ⁰

by Mark Eltringham • News, Public Sector, Technology

A new report from Brunel University London claims there needs to be a complete turnaround in the way governments and researchers think about how digital technologies can change the public sector. The report was published to coincide with the 11th National Digital Conference in London. The working paper, which invites feedback from practitioners in the field, explains how the only coherent way to achieve any real impact is to embed the potential of technology in the instruments that make governments’ policies real. Policy instruments are the tools that governments use to drive change in the economy and society and include licences, information campaigns and more tangible things like public services and infrastructure. The paper, entitled; Digital Government: Overcoming the Systemic Failure of Transformation, claims that even the most recent approaches still come from the perspective of technology, not the core policy-making functions of government.

July 4, 2016

Netherlands creates first countrywide Internet of Things network ⁰

by Mark Eltringham • Facilities management, News, Technology

Dutch telecommunications company KPN claims it has created the world’s first national network devoted to the Internet of Things (IoT). The firms says its technicians have upgraded hundreds of existing towers with Long Range (LoRA) gateways and antennas, to create the new public network. The first (IoT) applications are already connected to the network, including at Schiphol Airport where it is being tested in logistical processes such as baggage handling and for facility services. An experiment is also being carried out at Utrecht Central station that allows LoRa to monitor rail switches, and depth sounders at the port of Rotterdam have been fitted with devices to connect them to the IoT network. “Last year we identified an increasing demand for low-power network technology for Internet of Things applications,” says Joost Farwerck, COO of KPN. ” We are responding to this by choosing LoRa, so millions of devices can be connected to the internet in a cost-effective manner. In less than a year KPN has implemented a network that allows us to satisfy this market demand.”

July 1, 2016

Increase in workplace technology spend will help make offices ‘more human’ ⁰

by Mark Eltringham • Flexible working, News, Technology, Workplace design

Spending on workplace technology has doubled in the past five years as artificial intelligence is used to redefine how we connect in the workplace. That is the central claim of a new report from design firm Unispace based on interviews with CEOs and Heads of Real Estate at some 100 blue chip firms worldwide including KPMG, Cisco, Adidas, GE, Accenture, Boston Consulting Group, Regus, Deloitte, UBS, Chevron, CitiGroup, and Ashurst, Respondents were asked to assess how they expect to use office space in 2020. According to the report, respondents indicated that they will continue increasing technology spend, irrevocably changing the traditional office space as we know it. Over the last five years, the average company spent 10 percent of its workplace budgets on technology with 30 percent going on services, partitioning and furniture. The trend has now reversed with technology spend outstripping other spend as companies strive to improve efficiency, collaboration, creativity, engagement and recruitment.

July 1, 2016

Workers say increased recruitment would cut workplace stress ⁰

by Sara Bean • Flexible working, News, Wellbeing, Workplace

The tumultuous events of this week won’t have helped, as nearly half of all employees already say recruitment freezes have left them feeling under-resourced and under-staffed at work, leading to increased workplace stress. Research by MetLife Employee Benefits claims that 46 percent of employees believe their organisation has not recruited enough since the economic downturn with 40 percent saying workplace stress would be reduced if employers took on more people. This is despite the fact that around 42 percent of employees say their company helps staff to deal with work pressure and stress and nearly one in three (31 percent) say employers help new recruits to understand the pressure involved in their job. And while companies are investing in workplace benefits – with around 50 percent of employees having access to a range of wellbeing benefits including medical care, gym memberships, counselling services and flexible working hours, they are not always seeing the benefits.

June 30, 2016

People find meetings more productive than you might think ⁰

by Neil Franklin • News, Technology, Wellbeing

People generally find they don’t spend as much time in meetings as is commonly assumed and find them more productive than is widely reported, according to a study of global workers by unified communications firm Shoretel. The report sets out what it suggests are ten misconceptions about how people meet based on the results of an online questionnaire carried out earlier this year with 1,000 respondents worldwide. It claims that over three-quarters of respondents (76 percent) say they spend one hour or under each weekday in a meeting. Inevitably, the report breaks things down by age demographics, claiming that Generation X’ers, are more likely than other generations to spend more time in weekly meets as were respondents working in the tech sectors. Only 11 percent of respondents found meetings a waste of time. Forty percent of respondents reported meetings were productive and another 48 percent said they were ‘sort of’ productive.

June 30, 2016

Lack of leadership development undermines organisational agility ⁰

by Sara Bean • Flexible working, Knowledge, News, Workplace

Employers are failing to address weaknesses in leadership development, and this is compromising their organisational agility, according to a report published by Orion Partners. The report, Agile HR: Mindset Not Methodology found that those questioned understood the importance of agility, with 67 percent of HR professionals describing it as “business critical.” Yet despite 59 percent agreeing that the people management practice that has the greatest impact on organisational agility is leadership development, none of the senior HR professionals polled rated their organisations as highly effective at building versatile leaders and 75 percent believed they were no more than moderately effective in this area. Attempts to make their companies more agile with the introduction of flexible working are not being focused correctly either, which the authors suggest is reaping the consequences of failing to sell the wider business benefits of effective HR management.

June 29, 2016

Higher productivity levels reported by staff with flexible hours ⁰

by Sara Bean • Flexible working, News, Workplace

Measuring productivity is hardly an exact science, but there are ways that individuals can analyse their working habits and come up with ways of improving their performance. According to research by Conference Genie we all have times where we’re very productive and others where we struggle to get any work done. The data gathered in the study of 2,000 UK employees who work from home or in an office, can be split into age, gender, region and industry sector and shows that over half of UK office/home workers say they sometimes waste time at work, and a further 15 percent say they often waste time at work. It seems that the older generation is most productive. Eighteen to 24 year old’s gave themselves the lowest productivity rating and 55+ the highest. And in a further indication of the benefits of agile working a third of those who gave themselves a productivity rating of 4/5 say that their employer offers them flexible hours.

June 29, 2016

Brexit; a round-up of latest thoughts from the property and workplace sectors ⁰

by Mark Eltringham • Architecture, Cities, News, Property

Whatever your opinions on Brexit, there’s no doubt that it has created a range of frequently turbulent knock on effects in the workplace, commercial property, design and architecture sectors. We’ve shared some of the latest views on the next page to go with the initial reactions delivered by a still shell-shocked world that we published last Friday. One thing seems pretty clear is that for most firms, including those in the commercial property sector, there is no rush to judgement and most are prepared to continue business as usual while so much remains undecided. For the same reasons, the FT is reporting that some developers are putting projects on ice until they have more certainty and a report from researchers Green Street suggests that the eventual decision to leave the EU will result in a substantial fall in real estate values. Meanwhile, CIBSE is the latest organisation to calm fears about the impact of the UK leaving the EU.

June 28, 2016

Countries aware of but not harnessing full potential of older workers ⁰

by Mark Eltringham • Flexible working, Knowledge, News, Workplace

The idea of a fixed retirement age looks increasingly distant in countries around the world and perhaps none more so than the US. According to a study from the Pew Research Center, based on data from the federal Bureau of Labor Statistics, more US over 65s are working than at any time covered in the analysis, and they are working longer hours. As of May, nearly a fifth (18.8 percent) of over 65s worked full or part time, up from 12.8 percent in 2000. Intriguingly, the study also shows that this represents a significant greying of the workplace as in the overall population, 59.9 percent of Americans are currently in jobs, down from 64.4 percent in 2000. The same pattern is evident even in workers significantly older than 65. Even the over 75s are working at higher rates than they did before the 2008 recession, the only age groups about which that can be said, according to Pew, emphasising the fact that the workplace is getting older rather than younger as is commonly assumed.