March 15, 2016

US businesses wasting $1.8 trillion annually on mundane tasks ⁰

by Mark Eltringham • News, Technology, Wellbeing, Workplace

A new report from enterprise software firm Samanage, claims that US businesses are wasting up to $1.8 trillion annually on repetitive and mundane tasks that could easily be automated, leaving people free to carry out more productive and creative work. The Samanage State of Workplace Survey, polled around 3,000 US working adults and claims that workers spend an average of 520 hours a year – more than one full day’s work each week – on repetitive services and tasks that could be easily automated, such as, password reset requests, contract reviews and approvals, office supply requests and performing other simple administrative tasks. In addition to lost time and money, the survey also claims employees are skirting organisational IT policy. Outdated technology is holding employees in the modern workforce back from driving process efficiency and identifying ways to make their work life better.

March 15, 2016

Many firms only hold on to paper documents for their signatures ⁰

by Mark Eltringham • Furniture, News, Workplace design

While many people find it convenient to use paper as a medium for note taking and idea generation, the only reason many firms hold on to paper documents is to preserve the signatures on them. That is the key finding of a new survey from knowledge management trade association AIIM. The study found that 56 percent of executives retain signed contracts and order forms and 31 percent agree their paper documents are around only for the signatures. Consumption of paper remains high in many firms, but less and less of it is actually retained. The research is published ahead of new regulations which come into force in the EU later this year which are designed to standardise and codify the practice of retaining e-signatures on business critical documents. However, AIIM remains sceptical that the eIDAS regulations which come into force this Summer will quickly create a standard trust based form of e-signature.

March 15, 2016

Décor matters but location most important factor for the ideal office ⁰

by Sara Bean • Facilities management, Flexible working, News, Workplace, Workplace design

Recent data has shown that increasingly, it’s people, not cost, which is the primary driver behind real estate decisions. British Land has carried out research into what features would make up the UK workers’ ideal office and the results point to a clear link between delivering these ideal features and talent recruitment and retention. The good news is that the workers surveyed believe they would be 36 percent more productive at work if they were working in the ideal office, and, 86 percent say they’d stay longer with an employer that had the ideal office location and features. The other side of the coin is that 80 percent believe that companies that don’t offer their employees a convenient location and attractive features are more likely to lose them. Younger workers in particular are markedly more likely to move jobs to find a working environment that suits them, and this includes offering a workplace with a ‘buzz’.

March 15, 2016

More than a quarter of managers not comfortable discussing mental health ⁰

by Sara Bean • News, Wellbeing, Workplace

Over a quarter (28 per cent) of managers admit to having been diagnosed with or treated for a mental health related condition such as stress, anxiety or depression, however, 26 per cent of them keep this private at work, citing fear of being judged by colleagues or their manager (42 per cent and 32 per cent, respectively). And it’s not surprising this reticence persists when you consider that over one in four UK managers (27 per cent) would be more comfortable discussing employees’ physical health than they are discussing their mental health. According to the new research from AXA PPP healthcare, fear it would harm their career prospects (25 per cent) and fear of being discriminated against (21 per cent) are the main reasons for keeping quiet. Although 57 per cent say they’re just as comfortable discussing one or the other the sizeable minority who don’t indicates there’s still work to be done to overcome the mental health taboo.

March 11, 2016

CIPD reveals limited action by employers to address gender inequality ⁰

by Sara Bean • Flexible working, Legal news, News, Workplace

According to a new survey by the CIPD to mark the close of the Government’s consultation on gender pay reporting regulations today, a minority of organisations currently conduct any gender pay analysis, and limited action is being taken by employers to address the causes of gender inequality. The survey of over 1,000 employers found just 28 percent of employers overall and 34 percent at larger organisations (those with 250 or more employees) say their organisation conducts any analysis of the pay of men and women. Among organisations that don’t currently analyse gender pay differentials, only 7 percent of large organisations plan to conduct any analysis of the pay of men and women in the next 12 months, with 47 percent saying they won’t and 46 percent responding that they don’t know. Employers are taking steps to equal opportunities however, such as improving flexible working opportunities available to staff.

March 10, 2016

Staff believe 91 percent of UK firms will no longer be competitive by 2020 ⁰

by Mark Eltringham • News, Technology, Workplace

Studies using 2020 as an apocalyptic landmark are thinner on the ground these days as we get closer to the actual year, so it’s great to see the old chestnut given another roasting in a new report from tech consultancy Infomentum. The headline stat from their new Beyond Digital report is that 91 percent of UK employees believe that new technology will mean that their current businesses will no long be competitive by 2020 unless they face up to the challenges of the digital economy. The report, based on a study of over 1000 office workers, examines how new technology is set to disrupt businesses and employment. Around 50 percent of respondents believe their employers will have to invest in new technology in order to fend off extinction. The survey also suggests that organisations resort to bandwagon jumping when it comes to new technology rather than assessing their needs before making decisions.

March 10, 2016

Rents stabilise in London, but occupiers will pay premiums for views ⁰

by Sara Bean • Facilities management, News, Property

Demand for office space across prime Central London remains strong, with 3.4m sq ft of lettings recorded in Q4 2015, according to the latest Office Market Bulletin from Cluttons. However, even with continued high demand, prime rents have started to flatten, with rent rises seen in only six of 18 submarkets. While Canary Wharf witnessed a rental hike of 5.6 percent during Q4, underpinned by occupiers who are willing to move further away from the core, particularly for large floorplates, to areas perceived to offer good value; in contrast, the City Core, which already has a high amount of good quality space, appears to be struggling to absorb the large increase of supply coming through, causing rents to stabilise. And towards the end of 2015 further developments within the City were announced which, if completed, could lead to a supply glut. Across the markets though, the top floors in the best schemes are attracting an increasing rent premium of 5-10 percent.

March 9, 2016

The nine workplace trends every organisation must learn to address ⁰

by Mark Eltringham • Facilities management, News, Wellbeing, Workplace, Workplace design

The latest company to set out its vision of workplace trends is food services provider Sodexo. The company’s 2016 Workplace Trends Report suggests there are nine key areas that managers should address, each linked by the common theme of striking the right balance between the organisation’s commercial objectives and the needs of its stakeholders. The report is a detailed meta-analysis based on primary research, client feedback and research from academics, trade associations and FM providers. The report covers the most talked about themes in workplace design and management including wellness, work-life balance, diversity, green building and workforce engagement. The authors acknowledge the challenge firms face in striking the balance between these complex and conflicting demands and call for an ‘holistic’ approach to resolve them (which may suggest they have as much of an idea about the right answers as anybody else).

March 9, 2016

Corporate real estate strategy shifts focus from cost to people ⁰

by Sara Bean • Facilities management, Flexible working, News, Property, Workplace, Workplace design

A new survey of corporate executives indicates a major shift in how companies make real estate decisions today, with more than half (50 percent) saying that talent is more important than cost (31 percent) as their foremost consideration. As a result, executives view the workplace as primarily a recruitment and retention tool that offers attributes such as a flexible workplace, high quality amenities and interiors. But while the people and workplace experience dominate the corporate real estate agenda, according to CBRE’s Americas Occupier Survey – escalating costs are a major concern. Of survey respondents, 85 percent cite space efficiency and restructuring as a top strategy for reducing occupancy costs. These two issues are driving real estate conversations; with the result that workplace strategy is increasingly being viewed as both a critical employee attraction and retention strategy (57 percent), and as a means to control costs.

March 8, 2016

Gen X most interested in just doing a good job than other generations ⁰

by Sara Bean • News, Workplace, Workplace design

We reported the other week that the hardest working generation in the UK is Generation X (born 1965-1980). It seems this applies all around the world, as a global survey by Korn Ferry Futurestep shows that this generation cares most about making an impact on the business and are the most engaged demographic. When asked which generation is the most engaged in the workforce, more than half of respondents of any generation (52 percent) said Generation X. Baby Boomers and Millennials were tied at just under 25 percent. The heads down, get-the-job-done attitudes and priorities of Gen X employees means they care more about the job than the environment and culture of the organisation than other age groups. Well over a third (39 percent) of respondents said that the “ability to make a difference in their organization” is most important to Gen Xers in the workplace. That’s nearly double the percentage that cite “job stability” or “development opportunities.”

March 7, 2016

Nearly all managers are now seeking to redesign their organisation ⁰

by Mark Eltringham • News, Workplace, Workplace design

Ninety-two per cent of the UK’s human resources and business leaders see redesigning their organisation as their most important priority, according to Deloitte’s Global Human Capital Trends 2016 survey. As part of this shift in focus, 42 per cent of UK respondents say they are already currently restructuring their organisation and 49 per cent have recently completed the process. Only seven per cent say they have no plans to restructure. The report also claims that lack of employee engagement is an issue currently facing 80 per cent of respondets. Only 36 per cent report that they are prepared to tackle engagement issues. Despite the emergence of ‘easy to use’ tools to frequently evaluate employee sentiment, 76 per cent of UK organisations still measure employee engagement only once a year. Forty-two percent measure this engagement through annual surveys and 20 per cent through interviews and focus groups.

March 7, 2016

Government talks a good game on technology, then fails to deliver ⁰

by Mark Eltringham • Comment, Flexible working, News, Technology

Last week, the UK Cabinet Office Minister Matt Hancock delivered a speech to the Institute of Directors, outlining details of the government’s Cyber First programme which aims to develop the skills needed to address the security threats posed by the digital revoluution. The speech was full of the usual stuff about the ‘interconnected world’. It even suggested at one point that the UK has ‘one of the most digitally advanced governments in the world’. Recent developments would suggest that this is slightly wide of the mark, to put it mildly. According to a February report from the regulator Ofcom, the UK’s broadband infrastructure continues to lag behind other countries, held back by BT’s characteristically inept and self-serving monopoly of cable infrastructure. Now the government has confirmed it scrapped its flagship mobile infrastructure project which set out to reduce the number of ‘not spots’ in the country.